Great service! Fast response! I took my laptop in and got it back same day! The guys were great! They got my storage problem fixed quickly!
I have used this place twice to repair my gaming Desktop computer, and their repair service is both responsive, quick, wonderful. They are very kind and very informative. Their repair guy is also very knowledgeable. Last year I had a motherboard die on me (unknown to me of course), and he was able to diagnose and replace that for me. This year was a bit harder to figure out, but he was able to figure it out and fix the issue. I had a faulty processor. I appreciate their services.From drop off to pick up both times, my computer was fixed in just a few days. Thats really amazing considering parts were ordered and shipped. Thats not always doable, but they are very capable and very communicative if something comes up. They sent me photos of the process and explained things as things were happening.The owner is retired Airforce. Thats a bonus in my book. They also offer a military discount.Ive always dropped off my computer, but it looks like they have other convenient services as well. Highly recommend.
The guys here were super helpful. I had forgotten the password to my profile and so I called these guys up and they were able to get it fixed. They told me it would take a few days, but it was finished the same day! They also fixed a problem I had with my computer battery. All was solved and I didn’t lose any data!
+1 more very satisfied N2G customer. They are a top-notch outfit and give excellent service. I’ve used them twice in the last year on a walk-in basis, with Dell/Windows 10 laptop issues, and both times they were able to get me back in the game in short order and at a very reasonable price. Highly recommended.
I am ao glad I found this place for an issue with my newly built PC. Their turn around for diagnostic is probably one of the fastest out there. Bringing my PC at 9am in the morning and they came back with the result at 12pm. Definitely use their service if I am in need again! Highly recommended this place!
Nerds to go is wonderful! My computer has been having problems for some time now, and finally wouldnt start. Its used it to help run a charity and needed to be fixed immediately. Refusing to use a big box service, I turned to NtoG and they came immediately and diagnosed a bad hard drive right there. He took it back to the shop and I picked it up the same day! The techs are extremely knowledgeable, courteous and PROFESSIONAL! The price was reasonable and I will definitely use them again and refer them to friends and family!
I had two computers fixed. They were all very helpful to me and provided great customer service.
Walked in off the street for help with my aging Mac that was slow and decrepit. Tom, helped me out so much, and he was a lot of fun to talk to during the process. He was knowledgeable and personable.I walked out 2.5 hours later with a MUCH FASTER, WORKING COMPUTER! For the most part my Mac just needed some updating that I had neglected, and while it was a little bit of a cost, it was literally a fraction of the cost compared to if I had to go out and buy a new Mac.With how its running now, Tom said it should last another 2-4 years!!! I will take it! Thanks so much!
I recently utilized the Nerds to clean the rats out of my computer. They were very efficient and fairly priced. Recommending for your computer needs. Ron
Thomas and his team are amazing! Very good communication and very thorough with details about your PC! Highly recommend!!
These guys did an awesome job. Our power supply died so we decided to address some issues. It had been over heating too. They helped us with two new fans, a water cooling system, and a new 650 watt power supply. I think they gave us years more life after we thought the motherboard died. Very pleased! Getting into their location is a bit of a pain due to construction and its a bit of a drive for us so I highly recommend the pick up and delivery service.
Great experience. Had a problem with laptop and nerds to go bulverde quickly resolved. All service was as explained and work was completed in advance of timeframe provided. I would recommend their product and services
They are heros in our book. Came out the same day we called and diagnosed the issue. Bradley was very good about explaining everything and giving us the best advice on how to remedy and prevent future failures. We now have a proper server and they were able to save our data. We will continue to use their services and recommend them to anyone in need.
These guys were great and very affordable,, would recommend to anyone
Brad and Alex are great, they spent extra time with my wife regarding our desk top. They were courteous, patient and very professional. I will always use Nerds To Go for my personal and business computer needs. They are honest, priced very reasonable, service oriented and I would highly recommend them to anyone.
I brought my laptop in. they gave me a 24 hour turn around estimate including ordering parts. They met their deadline and offered great customer service. They kept me informed every step of the way. I would highly recommend this company.
These guys are the best! The fixed and analyzed my issue in about 6 hours. Other places were telling me it would take a week! Their prices were good too. Keep up the good work!
I took a slow laptop in to them late in the afternoon and got it back the next morning with a new SSD. No lost data. Outstanding service that was very reasonably priced.
I felt very confident that my computer problems would be fixed and they were. The repair person was polite and knowledgeable. When he was through, he asked if I had any questions or needed more information. He was very thorough. He called ahead when getting near my location, which I like. I highly recommend this company which I found by going to the Better Business Bureau site.
Had 4 days of no computer which was a real hassle. Checked out the :was just so helpful, apologized to me for holding so long. She had a wonderful personality especially at 9:10 am and on a Monday morning no less....Alex called, came early, and what a good teaching experience that was. Not only why my computer had the problem with some education on this, but also what my computer already had. He fixed everything for me, asked me what I did or didnt want, and I watched as he worked the screens. I mentioned to him I wanted to be able to print off my cell using the same printer as with my laptop. It didnt take him long at all and it was done, then he showed me how to use the app on my cell..Alex was so personable, patient with someone my age (79), which helps tremendously. So now if I have any problems with my laptop I will most definitely call NerdsToGo....Anne ..04/01/019...And this was no Joke...!!
Awesome place I will forever bring any computer issue to this place. Thomas was wonderful to work with and they explained everything very well and I didn’t feel like I got my eyes poked out like when I used to use Geek Squad.Love this place and they have a forever customer with me!
