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Auto Express
1906 16th St, Sacramento, CA 95811, United States
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Auto Express
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Sh
Review №1

Heres a five star review for Johns Auto Express. Ive taken several cars to this guy over several years and its always been great. I took my car in recently for an oil change and a brake check. They looked at my brakes and determined they were fine and the sound was probably the result of rain. I truly appreciate honesty in a mechanic and the good folks of Auto Express are exactly that. Thanks guys!

Ki
Review №2

Always great service here! I have been coming to John for a few years, first with my 2001 Honda CR-V and now with my 2016 CR-V. John is always friendly and honest, and will tell you if something needs to be done right away or if it can wait. Prices are very reasonable and they always provide an estimate so there are no surprises. Needed an oil change today and John also fixed my squeaky brakes and helped me with a tire issue, and the car was ready right when I needed it. Definitely recommend!

Sc
Review №3

Ive been coming to this Auto Express since I moved to Sac 5 years ago, and have never had a bad experience. Johns always friendly and explains exactly whats going on with your car. Good prices and fast work too. Would highly recommend!

Sh
Review №4

They were available so I took a chance. The work was done well and quickly, and they were friendly and professional. Also, I was able to drop my car off and go to work and come back later in the day, so I didnt have to deal with arranging a shuttle. I just took the light rail, which is right around the corner, to my work.

Al
Review №5

John is a honest guy, who always tries to help his customers. I have been coming here for years and I have never been disappointed. Hands down the best mechanic in the area.

Kr
Review №6

Oil changed quickly. Owner seems nice. Some lady came in while I was chilling and argued with the owner about the price he quoted for a diagnostic on her internal a/c issue. She didnt see the difference in difficulty compared to some other issue she had at a separate other time and then she was yelling and threatening him. She left and threw garbage all over the lot. Bad behavior on her part. He handled it as best as anyone could given her manners.

La
Review №7

This is a great shop to use in sacramento. He was honest and told me I still had some time left on my brakes. I went ahead and got them done because I have a crazy schedule. The price was great and he was quick. Will definitely come back.

Co
Review №8

John and his crew are incredible! Took about 10 to 15 minutes and we were out of there for a quick smog check that was more than fair in price. Cheapest one I could find in the area actually and he went above and beyond with the service. Im heading back tomorrow to have him look at my AC. Highly recommend these guys, lets keep them in business! Small businesses are essential!

De
Review №9

If you find an honest, well priced mechanic MARRY HIM!! If thats not possible, come to John. My parents have used him for over a decade and for good reason. I take my vehicle to him now and suggest him to all of my friends. Id give him 10 ⭐ if I could!

Av
Review №10

Smog check was fast and reasonably price. John was polite and professional! Will be coming back for any future auto needs.

Ga
Review №11

John was so helpful! I brought my vehicle in after a failed smog test at a test only station. He was able to help me understand what was going on with my vehicle and actually helped me avoid getting ripped off in the future. The smog center I had chosen had apparently been testing my vehicle cold in an attempt to make more money through restests. They got me on 2 failed tests, it cost me over $110. John was able to go through a detailed diagnosis with me and in the end I didnt need to have any repairs done to my vehicle and it passed smog at Auto Express with John on the first try. Thank you so much John! You guys were great and Ill definitely be a repeat customer! If you want an honest mechanic, John and the the guys at Auto Express are definitely the guys to go to!

Sn
Review №12

John gave me an honest quote. I came in at about 11am with other cars ahead of me and he finished installing a new starter by 2pm. Really good and fast work. Ill be back.

La
Review №13

Very nice place, did my smog very fast and even put my windshield wipers on for me without me even asking. Very nice owner. Definitely would recommend.

Sh
Review №14

The fastest, cheapest and most reliable smog in Sacramento! They are open early and honest great people.Edit : they also do Car repairs, they were way cheaper than my other quotes and did excellent work!

Le
Review №15

This place is great. Everyone is friendly, helpful, and knowledgeable. Every time that we have gone, they were able to diagnose and solve all issues within 24 hours for a great price. All repairs have been reliable and I will gladly take my car here.

