Its a small store but they are very helpful and really nice. Of course while I was in there a shoplifter ran out with a bunch of stuff but I guess thats just a sign of the times the employees did all they could but in the end they have to just let them go. I hope the community will band together and stop the rapid shoplifting thats happening I would hate for a great store like harbor freight to go away.
Always have helpful and friendly staff. Almost any tool you can imagine is on location and normally at a discounted price.
The customer service representative was friendly and helpful and answered all my questions. However, the store is small and inventory of items seems limited to only tools and lawn equipment. They didnt have what I needed such as concrete anchor screws. Store seems a little old fashioned. Ill stick to home depot.
I got a love-hate relationship with Harbor Freight, when I need a tool I cant find I will often go to Harbor Freight but I am frequently disappointed in the quality of what I buy. I wish there were accompanied with the breadth of selection they offer that could be trusted to sell only top quality Goods. On this trip I bought a stud finder that is the brand I wanted but they only offered a couple steps down from the top quality model and it failed to solve my problem so I had to return it. If theyre going to offer the brand I wish they would offer the quality item instead of the half price look alike from the same company.
Bottle sledgehammer. The The young lady running the register Told us all about warranty great service.
Its not just a mans playground. I love it there.
Did work there and they were very helpful So that makes things a lot easier is easier great management great employees
This is my favorite Harbor Freight store in the Sacramento-Roseville area. I had a bad experience with the cashiers and customer service at the Rocklin store and I drive out of my way to only go to this one.This one is newer and bigger than most of the other ones out here and has tons of parking as well and most of the shelves are always stocked up. The cashiers and associates are always very nice and helpful when I interacted with them. Always no questions asked on any of my warranty stuff as well. Props to the manager and crew who work here!
Clean quiet and not too busy. Tools and cheap and dont last long but you get what you pay for.
Good, clean store. Little to no enforcement of mask rules during the pandemic.
Great place to tool-up for a home project. Power tools exceed expectations for home and occasional-duty use.But industrial use must be considered carefully. Socket sets are good, while hex-key (Allen wrenches) are of a soft metal and do not endure as well as other brands.
The staff is kind & always there to help .. nice quality for todays world thank you for all the good you do .. stay kind & safe
Nicely tucked away place.
I bought a warranty on a hot knife a month ago and the product died went in to get it exchanged and they were out. They did give me info on what store had inventory that was a plus. Lets hope one of the stores actually has the inventory when I get there.
So much cheaper than Amazon! I got 4 items for $15 that would have cost me $50+ on Amazon. The staff has excellent customer service skills. There are good sales and coupons on their website you can use in the store.
My Dad and I love this store so much at least 3 times a week we shop there. Better than having staples store lol. Great employees all around.
Employees were very helpful and nice!!
Absolutely love their staff very helpful and I showed up half hour before they closed and they were still very helpful and courteous.I even had to make a second trip back in the store just a few minutes before closing to grab one more item and they were still happy and helpful
Purchase off Brand Jack Hammer, like the warranty options, gives me a piece of mind.
I wanted an impact wrench, that did not come with a battery or charger, and if you buy all three, they will knock $25 off total, its a great deal, the only problem is they dont have any batteries, I went to three stores called two, not one store had the battery, makes no sense.
Refused to sell the last jack pallet that was in the showroom. On the website says that they are in limited quantities and I came to this store to buy a pallet jack. So it is also on clearance🤦🏼♂️
Store location is easy to find and clearly labeled from the main street. Staff was friendly & helpful, and when my toddler had 2 use the restroom, it was clean & finding a staff member 2 unlock it was easy. Good experience.
Had an inexpensive palm sander w/dust bag which is what I was looking for. Batteries are more expensive than they used to be, but, still a good price. Was in & out in of their store on Stockton Blvd. in So. Sac in no time.
The staff are always happy. Enjoy going there instead of home depot
Always love to shop there b/c for the prices of most of the sales coupons and being on the inside track club it really helps with the things I need or want.
