This place is great. They actually are true mechanics. They explained exactly what they were going to do and prices are as everyone elses but its done right. Glad to see Bill for all of my vehicles. Recommend them highly.
They did an assessment of my daughter’s minivan brakes and it was very accurate.
Wonderful mechanic. My family has gone here exclusively for long as I can remember. Fair prices, great talent.
The staff is professional and reasonable. Wont do any work without notifying you and receiving your permission. The staff showed me what they worked on and were personable when waiting on repairs. The work is done in a timely manner so I didn’t feel like I was overpaying for labor. They provide solid discounts for your first visit and military discount for any visit afterwards.
Kirby was amazing! Excellent communication, great service, and fair price! Heartily recommend these guys for your car repairs!
Had car towed, they had it diagnosed and parts ordered same day. Was back on the road the next day. Quick turn around, honest shop. Recommended.
I do a lot of my own work but take my vehicles here when the task is beyond my ability or comfort level. They have solid mechanics with a speedy turnaround and very fair prices for their high quality work. I wont be going anywhere else.
Amazing staff and hard working mechanics, highly recommend this place very professional and dedicated employees. Thank you for an amazing service.
They service both high end cars and the daily driver. I got my car serviced, and they cleaned plus sealed my paint.
I came in for an emissions test and received prompt and courteous service.
Excelente service very professional and responsable people.No expense for the work you need.
Amazing service! Very helpful and in-and-out time
Honest price and fare deal and will work with you on payment plans very good 👍 owner operates and staff showed me what the problem was and how they going to fix it, very professional and honest.
Thank you for your amazing service and fantastic guidance.
I scheduled an appointment the day before my appointment and received a confirmation email. When I showed up to the shop for my appointment, they apparently couldn’t find me in the system, but “fit me in”. I went in to repair my blower motor. I dropped off my car around 12:45. Around 3:30, I still hadn’t heard from them, so I called and I was told the mechanic was just now looking at my vehicle. The shop closes at 5:30 and at 5:10 I still had yet to hear from them. I had to call again to check and was finally told about my repair. If I didn’t call, I’m sure I wouldn’t have heard from them until the following day. I’ve had several vehicles repaired at multiple different shops and this is the first shop I’ve had to charge me a diagnostic fee. Typically, shops will charge a diagnostic fee if you choose not to repair through the shop, but I did choose to do the repair and I was still charged the $115 fee. After I complained they said they could get me a new customer discount. Which of course is appreciated, but it’s the principle. The man on the phone said it took an hour to diagnostic my vehicle (which I know is untrue since I knew what was wrong with my vehicle initially) so “they have to pay the guy somehow.” Even then, my car was held at the shop for five hours, with no communication, yet it only took one hour to diagnose the vehicle? Not sure why it was held there so long. Both my boyfriend and I were looking for a new shop since our mechanic shut down during COVID and we were hoping this was going to be our new spot. After this experience, I won’t be back.
Working in San Antonio but live in Houston, someone tried to steal my truck and damaged the key ignition they made room for me to get me back on the road I highly recommend using their services.
I have a great time every time I visit this place.
The staff are all highly experienced and HONEST.
They restored my automobile in record time!
Very professional and friendly. You all did a great job. My thanks too the whole team at Stanford Auto Repair...
Staff was friendly honest and did great work. Will use them again. 👍
Great job. As a repeat customer Im always pleased with the work performed.
I have been talking my cars and trucks to Sanford for the past thiryfive years. The service has always been excellent . Steve and his crew are old school mechanics. They can fix anything . I highly recommend them for your auto repairs.I will always use Sanford Auto Service .
I have taken my cars to Sanford for years. They are the best. Fast service at a fair price. You will like the service and the guys that work there. I highly recommend this shop.
What a great shop! I brought in my MIL’s car for a check engine light. They were able to check the car right then and the mechanic even stayed through his lunch break to get us answers quickly.Her engine ended up needed a lot of TLC, but the repairs and costs were explained very candidly. Not like some places where you don’t really know what you’re being billed for.The next day a tire warning light came on. We brought it back and they didn’t charge anything to find a fix the issue - low pressure on the spare tire.Very good customer service and will certainly be coming back in the future.
Took good care of my daughter and her car
I just moved to San Antonio and drove my car from Los Angeles. I asked Sanford to do a full inspection and let me know any/all work that was needed. To my amazement, all I needed was a new tail-light and some work on my rear brakes. The price was great, the work was done the next day, and Ron delivered amazing customer service. The owner of the shop even reached out a couple days later to check in and make sure I was happy with my experience. Will absolutely be taking my car here for future work. Thanks so much!!
