Fabulous dealership! Just paid my car off and they were fabulous from day 1 to me. No complaints at all. They have quality cars, at a fair price and give people a second chance and make it possible for you to have a good car and not a jalopy. My car still runs great and Ive never had any issues with it. I recommend this dealership to anyone even my family or friends!Good job Chacon and bless you for being a blessing.
Haven’t had my car 2 years an my engine lock up an they don’t provide a loner car for people who have jobs an kids to pick up they said that they don’t do loners an I have to call Kia an Kia say call the place u got ur car from an see so I’m now get a bunch of run around not professional smh
Chacon Autos is a great dealership with in house financing options for people who may not have the best credit or a big down payment. Charles and Johnny at the Judson location helped us get this Camaro! They we’re so great to work with and made it a very easy process from start to finish. Best experience ever buying a car! Everyone there was so friendly, knowledgeable and cared about you as a customer. They had us in and out of the dealership in less than two hours. Thanks again Charles, Johnny and everyone at Chacon Autos for helping us get into the vehicle we wanted with low miles and with a down payment we could afford! No run around, just honest people! I’m still amazed at how fast and easy Charles made the whole process for us!
HONESTLY, Great customer service and hard work behind the scenes. If you don’t wanna waste your time calling several places, this is the place. Very quick, easy, smooth, GREAT CARS as well.
Dennis Davis texted me randomly and let me know that I had some equity on my current car (I bought thru them) and could probably trade up. So I went to see what was possible. At first I didnt know if I could get into another car because they did want a down payment and my mom just passed. But they worked with me and got me a deferred down and I was able to drive off the lot with zero down. The process was super fast and easy and Im in love with my pretty new car! 😍 Thanks guys!
Charles at chacon autos and the manager Johnny of old Judson location are awesome! I was very Leary of getting a used car but I have gotten 2 from chacon autos and worked with them Once your part of the Chacon family your always a part of them! I won’t buy my cars anywhere else used. They always have great deals and gorgeous cars Thank you to these guys at Chacon I will recommend them to anyone!
Charles and John are awesome! So happy about my car purchase. Definitely recommend this place.
I went several auto dealerships I either turned away or ask to put down a extreme amount for a old vehicle that was worth the money the asked to put down as down payment . I met Robert Chacon I35 and Judson in my searching for car. They layed out everything in front of me. No going bad and forth asking for money down. They gave me choices and let me decide what I wanted not push me away. I have no complaints my experience great and easy. As you can see I purchased the beautiful Suv I looking for with low miles. Thanks for all your help
I traded my previous car I got from Chacon today! Words arent even enough to speak of the staff here. Everyone deserves more than 5⭐s! Yall are amazing! I have to give a big shout out to Dennis. Thanks for everything you definitely made it a great experience and with your knowledge and expertise made it top notch! Chacon has very good quality vehicles and I will continue to keep coming here. If youre serious about a vehicle come here...they work with you and have the best customer service! Thanks again you all!!!🤗😊🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅
Josh was very knowledgeable, and very helpful when it came to us searching for a vehicle. He kept us updated, and in the loop when we had a financial issue as the virus hit, and asked us to come back in if we were still in the market for a vehicle. I appreciate his kindness and flexibility during this process.
We dealt with Charles. He was very professional and answered all of our questions. He was able to help us get into a nice car with little down payment and bad credit. I will definitely be returning. He checked up on us after we bought the car also. Made us feel like family.
Amazing job on getting me into a reliable car, Josh Rios didn’t give up till he helped me into a car. Thank y’all so much for all the hard work and friendly service y’all gave me.
I am amazed at the Customer Service & fast service this Chacon had. Dennis Davis was one of the best Sales Representative Ive ever dealt with. So they usually close at 6pm but i dont get out of work till 6pm and I eventually got there by 7pm due to traffic and Mr. Davis still helped me out!! He not only helped me find my comfort budget line he also explained everything thoroughly to where I understood what kind of plan i was getting myself into (which is incredible in itself). I was approved the very next morning!! Yeah, I was ecstatic and grateful to them. Customer service is incredible at Chacon!! I recommend them to anyone hands down!!
