I would highly recommend these people were awesome they were kind they went out of their way to help me and I thank them very much
This is the most lovely car repair experience! SPG are old fashioned professional with modern speed and know-how. I had a 2005 exhaust system efficiently repaired and am returning to have a few mechanical issues looked at because I had such a great time. It’s good to see the work you’re paying for definitely being done with care and attention to detail.
I stopped by real quick to get a sticker for my new (to me) SUV. It was $35 & they only took cash at the time (so u should prob plan ahead & stop at the ATM). They took my car right in & I went across the street to check out the Family Dollar Store. I left my number with the mechanic so he could call me with any questions. A half hour later I walked back & my car was parked with a new sticker afixed. The receipt & report were on the passenger seat & my keys were on the counter. It was super convenient all the way around. I can comfortably recommend SPG for your inspection sticker if u need one.
I was referred to SPG from another repair shop that did not have any time available. I called SPG on a Friday, and was able to drop my truck off that Monday. Straight to the point. Seems like the know what they are doing. I would bring my truck there again. No question..... Update: still was having issues with my truck. Had to take it back in. They did what needed to be done, which included front and rear brakes. My only complaint is my brakes squeak all the time now! Kind of annoying!
My jeep was towed there because it broke down on the road. The repairs were done fast and I was given all my options up front. I will absolutely bring my jeep there for future work. Very happy with SPG.
Honest, do whats needed and to the point! Excellent crew, the owner is awesome!!
Went in for new brakes, rotors, calipers, state inspection, rear shocks, oil change and serpentine belt. Professional service, no frills/hassle. Prices are a little above average for parts, but not crazy. No appointment necessary, very clean shop, and building. Work was done on time and as stated. Gene called to confirm the price before work was done. Overall a good experience.
Excellent service. Expert advise and workmanship. You can count on the team at SPG. Thank you SPG.
SPG is by far one of the best shops Ive been to. Ive had my 06 TJ serviced here for about two years and the work for price of service equals out every time. Gene is very professional and will let you know in advance the cost before anything is repaired.
Once again, the crew at SPG came through for me keeping my car safe and heading down the road while traveling back and forth from Salem to Fort Lauderdale. 🚗💨 Thanks Gene!
Friendly,, professional and very fairly priced work. Knowledgeable technicians for all types of cars. Im going back for a second time for some minor work,I was very happy the first time. Thanks SPG.
Nice shop people. Car was inspected quick and good to go within minutes.
Wish I saw the reviews before going to this place. Similar inspection experience. They claimed my bumper was falling off but it was no where close. It had already been inspected in the same condition. The side part was sticking out but it was still completely attached. They said to call the registry... I went to a place down the street and passed with flying colors. Look else where than these crooks.
I was in the car repair business for decades and I had the pleasure of working with Jim Dawe at another shop. Jim left that shop to come here. He is the best tech Ive ever worked with and I trust him to to fix my vehicle. Hes the reason I came here the first time with a serious problem I could not diagnose on my own. He got it right the first time no BS and the price was reasonable. The owner is great to deal with. Im coming from Gloucester so its a hike but thats how much I trust these guys.
Fair pricing, nice folks, and got the job done for me.
Was passing by this so called service station for 7 years and never saw any meaningful business there. Today Ive decided to give them a chance and stopped by for the inspection sticker. Inspection station turned out to be a Rejection Station. Two wizards started to tell me that I am about to loose my front wheels, that front end is about to fall off etc. Jees, first off any half-witted, technically inclined person knows that wheels fly off cars only if the ball joints snaps. Secondly, it happens to be that my vehicle received new upper and lower ball joints a year ago. I went to an independent mechanic after leaving and asked to check my ballpoints and tie rods - report came out satisfactory, though there is a small play in the bearing on one wheel, but not to warrant the rejection of the sticker. Thirdly, this is 7D Official Inspection Station which means they inspect buses and vans transporting kids - I saw owner smoking in and around the bus which transport special needs kids. Not only that, he smokes in the shop around gas and other highly explosive substances. I guess the only way they draw business by rejecting Inspection Stickers and selling right away goods and services to unsuspecting consumers. Stay away from these crooks as far as you can!