Ch
Review №16

Really easy experience. Got an oil change and was in and out within 25 min. Nice people good service 👍🏽👍🏽

Yu
Review №17

John is great. Really fast service. Best place to get a smog in Downtown Sacramento!

Le
Review №18

I like this place, great, fast service. My car is fixed the 2 times I have taken it there.

Ri
Review №19

John is a good mechanic, he runs an honest business an his prices are very fair, he really does the job right the first time

Ry
Review №20

Today, my car blew the spark plugs while driving down the highway. This shop, was the closest place I could get my car to, and Im glad I ended up here! From the start, the owner jumped right in to figuring out the issue. He explained why my spark plugs blew, how much it would cost for everything, and all while dealing with a county inspector at the same time! These guys are fast, honest, and they got it done right.

An
Review №21

I’ve been going to this place for over 25 years. The owner John has been taking care of my family’s and my vehicles in a very honest and professional manner. He keeps his price reasonable but his job is always excellent. He does the best brakes in town and John is very knowledgeable. If he can’t fix it... he will let you know. I have send many friends and family throughout the years and will continue to do so. If you need the best brake deal in town... go see them.

sh
Review №22

I took my fiancé’s “01” Chevy S10 In for some Electrical Work and they were awesome. They knew exactly what they were doing. And I’ve taken our cars to different shops b4, and I just love how they think they can get away with taking advantage.This shop was not like that.... And that alone will keep me going back!!!! Thanks you guys....

Al
Review №23

Great guy. Hell tell you what it is and dont get over on you.

Je
Review №24

The mechanic is very helpful & professional. Nice prices too!

Th
Review №25

Guy answers the phone, I told him my name and that I was a previous customer and tried to explain there was some kind of electrical issue because something keeps draining the battery. He could care less what I had to say over the phone. Just bring it in, we dont have computers for customer records. I should have known right then not to take it in...Since I work full-time, I asked a friend to drop off the truck.. Auto Express guy starts asking questions, my friend proceeds to try and explain what I already told him on the phone. The lights and hvac systems not turning off and the engine doesnt start evem though its a new battery. Dude straight up says, why did you tell me it was this, that doesnt make any sense, why didnt you just be quiet and let me figure it out? 😳 WHAT?? You are the one who was asking questions!! Then the mechanic says, well maybe you should take it somewhere else. GLADLY SIR! PoS

Ch
Review №26

I took my car to the dealership for an oil leak and they gave me a quote for approximately $4000 worth of repairs where oil could come from. I declined the service and took my car to this guy and he basically said that the dealership was trying to rip me off and proceeded to check my car for the list of things the car dealership said was wrong with the car. He only agreed with one thing and it wasnt the oil leak. Which seemed to have resolved itself after my latest oil change. We let the car sit for an hour! No leak. Then run for an hour! No leak. He was very straightforward and showed me where my problems were located on my car. He doesnt try to add extra unnecessary services. I appreciated the straightforward approach. My new repair quote was $720. Go figure.

Ch
Review №27

Jon is absolutely amazing. His prices are very reasonable as he does not try to rip you off. He is very honest and upfront with any problems your car might have instead of these other places that try to milk the most dollars out of you. Ive used him for replacing brake pads and oil changes, and I will happily go back to him when Im in need of his services again. You will not go wrong coming here!

Da
Review №28

Great independent shop! Quality Air Conditioning repairs at a fair price.

Do
Review №29

John and his partner does great work in a timely fashion. they inspect your auto and inform you of repair that are required to make auto safe. They repaired my air, repaired left front wheel replaced brakes on my 1998 S10 and did a great job.

Je
Review №30

Took my truck here before for a smog and they got me in and I was done within 10-15 minutes. Went back to fix an the issue I had regarding my other truck, and the guys were able to take care of it. I was able to get my vehicle back the following day. Very friendly and honest about the job they do. I will most definitely be going back to them for vehicle services.

