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Bella Optical
9577 Huebner Rd #3, San Antonio, TX 78240, United States
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Bella Optical
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Be
Review №1

My first time visit was amazing! Great Great service very friendly and professional staff . I felt so comfortable the staff is great and informative. Great name brand selections of frames. The eye doctor was great. I highly recommend this place!!

Ja
Review №2

Dr. Cummings was very kind and knowledgeable and walked me through all of my questions and concerns. The staff were amazing and spent the time to help me learn how to put on and remove contact lenses. I felt very comfortable during my visit and was satisfied with my new prescription.

Ef
Review №3

I wanna know why my phone calls go unanswered. In reviewing my call log, I placed 10 calls on Friday, and 2 calls this morning (×××.×××.4999). None have been answered and the calls are terminated w/o the ability to leave a message. I need youll to look in my file and call the phone on record. This is beyond frustrating.

Sh
Review №4

Staff is super friendly with my boys! Facility is always clean. There is never a wait, we are seeing at our appointment time. Great selection of glasses and reasonably priced.

St
Review №5

Love Bella Optical! They have the BEST staff that is always kind and helpful. Ive been going there for years and will continue to be a loyal patient. Thank you Bella Optical! 💗

Ch
Review №6

Probably the best I’ve ever been to. Everyone was very professional and kind, and gave clear simple instructions helpful for folks with anxiety. No pressure to purchase anything, they asked if I had questions etc. They were efficient, but didn’t make me feel rushed. They were WAY better than other nearby places I’ve been to.

Ro
Review №7

Belle optical is one of the best eye places around. I got referred a long while ago and have been going ever since. Ill continue to return because of the staff. Amazing all around!!!

Al
Review №8

Great experience as always… fast, friendly and efficient!

Ba
Review №9

Everything was very covid safe. Everyone was very professional. I got my new prescription and ordered new glasses. Their prices were very competitive.

Mi
Review №10

I’ve been going to Bella Optical for over 20 years and the service has always been consistent. I absolutely love Dr. Amir and his staff! They are kind, courteous and professional.

La
Review №11

They got me in a busy schedule for which Im grateful, were very professional and knowledgeable.

Vi
Review №12

Good place for a eye care. A+

Da
Review №13

I was referred by a friend who has been a long time customer and absolutely loved the people and service; now I understand why. The staff was very friendly and knowledgeable. Dr. Cummings very thoroughly and patiently examined and explained everything. I am very thankful for the safety protocol during the COVID-19 pandemic (by appointment only, pre-screening, taking temperature, mandatory mask wearing and actively sanitizing throughout the appointment). I also appreciated the laminated prescription card. I am an extremely satisfied customer.

De
Review №14

The staff is friendly and very helpful. They are very knowledgeable and take time to explain insurance coverage. They are patient with my son who gets a little anxious during his eye exam. The Optometrist explains everything he does and takes his time to answer your questions. I have been going her 5+ years now and highly recommend them.

So
Review №15

We are very happy with the quality service. Staff is very friendly .

Ju
Review №16

I been with 50 years since he was at Sears department store God bless

wh
Review №17

Will never come back horrible service was told my exam was covered and now I’m being told only a portion was covered after the fact and I have a balance this was something I went over in great detail the day I got my exam. Insurance is not a guessing game it’s not even hard to deal with so if you don’t know the payments for you patients don’t make them up then change them later. I wasn’t even going to initially complain about the limited selection of over priced glasses either I was going to ignore that and give a good review based on seeing me quickly when I needed to be seen. But no part of coming here was worth it.

Ka
Review №18

Love this office for my eye care needs. Very professional and friendly. Best place!

Je
Review №19

I’ve been going here for years. Everyone in the office is extremely kind and professional. I have an eye condition that requires special fittings and lenses, and Bella Optical has always been able to provide me with the proper treatment and products. I’ve never had anything to complain about.

Ju
Review №20

I hadn’t been to the optometrist in almost 10 years due to a very bad experience. I was so relieved when I visited Bella! They were fast, efficient, friendly, and made sure to explain everything in perfect detail! I even purchased my glasses here as well and the person that helped me was knowledgeable and extremely helpful. I don’t feel like I have to put off my next eye exam for 10 years!

