Would not recommend, Drivers and support are extremely rude.
This business has ZERO interest in helping customers.!Went to buy supplies, left with empty hands due to lack of service, I knew exactly what I needed, asked a worker and not helpful at all instead had a cigarette in his mouth half the time we spoke to him then said go to the front office he can help, we did and was even worse the man behind the counter didnt offer anything or other options we may have to do our project.It seemed they focused on contractors ONLY.!!!If this is the case, so do yourself a favor and hang a Big sign outside this building to let people know if you dont know what you want, dont come here. Will Never stop by here again !!
Great they had what I needed when no one else had the prime window sill I was looking for
Rude and unprofessional. They were extremely rude to my wife when she went in there while I was at work. My wife said she has to go to the car to grab her phone and the guy at the counter told her to hurry up and rolled his eyes everytime my wife would say something. But of course he wouldnt dare to behave the same way towards the muscle head who went in after my wife. Next time I will be going in and hope hes ready for the same treatment.
These folks are helpful and understanding. Quality products and quality service
The company has a good product and price but the people in there are so rude and hard to deal with
Delivery drivers pick another load instead because you might be stuck for hours and hours waiting for receiving to come out. They clearly dont care its like people are forced to come to work no one wants to be there to work.
Absolutely horrible customer service. Condescending, rude and pushy interactions from the people who work here. Never going back. So much for wanting to support local business. I wont be supporting this one.
Always helpful and a good inventory.
As a contracted delivery driver, my experience here is far from pleasant. I have gotten treated so poorly at this location, that I have increased my trucking rate by $300.Im treated as an inconvenience, and theyre extremely rough on my trailer. There is no need to repeatedly bump a $50,000 trailer with the mast of a forklift. It just shows how little they care..
They have a decent selection in stock, but nothing like Moynihan. Customer service is the worst. We’re not their everyday customers, so we get treated like dirt on the bottom of their shoes. Smaller customers are still paying customers. I’ll go anywhere else if given the choice.
Twice now the staff have been rude and lacking in customer service. Even though theyre nearby, I wont be going back.
Very good ink house, excellent service, and many varieties for decking floors
Is like being at home
Great!! Had our piece of oak ready to go. Shrunk wrapped and all set.
Tuesday november 10th 4:47pm had a bad experience with the only person up front working the register. I wanked in there at 4:50 10 minutes before they closed. asked the gentleman where in the yard the pressure treated wood was. he said he didnt have when I was looking for and he suggested that I call a fence company instead of showing me where it was. im assuming because they were closing soon. so I went out into the lumberyard and found the pressure treated that I needed of course once he realized I was staying and not leaving he let me know that they do close at 5 and I finished his sentence before he said it. you get that feeling when youre dealing with somebody who is more concerned about themselves than their job. walking back with the 4 by 4 pressure treated and my 3 year old daughter, he had closed the gate and left it open one foot. not enough for even my daughter to get threw nevermind me and the piece of wood. I left at 4:57 extremely disappointed in the service. I wont return when I build my next house for any of my customers, or my own home, and Im going to make sure that anyone in the trade that I know I will try to persuade them from ever coming into this store. You would never get treated like this at Moynihan lumber in Beverly. if it wasnt so late I would have gone there. oh yeah and I left the pressure treated there after what he did with the gate. they should just advertise 4:30 because thats probably the last moment youll ever get help from a place like that if you ever do.
Very helpful and friendly
Nice people
Very bad customer service, inside office or outside and this’s not my first or second time I’m a contractor and try this place for about 4 times and get disappointed, I’ll never return again