I had an Oil change today with Stephen. He was amazing. He also added air to my tires! He was professional, quick, and made a loyal customer out of me. You dont see that kind of customer service everyday- he didnt seem like he was there for a check, but instead to serve the people who come through. Worth a mention for sure!
Marcus Bass and his team did excellent job. Excellent customer service and the job was fast and correct.
I came in to get an oil change due to seeing all the great reviews. I wasnt disappointed. It was really quick and simple. Stephen and Austin got me in and out in less then 20minutes.
I took my car here last week for a diagnostic because my windshield wipers stopped working. I knew it was the fuse because of the events that took place prior to the wipers shutting off. I explained this to them. I was told my windshield wiper motors were not working. I was also told there is a motor for each side so both of them needed replacing. Very odd they would go out at the same time. I was already skeptical of this and in the back of my mind knew they would tell me this is what was wrong in order to get more money out of me. I was charged almost $800 for the replacements. I said no thank you and left. My husband decided to change the fuse and windshield wipers now work perfectly. I am appalled this was not looked into when I took my car in. They threw this enormous bill at me as if anyone can come up with that amount of money for a car last minute. I will not be taking my car back here for any reason due to the lack of thoroughness. I almost unnecessarily put a dent in my bank account because of their carelessness. Stop playing around with people’s money. Some of us have families to take care of. Very upsetting.
Marcus Bass was awesome! They were quick and efficient. Super friendly!! Thankful I found a new place to help with all of my oil and tire needs! Seriously these guys were great!!
The assistant manager Marcus helped me with my oil change and was super helpful! I recommend this place to everyone looking to get a quick service done.
Came in for an oil change and was already in the bay in 10 seconds. Marcus was great. No wait, fast service, and friendly. Will definitely be coming here for all oil change and tire services in the future! Thank you
So, I didnt end up getting my oil changed here, because they didnt have any filters for my car. I rated it 5 Stars, because they were honest about it before they did anything. You always hear about shady lube shops, but at least in my experience I was treated with integrity and respect.
Fastest oil change Ive ever had. This is the only place Ill go for oil changes, inspections etc for both of my vehicles. Great service from Heather, Steven and Robert!
Heather and Kenny took care of my oil change today, and were great! Very quick and convenient. Didnt even need to leave my car! Definitely reccomend!
Fastest oil change Ive ever had. Manager was very friendly and courteous. This is the only place Ill go for oil changes, inspections etc. Awesome service!
Great place! I have been here a couple of times for inspection and oil change. This time I had Greg help me out and he was very helpful throughout the entire process. Even offered to help add my headlight that I have been having issues with. Highly recommend 👍🏼
STEPHEN!🌟 Great guy and positive energy! He’s a gentlemen and was efficient and effective. It’s definitely the fastest, best attitude service I’ve had so far.
My husband and I have been taking our cars here for regular oil changes since the location opened. The managers and technicians are always honest & offering options to make repairs as affordable as possible. My most recent visit the Technician assisting me was Jose. Jose did an amazing job answering all my questions, I had quite a few because the check engine light was on in my car. Jose worked with the store Manager Marcus to help me get the prices affordable for me on the repairs I needed. Marcus also allowed me to use some of the coupons I saved from my visits even that expired a month ago to help with the cost of the engine light diagnostic. Thank Jose for all your help, and thank you Marcus for easing the stress of having to pay for repairs, & trying to push me into other services I was not ready to pay for yet😊.
From the moment I pulled up the staff was very attentive, informative, and friendly. They made you feel welcomed and confident in the work they were performing. I went in for an oil change and a tire leak repair, and as they were working on that I realized they perform state inspections here...so I went ahead and got that done also! I will be taking my wifes car in for the same thing. I have some more major repairs/maintenance scheduled for this weekend with them and I am hoping the consistency of quality service and quality work will stay on par, I am confident it will. I will be following up with an updated review after we see how the major repairs go. Robert and all of the crew there run a great and reputable shop. For now, my 5 star review is theirs to lose or keep!