My sales man was Josh . Let me start off by saying this is our second time financing with them . We were already planning on trading our car that we currently have to something bigger since my husband and I added our little girl into our family . Out of nowhere josh reached out to us seeing if we were interested in trading our car . My husband and I looks at each other and said let’s go check it out . So here we are and let me just say josh an Johnny took great care of us hooked us up with something way bigger then we had. The customer experience was amazing. They sure care for their customer not only do they see us as customer but as family too . I would definitely recommend this location without a hesitation. Great customer service and everything . So anyone out there that needs a car or looking to trade y’all need to come here and see josh and Johnny . Y’all won’t get disappointed. 🙌🏽
Went in after talking to someone on the phone the day before. I read reviews and decided to give it a shot. Not only did I wait an hour but when we finally got in with someone they acted like we were poor and we didnt have enough income because we paid 915 in rent and make 2460 a month. I understand Im not rich but thats no reason to talk to me like I am poor and not even try or seem interested in helping us. I would not recommend this place to anyone if they want someone to actually care and help you and not tell you that youre too poor to buy a car. This is one of the worst customer service experiences Ive ever had.
This placed helped us when we were in an emergency, they matched our needs and showed great patience. They were graceful through it all, got us a great deal and saw us through it . I am recommending this place to all my friends and family. If u are looking for a great vehicle, an awesome deal, and a caring dealer give them a visit, u wont regret it!!!!
Always great customer service. They moved to Perrin Beitel, which is great for me.
Definitely recommend this place! The store manager gave perfect directions.... let’s not forget Charles and the owners for putting us in a vehicle! Thankful for Chacon Auto! Look forward to doing more business with y’all!
Okay, if you’re in market for a new vehicle this is the place to go. Friendly service, & amazing staff. They really helped me get into the car I wanted. I know how hard and stressful it can be getting into a new car but they’re miracle workers, it was a fast and easy process. I’d definitely recommend anytime.
Great place to come to no hassle, very understanding and ready to willing work with you! I was very worried at first but I got what I wanted. Thank you so much Mr Charles you made my day ⭐️
Just purchased a vehicle today. Had an amazing and speedy experience and walked out with a new vehicle. Josh and Johnny are amazing. Will definitely be referring to these guys.
Okay so we googled this place, not knowing much about San Antonio. Got to the lot, Josh walked out to greet us. First impression of this please was great. I must say we didnt really expect much. Our credit is not good with other issues. Welp to our surprise we not only left with a nice. Less than two year old new car smelling vehicle. This car has super low mileage. If your looking for a nice car with low mileage and great customer service this is the place to go.
Excellent, but they do check credit. And will ask for a higher down payment
My sales person was Dennis, I am not a person who likes going to car dealerships but I went in earlier this week and met with Dennis. I gotta tell you he was upfront and honest about everything. Definitely let me know what I would need to put down and definitely worked with me on what I had. Then I went into day and got my new 2017 Kia Rio, he did such a excellent job, that it didnt even feel like I was at a car dealership. Great Job!! I will definitely look back into them in the future about another car!
Oh my goodness! Best Car buying experience ever! Mr.Josh Rios was so very patient with us, he was honest, upfront, and respectful. I recommend Chacon Auto to anyone with good, okay or bad credit. Not only that, they treat you like family! To Mr. Rios and Johnny, THANK YOU!
Just purchased my second car from Chacon. This location has such a great vibe and everyone is so friendly here. Dennis is a true godsend! He was very professional, efficient, and really went the extra mile to make sure everything went smoothly for me. Will definitely be back when its time to purchase for my son.
My salesman was Mr. Charles. He was very helpful and upbeat and upfront the whole time. This was by far the best experience I’ve had yet at a car dealership. Very down to earth, and you know exactly what’s going on the whole time. No hidden fees or tall tales.
I just stopped by to make a payment and Johnny was simply amazing. He assisted me and even had Nick place my plates on. Nick completed it right on the spot and I didn’t have to wait! Thank you both for your great service! Highly recommend THIS location! ☺️☺️
Just purchased my second vehicle from Melvin On bandera rd and I am so happy. He looks out for me making sure the vehicle I am getting is safe for me and my kids driving it . I’m so grateful for his excellent service !! Thank you Melvin never did I believe I would be driving a 2019 car 🙏🏻🙏🏻🙌🙌
Came in today to look at cars and left with a new car. Josh was the guy that helped us and was very courteous and made the whole process smooth. I would recommend him if you are looking for a new car.
