In this day and age, you simply cannot take your classic car to just any shop. After taking my transmission to be rebuilt at Thunderbirds Southwest and having it fail within the first 50 miles, I did my research and took my 1960 Thunderbird to AARCO. These folks did an excellent job rebuilding and installing my transmission. Jr knows exactly what needs to be accomplished and Maria extended me a level of professionalism and customer service I seldom experience in this day and age. These are honorable business people that have the technical capability to trust with even the most unique vehicles. I highly recommend them!

I had car problems while on the road and they helped me figure what was going on. It wasnt easy and they were half an hour from closing and still took it on. Though I couldnt get the work done there, they were incredibly helpful and on point. I would definitely get work done here.

I was iffy with the mixed reviews, but the service was quick and very pleasant! Best pricing I found for a used engine! Would recommend to anyone!

They fixed my car about 8 mths ago and the same break booster they fixed has broken again that is 2 times in 2 years and of course u call and they dont answer i just want my warranty information for the part so i can go else where

Excellent work very thorough did a great 👍job truck handels like a new truck had transmission work done runs smoothly and shifts perfectly.

Great service great deals friendly staff and very professional work is legit car runs brand new

I have been working with the new owner for the better part of a decade, and have followed him from his former shop where he was an employee, to AARCO, where he is the owner. I have had several work vehicles that he has maintained for me, including a 2013 Chevy Silverado 2500HD, and a 2007 Chevy Silverado 2500. As a small business owner, my vehicle is essential for work, and he has kept me on the road and in business. He is always there to help, and has provided me with honestly, excellent service and a good value.I have read through many of the other poor reviews, and they have all occurred PRIOR to his acquisition of the shop. I hope that this review helps to give potential new customers the peace-of-mind needed to use AARCO for their vehicle repairs and maintenance.

Great place to get your vehicle maintenance and repaired. Keep up the great service.

Paid over 4,000 transmission was not fixed completely it started to mess up on us again it was supposedly repaired and parts replaced.I saw the bad and good commenta prior to taking our truck here and I decided to give this shop a shot and I should of listened to those bad reviews.Dont take your chances take your vehicle else where.

They were great and reasonably priced this time around. This is our 3rd time with our 2car. They are super busy and took longer then I like to diagnose the problem but once they did JR had it complete and repaired the next day !! Including having it washed !!

Outstanding job!! Great service. They also will work with you to make payments. Definitely will recommend this place to anyone!!

Excellent customer service! I was calling around and had a hard time finding a mechanic to look at my car to fix my power outlet/cigarette lighter. They told me to bring my car up to take a look. I was right in and out. They were very helpful! He was willing to fix a fuse without a charge. I tipped and was grateful for offering me free service!! Great job. After a long week of being turned away from other shops. These are the people you can TRUST!

TERRIBLE TERRIBLE SERVICE they’ve had my car since 31 March 2020 and told me my car will be done by 4 April 2020(After calling them multiple times to check on the status). Throughout the waiting period they never called me to keep me updated I had to keep contacting them! Then 4 April comes and they said my car won’t be ready until 6 April. It is 6 April and they have yet to call me to tell me my car is ready for pick up. I called, left a voicemail on the salesman’s phone, sent a text and an email and still no reply. They are very unprofessional! Would give them 0/10 if I could! (Review wrote on Yelp when it happened) we have the car now and it’s still acting up. The service is horrible and they have no professionalism.

Personnel hospitable and friendly. Interacted with Steve, who was open and honest about the condition of my car. Let me know that I didnt really need the service I requested, but I wanted it done anyway, and they completed the job fast and efficiently. Offered me the opportunity to take a look under my car while it was on the lift/jack and pointed out stuff to look out for. Due to this, found that my front brake pads needed to be replaced, which I came back the next day to do. Prices seem fair and instills confidence in their abilities for inspecting and performing major repairs.

I took my car to two different places and they made me buy parts I didnt even need and that didnt fix the problem. Finally took it to Aarco and guess what? They told me what was wrong and fixed it and I finally paid for what was actually wrong.😊😊. And Ashly was very understanding about my financial situation. Thank you Aarco its nice to finally have my car back and running.💪💪👍👍👍 I would recommend this shop to anyone who doesnt want to pay for things they dont need

We called this shop and they sent a tow truck to pick up our vehicle. They did a diagnosis and told us about possible repair. Shop manager Rudy told us what was wrong with vehicle transmission in a timely manner. He and the shop gave us several different options on fixing the problem and also gave us cost or repairs. We made an agreement and about a week later we had our car back and running. Would definitely recommend.