Everybody here is super nice, friendly and fast. Excellent work from Marcus, Stephen and, Robert. Thank you so much. New loyal customer here. ❤️
Super fast! Came to get oil change before road trip & got everything checked out quick! Ask for Austin, great help!
This is my go to location! Heather, Robert and Kenny are always on point and ready to take care of my vehicle. I drive with peace of mind knowing that my vehicle is serviced by the professionals at Express Oil Change. Fast friendly service.
I love how convenient and comfortable getting my old changed here is. I can stay in my own car, no appointments, and is a fast pit stop on my days off.
1st place Ive ever been to that checks oil level with engine running. tech proceeds to show me oil level is full with engine on. those those that dont understand...if your oil level is full with engine on it has too much oil.
Heather and Kenny did an awesome job getting us in and out fast. I’ve been coming here for a while now and like the speed and quality of the oil change process
Outstanding service and very friendly. Heather and Kenny works great together. No complaints
Mr. Marcus Bass provided excellent service to my daughters Jeep. Staff was friendly and very attentive. I have been coming to this location for over 2 years and I am a very happy customer.
Very patient but thorough. Friendly personal. All employees working all the time but still made sure nobody was ignored
Marcus Bass and his associates did a great job. Very efficient and fast service.
Been coming here fir years and deeply appreciated their efforts jn not pushing their services on me. Tgey offer recommendations and allow you to decide. HEATHER AND Kenny offered their usual professionalism today as usual.
I come to this location for every oil change. Good service and quick. Heather and Kenny provide great service every time.
I drive a 2000 F350, perform most all the maintenance myself. That said there are a few items I just don’t have the tools to perform, front end ball joints are one of those jobs. The price was fair, the job was performed within the time specified. I honestly plan to use them for all my front end alignment as the price and quality of work is well worth it!
Heather and Kenny helped with my oil change and they were both very friendly, professional and quick! I will definitely return for another oil change in the future!
This place is a crooked. Will never come back here. I will never reckon this place to anyone. Signs says, honesty, thats a lie. Do not get ur a/c, alignment, or anything like major car services they will charge you arms and legs. Go at your own risk. Good luck..
Been coming here for 4yrs & always have great customer service. They get me in & out quick & back on the road!Shout Out to Jr
I really like going here. The service and engagement is excellent and they get the job done well. Heather was very helpful with my oil change as well!
The service I received here at Express Oil Change as been one of the best experiences I have had in awhile in getting my car serviced. They provided me with plenty of options for what I needed, they were quick, and very helpful. Marcus the manager and Jose the tech were very kind and professional. I will definitely be coming back and recommending my daughter to them.
Wow! COME HERE for your state safety inspection!! No line, in and out in 5 minutes. The staff is friendly, competent, and efficient. The shop is clean and organized. All I needed was an inspection, but what a great experience. I brought my other vehicle in for inspection the next day and got the same excellent service. Highly recommend!
They were very nice and detailed with the work needed for my vehicle. There prices are reasonable. I waited 4 hours for my vehicle to be finished so its recommended to drop it off if possible. Once I was finished, I paid and left. By the time I got home I realized they forgot to put something back in my car. I called them and had to drive back there which was annoying. Recommend to check your car for everything before leaving. Hopefully this was a one time thing but I normally like going to Express oil change locations since your information stays in there system and their services are normally excellent.
Super quick and efficient service from Heather and Kenny 🙏Came because I was on a time crunch, and they me taken care of with no problems.
Heather and Kenny did my oil change and did a great job. Very professional and they will have my repeat business.
Heather and Kenny were very professional and fast. Very pleased with the service provided
Robert was super nice and informative! He got me in and out super quick and I didn’t even have to get out of my car! Definitely recommend this place!
Heather was extremely knowledgeable about the type of oil my car needed, and even made some adjustment to the viscosity metrics. I’ve been using this place for a while, and don’t foresee myself changing that in the future.
Customer service was very helpful and professional, Heather and Kenny did an amazing job and experience was the best, I will be back!