Excellent customer service and overall experience. Joshua and Johnny are exceptional salesmen. If you need a vehicle, go to Chacon Autos!! In and out in a timely manner and nice vehicles. 👍👍
This is my second time coming here. Josh made the car buying experience great I would recommend anyone that is looking for a great new/used car to shop here thank you again josh for helping us out.🦦
Has really good service, they take care of you like their own. The work with anyone even if you have problems! I recommend it for sure 👍 I had josh, really awesome salesman.
I recently bought my car at the location near 35 & Judson. I came in thinking I was I gonna get whatever to get me to work but got something even better. The lot had a few options for me and if It wasn’t there or at that location they could get it there. All of the staff are friendly, professional, and very helpful. I would definitely recommend this car place to a friend. Come to this location and drive off the lot as happy as I did in your new car. Thanks guys!!
Chacon Autos in San Antonio was amazing in my search for my perfect vehicle. My search for a 2015 Kia Cadenza Premium, fully loaded with low miles was fulfilled by the best car company I have ever worked with. Josh was an excellent sales associate, he listened to everything that I was looking for and my deal came out perfect with a great interest rate! These guys definitely have my repeat business and that of my family.
My husband and I were in desperate need of a vehicle. With not much of a down payment and credit issues, we were greeted by Josh. From the get go, he was friendly, honest & very patient with us. We’ve had a lot of bad past experiences with dealerships but man this one was not like that. Not to mention, the manager Johnny, was great! We walked away with a car we loved! Thank you so much Josh & Johnny! We will be back soon for another. I’ll never go any where else for our cars.
I was very satisfied. Charles was excellent in being up front and extremely helpful.He helped me get into a great car that works for me. I recommend Charles for all your car needs . His manager John was very helpful as well.
Josh is wonderful, I’ve done business with this dealer since 2017. Just traded out my existing vehicle. I will continue to do business here because they are very understanding and willing to help! My car has been great with no problems and I’m excited for this new to me set of wheels! Love these guys!!
Crystal was amazing! She assisted my husband and I with purchasing another vehicle. She kept us informed about everything throughout the entire process. We told her want we needed and the price range that we wanted to stay in, and she helped us find the perfect match for a cheaper price. We never felt like we were being pressured or harassed to get into something we couldn’t afford. The process was actually pretty quick. Crystal, Johnny, and the rest of staff were awesome! Overall I would recommend Chacon Autos to anyone looking for a nice, reliable, affordable car!
Ive been buying with Chacon since 2009. They are awesome and I will definitely recommend this place to everyone! Josh Rios was my salesman and he was great! Along with John, I was able to get the vehicle I wanted! Thanks again guys!! I really appreciate all your help!!
As a first time car buyer I was definitely nervous going into this. Dennis was amazing and took his time explaining and showing us the cars. Dennis and Johnny also made sure that I found something that works with my budget. If I ever have friends looking for a car, I’ll definitely point them this way. Thanks again gentlemen!
Just financed a vehicle here, and let me tell you. This place is amazing with customer service. I came in worried that I wouldn’t get approved and CHARLES was amazing at handling everything well. He reassured me and talked me through everything. If you ever need a car, I recommend going to CHARLES at the Judson location. You won’t be disappointed.
Josh was very helpful for my first time buying a car. He was very nice, patient, and went over every detail to find the best deal for me. I highly recommend coming to the Chacon auto on Judson and ask for Josh :)
I brought my friend here to look for a car. She has no credit n only 2 grand down. Dennis was able to put her in a 2017 car for a great deal he was great and answered everything we could ask. They were all so nice and friendly and they were all just as excited for her to get a car then she was. Wonderful place would recommend to anyone
Charles had us in and out within 30 minutes with a new car. They made it easy for us & I would highly recommend getting a car here. I was able to ride off in a 2017 vehicle with affordable payments.
I love Chacon Autos on interstate 35 Josh and Johnny were really awesome, it was a quick, and efficient process. I definitely give them five stars and recommend anyone looking for a car to go by and have them have you to drive off the lot the same day.Thanks guys!!