Dont go there!!# not good place for your vehicle..just junk your car let them have it ..too many cars in this world waiting to b purchased..got my income tax and got me something better..now im cruising to a better beats...

Great service!

Couldnt find what was wrong with my Escalade after switching out so many parts he found it was an electrical problem and fixed it then I took a newer vehicle of mine to McCombs for RPM issues and they wanted to charge me 1,700 decided to take it here he fixed my problem along with an oil change for 390 Ill definitely come back if I need to thanks

I normally get my vehicles serviced in laredo, and this was my first experience with a repair shop in San Antonio. When I walked in the writer, Rudy was the first to quickly greet us and get our issue down, and assess the situation. We found out our transmission needed an overhaul and was told we needed to wait 3 days, after 3 days the car was promptly fixed and drivable. No other place Ive been to has been this quick and reliable, I recommend Aarco for repairs in the future!

I would not recommend. Rudy will make it seem as if he cares and as if it is in the best interest of the customer. Im sure Im not the only one thisthas happened to and Im sure many can relate to what Im about to share.Aarco transmission repair specialist. I was to get a upgraded rebuilt transmission and walked me to the back to see what was the finding on transmission and so they had it 2months and we get it back there is a door panel loose on driver side. Transmission he stated would feel a little ruff while it was working into transition of repairs. Needless to say THAT was NOT the CASE. When I tried to take back for repairs out of warranty ect...ect..later came to find out after having it checked out and following up with the original owner of the truck in which I purchased it . He had never changed out the transmission. So come to find out they switched our transmission and did modifications to my truck and blew the board that I had to pay for 4,500 later...I must get a new transmission...in which I should have for that price!!Dont fall in the trap!!

Phenomenal Job and great service. Front office was kind and courteous. Prices are fair. We will be going back.

Absolutely Disgusted. Always read the reviews people. I was actually recommended this place and know someone that works there. He has done nothing wrong by the way. Was told by Rudy that my car would be picked up this morning. Missed a day at work and called to see if someone was coming. I was told yes. Nobody ever came, I never received even a courtesy call or anything. Basically left stranded. So now I have to start looking again. I lost a work day and God forbid, Ill be losing more days. So, thank you Aarco for showing me that my business isnt wanted

These guys first misdiagnosed my car charging over $200 to reprogram the computer. A week later I went back, then they said something in the transmission, wont know till we get in there ( 7 yr old car). I signed the paperwork that was explained JUST for the cost of the dismantle and diagnosis of my transmission. When I came back, it needed a full rebuild and cost 2,700 out the door. I said I need some time to see if I can even pay this. I later came back and the work was already completed and they wanted their money. We agreed on 500 a month. The second month I was 10 days late, and the rude arrogant charlie yelled he wanted the full payment by Friday or it was theirs. I just couldnt make it, so overall I was out just 1200 dollars AND my entire car (2010 ford fusion). If you look on BBB website this is similar to others before me(they have a website)! My disbelief and I will be reporting them, as I still have all the paperwork. If I would have went to a more reputable place, I would still have a vehicle. BIG mistake, big lessons learned, only thing to be thankful for after coming here. Be careful and good luck.Sir absolutely correct. I have the paper work still. And have addressed the exact people who work there that is consistent with past reviews. All of a sudden you change the manager from Charlie to Steve? Never heard or talked to a Steve once but I will update my comment with my paperwork, I HOPE FUTURE CUSTOMERS SEE WHAT YOU ARE DOING.

Had to have our truck picked up by this company. It was great to have it done asap. They got my truck and then was told that they would get with us the next day. It was great service, we got that phone call the next day to come to the shop so they could discuss what was wrong with our truck. The best thing of all, we got the phone like they said.So they had to take my transmission out to see why it wouldnt move. The other company caused damaged by not making sure hoses were connected properly. They changed my radiator.Rudy called us and ask that we come back to the shop so we could see what the damage was. Ugh...it was not good. We got to meet with the techician and he explained what had happen to our transmission. Rudy assured us that they new what they were doing and would take great care of us.They had my truck done in three days.When it came to paying they even had options.Thank you Charlie and the entire crew for making this a wonderful experience.

Just got my chevy impala 05 transmission rebuilt here and it was good work

Wonderful experience coming here, came to have my transmission fluid changed and learned this location does much more than that. The prices and service are great as well as the front office. I would highly recommend coming to have your vechilce serviced.