Marcus Bass waas very informative and professional. Great quality and rapid work!
Friendly and done in timely manner. Appreciated Marcus and Robert helping me out.
Came in for standard oil change and was assisted by Marcus, very friendly and fast service! 5 stars!
Robert McClure the Mgr is as legit as they come. Very professional, and prompt on meeting your needs. The lobby is clean and inviting! I’ll definitely keep coming back💯
Quick and friendly service. Was greeted promptly by Robert and assigned a Bay. Will definitely be a returning customer.
Heather & Kenny were amazing servicing my vehicle today! They were friendly, fast and efficient, highly recommend this place!
I’ve been coming for about 2 years and they treat me really nice here. It’s quick too! 👍🏻
Had a great experience at this location. Serviced by Heather and Kenny and was satisfied with the entire process!!
Had a great experience here. Marcus and Jose helped me and they were very professional knowledgeable and kind. The price was very fair. And it was done in a timely manner. I will absolutely be returning here for any other car maintenance.
Marcus did my oil change & it didn’t take long at all! always get great service here!
FYI. They dont do state inspections anymore. Still bring all my vehicles here for oil change. Great people. Sucks about inspections. I liked one stop shop.
Change my front tire and the alignment was bad, went back the guy said that was fine and had to go back again to have IT alaign my stirring wheel vibrantes after 60 km. I dont like when you take your car to get fix and comes out with another bad thing IT did not have
Heather and Robert did a great job and were very timely as well as professional.
Heather and Marcus were awesome and fast! Definitely recommend this place for oil change!
Great service, fast and thorough. Highly recommend
This location has great customer service . Very polite and highly educated on their profession. Marcus Bass and his associates were extremely polite and helpful with my car services ! This is the only location I go to ! Thanks Guys
Everytime I come here everyone is always so nice and friendly. Very knowledgeable. Heather helped me today and as always, very satisfied with the customer service!
These guys were great- Stephen let me know what he was doing & why & got me on my way fast. We bring all our vehicles here 👍🏻
Great Service and no sweat! Didn’t even have to get out of the car and taken care of!
Very nice and understanding people, did their job very quickly and efficiently. Highly recommend:)
Awesome people to work with. Great jobMarcus, Asst. Manager
Oil changes are always quick and painless, and youre in and out in fifteen minutes or less. Additional services take a little more time, but its worth the wait. A great value for the price--an oil change, AC filter change, fuel system cleaning and wheel alignment for around $200 and I only waited for about 45 minutes.
Great experience, Marcus Bass is polite, professional and knowledgeable! We always go here for our car needs.
Service is fast and reliable. They check to make sure blinkers and basic car functions are working correctly before you leave.
Robert was very friendly and professional! I love how welcoming everyone is here
Staff was courteous and quick to help. They were very open about what was going on with my car and what needed to be done. Gregory was my technician here and was very throrough!
Had to get a oil change and service was amazing and quick! Marcus checked me in and was very polite and friendly. Trenton did my oil change and was very friendly and helpful with every question I had. Very professional staff and helpful! I will be a retuning customer.
I come here all the time for my oil changes but have also come here for other services. I love that they are always so friendly and have felt everyone there is always honest with me. Highly recommended. The manager Marcus was very helpful.
We’ve been coming to this location for a few years now and have always been happy with the service and the friendliness of the employees. They get us in and out in a timely manner. It’s really convenient to be able to stay in your vehicle while they do the oil change. Today I had Marcus and his team complete my overdue oil change and everything went great!
I had a nail in my tire and had to get back to work, stopped in to see if it could be repaired. Brandon and the staff put my spare on and got me back to work and had my repaired tire waiting for me after I finished work! They went out of their way to help. I really appreciate it! I highly recommend you give them a try. You wont be disappointed!!
Great service with competent people. Fast and easy at a great price!