Ro
Review №21

I went to get my prescription since I lost my glasses took my previous prescription with me since I had to change doctors due to my insurance change. I bought glasses from here also. Took 2 weeks to receive my glasses. When putting them on now I cant see near and couldnt even wear them 24hrs. I called to let them know. They scheduled me another appointment taking my old prescription again Dr changed my prescription and now saying I have to pay full price for lenses when this shouldve been what was ordered the 1st time. Now Im stuck with glasses I cant wear.

Ma
Review №22

Dr. Amir has taken wonderful care of my eyes for decades, and I wouldn’t trust my vision to anyone else. The staff at Bella optical are very responsive.

ro
Review №23

Great experience here from staff to doctor to notifications.

MA
Review №24

It was so nice experience and helped a lot.

Da
Review №25

I have seen this practice since I was 8 years old and first needed glasses/contacts. In over 2 decades I have had consistent positive patient customer service and both doctors are eager to teach you about the health of your eyes and genuinely love what they do. Thank you for my vision. 🤓

Ja
Review №26

I’ve been going to Bella Optical for approx. 10 years and I always receive great service. This year I thought was going to be difficult but I was very impressed with the controls they put in place to keep me isolated from other patients. Many thanks to Dr. Cummings and the staff at Bella Optical. Well done!

Di
Review №27

Was very impressed by all the staff. I was treated with great care and respect. Will definitely be going back again in the future.

Na
Review №28

I had my eye exam done many times in the past, but never experienced the testing as so perfect. Dr. Eric Cummings is a true professional, committed to his career and do the justice. Eye examination was quick and he explained everything in detail. I like the way they give prescription as a wallet card. I recommend this center for eye examination

Am
Review №29

Almost a decade I’ve been going to Bella Optical. Love my visits, glasses and Dr’s. Thank you Bella Optical!!!!

Be
Review №30

Helpful staff, affordable prices, and I felt that I was truly cared for. Knowledgeable staff, they took time to explain the process and answer my questions. Also, got a little pocket card with my prescription that I thought was a nice touch. They were also helpful when I had to call and look up my contacts prescription later. Highly recommend!

Sh
Review №31

The staff is very friendly and professional. They have a great selection of glasses and contacts and with insurance everything is reasonably priced. I love that theyre open on Saturdays. Since Im busy during the week it makes it easier for me to go in. Ive referred a few people to this place and they have had great experiences with them as well. Great job

Ju
Review №32

Great staff and doctors. Never wait long. Family been going for years.

Fa
Review №33

My appointment was after work. When I walked in I was greeted with a smile! This is a very clean and professional place and it was like that through my whole visit. The glasses selection are so stylish and in season! My optometrist is very knowledgeable and I am happy to have my eyes in his care!

Sh
Review №34

The absolute best patient care is provided at Bella Optical. Practice physicians are outstanding as well as quality service provided by their staff. Excellent frame selections and quality eyewear available at Bella Optical.

Li
Review №35

I brought my two kids in for eye exams and the staff was amazing to include the doctor. We were in and out with new glasses purchased very quickly. I enjoyed them so much I will be scheduling an appointment for myself!

Jo
Review №36

I had a great and pleasant experience there. I saw Dr. Cummings when i went. The Dr himself was pleasant. The staff at Bella Optical were very helpful and pleasant. The wait wasnt too long either once I was there. Will definitely recommend friends and family there.

Y
Review №37

I ordered glasses that I was told would be delivered by Friday, 1/31/20. On 1/29/20 I received a call that the lab had broken the frames upon insertion of glasses. I was then told that the frames would be overnighted to the lab and I would get my glasses by 2/7/20. I felt that Bella Optical took the its not our fault or problem attitude very while showing little, if any, compassion towards my need for my new glasses. I called again a week later on 2/5/20, and was told they would look into my order and call me back later that day. I never received a call. I called back on 2/6/20, only to be told that the lab never received the frames and that Bella would have to call to see what happen. In addition was told would not receive my glasses by 2/7/20. I understand I am not Bellas only patient, but I would assume since I was noticably upset by the delay because I was in need of my new glasses Bella Optical would at least make sure the frame was shipped and received, apparently not the case. And when I asked why the promise to call me back in 2/5/20 was not followed through, the the answer was their is no excuse. With all due respect, I am disappointed by the service I have been given. This was different from my first experience with Bella Optical and unfortunately this will most likely be the time I choose Bella Optical and will never recommend them to my friends and peers. Very, very disappointed.