This was the first time to Sanford Auto Service for an oil/filter change for my Miata MX-5. They were professional the service was done on time and correctly. Sanford Auto Service is in my neighborhood of Castle Hills. I will return for future service on my other cars as well.
My first experience with this repair shop was excellent. My car broke down over the weekend and AAA recommended this shop. They towed my car on Sunday to Sanford, which was closed. I left my car there and keys in the lockbox. I called Monday morning and the guy who answered was pleasant and polite on the phone. He said hed get it looked at and call me with the diagnosis. They kept me informed through the whole process and checked in with me everyday while they had my car. I felt the price was reasonable and the service was excellent.
Great punch of guys great work thanks..
Great customer service and they can work on older cars
This place is awesome !!!Alex was so friendly and eazy to work with, left my car parked after a crash on monday night, it was repaired and ready to drive wednesday afternoon. All the repairs were reasonably priced and a thorough inspection was done. This is not one of those shops thats going to overcharge you and do half a$$ work. Definitely check them out 😊
Window on my car suddenly would not go up on Thursday before the Memorial Day holiday weekend. Having only one day (Friday) to get it repaired before the long weekend, I called Sanford in the hope that they could take care of it. Not only did they do the repair, they searched around for a reasonable price on my older car model replacement part. Very pleased with the staff and the service.
Took my 2008 Chevy Trailblazer in making weird noise. They diagnosed and repaired issue in less than 1 day. Alternator bearings and a Leaking Gasket. They did a fine job, kept me informed and also let me know what other things may need to be done since the car has 150,000 miles on it. Not pushy salesman just letting me have the information so that I could make the best decision and when I did they went to work. Will definitely be back to get other needed work done.
I’m a new resident to San Antonio, I was looking for a reputable car shop in the area for my wife and I and we found Sanford. Got my car in two days after I called. The day of they diagnosed the problem AND fixed it all in the same day. Gave me a 20% discount for being a new customer and explained everything they did. Very friendly and professional, will most likely be sticking with these guys in the years to come.
I have been with Sanford Auto for decades! They keep me safe, on the road, and now that Im retired - they help keep my 18--year old car and me working together just fine. Just renewed my drivers license for another 6 years ... definitely will not be driving after that. My guys will do everything they can to keep me and my beloved OLD car on the road until then.
I just have to tell you that these men are fantastic. I was driving my daughter to school last week when my truck started to die. I was headed East on 410 and was lucky enough to be able to pull over. I called my friend who knew a mechanic. I called Sanford immediately and they were able to get a tow truck out to me in a short period of time. In the meantime, my husband was able to pick us up to continue our day. During the day I was in constant communication with them. They explained everything that was needed and the cost for everything. I thought I would have to wait until the next day to get my truck, but nope, it was ready by the end of the day. As it turned out the fuel pump went out and they were able to replace it right away. I had my oil changed too. I love the professionalism and timeliness of the whole experience. Remember if you need help call these guys.
I cant effectively express how impressed I am with Sanford Auto Service. I took my vehicle in for a second opinion on a repair and they came in minimally higher than a national competitor. After presenting the estimate to them, they worked with me and provided a revised estimate that was less than the competitor. They could have easily matched it but went even further to gain my business...needless to say, I opted to go with them. They did a great job on my vehicle and communicated every step of the way. Not once did I feel like I couldnt trust them. Post repair, the owner contacted me to followup on the level of service that I received and wanted to make sure that everything was working properly. In addition to that followup, he contacted me once more (several weeks later) to check again. I believe in their integrity and willingness to do the right thing. They did a great job in gaining my trust - and as a result, I highly recommend them. Great job Sanford Auto Service and thank you for taking such great care of me and my car!
Good service, reasonable price. Besides, Ron also sanitized my car carefully after finishing the service. Thanks Steve and Ron. Be safe.
The company I work for uses Sanford Auto Service for fleet services and has always been very pleased with the work performed. When I needed work done on my personal vehicle I called and spoke with Steve and received a prompt estimate. I scheduled an appointment and dropped off my vehicle before work that morning. Steve called me shortly after to let me know that not all the work we discussed was in fact needed. He gave me new pricing and I gave the approval to do the work. My vehicle was ready that afternoon and it was incredible how much better my vehicle handled. Everyone was very courteous and professional and the pricing was very competitive. I would definitely recommend Sanford Auto to my friends and family and will take my car back if I need additional services.
