We used Brooks last year for a full exterior house makeover. Mark spent countless hours with us to make sure we were happy with what we were getting. Steve, the foreman was on-site every day going over the latest progress, and creating a punch list of any outstanding items. We are thrilled with the outcome and the outstanding quality and attention to detail that the Brooks team provided. Would recommend 100%
Brooks did my siding and my experience from start to finish was amazing! Mark was great to work with, especially in picking a color and working within my budget! Not only do they provide outstanding quality, they were fast, professional and made sure every detail was perfect. Steve was also great and I knew that I had nothing to worry about with him on site and his crew. I would recommend them to ANYONE in the area as I am now contemplating my next project with them! MY HOUSE LOOKS AMAZING and I am beyond HAPPY! Little before and after pictures :)
Brooks has just completed the Siding, Windows, and Door. Sounds corny but it is true – When you deal with Brooks, you are treated like family, probably better in many cases. Mark (owner) and Steve helped us design our look that we have today. They are very patient people and never made me feel indecisive even though I am. The process from the first day we walked into Brooks until the end of the project has been incredibly satisfying. The computer-based design process made it so easy to envision what our new outside up lift would look like. We love our new outdoor look! The step by step process they use is exactly how we like doing business. They are thorough, detailed, and customer oriented. We enjoyed working with the entire staff. They totally complement each other and work as a team. The entire project was so clean, every day they took great care of our home as they worked. We sincerely recommend Brooks Siding Windows Doors and hope to have them back for other projects! Thanks to the Brooks staff!
I wanted to give it a year before posting and i couldn’t be more pleased with our new siding and the entire process. A talented team showed up on schedule and did a great job. Their work is outstanding and they don’t leave a mess. If you have questions post installation Steve the foreman; who is very good at what he does, will be right over to answer your questions.
Brooks installed our windows & they look amazing. They gave us plenty of time to prep as we have a crazy 1 year old. The inside shaker trim came out gorgeous, adds the charm to our home that we were looking for. The team was efficient, on time & very professional. We will be working with them again soon on replacing our garage door. 5/5 would recommend.
Incredibly happy with the product and service I received with my new kitchen windows! Mark and his team were very professional, knowledgeable and flexible with choosing windows and setting up an installation time. The quality of the windows is exceptional and the crew didnt leave any trace of a mess from installing. I would definitely use Brooks again for future projects!
Great company to work with and would use again. Their quality of work was exactly what I was hoping for and as advertised. The guys were very nice and respectful of our property
The best decision ever. It was time for our windows to be replaced and we were debating on Construction v/s replacement. After having a few discussions with a few vendors, we decided to go with Brooks on Construction Windows. Brooks gave us various options and spend a good amount of time with detailed explanations. Team Rudy / Steve did an excellent job on the installation.They are very knowledgeable and professional. We highly recommend Brooks for all your windows needs.
Had windows and siding done with Brooks - materials came in sooner than expected which was a pleasant surprise. Rudy and his crew were fabulous - highly skilled, professional, pleasant, and they cleaned up after themselves daily. The house looks great, weve gotten many compliments from the neighbors, and wed definitely use Brooks again for any future work. Highly recommend!!
I have to say this was by far one of the best experiences I have ever had when it comes to home improvements!!! Mark was extremely informative and knew exactly what would work and what wouldnt work. I had some minor doubts with the final decisions cause it was a big change and there was no going back once the order was placed BUT once the bay window went in and the shutters were on... I was in total AWWW! All my doubts were gone and I was EXTREMELY HAPPY with the finale project! As if Mark could see the finish project before it even started!!Now lets not forget about Steve! Steve was amazing from the time he measured the window during our first meet and greet all the way through the completion!! It started with a bow window and we ended up with a bow window, shutters and a side storm door!! Not to mention a quote for a back deck!In the spring I will most definitley be calling on them to do our deck! I was disappointed to hear they do not do walls or fences cause they are fantastic!!! Would love to use them for everything!!