The staff at Aarco Transmission were wonderful. I was stranded in San Antonio due to my transmission going out on my way home from the airport. After having a wrecker take my car to the shop the owner took me back to the airport so I could get a rental and get home. They went above and beyond to help me and ensured my car was fixed right.Dustin

Fast efficient and friendly and honest service Steve will go out of his way to help Ive brought 2 of my vehicles here great work and service they May take longer than most places but thats because they dont rush theyre work thank you

Knowing the shop was a transmission place Rudy went out of his way and fixed my tire and did it at a very reasonable price.. Very nice and respectful guy.. Thank you Rudy.

This place is terrible, they charged us 700$ to tell us our motor was blown then gave us our vehicle with the motor in pieces. They didn’t bother to use the $700 towards labor to actually do some labor and put our vehicle back together. They really suck and in my eyes are rip offs. We then noticed our battery was missing and had to go back to pick it up and see it in another car ... I’m sure that was an “accident”

Aarco towed in my car because my transmission went,out they gave great deal. They had great service and had my car back in 2 days I recommend to anyone ask for Steve or Ashley

Just picked up my car after leaving it to evacuate and charge the AC system and its ice cold. I had originally asked to just do the basic service but Richard found that the pressure was too high to just vacuum so he did a recovery service which shouldve been more expensive but they only charged me the original price agreed on. Ill definitely recommend this place to anyone for AC, transmission or any other service they can do. Much thanks to Richard, Rudy and Aarco Transmission in general. I was given great service and the car was ready sooner than I thought.

My Aarco experience was awesome, not only did I receive wonderful professional service I was also able to save hundreds of dollars.

I felt that the service provided was good. Knowing you were short handed a tech, we understood the delay in completion. I felt that your staff was friendly. The shop looked clean and comfortable.

They are awesome, very nice and friendly. I came in with a question about my vehicle, not only did they answer my question, they also checked it FREE of charge.

Steve was a great help and i can definitely see how he is an asset to ARRCO KEEP UP THE GOOD WORK

Awesome customer service from Rolando, I believe that was his name. Job got done within 2 days. Happy to have my car back. They are kind of pricey but I guess business is business.

I was helped by Rudy and he was so helpful he went out of his way to show me step by step what was actually wrong with my vehicle thank you so much rudy your a lifesaver. He saved me over $1,000 dollars on my car

Needed a rear main seal repair. Paid 1500 and It still leaks oil in the same place. Took car back and the owner wouldnt fix it

This place does not even deserve a star! I cant even imagine who would go here. Unless its waste management wanting to drop off their garbage!

DO NOT TAKE YOUR CAR HERE!After paying $500+ for a transmission diagnostic they suggested $2700 worth of upgrades to my transmission on a Mazda Tribute, after I declined the service and requested them to reassemble my transmission they stated they couldnt do so without full payment 1st before the job was finished and it would be ready the next day. It took them TWO WHOLE WEEKS reassemble my transmission and whenever I would call for an update they would simply say Well call you when its ready or they would say Well call back and never would.

I was on vacation in San Antonio when my transmission quit working, hotel recommended AARCO, it was near 5:00 pm, spoke with Rudy, (great guy) in less than 20 minutes tow truck arrived, next day I explained I was a tourist and need help any extra day will cost me hotel and a car rental, he was very helpful put my truck ahead of other vehicles had the estimate in a few ours next day, even that place closes at 6.00 pm I had my truck back at 7:15 pm even Rudy said to me Please call me when you get back home to make sure you got back home safe . They did an excellent job and transmission is working perfect. Thank you Rudy and the mechanics at AARCO.

This is an awesome place to take your car.

This the very first time that I have ever posted a review, However, I feel compelled to do so after Rudy and his crew, not only fixed the tranmisson and ignition in my Dogde truck,They also give outstanding follow up service at no charge on their work. If I could give more than 5 stars I would, sincerely & respectively, Greg Holmes

They are crooks. They bend and twist details,mislead their customers and their workmanship is horrible. They have a new manager that does pretty well with the customers now. But I dealt with them a year ago and the work they perform was terrible. Their estimated time of completion is horrible will have you tied up for indefinite period of time. In two years feeling with their warranty cost me $3950. Not happy at all.

STAFF WAS ON THEIR HUSTLE VERY HELPFUL N PATIENT

Great experience and very friendly environment...