These mechanics are honest and have great pricing! Always get my oil changes done here and when it came time for some serious work I knew where to go!! Work was done in a timely manner and very professional! Thank you Ron and Steve for taking care of me!
Great service and communication. From my initial encounter with Ron over the phone until the final transaction, everything was great! I was kept informed through the entire repair process and provided solutions to my problems that were driven by professional experience and knowledge rather than a shop looking to pad my bill. Will definitely be back in the future and I can’t say enough good things about my experience. Keep up the great work!
They towed my car to their shop. Friendly customer service. They gave me a great price to fix my car. Ron was polite and not pushy. Was happy with the result, my car was fixed and running better than before.
Dropped off van for a 2nd opinion about knocking location. . Within 2 hrs knock was pin pointed. Was very pleased with the quick handling and price for their professional time. 1/4 the cost of first shop that keep van for 4 days. 5 stars to Sanford Auto.
Great experience! It took a while for them to repair, but it was worth the wait because my car is now in excellent shape! A lot of regulars came in and out and it felt like a family atmosphere. You won’t be disappointed.
These guys are the very best. I just moved into the area and needed emergency work done on my pick up truck. Bill and Steve took me right in and spent the whole day doing major front end ball joints replacements, rods replacements and alignment. Professional, courteous and reasonable prices on everything. Im so glad they took care of me and did such a great job.
Great shop and personnel!! Very professional and knowledgeable. They installed a lift on my 2018 Z71 and it came out perfect! I definitely recommend and will take my vehicles here in the future!! A++
I was very impressed with everything about Sanford. The owner, Steve, was friendly and very helpful. He called more than once to let me know what was needed and anytime something changed.They were very professional and easy to work with. I would highly recommend Sanford to anyone.
Great attention to detail and super friendly service. Steve and team took great care of my truck, had the problem diagnosed almost immediately, and communicated quickly that the work was done. What a great experience!
I found this place by accident, but they did not disappoint at all. Excellent customer service. Very honest and fair pricing, I think Ive found my new mechanic.
Don’t bother going to any other mechanic. Steve and his team are topnotch. Honest, trustworthy, and reasonable charges. I’ve had two great experiences going to Sanford Auto Service and I don’t plan on going anywhere else. I know finding a good and honest mechanic is tremendously difficult, but trust me, Sanford Auto will not dissapoint.
I HIGHLY recommend Sanfords Automotive to everyone and anyone looking for an honest and dependable place to take your car. As a single woman I absolutely trust this guys over and over again. Their integrity is was makes them a Five Star business. I absolutely love love love and am so happy and grateful I found these guys. 👍🏼
I brought my Mini Cooper S to Sanford for a front wheel alignment. (After slamming into a curb). The mechanic was extremely knowledgeable of, not just cars in general, but of the Mini Cooper. This is hard to find. He was prompt and efficient. The owner was personable, polite, and very willing to work with me if I needed any other work. I have already recommended this shop to several other people and will be taking my other vehicles there for future service needs.
A very good and honest mechanic, they kept me up-to-date as they found issues. They even checked in with me a few days after to make sure everything was still running good. I will definitely be going back if I have any new problems!
Love 💗 Before 1st Visit!! My Audi was at Another Foreign Car 🚘 Repair Shop When I Met The Owner...After Getting Me In Touch w/the Awesome 👏🏽 Manager He Not Only Gave Me A Much Better Price With A First Time Discount But A Way to Get My Vehicle 🚗 There!!!! This Is My New Shop Forever!! Highly Recommend!!! 👍🏽👍🏽👍🏽
Sanford Auto has provided our family and vehicles fantastic and very responsive service. When the engine in our vehicle failed, the dealer wanted to charge us more than $2000.00 over what we payed at Sanford. The dealer wanted to install a replacement engine with over 40,000 miles. Steve at Sanford found us a very low mileage engine and installed it in a matter of days with no hidden or last minute costs.
I just recently took my car in to have the front brakes done and everything went smoothly. It was done in one day and I will definitely be back to have more work done on my car. I even heard from the owner to see how things went.
I have been going to Sanford Auto Service for at least 15 years. I thought when I bought my Honda Odyssey, I should take it to the dealership. Well, I realized dealerships price gouge you to keep up their elaborate facilities. I dont need that. All I want is an honest person and reasonable pricing for repairs. I remember several years ago, I thought I might need new brake pads. So, I took it in and Sanford Auto said, no you are good to go for a few more years. Any other, automotive repair place would have tried to take advantage of my naivete, and charged me for replacing brakes that were still in good use. This is what I have been given over the last 15 years, honest, good pricing, and I will continue for ever and a day. And the owner Steve is awesome!!!