I recently had siding and windows done in my home and was so happy with the work done by Brooks. They’re were so helpful with all of the questions I had and were happy to guide me through the process. I had numerous quotes done by other siding companies and was so happy with the service that Mark and Steve provided. I would highly recommend Brooks to anyone I know.
Edited my initial review after receiving a nasty phone call from the owner about the negative i left.Originally had reached out for an estimate for 2 windows to be replaced. 10 days had gone by and 3 phone calls later and had yet to get a call back with an estimate. Or even a courtesy call saying sorry we are working on it.It didnt seem like i was going to get a call back and i had already gotten a quote from another company much faster than this, so i was just going to go with them.So i left a 1 star review here, and IMMEDIATELY got a call and voicemail from the owner in a very nasty tone saying how impatient i am and they told me how busy they were. Which for one they didnt. They came down for the estimate not even 48 hours after i called originally.He did say he had to reach out to the maker of the window for the size pricing, but the other installer i got a quote from had no issues and was able to get me a quote just a few days later.Stay away if this is how they treat customers. Its one thing to take long and be delayed, to then leave a message with an attitude and call the customer impatient instead of trying to work it out, is just bad business.
I just had siding windows and doors done by Brooks. Mark was a pleasure to deal with and took the time to go over all details of the job. They have a beautiful showroom that displays all of their products and I found it very helpful making my decision. I would highly recommend them.
We had all 26 windows; a front door and a sliding door done by Brooks. We researched a number of companies, and were most impressed by Mark and his team. Unlike the other guys, Mark spent a lot of time on discussing the installation where the other companies sales guys just talked about how great their windows were. The price was competitive and the care and craftsmanship exceeded our expectations. We are going to ask them to do a deck for us too. I highly recommend Brooks - domain experts; family owned and high quality work and material. 5 stars!!
We recently had Brooks come out to replace our front door and deck slider which included expanding the the opening from 5 to 6.Mark was great to work with and we agreed upon a price. Steve, the construction manager came out, measured and reviewed the job to make sure we knew what to expect. The doors arrived by truck from Harvey and the installs were scheduled. The crew showed up on time with the materials needed. The crew kept the work area clean (as possible) and did a great job installing the doors, everything straight and tight.If you need windows, siding, or doors I can recommend Brooks.
I recommend Brooks to anyone looking for high quality work and excellent customer service for their home improvement needs. I got their name from a friend who had used them years ago, and was so happy with their results. Their reputation and work speaks for itself. I cannot say enough wonderful things about them.
My husband and I contacted 3 companies to give us quotes on vinyle siding, windows and doors. My husband is in construction so he knew what he wanted. Brooks was, by far, the most comprehensive quote that we got.We sat down with Mark and he outlined exactly what they would do to make the house as maintainence free as possible. They gave us a comprehensive understanding of the differences between their quote and what the other companies offered. For example, stripping & wrapping our windows so they did not have a cave like appearence many other vinyl sided window casings have, making sure that all the former siding was stripped off and anything rotted was removed. I would not have noticed any of this but my husband absolutely would have. And as the construction progressed, he inspected the work carefully every day. If we had any concerns, and those were very few, they were addressed immediately. If we wanted changes, they were adaptable and would help to suggest ways to mitigate the extra costs.At the end of each day, the guys would clean up after themselves making sure there was no trash left behind. Mark would stop by frequently and be happy to address any concerns (or give advice on accessorizing).At the end of the job I found no more than 2 nails left behind. There was no sign that they were here except for a beautiful job that we have received compliment after compliment on. We have had neighbors who we rarely speak to stop and tell us how great the house looks. And it really does.Is Brooks cheap? Absolutely not but we didnt want cheap, we wanted good. That is what we got. I can not recommend them enough.Beth & Tim FooteMethuen, MA
This company took 2 years after our deposit to do the work of siding our house! I would never do business with this company again.