Love love love this place!! Feels like a well known family secret. Im not at all a car person and they can probably tell! But they take care of me and mine anytime I need. I love how they top off ALL my fluids when I take her in for a oil change :) she always sounds 10x better after they work on her and I like knowing I can trust them! Carlos is always very nice!
I am completely satisfied with their service and staff. Robert was extremely patient and helpful. Being a woman it is difficult to find auto services that will not take advantage of you. Rossi Bros. Is A1! From initial phone contact Elias was knowledgeable. I had 4 new tires put on. Efficient, patient with me, and affordable. Ive waited to do this review because i wanted to see the quality of tires . It has been 3 mos so far so good! Keep up the great works!
They are always on top of their game. Always willing to accommodate and always communicative with whatever arises. Ive been taling my car there for years and plan to keep going.
Great friendly staff! Mike and Carlos always take great pride in taking care of their customers!
This may be the best service experience in Monterey County - fair, fast, reliable, honest...the best!
Use them for my company vehicle tires and maintenance. Good old fashioned local small business that goes above and beyond. Carlos is a good guy, too.
I pretty much go to Rossi Bros for any car maintenance I need. Their prices are reasonable and I find their customer service admirable.
I must say that I am more than well pleased with the comfort and professionalism in which the staff treated me.The service was right to the point and completed within more than a reasonable amount of time..Very satisfied with the price and service.
Quick and professional! Always have great service here.
Just to words..professional service
I’ve been coming here since I moved to Salinas 11 years ago and will never go to another place. Michael, Carlos and the rest of the staff do fantastic work and are very professional and transparent. You can’t get better service anywhere else
Still the best place in the county to get a proper alignmentThese guys are honest.
So I went this morning to check out this place. I had a tire that was losing pressure how to fill it up every week well anyways Michael at Rossis bros took care of me in a very professional manne. Quite honestly I still dont believe the amazing service he gave me today. I would be definitely coming back for a new set of tires here. This shop is very transparent with their work.Update 1-14-21. So today I had a 2nd issue with another vehicle I went over there Carlos took care of me I would definitely recommend this place to anybody. Next time i am in need of tires, this will be the place. No more Calderon.
If you are looking for a tire shop that will provide service after your purchase this is definitely not the shop for you. I purchased a set of 4 top of the line Michelin tires from them. When I came in for a nail in my tire it was clear they did not want to patch it. The employee at the counter told me I would need to leave the car for 6 hours for them to fix it. I have bought tires before and the shops I have gone to in the past have provided air checks, rotations and patches for tires purchased through their business. Rossi Bros. Tire and Auto Service will never get any business from me again.
They thoroughly tested my tire and wheel for a leak and installed a new valve stem, found no leak and remounted the tire at no charge! Great service and comfortable lounge with TV and good coffee. I will buy my future tires there.
Ive been coming to this shop for many years now for tire service on my two vehicles and have found the service to be second to none. Ive found Mike Rossi and Carlos to be very knowledgeable and honest in dealing with customers. They are very good about selling you the right tire for the car you have and the type of driving you do. I highly recommend this shop and I think you will be very pleased and comfortable dealing with them.
Great service. Greeting with a genuine smile. Let me know before repairing or replacing anything; I was asked first! Clean waiting room with free coffee. Best of all... Clean bathrooms!!!! Great place for car servicing! Im recommending them to everyone!!!! Definitely 5 star service!!!!
Excellent service
Very good Service.
I bring my 2016 VW to these guys and will continue to do so. They have fair prices and take there time to do the job right the first time. They are honest people and I highly recommend them.
Carlos, was very professional, along with everyone else! Miguel was also helpful and delightful to meet. Thanks for the great work!!
I have been going here for years. I have never had an issue. They treat you like family. Like the cheers of auto repair. Love them they are the best. Fair prices and great service.
All the people who have helped have been very personable and knowledgeable. I have confidence in the maintenance they suggest. Also, the prices are competitive.
Extremely grateful for the amazing service I received especially arriving there 15 minutes prior to closing. Which I apologized for over & over again but they were still able to help me with replacing my bad tire. Thanks again guys!
Michael, Carlos and the entire team are wonderful. Priced fairly, customer service exceptional and always helpful and honest. Recommend to anyone for any issue.
Very friendly and helpful. We live in Salinas, have bought new tires here, and had them put on 2 of our cars. Great service, no problems. On our 3rd vehicle, we had a blowout down in King City one night over Christmas holidays, and they loaned us a tire to get back to Salinas, and then we purchased 2 tires as replacements. Thank you Rossi Bros.!
I have always received first class service at Rossi for many years, very satisfied.
Great people. Good service.
These Company & team is the best in all of Monterey county & highly recommend to everyone! Very professional, polite and try to go above and beyond to please all customers. Dont take my word for it, go see for yourself!
Terrific service!! I immediately felt I could trust these mechanics. I will be bringing my vehicles to Rossi Brothers from now on.
Great family operation you always know youre getting the best job done when you go to them thank you guys
I have done business with Rossis for years and each time I am more impressed by their quality of work and wonderful customers sartisfaction concern. I would not consider a change to any other dealer. I have found their prices to be quite fair too as compared to other tire dealers in the area..
Very knowledgeable, doesn’t matter what kind of vehicle you have. E46 Bmw, Chevy Tahoe, truck or minivan, they know their product
Great people keenly interested in offering super service and customer satisfaction.
Best price on the tires I was looking for a quick service
Sssssssslow................. and they did not remorely fix the problem, yet still charged me big bucks. Its like the mechanic was just guessing. When I complained, the mngr/owner? blew me off like it was my fault. Im sure for tires and alignment they are ok....just dont trust their diagnostic skills. TAKE YOUR CAR TO THE EXPERTS AT THE DEALERSHIP!!!
First time and very happy Carloss customer service was excellent! Highly recommend.
Great team work here, quality product dependible service
.awesome service and very reliable work
We have had excellent experience at Rossi’s
Oil change was fast the people were very friendly
I will not be going back to this place. I almost felt as if they tried to deny me service. I walked in and asked for a quote to get a drive-train part replaced on my car and the guy working the counter said I had to make an appointment just so that someone inspects my car before they quote me. Very unprofessional they didn’t even bother asking what was the make and model of my vehicle.
Best prices, great service. Always.
Great service and prices!
Always fair and great staff.
Class act for all your tire needs
Great service!
Fast and easy service
Great
Go there
Good service
Why?
My appointment was very good I waited very little they were quick and helpful I did not have to wait long for my car and while I was waiting for my car I had a delicious coffee
Very bad service, I dont come back, ay
I am pleased to go to a place where they take good care of you and care about your car, I recommend it 🚘🚗🚗🚖🚖🚕🚕🚗🚘🚙🚚🚛⛟🚜🚜🚲🚲🛴🛵🛵🛣🛣🚦🚥🚥 thanks excellent service and saline prices AC
Excellent service, very friendly and professional staff.
Good attention humble singles
Professional