I want to take the time to Thank Rudy and his people for the excellent job they did in repairing my 2009 Traverse. Quality work by quality people, which Im very appriciated. You were like an angel sent from above. Thank you for all your help nd support, for going out of your way in helping in any and every way possible to get my car going. Also appriciate your honesty. As a women its very hard to find a mechanic who can b honest to us. You have gained my trust nd confidence. You treated us w/ respect, that ment so much to my family nd I. For sure i will come back to u if any other issues persist. THANK U ALL!!!✊💞

Worse experience I have ever had with a shop. Charlie, if you can help in anyway, please do. My son is in school in San Antonio and brought in my car and had an oil pan gasket changed. I Paid for it $450. During the removal of the oil pan, my motor mounts were broken and then had to be replaced. They may have been wore out, but not broken when brought in. Rudy ordered new mounts and installed. I paid it too $350. Drove the car and it was vibrating like crazy. Took it back and Rudy says that Napa sent them the wrong one. Reordered new ones, they re-installed, and still vibrating. Its been over 3 weeks and my car is still not running right. Rudy continues to put me on hold when I call and then just hangs up. I have lost confidence in the staff. My car is there right now. Brought in the car 2/17/18 and todays date is 4/12/18. 2006 Black Acura TSX. Go look for yourself. My son has lost time and $$ having to use uber and taxi to travel every where. Please help!!!4/24/18...Update to this!! So after all this time and money, my car is still vibrating from an oil pan gasket replacement. All of the my mounts have been replaced for no reason and it was supposed to fix it all. This is what Rudy had say take it to another shop and if they find that it is our fault, then we will refund your $. What??? the car wasnt vibrating before and so it wasnt your fault?? I think you guys need to refund me the mount job and Ill take my car somewhere else!! I paid for it and not satisfied with the work. Please contact me to settle this....5/1/18, Something else I forgot to mentioned....the check engine and vsa (vehicle stability) light was on too when the car was picked up. Called Rudy and all he had to say was that he was embarrassed and knew of the issue, but had no answers for it. Started making excuses. None of these lights were on when brought in. Still no one has even attempted to contact me or my son to resolve this.5/16/17.....funny how their website claims to understand that they value our hard earned money and guarantee 100% satisfaction, but still have not even tried to address my legitimate issue. Ive been very patient with these folks and have not even been ugly with them. Just want them to take responsibility.8/13/18 - so I see that the owner is now responding to these reviews, but will not comment on mine. People.... lesson to learn, do not pay for any work done to your cars until you are totally satisfied!!! And do not bring your cars to this place.

The service here really sucks they are rude and try to screw you out your money. The lady is slow and if you ask her a question you will not get a straight answer from her. My husband got a new transmission from here in January and his check engine light has been on since then everytime we take it up there they find something else wrong but the light never goes off. So not sure if the transmission is good at all. They have me set up on a payment plan which i do appreciate but the lady that takes the payment has no customer service skills at all. You ask her a question and she starts to stutter and gets nervous. The service has gotten worst in the past 2 years because I would have recommended this place to anyone before but not today. I still have not gotten a break down of what I own beacuse everytime I ask Ashley she cant expalin it to me. I do not have a problen paying for the engine I have asked for the milage on theat and was told there was no way I would know for sure. My car has been up there and it runs way worst then it did wen i took it. I took it up there for an oil change and left with a 400 bill i asked Ashley and she did not know anything. She looked me in my face and lied to me and tried to cover it up by using an outside company and when I asked her why it was so much she said she did not know. So like i told her wen i was about to make my payment tell me my balance and i will pay.

I was driving through to visit my sister my truck broke down and Im from up north and Aarco showed me the southern hospitality treatment. took care of my 1500 and got me back on the road keep up the good work.

Excellent service. Very good experience. They will be my go to garage.

Get the maintance plan, Omg..the guys are treating me like a queen with top service and taking care of my baby (truck)... Ask for Steve or Ashley. They will go beyond to work with you.