There are good bargains here but you gotta look!
Large stock room, tons of stuff. Staff were knowledgeable, brought our (large) item out & helped us load it.
Poorly management and cared for, surfaces fairly obviously not disinfected for a few days
Cool place to get tools on the cheap
Very clean with many products you cant buy elsewhere. Ive bought automotive cable tracker. Compared to the one Ive got from Amazon, this one has better quality.
I love Harbor Freights prices on tools and misc construction stuff. Its not a place to buy commercial use stuff but its ideal for your average DIY homeowner .
Pleasent and helpful staff, one of the cleanest harbor freights Ive been in
Not bad. Store was clean, only had one checker, and there were plenty of employees to open another register. But not complaining, just an observation.
They have a much smaller ad than in the past. You still can save money there, hopefully the savings will increase after covid is over.
Found what i needed good helpful people
Great service, very friendly. Everything I needed and more.
Just simply okay, as opposed to extravagant
Near Arden mall and home depotBus accessible
Almost anything you need they got it
A lot of stuff from what i seen, needed to be restocked. Maybe i just came on a bad day
Had what I wanted in Stock
Perfect they had ever thing i needed
Quick easy, helpful staff. No long lines to get into the store. Found exactly what I went there for. 5 stars.
The outside isnt fancy, but the store has a lot more room inside compared with some, without affecting the merchandise available.
This place always has great deals but if you want a deal that is with a coupon mke sure you have your coupons ready and with you if not your not getting the discount kuz they dont even have current ads as backup in case you forget your coupons and charge you whatever the register rings up
DEMETRIUS was VERY HELPFUL and knowledgeable about the Predator Generators! He even helped us out to the car with a smile. Thank you for a great experience!
Kind get tools at great prices, if your a weekend mechanic or every day one. If you sign up for there loyalty program you get discounted even more on some iteams, but it does cost. recommend you get the warranty if the product comes with one, no hassle returns if it should break. They also have a lot of oh I need that items too! fun place to shop for men and woman who do craft things or home repairs.
Always have what i need
I like some of the tools that they have. Unfortunately some of them are junk.
The store is great prices are good but their stock inventory could shure use restocking as for many items are not in stock and that would be their only issue.
Love this place!
Always a good place to stop and just look may finds something you really need there also fair prices not high-end products but still do the job
Manager was horrible had the item but wouldnt get it. I was told I would have to come back the next day.
Got there at 7:52 and they shut the door the sign says till 8:00 pm how unprofessional the white heavy set lady was just looking at me and not saying nothing of opening the door,poor customer service.
Neat & organized store, not often busy. Easy shopping at this location.
My new first choice comparable prices, easy in, easy out
Dog chewed up my drill chargers, hes fine. Zipped over to my HF store, asked the cashier where the chargers were, she knew! Walked over and grabbed 2 and got checked out on just minutes.... perfect!
Always a pleasure
Harbor Freights is Harbor Freight good for some cheap tools but theyre just that cheap tools
They always have what I need
Cheap and good
The only harbor freight that had a loading ramp Ive been looking for for weeks. Cheers for maintaining stock.
Tools such but there zip ties are the right price
Love harbor freight, the deals and quality of tools are amazing. Been building up my tool collection extensively
Under knowledgeable aboat selling parts to guests
I do not buy snap-on Mac or matco tools anymore..try to find one of these guys to warranty their park is like pulling teeth...Harbor freight stands 100% each and every tool never had a problem returning.any other products the sales people are helpful and knowledgeable good prices
Jeanne was super helpful to us today. They had in stock what we needed. The store was well played out and in a neat and orderly fashion. Were got what we needed in a timely manner and were on our way.
Freaking fantastic except for Im poor every time I leave but not in spirit
Everything I needed was in stock, store was nice and clean and the employees were helpful.
Good and mostly helpful associates.Usually have anything I need.