Wasted my entire afternoon. All i asked for was an estimate and Im left for 4 hours until they are literally closing the garage doors around my truck, just to find out no one even bothered trying to get one. And they had the audacity to still charge me $20 for an inspection i didnt ask for where they even falsified on the report that the TPMS light was off, when it in fact, has been on the past 20K miles. Beyond dissapointed.
Austin & Heather helped me with great care. Tks.
Great attention to detail, communication, and FAST but thorough!!! Highly recommend!
The service was very quick and staff was very friendly. Marcus, the assistant manager, was very sweet and helpful. Definitely recommend
Quick & great customer service! Thank you Robert.
This is the only place we take our cars to have our inspections and oil changes done. Everyone is always so nice and helpful, especially Robert.
Been a customer of this location since 2017. Customer service is always great whether it’s for a routine oil change or other services. Marcus and Jose worked great together!
Gregory and Heather were awesome and professional! So quick thank you!
Heather & Austin did a great job, quick and polite.
I visited this location based solely off the reviews on Google. The reviews were accurate! This establishment is quick and has excellent customer service. I went in for a oil change and tire rotation/balance. They were done in a hour. They were also thorough and completed a courtesy check on my lights, horn and topped off my fluids. They also give 25% off for veterans! They are worth a visit.
Staff is always super friendly and knowledgeable. Service is fast and efficient. We always bring our vehicles here because we know they do a great job. A huge thanks to Marcus and Carlos for all their help today, I appreciate it.
Always come here for my oil changes. Great service from Heather and Kenny.
Quick and friendly! Marcus took care of us!
Wonderful experience with my tech Heather and Robert.
Marcus and Stephen were very helpful.
Love this place! I service all three of my vehicles here whenever I need to get any maintenance done on them. Junior offered exceptional service under Marcus (manager) while I got an oil change and a tire rotation and balance. They check all of the fluids in your vehicle, top everything off, and check that all safety features (ie. lights, signals, horn) are in working order. They also gave me a printout of all the required maintenance thatll be coming up on my vehicle so I know what to save towards on my next visit. Top notch service and professionalism. I highly recommend this place. This is also the only place I come to get my vehicles inspected when the time comes up.
Called this location to see if they could patch up a tire. They said they could so I drove over at 5 and when I showed the tire to them. An older bigger gentleman with a gray goatee and glasses comes to me and looks at the tire and says he could not fix it. I asked if he could at least fill up the tire with air and im surprised he did. As he was filling up the air I noticed two workers coming from the back of the shop where they work on tires and engines..wondering what they were doing there?? So I had to put my spare on the car. My wife works on the southeast side and went to a tire shop over there and was able to patch up the tire no problem. If you work at a tire shop be expected to fix a simple patch that could have only take 15 minutes instead of this bad review.
They did my car safety inspection at this location yesterday. They handled it seamlessly and were able to have me out the door in ten minutes as promised. They are very professional. I would highly recommend their great service !
I came for an oil change & Marcus and his crew did an awesome job taking care of that and everything else that needed to be taken care of. I liked that he showed me a new vs. my air filter and let me decide if I wanted to get that done instead of just telling me.
Always a quick visit and well taken care of each time. Thank you.
Came in for an oil change very fast and no wait. Weve been here before and never waited too long especially because dealership always takes forever. Everyone including Marcus was wearing a mask and professional. Stayed in the car as they changed the oil.
Marcus, Johnny, and Carlos were all super helpful. The service was quick and they did an amazing job. This is our second time here. We will definitely be coming back.
They were very friendly and super fast, will be taking my car there again when I need my oil changed!
Heather, Austin, and Kenny were awesome, Professional and fast!
I have an older car with some issues Robert looked at my car when i thought it was about to give out on me he gave me the best advise and bought me more time with my car ! I’m so glad I went I felt like I could trust my mechanic for once. I’d recommend this shop to anyone. Very professional, helpful, and kind
Place is quick and thorough. Marcus did a great job taking care of everything. Highly recommend express oil.
Great service! Adrian helped me right away and had my car taken care of. Heather was also a big help on letting us know what other services Express provides.