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Natomas Automotive
35 Goldenland Ct #320, Sacramento, CA 95834, United States
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Natomas Automotive
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Ri
Review №1

My wifes 2009 Camry is in excellent condition, except that it had become difficult for her to get the transmission out of Park. Diagnosis by the mechanics at Natomas Automotive indicated the problem was in a brake sensor. The brake pedal needs to be pushed before moving from Park to Drive and the brake sensor was preventing the movement. The car was ready the next day with the transmission drive selector working well. The overall cost, including servicing the engine, was very fair. Singe was very welcoming and explained the repair well to my wife and me. We happily recommend Natomas Automotive!

Ta
Review №2

Best auto repair shop! They have always treated me and my family extremely well. Cant say enough positive things about them!!

Ch
Review №3

Absolutely reasonable price, excellent service and Singh worked with me and didnt insist on unnecessary repairs to the cooling system of my admittedly aging and near worthless car. Highly recommend this shop. Keep up the good work. Thank you!

Na
Review №4

Great experience! Trustworthy auto repair services.

Gr
Review №5

I recently had my van break down suddenly and had it towed to the closest auto repair shop who informed me that I needed a new engine. Learning this information meant I had to fork out around $7500, I decided to receive a second opinion with Singh at Natomas Automotive who I’ve been to several times previously. Long story short, he was able to do a second diagnosis and saved me thousands of dollar with an oil change. Natomas Automotive is honest, fair, professional, great communication and excellent customer service. Thank you so, so much for saving me money and time!!

To
Review №6

The best service the cleanest car shop I ever seen and if u have aaa u get a discount highly recommended

Ma
Review №7

Great! My gas cap had been stolen, and they got me a new one so I could have the smog test. Friendly, great service.

Jo
Review №8

Very respectful to their clients!!

Da
Review №9

Great folks here, honest and friendly. Quality repairs and very good at keeping you informed about what is needed. AAA recommended, I highly recommend as well.

Le
Review №10

Singh is very personable and there work is first class.

Je
Review №11

I worked with Mavis who is a long time employee of the business. She was extremely knowledgeable and quick. The owner Singh was a very nice man and greets you right away. Highly recommended for service and repairs.

Ca
Review №12

Fantastic Customer Service!!! Great service technicians, Honest and accommodating. Definitely an A+ !! Mavis is a sweetheart .

Na
Review №13

I had such a great experience here. Singh really took care of me and my car. Total transparency, honesty and over all great service! I never felt cheated or taken advantage of and didnt feel pressured to pay for services I didnt really need. My car runs so smooth and Ive never been happier. Thank you Natomas Automotive and Singh for your great service!

Gl
Review №14

My first time with natomas automotive was as pleasant experience. Mr. Singh was very friendly & personable. The office was clean & nice and the prices are reasonable. I would recommend this store shop.

Ca
Review №15

Great customer service. I would definitely recommend

Do
Review №16

Easy in easy out. Good prices on oil changes

NO
Review №17

Singh runs a great ship. Transparent, honest work done on vehicles. Return customer no doubt. Thank you for your great work!!!!

Ky
Review №18

Seemed pretty good. Something a little bit off? I dont know, though. Everyone there seemed nice.

St
Review №19

Very helpful and excellent customer service the technicians are amazing!!

Mr
Review №20

Clean and honest!!!! The owner and his staff are friendly and provide incredible service!

Ru
Review №21

Just left Natomas automotive for the first time. It’s always a bit nerve wracking to try a new shop. But the reviews were good, and Singh was professional and friendly. I rounded off a o2 sensor and needed assistance removing it. Since the sensor has been rounded off I was quoted a possible 2 hours labor. Later that day when I got the call that my truck was done-I was only charged for 1 hour. Thanks Singh-my repair was done quickly and at a good price.

Da
Review №22

As other posters have mentioned, the shop was clean. Gentleman that helped me seemed to be the owner. Was honest about his schedule, asked me to come back next day. Came back on my appointment the following day and was in and out. Great service.