Josh Rios is awesome! He helped me and took the time to find me a vehicle within my needs and the price! The process was super fast and easy! Thanks so much! Anyone with any hardship situation, this is the place to go to for your next vehicle!!!!
Josh and Johnny displayed excellent customer service, thanks for helping my wife and I get into a truck we wanted.
Came to trade in a vehicle that I previously purchased here. My experience from start to finish has been exceptional. Josh really took care of me. The process was fast and easy. If you are in the market for a car, you need to come talk to Josh. He will take care of you. I will definitely come back again.
Great service. Josh was very helpful during the process of trading in my car. He had a lot of patience while guiding me into a car that was right for me. Staff at this location were also helpful and friendly.
Just got my new car from Chacon- Judson Road location and everyone on the staff goes above and beyond to ensure you drive away happy. They even researched insurance rates for me, gave more money towards my trade than I expected and detailed the car I purchased inside and out before I drove off of the lot. Mr Robert Miranda Ram along with manager Mr. John are 2 of the best in the business and are 100% real and care about your needs. Thank you so much. I love my new car see you in 3.5 years when it is time for another new one.
I am very pleased with the service that I have received here at Chacon Autos. Dennis Davis made my experience a great one. He gave great advice but also listened to my concerns. I appreciate the thoughtfulness. I’ve had nothing but great experiences in the past several years with Chacon Autos. Thank you all for the help, keep up the great work.
Thanks you Dennis Davis for all your help! Very professional friendly environment. They really help in anyway they can and care about there customers. I definitely would recommend coming to these guys when looking for a nice vehicle to drive. I wish you guys all the best and keep up the excellent work!
Want to thank Dennis for being patient. It took months to decide but finally found the vehicle I liked. The Judson team is really great. Great customer service. I highly recommend Dennis Davis and the team at the Judson location.
This was an easy buying process for me. I worked with Jay and he made my experience pleasant. I wasnt forced to look at anything I didnt want and he was very personable. He was very upfront and I didnt feel like he was trying to get over on me. I had multiple questions and they were all answered with patience. Thank you guys for the positive experience!!
My husband went shopping without me, and he explained our needs to Jason, and Johnny. These guys went to work and made our experience easy and fast. They were courteous and warm. The whole staff was nice and outgoing. I would definitely recommend buying here. I truly love my car!! Thank you so much Jason, and Johnny!!
I just want to say I had a great experience dealing with the dealership and I also wanna give a big shout out to Josh who help me and he was amazing and I can greatly appreciate every bit of help how he’s got me approved he didn’t give up so I deafly want to thank you and I’m giving a big shout out to him because this deal was gonna happen if he did make it happen so I deafly want to thank Josh at the location Judson location
Amazing customer service! Smooth transaction to buy our second vehicle we have purchased ! Thanks to Josh and all the other employees who made this purchase so easy! highly recommended !!!
My husband & I wanna thank you Josh & Johnnie for getting us in to a new car... Yall are very friendly here... Stay safe.
Josh was awesome! Very helpful! Fast and Easy approval! Thanks Guys
This is the second car I have purchased from Chacon off Judson and I couldnt be happier with this dealership! Our salesman, Ram, was so helpful in getting us into our new Jeep today and my husband and I cant wait to have many adventures with it!! Everyone is very nice here and they work extremely quickly to get you into a new vehicle. I purchased my first car with them over a year ago and plan to use them again when I am ready to trade it in! Love this place. I am so grateful they are willing to work with people like myself with less than desirable credit. Big thank you to Ram and the whole Chacon staff, you were a delight!!!
From the moment we stepped on the parking lot we where greeted with a warm welcome. If you are looking for that one on one help in looking for a reliable,affordable and nice vehicle. This chacon is the place. Our salesman Robert, was amazing very patient, knowledgeable,funny and really listened to what we wanted. Also his manager Johnny came in and was just as amazing as Robert. Lastly, Valerie in the Finance department. Explained everything in detail to our understanding answered all questions. She along with everyone really showed what I haven’t experienced in a really long time, which is 100% customer service from beginning to end ! We thank you guys for making us feel like not just a number or a sale but like a real person. Also for our 2017 whip.🚙
Man I can’t say enough about how great these guys were. Gave me multiple options and Charles made sure I left with a car I was happy with. BUY YOUR CAR FROM THEM!
