Great experience! These guys have your best interests in mind, and wanted to make sure I got the best deal possible. Chris is especially friendly and helpful, and was definitely looking out for me when they replaced all four of my tires same day.

Loved my experience here. Ask for hackworth aka hack. He will get you a great deal on tires

The team at Blue Ridge Tire awesome job as usual. Be sure to say hi to Chris, arguably the best looking employee their. Hes channeling the Telly Savalas look so you cant miss him!

A warm welcome nice and polite. Listened and offered suggestions to suit my taste in choice reasonable price great recommendations from me

Got me in decently quick. Reasonable pricing.

This was a really great experience. I had a blowout on my fifthwheel and I got all my tires replaced for an affordable price within an hour!

When I first went there I would have totally given in 5 stars but I live maybe I dont know 20 minutes away from there and I stopped at the gas station 10 miles away and had to blow up my front tire again that was just replaced. I ended up having to buy two cans of Fix-A-Flat and had to pay $4 to fill my tire with Air 2 times to get home. After which I went back the next day and you would think since this was an issue on their part they would take care of it quickly. Nope! I had to stay there for probably almost 2 hours just for them to get my tire done. So after all I had to pay. Couldofgot4 tires instead of 3

I had two 24 inch wheels on my truck that needed to be changed. Dented and scratch my mags only put 21psi on 50psi tires cost 25$ to change and 25$ to balance plus shop fees and I watched 3 different people come in and leave before me. it took 3hours to change to tires and my bill was over $100 .I dont recommend any body taking there personal vehicle there

My wife took her car in late this afternoon to have the tires rotated. When she arrived at the time that I set for the appointment, she was told that they could not fit her in. To their credit, they did rotate the tires and she appreciated that since her work schedule is not compatible with their hours of operation. She confirmed with them that they set the tire pressure at 33psi while the tires were cold since that is the recommendation for this Honda. On her drive home, the warning light illuminated indicating that the tire pressure was low. She called Blue Ridge Tire from the car and the employee told her that the tires were all set at 33psi and that she should ignore the warning light. She stopped at Sheetz and checked the tire pressure. All of the tires were at 31psi. She added two more pounds of pressure to each tire. In my opinion, my wife should not have had to stop at a gas station, after dark, to do what Blue Ridge Tire should have done while the car was in their possession.

Good peopleFast and reasonable priceCame here and replaced a flat tire for my trailer, it took only 30 minutes!!Jim was on top of the workThank you guys 😊SAM

Hackworth is THE MAN! Great guy great prices!

They are fine on skid steer and tractor tires. Dont take them anything nice because they treat aluminum wheels like they are tractor wheels, and grease all over your leather seats. And the manager has the temperament of a spoiled child.

Slow as 🦥 and not taking the pandemic very seriously. Nobody was wearing a mask hardly. Really dont like my health jeopardized but it was for work so had to go there unfortunately. Be weary people

This place has the worst customer service I’ve ever experienced at a tire dealership. I ordered my tires from an online retailer and had them installed here. They charged me twice the amount that they told me it was going to cost. They also told me that the installation package came with lifetime rotation and balance. I tried to make an appointment to have them rotated for the first time and they told me that they would have to charge me for that. There are plenty of other places in Salem to have your tires installed. Find someone other than these guys.

Dont know how to call customer back... Wont waste my time with them anymore

Always a very pleasant experience. Great customer service and affordable prices keep me a returning customer.Highly Recommended.

I purchased two tires for my tractor. I gave them the tire size needed. One of the tires leaked and when trying to fix it, I discovered that the tires were not correct.I took the tractor back and Blueridge Tire agreed they were wrong. They put the correct tires on but charged us again for the new tires and allowed no credit for the old ones. I now have tires that I can’t use. They were rude and I will not deal with them again.

Love this place! They do all the tires, oil changes, state inspections, and trailer repairs for my company. Great prices, great work, great customer service!!!

Came in after a brand new tire wouldnt inflate for my boat trailer....long story short they cut my bead on my tire mounting it...then blamed ME for it! Charged me 50 bucks for a new tire after i already paid 100 for it earlier.... 150 dollars in total to get a working trailer tire!! If they make a mistake they are gonna blame the customer...pathetic...

Good people from the office to the mechanics. I shall return

I bought a tire for my trailer at Blue Ridge tire center. The tire, a Carlisle (made in China) was $135, an ok price, but the $10 mounting fee & the $10 service fee are both very high! It took about 45 minutes to get the tire mounted and another 10 minutes or so to get thru checkout, even though I was the only customer! Im an older gentleman and was a bit disappointed that the sales clerk didnt offer to have someone help me throw that heavy tire in the back of my truck.

I called around to every single tire place in the area and they had the best price. I bought a new tire from here and they did a great job. Later that tire got a hole in it from a screw and they patched it for a reasonable price. Highly recommended.

Quick service for emergencies

Got my trailer tires dismounted and installed on new aluminum wheels. They did a great job, were very careful, and took time to install them properly. Smooth as silk! Hack is always willing to help anyone coming to them...Great job Guys!

