Giant import was awesome friendly not expensive at all with great costumer service. I recommend them to everyone one. Thank you so much for you fast and great service.
Top notch salvage yard.Clean, organized with a most helpful staff that tended to my need.
Easy to deal with, fair pricing, good service. I would recommend using them!
They are good taking money but if you have a warranty issue. All they due is dance around the issue.
Surprisingly great experience.. never had to get a used part but everyone else was $20.00 more tney were cheapest . Great service. Thank youu!!
They went above and beyond to help me find a really hard to find part for my 2006 Toyota Highlander hybrid.
OMG I Came for a rear glass on a 17 dodge Ram The lady that was there today (March 29, 4:30 pm to be exact)said they had it and I drove all the way here !!turns out it was sold two months ago crazy 🤦🏻♀️🤦🏻♀️ They don’t know what they’re doing Don’t waste our time on guessing people 🤦🏻♀️🤦🏻♀️ Needs better service I been here with Paloma and she’s the best of the best before she tells me yes it’s here she goes out to check that’s what is needed not this lazy type of people that don’t make shure 🤬
Bad service! We called for a white Huyndai mirror. They confirmed they have one in-stock, agreed on price. So we drove to the place and pick it up. They made us wait for whole hour (just to pick up the mirror) to tell us that they don’t have any white one, only grey one. And they did CONFIRM that the white one IN-STOCK and ready to pick up. So my friend asked for discount because he was pretty upset and the lady said no. We drove 20 min to go here and waited for hour just to pick up a mirror which was already set and turned out not the one we wanted and they couldn’t give a small discount to comfort the customer? Such a bad service! I hope this business will fix the way of treating customers
Great experience. They had what i needed at a very fair price! Palomas help was above and beyond great!
My first Salvage Experience was a GIANT. I needed a Toyota Sequoia part, they had it, and got exactly what I needed. There’s something fun about hunting for a part and getting what you need at a fair price from honest people.
Paloma is the best. She is very knowledgeable and always helps me find what i am looking for. Great prices and great customer service. A++++
Went to Giant import for an engine.. spoke with Tony..He was real helpful on helping me find what I needed. Excellent customer service. I have no complaints. I will be returning to Giant import
OMG... I have been to so many other parts shop I. San Antonio TX. Especially on this New Laredo strip. Majority of them have bad attitude and horrible reputation. Except for this one. Paloma was courteous, professional and honest to her words and price and delivery. Even the Bossy pants was awesome. Lol. Great place. Will recommend them above all.
Came from out of town to get my seat to find out the seat was damaged. Could have saved me the hour trip
This is my first time here and I was able to find the parts that I needed. I would recommend this place to everyone. Ask for paloma for when you need assistance.
Thanks Tony for all your help on the King Ranch parts!! You guys are awesome!!
Great prices and great customer service. The owner cares about his customers. They have not let me down once. 👍👍
Found my brother in law part there for a Lexus
I’m first time was helped fast and was given a great deal and also they worked with my budget.This is a good place to start looking for parts!!!
Great place had what I need and pick up air bag for me great service from Paloma will come back from Houston. Marcianos paint and body
Iquick service its good and fast and dont have to worry about taking parts of any car they do that for you its awesome
May 6, 2020 I went to receive a spindle for a 2010 Mazda 3..... Paloma was very professional and I receive my part in a timely manner.....keep up the great work and thank you
Very good and fast service, also they was closed and they still give me the part I was looking for, I’ll keep doing business here
Sold me my Mercedes c300 doors good price and well taken care of
I purchased a part for my vehicle paloma has excellent customer service help me find the right partThank you Giant Imports and Ms. Paloma
Tony is a great guy and very helpful if you need parts I would recommend coming here
I have never met a woman so knowledgeable in auto Parts as this young lady Ms Paloma! Was not only that but she knew how to deal with a situation not of her doing and win the company a new client. I truly reccommend this place for all your used auto parts needs no need to go anywhere but to this place they got foriegn and domestic. Me paloma if you can read this you have made it possible for me to get my client back on the road without any more delays and the pricing was awesome and I will be calling you for all and any of my auto.otive needs thank you and my you be blessed in all that you do!
Great place Paloma was of great help she assisted me in all my needs she was great..
Went looking for a passenger seat paloma was a great help and gave me a great price thank you, look forward in doing business in the future
Called one day in advance for part. The next day went to pick up after work. Very easy to find place of business. Glad they had the heater on because mother nature cant make up her mind. Very friendly staff. It way only 15 mins away from my work. Will come again.
Martha is the greatest with helping you find the most difficult parts for your vehicle. She follows up and keeps you informed on the status of your part(s). I highly recommend you going to her when you are in need of a part.
Customer service is horrible... Attitude for no reason. Hopefully they can improve. Website search of inventory doesnt work. I had to call to see if they had the part in needed. Hopefully its there...
Paloma is an excellent customer service representative.. great personality.
Very well organized paloma was very nice and helpful she helped me get the part i need
Theyre great at customer satisfaction and honesty. Ill be back soon for any parts needed!