Nu
Review №23

Only garage I trust with my car. Luis is a great Mechanic 👍

Lo
Review №24

Great customer service. Thank you

Ad
Review №25

This is a very trust worthy auto shop. I had to have repairs done on my escalade today and when they called me to inform me that my SUV was complete the owner Singh offered to drive my vehicle to my home so I would not have to look for a ride or walk to the shop. Now that is outstanding service! Thank you!

Ro
Review №26

Thank you Natomas Automotive for the great service! My car broke down on the way back from Tahoe. I called AAA and they said their was a repair shop nearby that was part of the AAA network. That was good enough for me, and I was there a few minutes after the tow truck driver arrived.Singh and John were fantastic. They replaced the broken belt, and had me back on the road the same afternoon. The cost was reasonable, and I even got a AAA discount.

In
Review №27

Leaving a negative review for being rude on the phone. I asked about a smog check service price match and the asian guy rudely stated oh hell go, youre not gonna find a price like that in Natomas. I didnt ask you for your opinion tech guy, i just want a yes/no answer. To the owner of this shop, maybe hire courteous staff unless you enjoy getting negative reviews? If you disrespect your customers your business will eventually die because noone will go to you.

Ji
Review №28

I really appreciate Singh and his staff. Very thorough and competitive prices.

Vi
Review №29

Very professional. did a great job.

Co
Review №30

Long story short: Higher prices than competition and customer service is very poor. If I voluntarily pay more, I expect better service, not worse service than a Pep Boys.After experience problems with quality of work at initial service (which included a promised call-back that never happened), Singh did not attempt to resolve or even look at the problem despite safety concern (device installed by Natomas Automotive fell out from under dashboard and got stuck behind brake and gas pedal on multiple occasions) until I voiced my concern more strongly. I was asked to return the next day with a vehicle that was unsafe to operate and which is also my only vehicle. Singh also said that he did not have time to have my problem looked at that day until I again voiced my concern more strongly. He also did not open up a repair order for my car until I specifically requested it, despite a technician working on my car while I waited and despite this being a violation of state law and California BAR policy.After leaving my vehicle with the shop again the next day, Singh called me to pick the car up after not finding any problems, despite multiple problems being duplicated in front of Singh and one of the technicians the previous day. Singh referred me to the equipment provider who then ordered replacement equipment for my car without me even asking for it.At this point, Natomas Automotive (specifically Singh) has not displayed any sense of interest in building new customer relationships or resolving issues with current customers. I knowingly paid more to have my original work performed at Natomas Automotive because the shop is in my neighborhood, but now I would not even want to bring my car in for a simple oil change, nevermind anything more complicated.I am confused by Singhs attitude and reticence, as customer experience is generally regarded the most important factor in todays automotive repair and maintenance industry. Without positive customer experiences there can be no customer retention. As a goodwill customer who knowingly paid more to support a local business, Im very frustrated and disappointed.

Si
Review №31

Knowledgeable staff, Excellent services.

No
Review №32

Great rates on cargo vans. Clean but my van had a pungent animal smell. They did not adj my rate for this issue

Ri
Review №33

I had my first experience today with a smog check today. The shop was neat and clean. I came 20 earlier than my appointment time, but was out in less than 30 minutes. I see their sign everytime I leave the house since they are less than a mile away. There is another sign for another automotive shop close by in the same business area, but I saw that the yelp reviews were higher with Natomas Automotive. Because of my positive experience, I will be taking my other vehicle in for an oil & filter change tomorrow. Its nice to have a shop close by.I am loyal to my regular mechanic in the Greenhaven/Pocket are that Ive had for over 20 years, but its a grind to drop the car off there (because of the distance from my new home) and they are so busy (because they are so good and honest). However, for minor things I am perfectly willing to bring my car here if the service remains as good as it seems. I expect it will given the other positive yelp reviews.

