We’ve had a hard time getting into a new car due to credit issues. covid 19 has been no joke causing people to get laid off from work and falling behind on bills, luckily max auto sales was able to work with us getting a new vehicle. asim was a fantastic salesman he went above and beyond to help out, even driving me to the bank to withdraw my down payment. someone needs to give that man a raise for being so patient and willing to help like for real. overall quick and easy buying process
False advertising. There financial department told me to put the application in that the 4000 down I had would be okay. The completely lied. This company is the worst I have ever seen at telling and try to help people they have no customer service what so ever they lied about the vehicle report told me one owner no accidents. I had my freind pull the vin showed it was in 2 accidents 3 owners I hope y’all really think before shipping with them. They are out for money and greed
This place sells water damaged, auction lemons. The positive reviews are the result of bribes. Fraudulent. They need their license taken away.
Javierrrrrr!!!! I wanted to say thank you for all your help. Originally I was going to leave a one star review due to the bad experience with another employee-car salesman there, but you redeemed the negative experience! The first individual was rude, acted entitled, didn’t explain much on the vehicle I was interested in, focused on his phone and personal matters vs. focusing on me and the sale of the vehicle! After that my ethnicity and occupation was thrown at me for different reasons. None of this was relevant to the sale. He tried to convince me to finance even though I said I did not want that! Cash is King! After all that b/s I still had the vehicle in my mind, and if it was meant to be it would. I called a few days later since the original guy didn’t even do a follow up call. I was blessed by Javier answering the phone! Javier helped me, answered all my questions, filled up the car with gas before I was 100%sure I was taking it, and went out of his way to drive with me across town to show my husband the car. I recommend if you want a great salesman with great customer service, go see my man Javier! He saved the reputation and review for Max Auto Sales. Thank you so much Javier for my cash purchase of a limited edition and color vehicle! It’s a boss vehicle just like me, and just like you my man! GO SEE JAVIER! Remember stay humble, be selfless, and remember your actions and attitude determine outcomes good or bad! You never know who you’re talking to or trying to sell to....customer service is key!Thanks Javier once again! You the reason Im driving upgraded!
It has been a year since I bought my 2014 jeep Cherokee from Max Auto Sales and when I went trade it in for a new car I found out that my jeep is valued at around 11,000.00 but my payoff is like 21,000.00 so Im paying twice the amount of what the jeep is worth. So they are wayyyy over charging what the value of a car really is in the Kelly blue book .
Max Auto Sales is a buy here pay here for those who want to establish credit. They DO report and it does help. They have great cars and are very professional. Reading some of these reviews, yes you will be upside down if you started off wrong. Always put a good amount on the down payment tohave a smaller payment due monthly. If you split our down and have whats called a deferred down payment and MISS that deferred payment you default and this will cause a repossession. Just advising on some of these reviews.Ive purchased 2 cars from Max Auto Sales just as easy as walking into a big dealer and got the same response. I highly recommend Max Auto Sales.
Great place if you are looking for a good quality car or truck. Staff is great an very helpful. I would highly recommend this place to whoever is looking to buy a car or truck.
“ Fantastic place, great customer service!”This dealership was the best ! Gonzalo went above and beyond to make sure we purchased the car we were most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt great with the whole process! I would recommend Max Auto Sales (Gonzalo in particular) to anyone who is looking for a vechicle...Sincerely,Adriana Castro
Very good place to buy a car. I want to thank everyone especially JAVIER who made everything easier for usThanks MAX AUTO SALES!!
I have bought a 2015 Challenger brand new Jeep off of them that had 200 miles explore Ive been buying from Max for years and they have stood by me they have the best vehicles, at the best prices
I love this car place. Other places have me a hard time to get me into a vehicle. At max I was in a newer model vehicle in less than 2 hours. Staff is amazing theyre friendly. Thanks max auto sales!Update: got a 2nd vehicle with them took less than 2 hours! Thanks guys!
Awesome 😎👍
Very good dealership. I bought a 2018 Dodge Charger SXT, I was surprised that they had very competitive pricing.
Best car buying experience ever! The staff was extremely friendly and helpful! Even with my bad credit they were able to help me get into a 2012 C300 with low payments!! I absolutely love my new car and will definitely be recommending this place to my friends and family! Thanks again guys!
Max auto sales truly believes in giving back and helping out the people in San Antonio. Not only do they take pride in proving the best customer service they also believe in the experience. They helped me out so much. I didn’t have the down payment and they worked with me for 2 months. Eddie is a man of god to have helped me the way he did. Even after they worked with me 3 months later the a/c went out. The warranty wouldn’t cover it but guess what max took care of me and fixed it. I will no longer go anywhere else for a vehicle myself and my family are truly thankful.