Ve
Review №38

Ive been going to my eye doctor for over 20 years; unfortunately they were closed when I finally made time to get my eyes checked. I took a chance and went to try Bella Optical, it was the last minute, but they did have a cancellation, so I was able to get an eye exam. The team was friendly from the check-in all the way to eyeglass fitting. I always had the same prescription but was struggling with the computer for the past three years, this team helped resolve the problem. Impressed and very happy with this team.

Ca
Review №39

Always look forward to visiting Bella Optical. Its much more than an appointment. Its always a great experience. Dr Amir provides a thorough exam and lots of good information. Dr A and his staff are always concerned very helpful. Never have I felt Ive paid too much for anything. A wonderful, unique experience. It would be great if all medical offices adopted this approach to eye care/health care.

Tr
Review №40

My family and I started going to Bella a year ago. We all had our annual eye check-ups again this year with them and it was a great experience for each of us. Everyone is friendly and knowledgeable. Appointments are thorough and fast.

No
Review №41

The staff is AWESOME and they provide expedient service!

Ad
Review №42

Great service. Called the same day and they managed to see me.

Ap
Review №43

My husband and I have been going here for over 5 years now. The staff is always friendly and very professional. They always explain everything thoroughly. We both highly recommend them.

ta
Review №44

Called to see if I could walk in and they said sure they saw me right away and the staff was helpful and friendly which was great. Loved the atmosphere it had great vibes. Already told my friends & family about this place. Dr.cummings was very nice and did such a good job. Was in and out of there. Best thing is that they give you a small card with your prescription on it! So convenient. Thank you guys for great service and making me feel comfortable.

Vi
Review №45

I broke my glasses and was over due for an exam. They were able to get me in same day! Staff was super friendly and professional. They respected my budget and showed me how much different frames and lenses would cost me. Also super close to home. If you want to try something new or you’re in need of an exam and a new eye doctor like I was- give them a try!

Ga
Review №46

I am more than pleased with my eye exam today. I didnt have to wait more than 5 minutes to begin the testing and examination. The staff were experienced and so friendly. Dr. Limpiado performed the most through examination I have ever had. Very professional, knowledgeable and so nice. If you are looking for a fantastic place for eye care Bella Optical is the place. So thankful I have found this office.

yo
Review №47

My family and I love Bella Optical. I constantly refer family and my friends here because of the professionalism, friendly people and fantastic service. If your looking for an eye doctor Bella Optical is the perfect place.

To
Review №48

First ever eye appointment. They were very courteous and professional. Explained everything to me and even helped me find a pair of glasses before leaving. 100% would recommend.

Am
Review №49

Friendly and knowledgeable staff. I arrived for my appointment a few minutes early and was promptly seen. They helped me figure out the most affordable options for glasses I had with my insurance. I highly recommend Bella Optical!

He
Review №50

I had an amazing experience at Bella Optical from the start. I called on a Monday morning to get information, and they were able to answer all of my questions and schedule me for that same day! The staff and doctor were very attentive, and I would highly recommend!

AM
Review №51

The service is okay but the frames are way overpriced. Ive been duped for many years and their strategy is, their display do not have prices. The frame that was priced 185.00 at Lens crafters was sold by Bella for 249.00. Go to Lens crafters for better deals and more styles to choose from.

Re
Review №52

Very kind, helpful staff and great service. I have been a couple times and they are extremely patient. I just went for my first contact fitting and they waited until I felt I would be comfortable doing it on my own. Thanks you guys!

Ra
Review №53

I had not been to Bellas in 2years; I found the doctor to be very professional, he answered all my questions and explained them in terms I could understand. The staff was excellent. I strongly recommend Bellas to everyone.

Si
Review №54

The staff has always been helpful and polite. Dr. Cummings is a great doctor. I am happy I finally found a doctor I like. I recommend him to everyone.

El
Review №55

They were so professional and efficient. I was in and out in a jiffy. Dr. Commings and the staff was top notch! I’m excited to move my entire family to your practice.