Struck a great deal with Paloma and got what I needed
GREAT CUSTOMER SERVICE WITH GOOD PRICE
Good price very helpful you Paloma
I’m not having a good experience with this place at all. I’m very disappointed. I have bought an Engine for an Escape for $900, and I ended up receiving a defective Engine, so I went back to the and told the girl with the glasses the issue and she said very riddle “she doesn’t do exchange and that she can’t help me” so I asked to speak to the manger who will be here in 1 hour or so. I will keep you guys updated .
Paloma is an excellent customer service representative. From R &R motors.
Great selection of parts but lacking in customer service, they dont tell you over the phone that if you dont bring cash there is a 5% card use fee
My experience was great and good customer services.
My husband and I had work done on our car this past weekend and it was by far the best experience we ever had. Fair on pricing and great customer service!
Great service, great prices
Came to get some parts quick service.
Happened to be in San Antonio for a visit. Since I work on cars and I buy lots of parts I decided to drive around and compare prices between San Antonio and Monroe, LA. Stopped at several salvage yards businesses on that street. By far Giant gave me the best deal not just in San Antonio but also in anywhere I went to. They had a huge inventory so finding parts for foreign and new model vehicles was not a problem. Even though my plan was to just price parts I ended up purchasing two engines for 04 honda pilot and 05 jaguar x-type. And I built a lifetime business relation with the owner. I will be ordering from Giants more parts and ship them to Monroe....
Great place, with great prices and great service and staff
Customer service is horrible. I called someone on the other end had a really bad attitude.
Bought a car a couple weeks ago. Still running good. Thanks Tony for everything you have done.
Excellent customer services Paloma tku
I callled so many places looking for a tail light and they were all so much and. It in stock. I calle this place and they couldn’t be more friendly and willing to cater to me. I got for a salvaged light, it looks brand new. And the even gave me $10 off the original price that was basically half of what other places wanted. They went above and beyond to make sure that I was happy and I believe great service like that should be rewarded. I have nothing but respect for the workers there and will definitely be going the anytime I need a spare part. Thanks so much!!
They were great got a lot of things done at a economical price Ill recommend them for all Toyotas Nissans or any imports
Love the great customer service thanks
Good peoples and talk nice to me
Very reasonable prices excellent customer service
Tony was very knowledgeable and the prices were reasonable.
Prices are way expensive, equal to if not MORE than a dealer. Paid 60 bucks for 3 small plastic pieces (plastic trim in front of a mirror about 3 inches long, a plastic bumper bracket also about 3 inches long, and a pieze of rubber inner fender seal about a foot long). Dealer price would have been 40 bucks for them to order these, and this would have been NEW same oem item as they sold used from salvage. Wouldnt have wasted my time if I knew they would have been so high and that I needed those few parts on a Saturday. Poor Poor Poor, Avoid check elsewhere first. If I could I take these items back gget back my money and order brand new from the DEALERSHIP FOR CHEAPER.
Purchased a motor on 5-25-17 with 70,000 miles from tony/giant imports. It broke down on me on 8-25-17 right after the 3 month warranty expired. I called the office and all they said was they couldnt do nothing. Paid $4,000 for motor and install with them
Good service and good parts
Good service and Friendly environment
If they dont have the part theyll get it. I bought a taillight, they put it in and fixed the brake light. Great low price!
GREAT SERVICE AND FAST WILL GO AGAIN THANKS FRANK
Ive been working on cars for over 10 years never have a met a parts recycle center more friendly and with actual ideal prices
The owner name is Mahdi he is Iranian he always talking about laying is big sin and cheating is against his realign he is the biggest layer in the used parts business I called him three times asking him for steering wheel Coleman and I told him please dont waste my time make shore you have it he said I do I went to pick up the part he told me take yours and match it make me Cary it all the way to the back and his part is completely deferent he knows I have high blood pressure and I am very ill and still make me carry the steering wheel all the way back these people dont even have harts dont buy nothing from giant import soo he learns how not to lay
Good price, yes their counter sales girls they rock ... smart and knowledgeable. ..********
Came bye for a transmission called before I went over and got the bait and switch. If your paying with a credit card its 3.5 percent added. Did not and will not be going back.
Horrific, creepy and rude woman answering the phone- dont call
Good parts
Good price
Rim was $50 bought down the road at international for $35
Good customers service
Good honda engines
Called them and asked some questions about a part...guy sounded like it was a burden for him...zero help.
GOOD Service
Very good treatment by the staff,I found everything I needed at a great price !!
He was very kind to me. I am very satisfied and I am starting to become a client for new purchases thanks
Excellent service and attention of Miss DoveVery good prices
Very good service.
Thank you very much for the help very good prices thanks ms paloma
Very friendly staff and experience in what you need
Good prices.
Good place to buy parts
Excellent atention
Excellent service thanks dove
Terrible service I bought an engine as it worked and it was tied up and they did not want to change it or return my money this place is not used to buy parts
Well