If your tired of getting lied to by car lots that just want to make there quota and serious about getting into a vehicle, this is definitely the place that will help you NO MATTER what your credit score is!!! The sales staff is amazing and they keep their word. Salesman Robert is also an amazing person to work with! Thanks so much for our Chrysler it’s an excellent vehicle!!!😃
Amazing experience that I had today!!Mr. Josh and Johnny both went above and beyond to get to know me, my situation and got me the vehicle I can afford and love!! I will definitely be telling other family and friends about this Chacon location!
I was referred to Chacon by a friend of my BiL, another Salesman who assured us that my experience at Chacon would be a pleasant one, most importantly that my experience with Robert “RAM” Miranda would be great! I didn’t believe him because I felt all Car Salesman were the same but I was wrong! Robert was fantastic to work with! He worked around my busy schedule, communicated via text and email frequently with me, answered questions about the vehicle I was interested in without even knowing if I was going to be a true customer. He didn’t hassle me for a larger down payment, he didn’t try and force me into something I didn’t want and he assured me from the very 1st conversation that I would leave his office a satisfied customer and I did just that! I definitely would recommend anyone searching for a quality used vehicle to stop by and see him!
Crystal is amzing! She made the process of trading in our car as fast and easy as possible and ensured that all of our needs were met. She was incredibly patient in hearing our requests and explained every detail with ease. We will definitely be going to to her for our next vehicle.
Great buying experience at Chacon! Isaac and Johnny both made me feel comfortable through out the entire buying process. I am extremely grateful for these guys giving me, a buyer whom many had previously turned down, a second chance at being able to drive off in a reliable and affordable vehicle for my family and I. I would definitely recommend this establishment to others in need of help getting that perfect car!
I had a very positive purchase experience at Chacon. Everyone was so helpful and attentive to my unique financial situation. They were not pushy or overbearing and made the buying process very comfortable. They helped me find the perfect vehicle with the payment I was looking for. I would definitely refer my friends and family to Chacon. Ask for Jason Kay when you shop at the 35/Judson location.
This dealership is awesome. They really work to get you into a car you want. Jasmine was such an amazing help and she really did an amazing job. Im so happy I got her as my salesman. She was so kind and very patient which you dont see at many other dealerships. They really fight for their customers here. Im glad I chose this dealership.
Crystal Herrera was wonderful during my experience of selecting a motor vehicle. Her professional and kind demeanor was such a comfort. The pricing was very fair and all the employees greeted me by name. That was super impressive. Two thumbs up!!
Dennis is great! Worked with my non existent credit situation and got me in to a 2018 Dodge and I couldnt be happier. John and his employees are very helpful and considerate of their customers.
I had a great experience today. About 2 hours including 3 test drives and I was out the door. Mr. Rios was very good and listened to what I needed and helped me to get the right car for me. the staff is very friendly and professional. If I was to go back into car sales this would be the place.
My husband and I just purchased a car from this location and the service was excellent. Friendly staff and they worked with us with anything we needed. I recommend anyone to come here if youre looking to trade or buy a vehicle.
Great friendly service, No pressure. Josh R was our car sales person. He very personable, down to earth, and very knowledgeable. This was our second vehicle purchase from chacon. Will continue to refer and buy our cars from them.
Super easy, simple and exciting! Financing my first official vehicle from this lot! See Dennis if you’re needing awesome service!