They did an awesome job on my truck. Steve was very helpful. I needed my starter replaced on my Tundra and I had called several places and Sanford Auto service gave me the best price. Very pleased with their service. Will definitely return for any auto needs.
Excellent customer service and 100% satisfied with major repair on my late model car. Complete cooperation with unusual circumstances on processing my repair needs. Very, very satisfied and recommend highly. I will go again for my auto repairs.
Excellent service. Took my BMW X5 in for an A/C recharge. The process was quick and painless and the waiting room was cool and comfortable with plenty of bottled water and k-cups for coffe. The a/c works beautifully now. Really great pricing! So happy I went there. Highly recommend!
I took my car in because it kept dying and suspected it was the alternator. I went in and Steve was very professional and the process to get started was quick and easy. He initially told me it would be ready on Monday which I understood since it was Saturday. I get a call and he said it could be done same day. It was awesome. Ive been stressing about the car and felt like it was in good hands. they changed the belt and put air in my tires for free which was an added bonus. theyre awesome guys and I definitely would recommend. They treated me with respect and didnt try to sell me any additional services. I will definitely be using these guys again in the future !
Very convenient. Awesome service. Fixed as promised. Very reasonable price and even did some extras to make sure there were no problems in the future. My new shop for all my vehicles needs. Friendly, professional and, most importantly, honest. Highly recommend Steve Winn and his crew at Sanford Auto Service.
Wonderful mechanic, very thorough. They even detected things I need to keep an eye out on. Steve and staff are knowledgeable, reasonable and friendly.Give them a try, Im sure youll be pleased too.
The service performed on my 98 suburban was outstanding. They checked and replaced 2 AB sensors. Also replaced the fuel pressure regulator. My car no longer hesitates when I step on the accelerator. Great job.
Honest, great prices, quality work, very fast turnaround time. Steve and his staff are amazing. I was in a bind and needed my car repaired quickly. Sanford Auto completed major repairs to my car at a very fair price in one day. So happy my friend recommenced this place - finally found a full service auto shop I can trust.
I took my car here to deal with a problem that I have dealing with for years Steve got my car in there and everything fixed with no problems whatsoever available for my phone call whenever I called him completely professional. I would recommend his shop to anyone who needs any service for their car especially if you have a BMW. Thanks again Steve
Very good, cares about your car and want to make sure everything is running smoothly. Notifies you the problems and are very good at explaining what the problem is. Overall, amazing customer service and would recommend to others
As always Auge Oliveraz did a great job. I have been taking my vehicles to Auge for about 15 years wherever he has been employed as a automotive mechanic. And every single time he meets and exceeds my expectations in his professionalism in being a superb mechanic and great customer service representative for whichever company hes employed with at the time. I humbly ask if something can be to recognize his above and beyond mentioned talents among his associates at Sanfords? Ill keep taking my vehicles to Sanfords as long as Auge is employed by yall. Thank you in advance.Sincerely,Richard CamposOwner of 1999 Ford F-150
Steve from Sanford Auto Service was very helpful when my work van would not start. Being 2 hours from home I googled DIESEL REPAIR NEAR ME and several options appeared but Steve at Sanford was the first call because of the good rating and reviews. After having van towed to Sanford, Steve took over and kept me updated on van repairs needed. He even met me on Saturday which normally they are closed, so that I could pick up van when I had a ride to San Antonio. I would recommend Sanford to others in need of quality auto repair.
My vehicle needed a part replaced, they quickly found the part in town and installed it within a day and they did it right. Highly recommend this service center.
Ron & Bill did a great job on my suv. Ron researched the problem & Bill would not give up until the problem was fixed. My new Auto RepairShop is SANFORD AUTO REPAIR
I came in for a couple of things I thought needed fixing. The parts were fine and they weren’t going to change parts and charge me for things I didn’t need. They showed me a couple of oil leaks and had my car fixed and ready to go the next day. Super friendly and honest service. I think I’ve finally found my auto shop and I’m sticking with them!
I highly recommend Sanford Auto Service! This past summer they replaced my A/C system and I was very pleased with the work and price. Most recently I had an issue with a leak in my coolant system. I had an oil change done at a chain automotive shop near my home. While doing my oil change they said I had several leaks in my coolant system that required several parts to be replaced. They quoted me over $600 for parts and labor.I decided to take my car to Sanford for a second opinion. After looking over my car, they discovered it was the radiator cap that was leaking. Left there paying under $100 for a simple repair.Thank you Sanford Auto Service!!