Ma
Review №31

I arrived yesterday around 1:00 pm. To see why my A/C stopped working. They came up with the answer and explained to me. Air compressor had went out. I agreed to get it fixed. This morning about 9:30 a.m . I was called that its all done and ready to go. I arrived. He showed me all the work they did. Very friendly and I was very pleased with the fast good work they did. Happy family here🙂

Av
Review №32

I needed a smog test and a brake light replaced. Came here today without an appointment and was in and out within 30 minutes! Great, friendly service with no upselling or pressure to get anything else done. Great prices too 👍 Id come back!

RD
Review №33

Ive been coming to John and Phil for a few years now. Fair pricing, great results, and generally quite timely. A thorough, forthright, no-nonsense approach to every scenario Ive brought their way. Definitely the friendly, ideal, reliable small local business Im happy to support.

Li
Review №34

Excellent costumer service. I was in and out

An
Review №35

I needed SMOG check for my hybrid. I just stopped by there, and after 15 minutes it was ready, without any issues. Meanwhile I was able to take some coffee across the street. Fast and professional service.

Cy
Review №36

These guys are so great. They have great prices and work so quickly and efficiently. I needed my tail light to be replaced on my 2017 Hyundai Sonata. They were finished so fast and didnt break my wallet.

Ro
Review №37

We went there to get our AC diagnosis. Whats 39.99 to have our AC diagnosis. We sat there we waited he thoroughly went through looking at pressures. When he was done, the man told us it was going to cost us $1,200. $600 for a cheap AC condenser $800 for a better one. 350 for labor. That was outrageous price. We found a lifetime warranty AC condenser for $90 online. Im sure his condenser would not be warranted lifetime. After I looked up AC condensers, I felt he was trying to scam us. Found a mechanic todays labor Hangar 50 bucks $200 tops. Please beware before you having to have him to work. Call around first very disappointed. The only positive note was forty bucks for a AC diagnosis.

Ka
Review №38

John and Phil☆☆☆☆☆Wouldnt go to another mechanicWe love their honesty and appreciate the hard work they do!

Se
Review №39

John was very professional and Thorough. Replaced brake lines and pads. Excellent job and in a very timely fashion. Thank you John. Will be back in the future.

Jo
Review №40

Went for a brake job. Honest. Fair pricing!!! Would definitely go back

Se
Review №41

John was great! I showed up first thing in the morning to get my smog test done on my F150 and was out by 720. It worked out so well that I quick turned at home and brought my focus in for a smog check shortly there after and again was out in about 15 min. Besides the quick service, and advice on CA registration rules, the early opening, 7 am, was a huge win. Thank you John!

Ja
Review №42

I regularly change my oil and rotate tires here. He does a great job in a timely manner. He saved me some trouble one time by informing me of my worn out break pad. Quality service overall. Would recommend.

El
Review №43

My car began to break down on my trip, and in a huge time crunch to make our reservation we stopped at Auto Express. Told John about our situation and he was ON IT! My bearing and drum was completely shot and within forty minutes not only did he get the part, but got it on my car very quickly. He also topped off my fluids and made sure my tire pressure was good. He told me what he was doing the entire time too and was happy to explain it all to me without me even having to ask. The odds of finding such an amazing and honest mechanic was so low, and we got so lucky! John and his right hand man were phenomenal, I would recommend them to absolutely everyone. Also, he gave us a great price! And I still cant believe he got everything done so quickly. We ended up making our reservation. Thanks, John! You were truly wonderful!

ut
Review №44

Fast,reliable great service. Always finds time to get me in for service sometimez same-day service.

Ty
Review №45

I got my infinite g35 smogged here John was great great customer service too and only took 15 mins very affordable thanks John I will be coming here for now on

Al
Review №46

I looked on google for many places to fix my car and I couldn’t be much happier with the results, auto express is very affordable and has a great service. Thank you very much, will be back.

J
Review №47

I have always worked on my own cars and have a great deal of automotive knowledge, but no longer have a garage to work on my car. I found Auto Express on 16th & S St through a co-worker and met John and he really knows cars and is a great teacher. John explains everything and will show you what he is talking about...no one at a dealership has ever expressed their expertise like he does. Ive had this shop do several jobs on my car and Ill never take it back to the dealership which is just out to gouge...IMO. Johns prices are the cheapest Ive found and they perform a myriad of services like Smog Cert, diagnostics, tune-ups, oil changes, general maintenance, transmission and drive train work, cooling system and brakes and just about everything. A 5-star automotive shop!