Chacon auto is amazing! Ive never seen a dealership like this with such great cars and all with great mileage. Josh and Jonny were so helpful in finding me a car that i could afford and would be comfortable with. The customer service is great, they brought me while we were waiting because i hadnt eaten all day. They really go above and beyond for their customers, im so happy. Thank you guys so much 💕💕
Jason is amazing and I appreciate the time and effort he put on me. Hes amazing and I recommend that yall come see him! Hes awesome, knows what hes talking about, very very professional he takes the time to personally know you and most importantly he works with you. He works wonders Im very very grateful to you!!!! Youre the best!!! -Maria Sanchez
We had a great experience here at chacon and Joshua Rios and Johnny were very helpful and made the car buying experience great and very easy. We would definitely recommend and refer everybody....Great place to buy a car for anyone!!!! Thanks again guys
After struggling so greatly and being messed around and taken advantage of by Sierra Motors on Bandera, my sup told me about this place and to ask for Josh. OMG ! Josh was so awesome! He was very knowledgeable, empathetic and encouraging. Between he and Johnny, I was finally able to get into a reliable newer model car and without hassle. These guys treat you like a person rather than like a number or sale. I would truly recommend anyone to do business with them. Im grateful
Josh and Johnny were great. Excellent funny customer service. Valerie in accounting wassuper great the process was quick and easy love this place
Process was quick and easy, Crystal really went out of her way to help me out any way she could. Friendly service and great car selection. Highly recommend!
Worked with josh he was very helpful and he really work with you to get approved. I Highly recommend coming here before going anywhere else first.
Great place to go if you are looking for the best vehicles. Been buying cars from them for years. The staff are very professional and will meet all the needs you are looking for to get in the car you want. I give this place Ten thumbs up 👍🏾 x 10
Fast, friendly, and honest !! Thanks to Josh I was able to finance the perfect car in less than a hour !! I highly suggest you look to Chacon when shopping for a new vehicle !!
Thank you Josh and Johnny for helping us when others wouldn’t, great vehicles, low mileage.
Great service! Great staff! S/O to Johnny, hes awesome for making things happen.
Robert Ram Miranda was great he really helped me out and was very nice and to the point with me. He made the process very effortless and did the best he could to work with me Im very pleased. if you are looking to buy a car and need a bit of help and are looking for something at a reasonable price this is the place to be.
Best experience by far, Charles was great, he left no questions un answered . Johnny was also super helpful with all the paperwork process . I recommend going to Charles for any of your car needs
Just bought my first car here and loved the experience! Dennis made it very easy and he was very helpful, definitely will recommend to other people. Thank you!
My second time coming to chacon auto, I was able to upgrade my vehicle, with no hassle, no issue at all. love their service and professionalism the manager is awesome and so was Dennis
I am so excited to say that I left with the car I walked in wanting. Robert did everything he can to help me get into the car. Great sales person did not lie was totally honest. The sales manager Johnny R was also a great help well all in all the whole office staff made you feel welcome and all greeted everyone when you walk in. Thanks Chacon auto sales on Judson Rd. If you need a car very low miles and great payment this is the place to go
Was in need of a vehicle, stopped in to see Charles and Johnny, walked out with a vehicle and the process wasnt long! Made me very comfortable with my choice! Dont hesitate to come see them!!!
Mr Charles and mr Johny the best people I have had the pleasure of working with when it came too getting my new car I would recommend them too everyone I need a new car and that was the best place in town I didn’t not get the runaround like you do with dealerships go too the and ask for Mr Charles thank you for your helpLove my new car 💓💓💓💓 again thank you so much guys
Robert was really awesome and the process was way quicker than I thought. Between my husband and myself we have 2 repos and they still worked with us and were able to defer our down payment because we didn’t quite have enough today. Highly recommend !!!!
Chacon Autos helped me out tremendously! Josh had the best customer service and walked me through the process every step of the way. He and his team made this the best car buying experience I have ever had! They got a customer for life.
Absolutely great service, they were very helpful in getting me into the car I wanted!
I highly recommend Chacon Auto sales and JOSH RIOS is awesome, fast and on point. I spend about 45 minutes there, and walked out with a 2019 Honda.My credit was not too good so I was worried and they made it happen!!!!!
Charles is the man!!! It was a hassle Free process from beginning to end and everything that He said that He would do He did and more!! Thank you for Everything and Thank you for putting me in a 2015 vehicle with less than 30,000 miles when EVERYONE else said No Chacon said Yes!!! Thank you again!!! #ChaconFoLife #Winning #Rolling #ChaconLife
I was getting frustrated with the major dealerships having me show this, show that, waiting for this bank to approve this automobile and then say u are approved and then still On the wire. I pretty much gave up and was heading home and past up Chacon, first I was just looking and then Charles came out and asked if he can help, I was like Im just looking, he said if u have a down-payment, u will be leaving with a car u want, long story short, I drive off in a car a few hours later