Me and my family have been taking our cars here for years. Gene and his crew are excellent mechanics and they always come through. Best shop in the Northshore 🚘👍
Really efficient and great service. Prices are very reasonable for the area. Thank you!!
The five stars are not about the price, but level of service. Right up front, Ill admit that their prices are on the high end, especially for parts, but the folks at SPG are good mechanics, thorough, experienced, and honest. Genes a solid cat. They never start a job without approval, and their recommendations are fair. Im a pretty car-savvy Gen X-er, which means I can fix my car myself when I have the time, and Ive never had to call BS on these guys recommendations. At SPG, at least I know that the work is done and done right.
We were visiting from out of state and experienced a major CV joint issue with a 2004 Hyundai Santa Fe. We would not have been able to drive the 4+ hour trip home if not for Gene and SPG Auto. We called on a Wednesday morning at 8:00 AM, brought the car in within two hours and within another hour Gene and his team had diagnosed and had a quote for the vehicles repairs. By 3:00 PM, the car was back in our possession. Speedy, honest, reliable. We couldnt say more about the work that was done. Thanks, SPG!
Excellent service!
Best State Inspection Ever!Showed up 20-25 minutes before closing on a hot Aug. afternoon for a State Inspection. Was greeted within seconds, asked if I could still get an inspection and before I knew it I had paid and my car was whisked off to the garage. Said it would be about 15 minutes so I had a seat. I don’t think I got through reading a couple of emails before he comes back out, announces that I’m all set and I as I look out front my car is being backed in and waiting for me (for easier exit onto busy Canal St.). Wow! Recommend SPG Automotive big time.
Had the same experience here. Rejected my truck. Explained to the owner a bad experience I had a few years ago at another auto repair shop. That did work before they got my approval. Well, guess what happened. He was to give me an estimate. He repaired it without my approval. I was willing to pay a reasonable repair cost. So I compared online cost. He was $350 over the average. He got angry because I questioned him. He then threw the receipt at me. Telling me to leave. I actually had cash in hand, I did as he requested. Then he stopped me in his parking lot. Attacking me verbally. I asked him if he actually heard what had I told him when I first came in. Blame yourself dude. I don’t pay for what I don’t approve, I get different quotes first. It’s called price comparison.
Started getting my stickers here a couple years ago. The guys are nice, and Im in and out quick. Would recommend.
Gene and crew are honest, hardworking and dedicated. They will tell you whats going on with your car. Give you all options on how to fix it and do the work at the highest quality and lowest price on the North Shore.
Very good service...
I think it is safe to say, as a general rule, society finds it much easier to criticize than to praise a business, particularly with all of the available social media. That being said, I really need to praise a local business who finally proved that customer service does exist!SPG Automotive repair on Canal Street in Salem~~~5 STARS!!!
Friendly mechanics, clean shop, great work, deffinately comimg back!
Superior service. Considerate personnel. Quick and accurate performance
Great mechanic at a reasonable price. Quick to do inspections too.
Brought my truck in for inspection and found out i needed a tie rod . Gene called for the part and it was there in 5 minutes installed and out the door in 20 minutes cant say enough about these guys ! John and Gene good solid guys !
Experienced honest mechanics. Nice waiting area. Reasonable prices.
Honest mechanics, awesome work and affordable! I highly recommend this garage
You can count on them to be honest with what has to be done and what does not have to be.
Awesome service, quick and fast!
Honest shop with good price and knowledgeable staff
Excellent work and service
A good, honest, reliable repair shop.
Great place, great work
Ive been taking my car here for years and gene has always fixed all my car problems and always steered me in the right direction I wouldnt trust anyone else with my car
Very excited