Came in for a cracked iPhone screen and they were able to come through in a timely manner! Screen was fixed within an hour, which gives you time to take care of an errands or go grab a bite to eat. Finished product was great and I would highly recommend anyone to this company! They did a fantastic job!
Highly recommend coming here! The owners so nice and makes sure everything is perfect! Every-time i come here im amazed at how fast the technicians do the repairs and additionally exceeds expectations every time. Truly a life savior!
Overall, best experience I could have asked for.Marcus and other employees were professional, respectful, and transferred data between my two phones in the same afternoon. (one phone had a completely shattered screen) Medicell staff puts their customers first! We will definitely go back to them in the future.
The service was great very professional. Fixed Botha sides of my phone within a hour. Even able to negotiate a good price. They really value there customers.
Andrew went above and beyond when I was referred to him for my sons Switch repair! He was upfront, honest, unbelievably efficient, and did my repair in about 30 minutes!!! He had the part already on hand and even guaranteed his work for the next year! He over delivered and I have not had such a positive experience like this EVER, especially in the industry. He definitely provides the very best customer service, turnaround times, professionalism, and value for his work! I sincerely could not believe my experience after having such a horrible experience elsewhere. I am so glad to have found this place for ANY electronics repairs!!! In fact, I will be returning tomorrow to get my laptop repaired!!!! I was so extremely impressed!!!!!
My experience with this business exceeded all expectations. They were so kind, helpful, professional, efficient and fairly priced. My phone was completely broken and un-usable and within 45 minutes was in brand new condition. You will not be disappointed with the service they provide and I guarantee you wont find better!
I had a laptop that was old AND the dog had chewed the charging cord, so I took it in! They were able to (in just 2 days) to order a new charger, battery, and update my hard drive!!!!! Its BETTER THAN a brand new computer and has all the updates already installed! Plus, they were able to access ALL my old files (they had to do incription and decoding to access it all but I got it allback!!!!!). They did such an amazing job!!! Not only did they provide a brand new computer without the cost of me having to go purchase a new one but also it runs better than a new computer AND they installed all the system software that needed to be updated as well as provided a file for all my saved documents to access!!!!!!!!! This company is so amazing!!!!!!!! I encourage everyone to go here for absolutely all their technology needs!!!!!!!!
These guys are amazing. I came in all last minute and they were so fast and honored a special that was expired for me. Thanks so much again. Great prices as well, I saved a lot of money coming here :-)
The owner was so incredibly skilled and helpful! I have limited knowledge about my cellphone (as most do) and he was able to tell me what was wrong with it in ways that I could ACTUALLY understand! He was also incredibly FAST! This guy knows what he’s doing and he’s great socially, what more can you ask?? I would ABSOLUTELY recommend this place to everyone with any sort of tech issue! Thank you so much!!!!
Very good Customer service, these guys fixed a lot of simple and little bit complex issues with my phone, Great people and very professional,Would definitely recommend this place to anyone.
This place was awesome, my screen was completely busted (and the glass on the back), and I knew I wanted to fix the screen but wasn’t sure if the back glass was worth it. They were super honest about the back glass not being necessary even though they would have made more money fixing it. They also gave a discount on my phone case! It was super apparent that they put the needs of the customer first.
BEST SERVICE POSSIBLE!Outstanding customer service and efficient work. My phone looks brand new! I won’t go anywhere else and HIGHLY recommend!
Im never the first to write negative reviewsDidnt really have issues with Andrew. Good guy. Was pretty much guaranteed they could back up my phone (phone had minor damage) said ok agreed on price. To no surprise they couldnt complete the job. No big deal. Returned to store to pick up (minor) broken phone. The guy that handed me the (minor) broken device dropped it and completely shattered the back of the phone, his reply was give me a minute so I can glue it back didnt even apologize for making it (much worse then before)
You can very easily get taken advantage of by places that fix phone screens, so it’s such a relief to find a business that has your needs at the top of its priorities! I haven’t encountered a business that works with you on a one on one basis like them in awhile! If you’re needing a phone fix of any kind it has to be Medicell.
Great customer service! They took care of my iPhone screen replacement in less than 20 minutes! Quick, friendly, and very professional service. Hopefully won’t be back, but in the sad event I needed to be I know it wouldn’t be a bad experience.
The best experience that I had in San Antonio for elecronic repairs, I have used them multiple times and they were always amazing, they are very professional, skilled, honest and their prices are very reasonable.
These guys are awesome. Quick turnaround times on I-Phone repairs. They assisted us in picking better phone cases. Parking is plentiful and marked for its customers. We will definitely use their services again when we need them.