Kept me informed on every step of my computer repair process. Prices were discussed at the beginning. Very professional people.
They are awesome! Really helpful
Words dont begin to describe the customer service at this location. Best computer services Ive ever had. Extremely knowledgeable and professional. Most of all affordable. They were able to clean and repair my laptop in less than an hour. I walked out of there with my laptop. Incredibly highly impressed.
NerdsToGo helped me with my networking issue at home. Brett was helpful, friendly and patiently worked through the process of finding out which ethernet systems were working and which ones were not due to a recent lightning storm that had occurred. Thanks to NerdsToGo, my network system is back up and running in peak condition. Would definitely use again if I ever required any computer and/or networking needs.
Love NerdsToGo!!! While preparing to set up a new home office, I was unsure of what computer to get for my business. Thomas made excellent recommmendations for my new laptop, monitor and wireless components. I couldn’t be happier with my new setup! In addition to advising on my new devices, Thomas was able to take my old laptop and make it run faster than ever before.The customer service and quick response time is top notch! I will definitely be using Thomas and his friendly staff for all my technology needs in the future!
Great experience. Way better than Geek Squad!
Highly Recommend NerdsToGo San Antonio! Wouldnt trust anyone else with my IT needs. They fix things in such a timely fashion and provide the best customer service! Appreciate how they clearly explain what they are doing and their services. SOOOO happy the Nerds are in town for any IT problems!
I just received computer help to all my questions from a very knowledgeable, friendly Nerd, Alex Trevino. I am so relieved of my frustration and ineptness of things that were happening on the computer. Alex answered all my questions, but more so, took it slow and allowed me to write everything down step by step. Im a very visual learner and need to follow directions repeatedly before Im able to do it. Alex took the time to show me everything I asked. He also fixed various problems I was having with pop-ups and ads, printer problems and downloading problems. I called today for an appointment, and Alex came over today! No waiting!! I am very pleased with the service I got from NerdsToGo and will ask for Alex again when I am in need of computer help. Thank you!!!
I came in with my laptop without an appointment and the tech started working on my problem immediately. I was in and out within 20 minutes with the issue resolved. Excellent service!
We called Nerds To Go with a networking problem in our small business. They scheduled and appointment for the next morning. The tech called about 2 hours ahead of schedule (a very good thing) and came right over. Brad was friendly, knowledgeable and efficient. The problem was diagnosed and promptly taken care of. It was apparently caused by one of the wonderful Microsoft updates. He explained the problem in English and showed me how to resolve the problem if it occurred again.They will be our go to techs from now on.
I just utilized Nerds “Alex” go fix the blue screen of death that EVERY windows based PC I’ve owned has fished out from time to time.This particular time was during my personal companies end of year and I really didn’t need Microsoft crashing my PC.I dropped it off and had it back in the office the same day..Couldn’t have done it without “The Nerds”. Thank you Nerds and the Nerd General Alex for fixing my PC!!!
This computer tech company is very professional and knowledgeable. I have a Masters Degree in computer systems, but did not tell the tech. I took my computer apart to fix it., BUT DID NOT HAVE THE TIME TO REPAIRS IT. I took it to NERDTOGO FOR REPAIR. The tech diagnosed the problem with my computer with 100% accuracy and repaired it. I had my computer back is less than 24 hours. If you want expert and rapid computer service, do yourself a big favor, and take your computer repair needs to NERDSTOGO!— Dr. Samuel Hendereon
Great service and friendly. Captured all my data off my computer and the restored the operating system. I highly recommend them for you computer needs.
Great service and convienent! They know their stuff and will recommend Nerds To Go to everyone!
They are very knowledgeable and helped me out with my computer issues. I highly recommend them.
Great place to get your laptops done - great customer service- request of my laptops was completed within 24 hours. The Techs are Very knowledgeable and completed all the request I needed and then some - I will take all my laptops there.
Highly recommend them for ANY IT related service.They are fast, friendly, and reliable as advertised!They even gave me a nice discount for a bulk package service!
Excellent experience with these on site (come to your house) experts.
Representative was prompt and educational about my service. I would recommend Nerds to Go to anyone interested in receiving someone to come to your home and install services. Thanks!
Professional, honest, FAST. Fixed the computer in 15 minutes, while I stood by and waited, AND were so nice to gave me a first-time discount. HIGHLY recommended!
This is who I trust with all my computer problems. If I cant fix it myself I either call or bring my computer here. Top notch technicians... Theyve worked on a strange laptop error and tracked it down to a weird memory issue and they diagnosed my sons power supply issue....If you are looking for computer service you can trust...look no further than nerds to go SA
Our tech person, Brad was very efficient, diagnosed several issues very quickly and got started immediately. He explained what he was going to be doing as well as several key recommendations.
Had a small laptop that someone somehow messed up the Windows installation beyond recognition. Nerds to Go was able to get through the scrambled Windows security and install the current level of Windows. Now I dont have to buy a new laptop.
Got my HDD swapped to SSD. Dropped my laptop off in the morning and picked it up a couple hours later. Customer service was awesome. Very happy with my experience with this location.
My hard drive crashed and Nerds got me back up within two hours after trying to revive the old hard drive and install a new one. They did a great job and saved my work day.
Amazing fast service
Trevino did a great job, ask for him!
I called these guys needing help with my TV and computer. They were very professional and they also saved me thousands of dollars.
Super excellent service and knowledge.
Nice people.
Good food.
Great and very helpful!!
Great service!!!!