Ke
Review №48

I just found my new mechanic. I showed up there unannounced at 4:30 they close at 5:30. I knew I didn’t have time to get my brakes fixed just an oil change, but I asked about the brakes and they were able to get both done and I was out the door by 5:15! All for a great price. Awesome! I know where I’m going for my next smog check and any other problems.

So
Review №49

They were very honest with me. They werent like the last auto shop that I went to that ripped me off just because Im a woman. These guys are very honest and walked me through the process of what they planned to do with my car. If they walked me through it and I understood it, they would probably do the same to you! I will go back to these guys for any other problem I have with my two cars! Thanks for being truthful about cost ^_^

Do
Review №50

I called this shop asking for a same-day smog check. He not only invited me right over at the time I requested, but completed the smog check on my car very quickly! He was extremely affordable and courteous, and I will certainly return here in the future! Good guys.

br
Review №51

Great service! My son car works great...very honest and detailed. Great customer service

Ed
Review №52

Auto Express is a great place to get you car fixed. They are great in customer service, quick to develop relationships with their customers. Their prices for repairs are reasonable and they get you in and out very quickly. I recommend Auto Express to anyone looking for convenience and quality work. Also to anyone nervous and looking to get their car fixed for the first time, great guys.

Ch
Review №53

I want to thank John and his crew for helping me fix my AC system and providing quick smog services. The AC problem was very common and simple and I was quoted by a Honda dealership more than $1,000 above what John charged to fix. John did all the necessary testing to confirm that only a smaller component needed replacement. Thank you for your honesty and quick work. I really appreciate it!

Co
Review №54

Extremely helpful with repairing my AC. Told me where to go for parts and saved me atleast $300.

Ro
Review №55

Ive said it before and Ill say it again John is a very fair mechanic who knows his stuff!

Gu
Review №56

Loved the service that I received here. I somehow never noticed their location on the corner of 16th st. and S St. (even though theyve been in business there for 30 years), but Im very happy that I found them. I went in for a smog check which was taken care of right away, and it was cheaper than the other places that Ive been to. John seems like a very friendly/knowledgeable guy, and I will most likely take my car back in if I need repairs on it in the future.

Pa
Review №57

Came in for a simple hose replacement. I brought the part myself, then John and his team installed it literally within 5 minutes of arriving. Fastest service Ive ever seen, and Ive been to several different mechanics in the area. Not only that, but he charged me far less than I expected. Fast service, friendly staff, and inexpensive to boot—an auto mechanic triple threat.

Ch
Review №58

Auto Express offers great service. Easily my most favorite mechanic in town now. I used to go the dealership when I had problems, but this is a clearly better choice. I went to Auto Express seeking a smog check and oil change, and ended up leaving with smog check, oil change, brake pad replacements (a problem that John identified, thankfully), AND fixed wiper fluid hose (a problem that Ive had for >1 year). I was really pleased with the low price I payed, and pleased with the straight forward service I received. Please consider taking your car here, Im sure you will find value in your experience.

Ka
Review №59

Hes the best! I get my oil changed here, but he also does smogs and repairs. I most appreciate his attention to detail - he always shows me what hes looking at and what I should be watching for in the next X,XXX miles. I know hes an honest mechanic because he told me I could wait LONGER before getting an oil change on the next round.

Sh
Review №60

My brother recommended this place and I’m so glad he did. I’ve used them twice now and each time I’ve been impressed with both the service and price.I was able to get in for an oil change and brakes the same day which was great! It was a 2+ hour wait at Walmart for just an oil change.The owner is very thorough and made sure each of my queries were answered. During the work he called me to keep me updated on what they were doing and what the price was going to be.I highly recommend this place for quality work, good customer service and a fair price. Thank you!