Honest price, it was just what they quoted me. Super quick work and professional. Sanford is my new go-to auto repair shop!! I highly recommend Sanford Auto Repair.
Very professional and honest experienced mechanics! Will return to them!!
This is an honest business. Service was outstanding and timely. Definitely recommend Steve and his mechanics!
Great service. Sanford diagnosed and fixed my vehicle at a fair price. I will be bringing a second vehicle to them to have some work done. Would highly recommend.
Very easy to work with. Steven was very open with what kind of work needed to be done, and their prices are reasonable. He saved me a lot of money on an issue with my exhaust by actually fixing it instead of replacing the entire system like Toyota service wanted to. Highly recommend.
Excellent service, got my A/C repaired at the best price within 30 minutes. Had taken my vehicle to other places before and they recommended changing the entire assembly at huge cost, was relieved and very happy at the service.Got my engine problem fixed at very competitive price too
Super nice guys. Great clean work i would never take my cars any where else. Would totally recommend for your next car check up or any other of your car needs... Thank you guys and God bless
I called several places getting quotes for a repair and they were the best price I found but also reliable. I will forever recommend them!! Thank you for your incredible customer service! I’ll be back if I need more repairs :)
Good experience with Steve and his shop. I brought a list of recommended maintenance based on my mileage and he was able to take care of everything pretty quickly. He explained what all was done and the state of my car. Theres a Vietnamese restaurant next door called Viva Pho which is a nice place to wait and get some good food.
Great service and have great mechanics
I have been taking my Range Rover here for over a year now. Steve the owner is great. Fair prices, great customer service and quick turnaround.
Flawless service from contact to completion of the work. I was kept up to date with every step of the process. Second to none. Thank you.
All I can is, what great group of guys! I had some after market wheels shipped directly to Sanfords and the wheel company forgot to ship my new lug nuts that I had ordered. Steve was nice enough to loan me a set of lugs nuts until my prepaid lug nuts came in. Now that is A1 customer service in my book. Thanks again guys.
Good experience with the shop. Fast and honest. Didn’t hear the ol “we also found.....” that you hear from most mechanics. Was very honest and instead of replacing everything only fixed what was wrong with my brakes and let me know the percentage left on the others. Will trust again and should have came here for prior fixes!
Great customer service! Im so grateful that i had my car fixed in this shop, no regrets, pure satisfaction. Its a shop that is worth recommending.
Ive been taking my vehicles to Sanford Auto Service since 1985, with the original owner Dave Sanford. And, sure, ownership may have changed over the years, but the quality has not! The car repairs are spot-on, on time, always honest, dependable... I really could go on! Both customer service and work are great!
Great service, great price, and done quick. Can’t beat them.
First time here and loved the service and how knowledgeable the owner and his mechanics were regarding my car.It was repaired in a timely manner and done correctlyWill be backAwesome customer like the fact they email you coupons and specials
Awesome service. They were very honest and didnt try to sell me a service I didnt need. I will definitely go back. Also I love that they have business hours on Saturday so I dont have to take time off work for car maintenance.
Great service! Honest and saved me lots of money. Thanks Michael.
I can’t say enough good things about this shop! I have a 2018 Tundra. I took it to Toyota and they were going to charge me an arm and a leg for something that was done in 10 minutes. Thank you for being an honest shop. You now have a forever customer.
I recently bought a used car and needed to get some preventative maintenance done. I called multiple shops for quotes. Steve at Sanford was the best price I found and his quote included some seals that other shops didnt. The work was completed when they said, and the price didnt change from the quote. This will be my car care shop from now on!! Thanks guys! 👍
Over priced work and had the car for a week for a starter
Steve and Bill are the greatest. They always go above and beyond to help my family out. Sometimes the car problems can be tricky but they always figure them out and the price is always reasonable. Thanks guys, you are the best!
I took my car into Sanford Auto Service for an oil change and general checkup, knowing that my brakes were squeaking. Steve and his crew did not take advantage of the fact that my brakes were squeaking, but instead let me know that I had about 15,000 miles left before needing them replaced. It is not easy to find honest people now days and too often car repair places are notorious for taking advantage of people, but not Sanford! I will certainly continue taking my car to Steve, and highly recommend that even if the shop isnt convenient to your location that you drive the distance for their excellent service.
Great service! Felt very taken care of and customer service was honest and thorough. Recommend!