Only there to buy a gift card. Got what i needed. Nothing outstanding to report.
One of the larger harbor freights. Good customer service and large selection of tools and supplies. Dont forget your coupons when you go!
Great staff, love the prices and quality however management allows WAY to many homeless camp out in the parking lot. Was attached by 2 pitbulls owned by a homeless couple in 2019. Dangerous parking lot if you want my opinion.
I always love the selection. Prices are good too. Staff are knowledgeable and helpful. I look forward to the flyers so I can plan my next repair. I have tools and tool boxes that have been with me for decades. Great place to get items hard to find at hardware stores.
If in need of hardware item this place just about has it. Signing up for their coupons helps too cause you do save even more. Plus I like how you at times get a Free item with your purchase. Worth it. Good place to shop.
Harbor freight is great for tool purchases for cheap. Their customer service is great and very friendly. Special thanks to Eric for his extra friendly service!!
Love the store, and Ive always been able to find whatever tool Ive needed at a cheap price, and Ive also found you get whatever you pay for. So, yes Ive bought some new tools, and broke some of them right away I also tried to replace/return some and that wasnt a very good experience then again it could have just been me that week. Nothing went my way that week but it does look taste good food 😁 k
I would give more stars but Im always having to drag my husband out of this place.. The amount of time a man can spend in this place is crazy... Go there for zip ties and he comes home with wd-40 a 3 ton jack and a cordless grinder!! and he forgot the zip ties so he has to go back the next day!!
It was okay, they didnt have gloves, but they do have masks. The staff were helpful and insightful as well.
Horrible service, employees have almost no knowledge of any of the products,paid 0 attention to customers simply talking with each other,I bought nothing and drove back to my much loved Elk Grove location with great employees and spent nearly 1k
The employees there toddy didnt feel like they were rushing me out
This store you can never go wrong at. Some items are cheaper than you think and some of these cheap items will surprise you. I always get the warranty its like 50 50 though. Sometimes you need it sometimes you dont. I will probably always shop there. They are always willing to help you and on a hot day their AC works good
There was a supervisor named Jeanne who helped me check out!! She was wonderful and had great people skills! Thank you harbor freight for always being a great experience!
Manager sucks . But they are cheaper
When you need to spend the least amount of money on a lot of tools you dont necessarily need right now and only want to enrage your wife slightly this is your go to place.
Well I went into Harbor Freight, for a certain part they did not have, Im not disappointed in them, but they need to upgrade on a stocks, because its a lot of other more things that is need it to be fix out there other than that, its still a good place if you are on a budget and you just need a tool, good place to go... but they didnt have the part I need it!!!! {Still shop there}
Good selection, better prices than some of the bigger stores.
Very long line over a five minute wait in line but besides that I got the tools I needed the cashier provided fast and friendly service
Big selection at Great Prices. Helpful Employees. Store always Clean
U need a tool and they prob have it
So, Im not a serious builder or fixer but Im handy fixing my own odds and ends, Im often short on money so Harbor freight is perfect for me in this regard having affordable of tools & accessories. Also I always see loads of guys browsing thru or taking advantage of a sale or coupon.
I was looking for a engine stand and engine lift started at the Elk Grove store they had the stand not the lift . The staff checked and told me the Howe Ave store had the lift in stock . Four days later I got to the Howe Ave store and picked up the lift . The staff at both stores were very helpful I got what I came for . I first started shopping at the Harbor freight at Foothill over ten years ago have found what I needed almost all the time . It is a great big candy store .
Always good for the tool for a quick fix in a pinch
I love this store! The employees are very friendly and always great the customers well. Its a great place to find almost anything you could need for your garage, house, and car. Some things are better quality than others, but overall, everything is pretty amazing for the price.
I love getting my coupon catalogue in the mail! I keep finding more excuses to go back!
I usually find what Im looking for. This week I bought a great shop vac with a 25% off coupon. The manager was very helpful.