GL
Review №61

I really like the staff. They were very nice and helpful. John was very patient with me in explaining what was the problem with my car and what it needed to pass the SMOG. Great customer service with good pricing. I highly recommend this auto shop to everyone. Thank you much John, my car passed the SMOG:o)

Je
Review №62

Got my car smogged by auto Express Today. What a nice gentleman, very kind and curtious if you need your ride smogged i wouldnt take it anywhere else except Auto Express. This is going to be my smog check for now on.

Ch
Review №63

Ive taken several cars here over the years and Ive always been impressed. If youre looking at a used car, take it here to find out if its worth your money; thats the best money youll spend on a used car.

Jo
Review №64

John was amazing. Went to Ford dealership twice and I feel like they didnt even know my car was an SUV. Charged a boatload to fix nothing and took a week each time. Dropped my car off to John and Auto-Express on a Wednesday and got it Friday working better than it ever has. Recommend this place 10 times out of 10. Thanks again.

In
Review №65

If you need a fast, cheap smog check this is your spot. Best in Sacramento.

Al
Review №66

Oil change completed before I could finish my hot chocolate across the street.

Ho
Review №67

I am new to SAC and have been to Auto Express 3x and have always been pleased with the speed of service and the professionalism. I always get an education about my car and the work I am looking for done at a reasonable price. Added bonus is social hour across the street while Auto Express is working hard on my car. Easy walk or bike from my midtown location too!

Ro
Review №68

Great service! Super nice, fast and helpful! I will be coming back.

M
Review №69

Very helpful, honest

Vi
Review №70

Auto Express is quick and convenient with quality service and a friendly owner. John is upfront about prices and very knowledgeable. I’ve been in for an oil change and an unreliable battery, both were done quickly. This is my new favorite auto shop.

Ch
Review №71

I have been brining both my vehicles to Auto Express for over a year now. They were recommended to me by a friend. They have done great work on my Dodge Charger as well as my Mercedes Benz. Good people, very nice, honest reasonable prices for your services, and most of all GREAT SERVICE!!! HIGHLY RECOMMENDED

Ja
Review №72

Went for a SMOG in and out. Great service.

Ri
Review №73

John and crew at Auto Express in my opinion is the best bang for the buck in Sacramento. I could not afford a new truck payment 2 years ago and from complex electrical issues to installing new heads on an engine with 280,000 miles they have now bought me 2 years time with my Silverado. Straight talk and automotive expertise is the reason I will go there time and time again. Thanks again, John!

Sh
Review №74

Fast service, great prices, kind hearts, and always up front!They get you in and out in no time, even when I call the very same day! The staff clearly explains to me what they are doing or will need to do, so I understand, and inform me of the cost up front and clearly.When my AC was leaking into the car and flooding the carpet they did the fix for just $15 bucks! I called that morning, came straight in, and within half an hour had my oil changed, drain fixed, and fluids filled.I love John and the guys at Auto Express and I will not go anywhere else to have my vehicle worked on! John always greets me with a cheery demeanor and consistently goes above and beyond to take care of his customers. When I go to Auto Express for car work it feels like going to family. Thanks so much!

Ri
Review №75

I have been taking my vehicles to john for over 10 years now. I have had him work on all of my vehicles over the years, 2002 jaguar, 2001 dodge intrepid, 1996 Chrysler concord, 2002 Lincoln Continental. From simple oil changes, to complete engine replacement. John has always done quality work at a reasonable price. I have always trusted his recommendations, and repairs. I would highly recommend his shop to anyone.

St
Review №76

5 stars for John at Auto Express on 16th street in Sac...You will get told the truth and not have to pay outrageously to get it. If you need a fancy showroom this isnt it...If you want your car repaired at a very reasonable price give John a call...Today i called every shop i could find and all wanted $200-$350 just to look at the Mercedes and diagnose it...Johns std price is $59.00 for a complete diagnosis and his advise was spot on..

Al
Review №77

This place is walking distance from my work so I can drop it off in the morning and walk over to pick it up later. They have real quality service, reasonable prices, and HONEST. I had them replace my battery a while ago and the owner even took photos of everything and showed me the box of the new battery so I knew what I was getting. I didnt even know enough to know what I was looking at, but the fact that he wanted me to know what I was getting and took the time to really demonstrate trustworthiness. I will take my car here every time and i recommend them to people frequently.