Excellent customer service and great location. Marcus and Andrew are very knowledgeable. They were recommended by our bank to replace shattered screen. While they were great at offering to fix it, it had to be worked on 3 separate times and it has not been the same ever since.
I am so so happy whit everything they bought my PS4 and I fixed my Xboxone in return I am so happy the prices are amazing they are the cheapest in San Antonio Texas and Helotes Texas I am so happy I can’t even put in words how fast they were and I got my stuff a day sooner and I am still in shock how amazing and helpful each and everyone is there thank you guys so much if I have any issues I will come back her and not to game stop because they wanted $10 -$20 on my PS4 but I got paid much more because the only thing wrong with my PS4 was a hard drive and and I got in store money to fix my Xbox one
I needed some help adding music to my headset these guys were super cool and help me out I will stay with them from now on !!!
Thank you to the guys at Medicell Phone Repair for fixing my cracked Mini ipad screen. They were very professional and friendly. Hopefully I wont ever need them again, but if I do- Ill know exactly where to go. Highly recommended!!
Great customer service and knowledge. Would recommend and will return for future services.
Outstanding Services! I took my sons cell phone to get the screen replace, they repaired while I was waiting just a few minutes and it is working like brand new since then. They are very professional, knowledgeable and fast! Honest and their warranty is 100% guarantee. Military discount. I recommend this business to anyone in San Antonio who needs their cell phone repair. THE BEST OF THE BEST. Thanks
Was very quick and thorough! Overall great service!!
What a great small business! Andrew the owner actually cares about his customers. I have had work done here on a phone and a tablet. Both came back looking like new. He was very transparent on what he was going to do and how important each device played in my life. Cheaper than the chain competitors and way more attention to details!I have since had screen protectors put on my phone and the other 3 phones in our family. Any crack or nick and I bring them back and he replaces them for free. I paid $40 for a similar service at T-Mobile and every time I needed the screen protector replaced they were magically out of stock for one of the most popular phones on the planet. Not Medicell, they are always well stocked!In short I trust only the manufacture and Medicell with my tech devices!
Super Helpful team- got my screen repaired in a timely manner for a great cost. Would recommend!
First of all, the customer service was FANTASTIC. My wife’s phone was smashed and the LCD needed to be replaced as well as the Face ID not working— it was all fixed in 30 minutes and looks AMAZING. Absolutely come here if you need anything fixed with your phone! Great place🤍
The entire service was phenomenal. So kind and responsive with AMAZING quality!! I am not exaggerating when I say the repair looked better than when I got the phone. I’m genuinely so very pleased. Thank you so much 🥺❤️
Great service I loved everything about it. I had lots of questions and they were very pleasant and patient. Great price as well. I highly recommend. They have a warranty for anything they did as well. Which is great.
Costumer service was great! They also worked with me to pick the process that would best work for the phone and be less expensive. Very nice people and very good work done!
IPhone went for a ride on the top of my car roof and got ran over many times over a busy street. These guys not only fixed the phone but they saved my data too when I thought it was a lost cause. Very professional and will recommend Medicell to everyone I know. Great place.
The people at Medi-cell work really, really hard for your business. I have gone to them for a couple of repairs now, and each time they bent over backwards to help resolve my computer issues at a reasonable price. They stand behind their work and went above and beyond to earn my trust and my business. Ask for Andrew- he will take care of you! I highly recommend!
What a great team! Fixed my sons laptop very quickly. Said it would take a day or two and it was done in two hours so he could use for school. Thank you Andrew! A great business who cares about their customer and delivers quality service!
First of, i just want to say that the guys in this store were so sweet ! The service was absolutely AMAZING! I have been looking for someone to fix my phone for months now, & honestly I’m so happy that I found this store. My phone works so much better now. I cannot be anymore grateful for them :) ! I DEFINITELY RECOMMEND !!!!! ❤️❤️❤️
Took my iphone 11 in for screen repair. Didnt notice my back was also cracked until I took my case off to give it to them. They were able to fix the front and back of my phone for a lot less than what apple was gonna charge me. Definitely recommend these guys if youre looking for an honest place. 👍
Took 2 phones in. They were very fast and very reasonable pricing. I had a great customer service experience. Very highly recommended
I had a great experience with Andrew the owner of medicell . adding to his great skills in fixing phones and electronics, he is a pleasant person and very professional. He fixed my Iphone and my laptop, both of them are working even better than when they were brand new .
I cannot say enough about this place. We’ve used MediCell at least three times by this point, and Andrew has always gone out of his way to make sure we are taken care of. He stands by his work and fixes any issues related to his repairs that crop up later. Highly recommended, and we will continue to use his services!