AC
Review №34

Singh is awesome. Tells you honestly what is going on with your car and his recommendations. I had an electrical failure with my car brough to him, car would not start. He could have sold me new parts and easily have been a couple hundred bucks that I would have paid. He said it was just the fuse and replaced and fixed it for free. Even got my cigarette port to work after years of not working. On another car it had a small oil leak, brough it in to get looked at, and he tightened the oil filter and drain plug, and sent me on my way, no charge again. Thanks Singh!!

De
Review №35

The woman at the front desk was not helpful and was accusatory with information which was incorrect. The mechanic Carl attempted to reprimand me for supposedly claiming I was back in there because of sub-par work. which was not the case. They are always short staffed and unable to provide the service they advertise. My recommendation, move on to another Auto Service company.

T
Review №36

I recently brought in a car to Natomas Automotive and had some work done on it. The shop was clean, the staff was courteous, and the rates were reasonable. They replaced a housing in the cooling system because it had cracked and was leaking, causing the engine to overheat. Before I dropped the car off at Natomas Automotive I was able to drive it the 6 miles from my house to the shop without significant overheating . When I picked up the vehicle and drove it home, it almost blew up as the water pump had stopped working. Maybe the water pump breaking was a coincidence I dont know. I should have been advised that the cooling system in the car was damaged worse after their repair, and that it should be considered inoperable. I would have used my triple AAA card and had it towed home at that point. See, the vehicle has an old head gasket issue, now because of the extreme overheating and pressure build up in the cooling system, the benign head gasket issue is much much worse. I took my car to Satnam Singh for a very simple repair job and he could not handle it. That is my opinion, my observation and my experience. So just a warning, things might not be what they seem at Natomas Automotive, and maybe my experience was an aberration, like always caveat emptor: BUYER BEWARE!

Wo
Review №37

Singh always takes great care of his customers. He is your guy.

Mi
Review №38

Good people. My first choice

Ca
Review №39

If you need a great mechanic this is the place to go.

Th
Review №40

Friendly, professional, excellent-customer-service focused automotive repair and smog check business. I highly recommend Natomas Automotive and will be a repeat customer. Thanks.

Mi
Review №41

Great place. Awesome customer service. Friendly. Clean. Nice area. Good shop!

Ry
Review №42

Straight forward and professional ive smogged several vehicles and was happy with the results. That said I did my part in being prepared.

Ig
Review №43

Nice honest place

Lo
Review №44

The owner is awesome and gives you really competitive prices for automobile repair

Ju
Review №45

Very friendly staff and very quick! In and out in 30 minutes for an oil change

Ru
Review №46

They are the best!

Dy
Review №47

Our family literally takes every single one of our vehicles here for repairs. Great place even for your basic oil changes and smogs.

Aj
Review №48

I recently flew from Sacramento. On the way out, my Honda didnt accelerate as expected and started shaking. Coming back, I decided to take it to nearest shop but they were all booked and couldnt help me. When I got to Natomas Automotive, I explained my situation that I needed to get back to Livermore. They were also booked but unlike others, Mr Satnam asked his mechanic to check the codes for Honda and diagnosed it to be a coil failure as the cause. He assured me that it would be ok to drive back and I could change the coil myself. I reached home safely and it was really easy to change all the ignition coils myself. Thank you Mr Satnam for correct diagnosis and right advice.

De
Review №49

I look around here at natomas area that smog my car I choice natomas automotive I trust and no problem for them good job.

wa
Review №50

Very happy with the work done to my car

Ry
Review №51

Full of BS dont have any idea what they are doing and scratched my car alot.

Li
Review №52

Good service at a fair price

Al
Review №53

Great and friendly service!!

Ar
Review №54

Quick and professional.

SA
Review №55

Excellent customer service!

y
Review №56

The guy in the front does not know how to talk to people.

Ka
Review №57

Simple And Easy

Re
Review №58

The owner has a soul.

Jo
Review №59

AWESOME SERVICE

Bo
Review №60

Mo

Information
1 Photos
60 Comments
4.3 Rating
  • Address:35 Goldenland Ct #320, Sacramento, CA 95834, United States
  • Site:https://natomasautomotive.com/
  • Phone:+1 916-419-5005
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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