We were visiting from Lexington, VA in Salem to pick up flooring when our brakes gave outπ³. Called around to see who could take us immediately. Seems all garages in the area are chock a block full but Dominion agreed to have a look and see what they could do - squeezing us between booked customers. We are very grateful for their kindness and willingness to help us out of a tight spot. They had us back on the road in two hours. Again, we are very thankful for their generosity, professionalism and of course the good work they did for us in a pinch.
If it was possible to give zero stars, I would.I dropped my vehicle off, with two new tires, on an appointment I had made in advance. I was told that they would be able to get my mount and balance job done that day. Needless to say, that is not what happened.My vehicle was moved to another spot in the lot, and left there, unlocked, unattended, and in a non-secure lot. I was not called to be told that this simple 30 minute job would not be getting done.I went home and got my other set of keys, and had a friend drive with me to go get my vehicle. This morning, I went back to their shop at about 9am. Noone had called me, which is concerning considering the vehicle was no longer on their lot. I walked into the shop area, and grabbed the tires I had dropped off the other day. Noone spoke to me, or asked who I was. After loading those in my other vehicle, I went to the office. I told the man to return my keys, and that I would take my business, and my money elsewhere. The clerk acted as if he could care less. TAKE YOUR VEHICLE ANYWHERE ELSE! There was no professionalism, and a lack of integrity with these guys.
Always take care of my vehicles
Danny and his crew are all very friendly and tend to do good work. He seems to run an honest business and has always treated us well. They just upgraded to a computerized job system earlier in 2020, I believe, and suspect that will make them even more efficient.
Danny is honest and talented.
Good service and had no surprises love that
Great service. Great staff. Knowledgeable about all vehicles.
HIGHLY RECOMMEND!!Friendly from the get-go. Impressive place, with a comfortable waiting area.Nice lady ( I should have asked her name) checked me in, service was efficient and professional.Went there based on reviews, and was not disappointed. Met a long-time customer there who confirmed their great reputation.Thanks so much!!,Happy, new customer.
Excellent shop! They have taken care of my 2002 Dakota for years. Fair prices and good service. Recommended.
They do 100% of my auto work. Hard to beat reliable, honest and knowledgeable folks. Prices are better than most shops.
Dependable service.
I have always had good service here. They have reasonable prices and give great service!
Danny and his team are very professional and honest with you. I wouldnβt take my vehicles anywhere else.
Dominion is the place for anything automotive. Danny O. and the staff are consummate professionals and will give it to you straight. No ticky tacky stuff with these guys, they are as honest as it comes. Highly recommended.
I highly recommend them for service on Dodges. Danny Otey is trust worthy and a great service manager. Give them a try!
Great service! Fast
Great service very honest and reasonable costs love it
Best auto service Ive found ... I have my pickup serviced there regularly.
Danny is a real nice person to deal with
Danny does excellent work
$20 for safety inspection. Didnt take too long.
Good service with a smile!
Good automotive service.
Great service
Great people