Fixed my phone a lot quicker than the expected finishing time, really helped retain my schedule! the guys that run the place are very nice too
Marco and Andrew are absolutely the best! I came in late on Halloween and theses guys stayed after closing to fix my phone. I thank y’all enough. Keep making Miracles!!!!
Great service. Honest and helpful
Emailed the company and they responded very fast to take it in for a free quote. Took it in and they had it ready within an hour and the price was under 100 dollars to fix so great price. I couldnt pick it up same day and they were accommodating to let me get it the next day. Great service
10/10. Took my phone in to get camera screen repaired and job was well done in only 45 min. Super polite and helpful staff. Would definitely recommend.
The owner is unbelievably good at his job — he got my iPhone XS screen repaired quickly and at a very reasonable cost. I didn’t look at reviews before I got my phone fixed here, but I have to say it’s very impressive to see all the 5 stars. Definitely a testament to his great customer service. I would recommend him highly to anyone looking for an honest quote!
Excellent customer service! Andrew and Marco went above and beyond to take care of our cell phone needs. Not only did they get us up and running quickly, their pricing is very fair and they were so very kind. Our family will definitely be going back to them in the future. Highly recommend!
Great service. The owner is very kind and friendly. My phone was cracked and the screen did not work. Andrew fixed it and the screen is working again and it was done in such a quick timely manner. The price was the best price I found after calling around for DAYS. I will definitely be going back for any and all cell phone repairs needed.
Very helpful and very generous with their customers! I highly recommend them over a commercial or cell phone service store
Seriously this is the absolute NICEST group of people. Marcus and Marco were both friendly and polite while checking me in and answering all my questions. Andrew is so extremely skilled with technology, they fixed my broken screen and some software issues I was having with another laptop. I will never take my devices anywhere else!
Im so glad I stopped by this place after looking online for a cell phone repair shops because I did not want to buy a new cell phone. My iphone charging port was not consistently holding the charging cord or my earphones in the port and I would have to wiggle it to find the right point where it would stay. Their reputation precedes them with providing exceptional and friendly service, which is hard to find around town. I went in asking for a quote to replace the charging port, but they immediately suggested they could try to make some adjustments at a lesser cost and if it didnt work, then they could replace it and I would only pay the difference. Most companies would have just taken a customers money for the service requested, but not them. Additionally, they provided a one year warranty on their adjustments/ workmanship, which is amazing IMHO. Ill definitely go back to them if I have any other issues and recommend them to my family and friends.
Andrew provided excellent service with taking care of my phone’s cracked screen and even went above and beyond and improved the sound quality of the phone’s speaker.I highly recommend anyone who needs a phone repair to come here!
A good friend of mine told me about Medicell after hearing my horror stories from Apple. I thought it was too good to be true but Medicell is everything you could ask for and more! From amazing prices to speedy service! Their friendly staff had repaired my shattered screen as well as my cracked LED screen in less than 30 minutes and all for under $100! Don’t waste your time or your money at those big retailers!
Great serviceOn time workGreat prices!Awesome company!
The Employee Marco is outstanding, being great with customers and very friendly. He assisted me with getting to see the prices of repairing my old phone. Yet the price was to fix the phone was too high for what the phone was worth. So I ended up buying a phone from him for a great price. Again amazing service and quick time. Dont be afraid to have a conversation while being a customer here.
The quick and dirty- Easy to find. Reserved customer parking. Neat & tidy shop. Knowledgeable staff. Great owner.I found Medicell through a quick google search. I emailed them for a quote on replacing the home button on my iPhone 6. They responded within a few hours with a price. Which comparable to the $300 Apple quoted me for the same repair, Medicell had a deal that fit my budget as a student. The only downside to this 3rd party post-production repair is that the fingerprint function would no longer work. I knew this going in and they also reminded me before they did the repair. For a working button it was worth the price.A couple days after I received the quote, I called them up to make sure they had the part I needed and that they had time that day to replace it. They said it would take them about 15-20 minutes (I found this really convenient compared to a previous repair I had done a couple years ago at a different location, where they wanted me to drop my phone off and come back in a couple hours...). I showed up and after a diagnostic the owner suggested getting my screen replaced as well (there was a chunk of glass missing in the top right corner and a few cracks through the top portion of the screen). He made me an offer I couldnt resist!I appreciate the quick handy work and the honest and upfront personality of the owner (sorry I didnt get a name!). I would definitely recommend them for your cell phone repairs- especially when buying a new phone is not an option! I just needed a phone that worked properly and I am happy with their services!My only concern is that the home button doesnt seem to work when the screen has timed out for a period of time. Once the screen is illuminated the home button works fine for unlocking, returning to the main screen and switching between apps. There is also a warranty that comes with the repair (not insurance, as I was reminded) for I believe a year- no need to keep your receipt- when they check you in they will save your information.