AK
Review №78

Its hard to find a trustworthy shop to fix your car, but, this place is fantastic. Very knowledgeable and honest. Ive had two visits so far and each time was wonderful and fast.

JR
Review №79

The customer service was amazing!! This was my second time here and both services were done quickly. I recommend Auto Express to anyone looking for great customer service.

AL
Review №80

This place deserves AWARDS!I can sum-up this Auto Repair shop in one word that describes AUTO EXPRESS on 16th Street Sacramento...Extremely-Fair!The fact of the matter is after 2+ diagnostics at Midas, as well as, who Midas referred me to once they realized they were unable to fix my auto issues.First of all, the diagnostic of the referral alone was over 3xs the amount AUTO EXPRESS charges. Which only makes me wonder how much those repair costs would have mounted to!AUTO EXPRESS had an answer for me by the end of the same day. And even though I was in a very economically hard-hit moment with major budget restraints. John worked with me in a way I will always appreciate, and save my life! And I was back on the road by afternoon the very next day.Ill always recommend this privately-owned and operated auto repair shop! Over and above big name brands auto repair shops any day of the week! Thanks, guys very much for handling my Silverados much-needed repairs! I will undoubtedly see you soon for upcoming required maintenance!👍✌️

Ga
Review №81

I brought my Ford Ranger to John. He did an awesome job fixing the transmission, air conditioning, power steering, and engine! This guy knows everything about everything when it comes to cars. You will not be disappointed with his quality of service. He explains it in a way that makes sense and when he is done it is done right the first time.

Os
Review №82

My experience with auto express has exceeded my expectations every time Ive had any of my vehicles serviced there. They are very personable and their rates are usually the lowest around. John, the owner, is always there which always makes me feel better and their turn around time is stellar. I dont live near auto express, but even if I lived further, I would still have my vehicles serviced there!!

St
Review №83

My whole family trusts only John for Smog and car repairs. He does quality work and for a fair price. We have been going to him for more than 20 years.

P.
Review №84

It can be hard to find a reliable and honest mechanic. John and Phil were both, and they got me back on the road at a very fair price. Really enjoyed my experience here, they were very good at explaining what was going on and why it needed fixed. I wont take my car anywhere else.

Sy
Review №85

John and his guys were absolutely amazing and did a great job on my 07 Charger. Very professional and does great work. Im taking my other cars there as well. Look no further for a mechanic. If u want great work, great prices and honest mechanics i definitely recommend Auto Express ask for John ( Brians pretty fantastic too )

Le
Review №86

I went to to get my dashboard lights checked. Every other place was trying to charge a high price They fixed my lights at a very fair price. It was all a simple fuse replacement.A very good car shop. I recommend them

So
Review №87

John is my GO TO GUY does great work at an awesome price! Relays, hubs, bearings, replaced all my wires under the hood, gave me a full tuneup, even replaced my window regulator.

Mi
Review №88

This team is incredibly honest. Always straight talk when it comes to repairs and never tries to talk you into crap repairs that you dont need. Best prices in townIve been bringing my Toyota Tacoma here for years. Came in recently for emergency brake repair and they had me back on the road in less than 2 hours.Back when it was time for a timing belt change, they charged a solid $500 less than another local shop, and repaired a power steering pump leak without charging labor.

Du
Review №89

John did a excellent job on my vehicle and gave me a better than fair price.Very reliable.

Be
Review №90

Was recommended by my brother in law. to John .needed my catalyst converter change out awesome service.! great price.!

Ro
Review №91

I have taken my 2002 Jetta and 2002 Ford F150 to Auto Express and have had a good experience both times. John and his staff are great, they are the real deal - no-nonsense car repair at a fair price. Johns estimates were considerably less than those I received from other large and small shops. John takes the time to explain the issues. Im glad to have found Auto Express.