PLEASE!! DONT BUY FROM HERE!!!!! I BOUGHT A LINCOLN AVIATOR FROM THEM, A TIME AGO, AND THE ENTIRE ENGINE GAVE OUT AFTEE I GAVE THEM $5000 DOWN PAYMENT. LEMON CAR LAWS DIDNT APPLY TO THEM!! THEY DIDNT DO ANYTHING ABOUT IT. I WAS OUT CASH, A CAR, AND THEY WANTED ME TO PAYBTHE REMAINING AMOUNT! IM NOW GREAT ON MY CREDIT, I DRIVE A BMW, AND SO MUCH BETTER AFTER THAT EXPERIENCE WITH MAX AUTO SALES! DONT BUY HERE, IM TELLING YOU!!!
Went in just to look and came out with a Jeep Patriot. Best place ever! Really does help us first time buyers! I would definitely recommend this place to anyone.
Gabe was an amazing car dealer. I had a very pleasant experience. He was able to find me the car I needed in the necessary price range. The service was exceptional and fast. I definitely recommend this particular location and car dealer.
It was a great experience! They were very helpful with every & all questions we had. Thanks for making this such a smooth process for us.
The car I got was way cheaper than the other dealerships, I found out it was 2000 cheaper. My salesman was Adyan, he took real good care of me I would refer.
I wish there were Negative star ratings!This dealership is a rip off. I traded a vehicle in to them when purchasing a vehicle from them over a year and a half ago. Not only did they NOT place the vehicle out of my name and into their fleet. They also, when they sold it NOT transfer the title over to the New Owners. I Found this out when the vehicle was abandoned in Laredo and the Police Department there has it Towed., and then notified me.Prior to that I traded the car I purchased from Max Auto. The bank where I got the loan for my new vehicle paid off the full amount of the loan. Max Auto was made aware of this. I even placed a call to them reminding them NOT to draw on my account. And after all this they STILL drew from my account causing me to go into an over Draft. All Future Buyers BE AWARE of the headaches you will face.
Would recommend anyone who needs a car. My salesman was Adyan, he helped me figure out the right vehicle for me.
Very good dealership, I’ve been buying cars here for a little time. Ask for Adyan, he’s always helped me find a vehicle for me.
Need to ne more flexible. My friend is very responsible but not on paper.
Talk to Adyan, probably my best time buying a car.
Simply the best.Great customer service THANK YOU ALL
Go to Adyan he’ll take care of you
The salesman Adyan and his co-workers helped me pickout my new car.
My family and I purchased a 2011 Toyota Tacoma with low low miles. I am very happy with Max Auto Sales and their customer service is ecceptional. This is my second vehicle with them and I know they will be the dealership we buy cars for generations and generations!
Never thought buying a car would be so easy great customer service and thanks to gonzalo we got our dream truck ....
Great, friendly, knowledgeable staff. No hassle cast buying at its best.
Great place to buy a car!! Come by and meet our staff with an experience you will absolutly love. Come by and see Carlos.
How to play solid recommend to anyone the cars are semi decent but if you have the money hold on to it until you have enough.
I just bought a 2013 Kia Sorento from Max Auto after shopping around at 3 other dealerships in town. Nick and Diego earned my business by providing the best customer service and professionalism. I drove away in the perfect car and an amazing car sales experience!
The best place to buy a car they help u get in to the car of your dreams eiddie the finance manager does everything in his power to help you get into a car
The people were friendly. No pressure at all. The worked a deal with my budget and my family left happy. Thanks Alehandro
They have good vehicles but the staff was somewhat unorganized. They always promised to call you back but never did. Communication between financing and the sales person also seemed to be lacking.
If i could put 1 starI would does not care to rip you off knly had vehicle for 1 week and repossed it. Took my 3500 dollars.. They seem nice but it all changes after you sign those papers look out for guy and guy jr
Great guys! Good financing and excellent selection of cars!
I both 2 or so cars. Best place to go they will always say yes.no matter what.
EVERYTHING WAS EXCELLENT RECOMEND EVEN IF YOU HAVE BAD CREDIT THEY PUT US IN A CAR THAT WE WANTED A++++++++Dont be Discouraged Give Them a Chance
They have new vehiclesBut not sure why there pricier than the original dealer
Do u need to have credit to get approved
Daniel, and his co-worker Adyan helped me get my new car. I’m for sure coming back, I would refer anyone who wants to buy a car.
Love my car, love the sales people... awesome
You never get a call back from the office stuff and when they repo your car they even get stuff from your car... NEVER AGAIN
Not a good dealer at all........ read the reviews and dont make the mistake
Unprofessional they just want their commission
The guaranteed financing is not true. They say that everyone drives away with a vehicle but its just not true. Communication is an issue, as two different things are told about one subject. I dont mind helping small businesses by referring people, but Ill never send anyone here.
Nice people there.
If you need to buy a car you know were to stop. He have a lot of inventory to choose from
They work for me not the company
Best dealer ship in San Antonio
Do you finance?
Great truck
Great service
Awesome
Money talks
Okay
Exclente attention and service, its staff very friendly and attentive, our family is very satisfied with the service they provided to acquire our vehicle.Thank you for the facilities you gave usDefinitely widely recommended !!!