They were very professional and very informative. Kept me updated on the status of my iPad repair. Great customer service!
We had a great experience here!! Very reasonable prices and great service!! Thanks for your help, we will be back
Great experience. Tecs showed great knowledge of the device and helped explain repair in detail. Would recommend.
Amazing service! Andrew was very helpful and worked on getting the best deal possible. Our phone battery was upgraded to a better quality battery for the same price! Will definitely come back again if faced with another phone issue.
THIS IS THE BEST COSTUMER SERVICE! Marcus and Marco are absolutely amazing! I really felt like they wanted to help me and wouldn’t let me walk out unsatisfied! They fixed my phone when it was completely destroyed! Not only did they do the most to fix my phone, but they also did everything they could to help make it affordable for me because they understood how life is when you’re a broke college student who’s entire life is on her phone.
Medicell worked carefully and quickly going above and beyond my expectations. Expert service on the electronics and behind the counter. Will recommend to everyone I know! Great job guys and thank you!
I just fixed my iPhone screen! I am soooo satisfied with service, I had to leave the reviews right away! Awesome customer service, excellent quality service with reasonable price!! I strongly recommend this place! I bet he can fix anything like brand new!!!Thank you! You are the best!👍
Excellent service! Very efficient and phone was repaired within the hour. I will definitely recommend them to my friends.
Awesome friendly service. Andrew came to where I was at to do the repair on my iPhone to replace my cracked screen. He was fast and knowledgeable of the products they use. Took him about 30 minutes to repair. Definitely will recommend and if I have future issues I’ll be going to Medicell Cell Phone Repair!!
There services were beyond my imaginations. Along with their quality of work they were very honest. My friend was an idiot and destroyed his phone. While repairing it they were able to fix his phone so it would be brand new. In all honesty these men were a pleasure to do business with. I would definitely recommend them to you all. 💯
The customer service is AMAZING, I would most recommend to anyone 1000 times. He worked with my older sister in repairing her phone, he called with updates and also gave her a student discount. Hes a genius he repaired her phone in less than 4 hours and there were multiple things wrong. Very understandable and very nice .
Medicell is AMAZING - they were able to fix my wife’s iPhone 8 Plus in about 15 minutes, it honestly looks like it’s brand new now! Super professional and honest.
By far the best cell phone repair interaction Ive ever had (including retail giants). Andrew is a master of his trade and an ace when it comes to customer service, even before when it comes to making an actual transaction. Thank you!
Loved my experience here! My phone screen was falling off the base and they took the liberty of explaining what had happened and what was wrong and then proceeded to fix it quick! My phone was fixed in under an hour and were super welcoming! 12/10 experience I would recommend this to anyone and everyone!!
Medi Cell saved my roommate’s phone! Her iPhone XR screen was completely smashed to bits and they worked so fast to help get it back to working! We got good news and a repaired phone the same day we brought it in!!! Marco and Marcus were such great helps and we had the best customer service experience here ever!!!! This place is the best phone repair store I’ve ever been to and I’d recommend to anyone!!!
Man I have gone hear twice and I can say this is the best cell phone repair Ive been to yet, he really helps out, its quick, and professional, and you can tell he knows what hes talking about. Highly recomend
I took my phone to get it repaired at Medicell and Andrew was very kind and gave me one heck of a deal! I was able to repair my phone and he gave me a great price to replace the cracked screen on my sons iPad compared to other shops I got a quote from. Andrew gives you a warranty on his work and he was able to repair them both while I waited. Im glad I found a good priced shop that uses good quality parts and is also trustworthy! Thank you Medicell for the great service, you have a customer for life!
Great place to take your phone! The technicians experience and knowledge was excellent! Paired with great customer service and great prices makes it my place to go from now on!
By far one of the most honest cell phone repair shops around. I was about to spend a couple hundred dollars and the owner found out I had apple care insurance which was on $29 deductible so he let me know and suggested I go that route. Too often most businesses wouldn’t have blinked an eye and just went ahead with the repair to make a buck. I will always be a customer of Medicell Cell Phone Repair.
10/10 came with my friend to get her phone fixed and it was super fast fix for her as well as such a great deal! Staff were super friendly and made us feel so welcoming! Definitely coming here whenever my phone gets broken!
Awesome costumer service! And very outgoing people! I got my screen replaced and took less than 20 minutes. Very welcoming and great people would definitely recommend people to come here if they have any problems with their phones.