Do not ever bring your car or truck to this place cuz all they do is give you the run around and now my screen dont work my 2 15 subs dont work anymore my pedals lights dont work any more and they stole my aux cord and my charger and my cologne. bad business I would not recommend anyone to come here

We used AARCO Transmission and Car Repair many years ago, paying half the price that the dealer quoted (about $2,000 rather than $4,000) to replace the transmission in our Honda Odyssey. We had no problems with the repairs they did, or the service being friendly, professional, and delivered on time. That’s why, when another Honda dealer told me recently that they could change four ignition coils on my 2007 Honda Fit for $978, I called Rudy at AARCO. He said that he would have to run a diagnostics test himself AND would do so at NO COST, and if that was the problem, he would replace them for $578. I took my car there and left it overnight. He called me first thing in the morning to say that there was, in fact, misfiring with all of the coils (he even showed me what the diagnostics results were), and that the sparks plugs had been damaged by the failing coils. He said that he would change the coils, replace all the spark plugs, AND he recommended a fuel injection treatment, all of which he would do for LESS THAN THE ORIGINAL QUOTED PRICE - $550. (The dealer had said the plugs were fine.) Rudy actually lowered the price and did additional work. I gave him the go-ahead, and the car was done in 3 hours. They also always check and fill tires, and top off all fluids. My car is 10 years old and feels like it has been reborn. I introduce my sons to Rudy and recommended they use him for all their engine repair needs.One other great thing about AARCO, is that they are a NAPA-approved company. I am going on a long trip, and if anything goes wrong, I can take it to any other NAPA company anywhere and the warranty will be honored.I recommend that everyone do their homework when being quoted prices on auto repairs, especially if you are a woman like me. Find out whether there will be a charge for diagnostics, what the parts cost (call a parts place), whether they are rebuilt or new parts, and what the labor costs are, to be assured you are getting a fair deal. If you dont do this, shops may try to make more money if they can. You should also let the shop know that you plan to get another opinion as well, and do so if you have any doubts whether the work needs to be done.

They messed up my daughters car and didnt take blame

A joke! I was told that I would get a free estimate. Then they wanted to charge me. As I sat there for over 2 hours, lots of angry people came in, complaining about how their cars dont work, etc.

Close to $3000 down the drain and tried to take more money from me.if they couldnt fix my gaskets then they should have just said so .I asked for my car ..and the owner refused to put my disassembled motor back together..then cursed me out..zero professionalism and tried to intimidate and fight me...and I have the right shop..Rudy. DO NOT TAKE YOUR CARE HERE FOR MAJOR WORK..READ THE REVIEWS.

Wife went the other day for an oil change even though they were about to close they still managed to get the job done in less than 20 minutes.

Guys got my car going n have me a great deal

Never go and have your AC done by Hot Shot because they did that for me and blew my whole system. Now im having to get a new syetem. Im not the only one that this has happened too I met a few other unhappy customers that had the samething done to them. Had I known this I would have never done it there.

Only go here if you want to pay very little you, you need your car back yesterday and want to get treated with the upmost respect. This is the place for you.

They could not have helped me more my grandmother was having car issues we thought it needed a transmission come to find out it was the 02 sensor they could have really hammered us. wheeewww thank you rudy.

Please dont take your car or truck to them .The owner is bad news.

Rudy, took good care of me with the limited lifetime warranty. This was a big help in the repairing of my transmission.

Do not bring your car here..for anything more than an oil change..your money will be down the drain..smoke and mirrors of good service but once they have you on the hook customer service is gone ...the owner is an rude vulgar man.

I would not even give them one star these are horrible people scam artists you would never want to take your car there

Good people.good work.

Honest with good work and really descent prices

I needed brake service on my 13 year-old car and I had an engine check light on the dash. I talked to Rudy and got an appointment for the following day. Arriving before the shop had opened for business I was met by Richard, who took all the info and set up the service. Ninety minutes later, I am ready to go with new rotors, brake pads and a replaced oxygen sensor. I could not have been happier with the results from AARCO.

Horrible service, Rudy said my service would be complete in 3 days, then it took 6 and I never got a call or email, I had to keep going in person. Rudy also said it would about 700 dollars, then told me a bs story of how it totaled to 1300 dollars.

Ask for Rudy he will take care of you

I brought my car in to have some work done when I got it back the transmission was acting up and the car wasnt driving right I also noticed that my dash cam had been disconnected so when I got home I checked the dash cam to see if it caught anything unusual and there was a recording of one of the mechanics using my car to teach some girl how to drive a standardDo not go here absolutely do not go here I am never coming back I now have to go have my transmission rebuilt and Im taking it to another shop that can be trusted

Went to pay off my step sons transmission bill off. Expensive but a great job on doing the transmission.

Very bad job !!I pay $3,300, my truck is still with the same problem. ..

I will update this after a followup on my transmission.

Very professional and honest

Worst shop to go too, they are ripping a lot of people off .

Their service is impeccable

Very bad service, this place is a rip off !!

Great facility