Tr
Review №92

John is truly one of the last honest car guys out there!! After another company...in San Mateo...screwed me over royally John came to the rescue!! He completely explained to me what was going on with my car in just one day...I highly recommend him to ANYONE with car issues!! Great job John!!!Trey P

Ma
Review №93

John and the guys here are great. When I drop off my car they tell me all of the up front costs that they already know about. They are also the best car mechanic I have ever been to in regards to calling me throughout the day with updates. Most car places I have to call to find out when my car is done but at Auto Express they update me every time they find something new or need a decision on if I want to replace a part. All of that aside, they are honest and helpful and explain everything to me and walk through every item of the receipt and costs before I sign and pay. The lot might not look fancy but I have been taking my car here for multiple years and they are wonderful!

Be
Review №94

I will only work with John, he does quality work at a fair price!!! Let me explain how my car broke down over 17 days ago and the shop was closed for the holidays. Ive rented and struggled with my car even tho I could somewhere else I only trust Auto Express to take care of Oliver. John is running a phenomenal business if you have people willing to rent a car and wait for you to comeback -_____-

Fu
Review №95

I had a very good experience with this shop. I spoke with two different people at the shop, both were kind and courteous. They were flexible with the drop-off and pick-up of my vehicle. They also provided a very fair price for what I needed.

VC
Review №96

My oil indictor popped on late at night. Being from out of town and knowing I had a two-plus-hour drive home the next day, I went to my hotel and did a search of shops in the vicinity. Auto Express was near my hotel and opened early! I was there promptly at 7 am, but they were a little slow getting in. Im not a morning person, so I cut them some slack. I tried to find a coffee shop nearby and called them a couple of times. Someone finally arrived and I got back over there around 7:20. Phil was helpful and pointed me in the direction of a nearby warm coffee shop to wait. He called me about 25 minutes later to tell me my oil change was done and my car was ready. I made it on time to my 8:30 meeting and had an uneventful, but long drive back home later that afternoon. Great, speedy service!

Pa
Review №97

Experience was fantastic! Needed to have my air conditioning assessed. Dave got me in immediately, had me out within an hour after finding the problem and recharging the system. Fair price, GREAT service!

Br
Review №98

Auto Express took me right in when I had a problem with my brakes. The service manager, or probably the owner, was very friendly and didn’t try to sell me a bunch of stuff I didn’t really need. He was so honest, he told me exactly what was wrong and also what I might want to get fixed in the future. He said I had been in danger and was so glad I came in for the repair. I knew he was right. I had absolutely no brake fluid. The light had been on for some time and when I had it checked by someone else they said I was fine. When my brake pedal went all the way to the floor, I knew that other person was wrong. He also fixed my back brakes when I thought there was a problem with my front brakes. The pads were worn to the metal. I can’t express enough how impressed I was with this kind man. His prices were also very reasonable. I highly recommend this service shop. I’m from out of town but come here frequently and I will always come back to Auto Express in the future whenever I’m in town and have any problems with my car. He was excellent! Especially being a women, a lot of car shops try to take advantage of our lack of knowledge about cars. And it didn’t take long!!! Thank you!!!

je
Review №99

Best experience so far in the downtown area! Quick, got a same day appointment for breaks, only took a couple hours. Good prices, great service will definitely be going back next time I have vehicle issues!

El
Review №100

John is the best! I took my Nissan Altima for service at the suggestion of a friend and previous happy customer. John diagnosed the problem immediately and quickly fixed the problems. He replaced my motor mount, fixed the engine oil leak and replaced power steering pump. Not only did he do a great job, he has great customer service. He requested I bring it in a few days later to ensure things are running smoothly. Things have been great! My car runs like new again. The next time I brought my car in he replaced my headlight!! Its not an ordinary headlight. Usually the dealers have to special order it and charge an arm and a leg for it. John was able to obtain the lamp the same day, within minutes. Also, he did not charge for labor, just for the cost of the light. Johns prices are fair (below dealers), his attitude is great, hes really knowledgeable and his work is reliable. I definitely recommend him and his shop, Auto Express. I will definitely continue to bring my car here! No more dealers for me.

Information
52 Photos
100 Comments
4.7 Rating
  • Address:1906 16th St, Sacramento, CA 95811, United States
  • Site:http://autoexpresssacramento.com/
  • Phone:+1 916-442-5532
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Smog inspection station
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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