Great service!! Went in and was assisted right away by Andrew and Marco.The price was reasonable and the 20 minute replacement time was awesome! Definitely recommend Medicell for your device issues.
Great service and prices!! Made us feel welcome and the staff were very friendly!The fixed my phone very fast and I would highly recommend them!!
Just had 2 phones a Samsung S 10 plus and a Apple iPhone XR both needing screen replacement. They took care of both phones making them once again brand new. Service and communication was great and they explained everything it involved in replacement of the screens. Spendy fix for the phones but they gave a piece of mind in the quality work that they did. Highly recommend
Thanks Marcus & Andrew! the quality of work is fantastic! definitely my go to!
The technicians at Medicell really took care of me today. Replacing my home button and screen. Also, helped me regain access to my phone. Job was done in a timely manner for a low cost. Definitely will see these guys again if I have problems.
Service was AMAZING. Owner was very committed on having my phone fixed to its upmost perfect condition. (literally stayed past closing hours to finish the job) He was very lenient with price.I do recommend this place highly if you have a damaged phone that’s needed to repair.
This place has wonderful customer service, pricing, and a good waranty plan.Only took a few hours for them to fix my phone screen given they already had what I needed in stock.
I have had two cell phones and an iPad mini repaired here. They are very efficient and help us get back to using our devices fast!
They did a great job at replacing the back glass of my phone. Looks as good as new. Would definitely recommend to anyone looking for good repairs and service
Andrew was very accommodating and new exactly what my iPhone 7 Plus needed. He saved me a lot of $$$ from having to buying a new phone. I highly recommend!!
I can not express how amazing the entire staff is here at Medicell. Came in for a faulty ps4 pro, not only did they call and update me and ask permission to do whatever they could to revive my system but when three weeks after I got it back and it began acting up through no fault of their of own they asked if they could fix it for free! You don’t find customer service like this! I’ll be back because I know I can rely on them! If you need a screen fixed or a game system help there is where you should stop.
Really amazing staff that walked me through everything and helped me understand exactly what was wrong with my iPhone and how they were going to fix it. Techs and managment are great! 10/10 recommend to anyone needing any kind of work done for your phone!
Honestly the best customer service I have ever had in any place. I had broken my phones screen and lcd a day right after its insurance had ran out and they took it in the morning and had it fixed and returned back to me in the same day! They worked with the price with me and genuinely seemed to care about me! Hope to god I dont break my phone again but if I do, I know exactly where to go for the best price. Price matched.
I found this place and emailed, was very responsive right away offered a very good deal..... helped my little sister, they were in and out in less than an hour... great customer service!!!
Quick and amazing service! Brought my phone in and had it back and repaired in less than an hour! Wouldnt suggest any other place to go to!!
My phone was awful until medicell fixed it!! Andrew was very helpful!! he went above and beyond to make sure I was getting the best quality phone screen compared to other competitors!! very awesome company and recommend to all! ❤️❤️ oh and he cleaned out my speaker! sounds so much better!
I took my girlfriend and her IPhone 7 plus to this store to fix her screen and home button. We were really won over by Andrews customer service and repair sills. I highly recommend for any phone repairs.
Service was outstanding. Andrew has the funniest personality I’ve ever met in a phone repair shop. Might just break my phone again just to come back to visit.
Awesome experience with having them replace my cracked screen on my iPhone. They explain process from beginning to end and very professional. Hard to find staff that make you feel comfortable while you wait and help explain the dos and donts of the screen repair business. They only use OEM parts and offer warranty at hard to beat prices. Recommend to anyone that needs to have their electronics repaired. Did I mentioned that wait was less than 20 minutes! Wow!
They were really nice and welcoming. Problems that were prior to a previous fix were addressed and fixed to its full potential. Thanks guys!!
I had cracked my Surface Pro and to repair it was NOT cheap. Medicell Cell Phone Repairs gave me an awesome qoute and did an awesome job. I found them through Facebook and Andrew and his employees did a great job of running me through the time frame of when I would have my baby back. I am currently writing this review on my repaired laptop that looks brand new! I would highly recommend these guys! They are not there to run you around but to get your device back to its prime.
Highly recommend, really friendly and informative. They explained what they were gonna fix on my husbands phone and really cheap. Thank you so kich!!
This place is very committed to getting what they do done! The workers are incredibly professional and polite! They where very committed to getting the job done! They even fixed more than what i came in for! I highly recommend coming here! i will for future problems with my phone!
Awesome price, great customer service and 100% pleased with my new screen. I will definitely recommend medicell to everyone I know. I walked out very happy. Thank you Andrew!!!
This company was very professional, efficient, and friendly. Highly recommend!