Very good customer service I would recommend anyone to them for tires

Was super happy at first. Salesmen was awesome in finding me a quality used tire instead of buying new.Was told the job would take 30 minutes and ended up taking 2 hours to do 1 tire. Even though they didn’t communicate it would take longer I could see they were slammed.My major problem was I asked over and over to make sure the tires in front had 60 psi and tires in back had 80 psi. What I got was a new front tire at 70 psi and they never even touched the 3 other tires even tho the tech and salesman said they did.It really is the small things that go a long way. Not sure why they would lie when I will find out in a few minutes of driving the truck.

These guys can do it all! Anything from the heaviest equipment to a 4 wheeler tire. Knowledgeable, friendly staff and great tire techs. Ive been using them for a couple of years, and they know their stuff and always treat me right. And pricing better than most big box tire stores!

Good people i deliver tires to them from Lladds Ventures. Always quick unloading and reloading.

Awesome company & the men & women that work there, always do a great job, very fair pricing from tires to alignments. We will be 5 star customers for life! :>)

Went there to get a new tire put on and have my wheels rotated. After they were done, I left the lot, got home, went outside to go back out hours later and noticed my center cap was missing (on my 22’ rim) on my back driver side, and the center cap on my front passenger side was loose. I panicked a bit as that is an $80 part, so I retraced my steps back to the shop only to find my center cap in their parking lot broken. I went back to their shop the following day because they were closed when I found my cap in their parking lot by the time I got it the previous day, and explained to the sales associate, Shaun/Shawn [?] what had happened, as I believed that the mechanic that took the wheel and center caps off had tightened the nut on the center cap too tight to the point where it ended up breaking the cap. He acted very rude and hot headed about the situation as if he didn’t even wanna replace it as he felt that the center cap is nothing but plastic and it was gonna break eventually. So, he eventually complied to replacing the cap and told me to take the cap off the one that was loose. So, long story short, when I made it back home, I did, only to find out that one was half broken itself. So, I called and told them about it and asked to speak to the manager and explained to him what was going on before he eventually just ended up passing the phone back to Shawn, as he felt that it was a problem for him to resolve. Shawn told me there was nothing that he could do for the one that was loose because he said that it could have been broken or cracked before his mechanics started working on it WHENIT ALL CAPS WERE ON MY RIMS FINE BEFORE THE MECHANICS STARTED WORKING ON IT, so that left me $80 in the hole having to pay for an entirely new one, given they were willing to replace at least one of them.All in all, terrible customer service and would not recommend ANYONE to go there! And as a POC, I felt a very racist/prejudice vibe during my visit with a handful of the representatives who worked there.

People are nice, however they didnt have our load and had to live load us with a hand written BOL and no weight.

I drive a big truck sitting on 35inch tires. So I was having a hard time finding that size but they had it at a good price they installed them. Not even 2 days later Im making a turn and my front tire shots off smaching my front fender and making my rotor dig into the concrete messing up not only my rotor but smacking my truck up. And the tire rolling threw traffic. Come to find out they didnt even tighten up and they stripped my stem and bolts so they couldnt lock in place right. Never again did I take my truck back. Nor did they offer to fix it or make it right.

Professional, Friendly & very Knowledgeable Staff. Quality Fast Service. Purchased three(3) used steer tires mounted & balanced-Excellent Deal. Thanks Blue Ridge Tire Center for a Job Well Done!!! As Willie Nelson would say On The Road Again The Trucker...

Great people and great service. They handle passenger cars to heavy trucks. Quality work at fair prices.

Ive been to this location twice so far and have been very satisfied with the service. The workers are extremely friendly and knowledgable! I will definitely be returning for any future maintenance.

Great service.

Had camper inspection done there last year everyone seemed totally professional hope to get this years inspection done there again this month

I work for a company called Chemsolv. Jim had called in an order of Methanol and we couldnt find his company in our system so he got upset and hung up the phone, then proceeded to send his guy down here to pick up. I didnt take the order but I had to phone Jim to ask when he placed and order since he hung up the phone we had NO order. Very very rude fella, my gosh have some patience. I wouldnt buy a damn thing from him!

Always gets us in quick and they do a great job.

Had to get some new tires in Roanoke and these guys did the job. Very friendly with a nice waiting room. Did the job quick and at a reasonable cost.

Had to order tire was there next day.great staff

They are very nice here.. And they have good prices

Very helpful and extremely nice people here! They will take great care of you!

No longer impressed 2 stars😞

Great prices on used tires; I got 4 tires mounted and balanced on my truck for $210

Employees are very knowledgeable and friendly. Highly recommend!

Fast friendly service

After about a hour i gave up couldnt find the Donuts But the Entertainment provided by Hack could use some work other than that the tires were nice an round!!

Obviously had a big mix-up with my tires sit there an hour and a half to almost 2 hours to get two tires put on

The staff at Blue Ridge Tire are AWESOME !!Quality tires and service and GREAT prices !!

Fast friendly service. A very knowledgeable staff

Had 8am appointment, they put car on lift at 10am, at 1230 pm they still hadnt started a 2.5 hr job. Worst customer service Ive ever experienced.

Great service

I work at a dealer and these guys always help me with my tires when I have ones that are too big for us to handle. Thank you guys for all your help!!!!

Trying to get out of honoring my warranty

Good tire service friendly!!

Very friendly and helpful!!

Thank you Doug and the gang for getting my truck back up with new shoes.

Good prices.

Very friendly and helpful

Terrible customer service we waited over an hour for oil change and they caught an attitude when we asked for the keys and left

Great service

Very dysfunctional that day

Great

Hack is #1

Good service

If its good