Got outstanding customer service from Cassandra at the printing center. We had a hard time getting what we wanted ordered at different Office Max location and drove here to try again. She was able to get our order in quickly and with no issues. Very nice lady and very helpful! Thank you so much!
Great print service, in and out in no time.
I will never spend another penny here. We decided to get our invitations printed here and the whole experience was an over priced disappointment. The guy running the counter acted like it was his last day and didn’t have a care in the world. We chose to try and save money and have OfficeMax print a digital design. There was suppose to be a coupon for 40% off which would’ve made the savings well worth it. Instead when we went to pick up our invitations, he refused to honor the stores coupon, and we ended up paying MORE for cheap prints, than what we would’ve paid for professionally done invitations. $126 for 75 5X7 prints is what we paid. Just ridiculous.
Was able to get fast service. A lot of laptops were out of stock but that wasnt their fault. The manager tried to locate one and was able to help.
I would not recommend this location! Trashy. Rude staff. Telling me to put a mask on my Toddler saying it’s a new rule now. Uh last time I checked the governor said no for toddlers not to be wearing them it’s not a law for toddlers. What toddler you know wears a mask and keeps it on?? I’m never coming to this location or recommending it.
Best print shop ever!! Cynthia and her staff have handled all my print needs for several years. She has helped convert PDFs to JPEGs, laminated, printed artwork, everything. They are my go to place
I will never use cribside here again. This is the second time I waited five to ten minutes parked at curbside without anyone noticing me even tried to call at 11:11 this morning no answer walked in not one person insight I finally parked my car walked in a second time at 11:17 am and six people are up front. Why have cirbside option if you are not going to use it for customers who spacificly have it?Poor management and communication at this Office Max. Very disappointed
Horrible service. Left wedding invites to be cut and was told to return at 7. They aren’t done. No problem I can wait. Then the girl comes and says that the margins are a little off but states for us that they’re fine anyway. Excuse me, that’s not for you to decide? At this point I decide to just take them home to see if they work. Low and behind in the middle of the stack half of the invitations are COMPLETELY OFF CENTER. It looks like a child cut them. The invite is almost off the paper. The worst part is that the girl hid the worst of the bunch so that I wouldn’t see them!!Manager said she would give us a discount. You destroyed my paper, I should charge you to get a whole new batch cut and reprinted.
I went to Office Max to do some printing and I feel so thankful for Mr. William Prichard! He made my work easy, fast and pleasant. I definitely recommend their service and store.
That staff came right away to assist me in finding what I wanted. There was sufficient stock in the store for the quantity I wanted and purchased. Thank You! They get a high five!!
With as little as I print, I found them to the cheapest, and quickest local spot for printing. Guess its also a good thing that they almost know me by name.
How sad that the folks that actually get awesome service at this store dont take the time to write a note. I for one have had exceptional service. Both Dale Wood and Julia have not only been helpful but extremely professional. Sorry - cant remember Julias last name. A little patience goes a long way. Unfortunately we live in a time when we want everything in a nano-second.R. Jones
The manager was incredibly knowledgeable and kind. Plus she was training the staff to be like her which is a rarity. Great store!
This was my go to store for scanning, copying, products and fixing my computer. I dont know what happen but its a sorry store. The store was empty and I waited 20 minutes to have a document scan because the employee was too busy taking her personal call. Again, I waited in an empty store while an employee that could have helped me, just stand there talking to another coworker about her personal business. I expect good customer service and this place has very poor service. Store needs to rethink their management.
I went in Last Monday morning and the young lady Dallas was a HUGE help with helping me print my resume. Definitely Management material!!!!!
Just stopped in to pick up a case of paper in a couple of thumb drive. The sales clerk she was absolutely awesome. I wish I had gotten her name because she deserves the recognition.
There are definitely better Officemax stores in town. Go across the highway to Staples.
HORRIBLE customer service skills. Dont use the print service. They are completely incompetent.
Customer service was excellent. Not many people in there so you can get what you need done quickly.
Very friendly workers and fair prices. Really good rewards program, better than most
Manager Keith and Akira were both very helpful and patient with me and my mother in law ! Helped us locate items throughout the store ! Thanks again to you both .
Okay BEST customer service EVER. Iman was a rockstar. They were out of the ink that I wanted and so she called another store and had it put on hold for me. LOVE IT.
I ordered 2 types of business cards and a banner for same day pick up. I placed my order at 1 am and the return time given was 6PM. I needed my items by 2 so when they opened I called. Akira was my associate and was AWESOME! She let me know that she was about to call me to let me know that their location didn’t have the size banner paper but she had already contacted another store to get it done and they were already working it. She let me know that she would contact me as soon as they went to pick it up and she had already informed them even before my call to please have it by 2. Akira called me around 1 to let me know my banner and other products were complete and that the banner would arrive shortly before 2 and she would put the grommets and I’d be good to go. On my way traffic made it difficult to get there and I was running behind but would be there by 2. I called to ask Akira if I could just come to the counter and pick my things up as I really didn’t have time to wait in a line. Akira’s next words BLEW MY MIND!!! “Ma’am no need for that just call when you are close and I’ll bring them out to you”!!! AKIRA IS A ROCK STAR!!! Those additional minutes saved ensured I made my event on time!!!!! The first annual San Antonio Plus Fashion Fest went off flawlessly because of your AMAZING ASSOCIATE!! THANK YOU THANK YOU THANK YOU AKIRA!! You truly embody quality customer service!!!!Theresa SatterwhiteSan Antonio, TexasOwnerLuxe Loft Model AgencyLL Designs a Division of Layla’s LoftLayla’s Loft BoutiqueLL Beauty
Great deal on an HP laptop which included a free year subscription to Office and a free year McAfee antivirus protection.
Good selection and it is easy to get in and out quickly
Store is always quiet but well stocked. Staff is polite and helpful
Customer service in printing department has been the worst experience the two times Ive been. Woman, with long braided hair, is very unpleasant. She has no customer service in her demeanor or words. She also talks badly to her people on her team and in front of customers. Its very uncomfortable. I went here because its the nearest to my home but after today I will be taking the extra drive for a better experience.
Great service. Everything was great.
I have been their a couple times that they didnt have what I needed nor did anybody come up and offer to help me find anything. I have had good shopping experiences here in the past, but here lately I have not been satisfied.
It is your typical modern everything you need for home or office place
This is the worse store Ive ever been in. I went in and stood at the register for 10 minutes and no one came to the register. I needed the item very bad but I was out of time and couldnt wait any longerIf there are any thiefs out there I want you to know that you can walk in, grab an item, and walk right out without anyone noticing in the evening.
Printing staff/area was terribly unprofessional. We will not be going back.
Very slow associates. I ran in to print two pieces of paper from email, young lady was dry and impersonable. Dont go if youre in a rush for anything. Ughhhh
Good service. Lots of stuff for work.
The service was very good.
Great place...Patience is a virtue people....
I never come in this store but Samantha Trejo went above and beyond to help me with an order. I will be back with future projects because of her.
Horrible service. No one around to help find things. Dylan rang me up with no enthusiasm at all. I walked to the last register and he didnt have the decency to let me know i went to far. Dont know how they have customers with service like this
Listings online show the store opens at 8am. Its actually open at 9am. Thanks for wasting my time.
This location has everything one might need, but traffic is a nightmare! Getting there is a problem.
Found what I needed quickly.
Pleasant Helpful Staff!
Quick and very friendly!
Last weeks special tags were still up! Only 2 cashiers to help, one had to run and check price on items where last weeks tags were.
Nice staff, good deals!
Great Service
They are courteous and helpful
Good attitude
Bad service