Jo
Review №56

If I could give more stars I would! They have an amazing staff, trained very well and generally make you feel satisfied with their service and products. My whole family gets seen here ages from 7-30 and we will never go anywhere else. Thank You Bella for the amazing service.

N
Review №57

The girl with spanish accent (sorry forgot the name) was super nice and quick. Dr Cummings was awesome and listened carefully and helped a lot. Thanks guys!

Qu
Review №58

True essence of a family practice. Caring compassionate and comfortable. A piece of hometown feeling in the big city!

Co
Review №59

Doctor is very knowledgeable and thorough with your eye care. He and is staff are very welcoming and friendly. We have been coming here for a number of years and will continue to come back.

Ab
Review №60

Please choose another store.These people are very unhelpful.I was in a different city and lost my contact lenses. I called them to get my power testing results so that I could go to a local optometrist to get new contacts. They refused to share my power testing results with me, citing privacy reasons and HIPAA. I am a physician myself and know a little more about privacy and HIPAA than they do.I had to cut my trip short and fly back home because these people refused to share my own power testing results with me.Please learn from my experience.

Te
Review №61

I Highly recommend this office. The staff is very nice and professional.

SU
Review №62

Staff was very friendly and thorough. Great frames and Selection to choose from. I would recommend this place to family and friends. Dr. Cummings was great.

Mo
Review №63

Dr. Cummings was very amicable and thorough. Staff was kind and very welcoming. I give my highest regard for their service.

Al
Review №64

I absolutely love the staff and Dr. Cummings. They are professional, fast and friendly. They explained all of my insurance benefits and out of pocket pay in detail so I understood which is extremely important!! They are highly reccommended in my book!!

An
Review №65

Friendly, quick and easy

CN
Review №66

This clinic is excellent!!This was my first time setting up an appointment to see Dr Erick and he was very professional; carefully checked my eyes thoroughly and answered all my questions.Every time I called the clinic the receptionist always answered and never put me on hold, also they have no automated machines answering during business hours, when I showed up I was helped immediately, no waiting in line for hours like other places. I do not have health insurance so they gave me a discount and the appointment fee was very affordable. I was given a couple of prescriptions for my eye lid infection which irritated my eye as well so after taking the medication for a few days everything went very well and my eyes are healthy again thanks to Dr Rick.I highly recommend this clinic, theyre affordable, friendly, professional, and like I mentioned before you dont have to wait forever in the waiting area and they pick up the phone when you call.Dr Erick and Bella optical: Thank You!!

lu
Review №67

I am so pleased with my visit at Bella Optical. All of the staff were very pleasant and professional.

Ma
Review №68

Great place they saved me from having to get new frames. Since I bought my glasses there last year my frames were under warranty so all they had to do was swap out the lenses.

Sa
Review №69

I love love this office. Everyone is awesome and friendly. I would definitely recommend seeing them for your eye exam, glasses and contacts...

Li
Review №70

From the front desk to the examine, everyone was extremely friendly and I had fun at my appointment. Big plus, they have a wide range of glasses to choose from!

Ga
Review №71

The staff is wonderful. They are friendly and polite. Dr Cummings is the best.

Ir
Review №72

Dr. Amir was great! Very friendly and answered any questions I had!

Ch
Review №73

I absolutely loved my experience at Bella Optical, they picked me a wonderful, beautiful pair and all the women and the doctor were very nice and informative. Ill be back very soon to pick up my new pair thank you ladies!

Ja
Review №74

Came in for a 1:30 appointment, was out by 2:00. Staff is super friendly and very helpful. Everything was excellent.

Vi
Review №75

Everyone here is super nice and helpful. Dr. Amir is great at what he does and makes you feel comfortable during the exam.

St
Review №76

Office staff is the greatest in the world make you feel very welcome, and all of them are nice !

Co
Review №77

This is my second time i have been to this place and i would not go to any other place, staff is very friendly and professional and i have so much confidence in my doctor which is Dr Cummings he is the best, thank you...

Th
Review №78

No other place comes close to being as good, in my opinion. Love it here .

Ja
Review №79

I really like Bella Optical. I have been to different eye clinics and Bella has been my favorite. Everyone is so professional and Dr. Cummings is very knowleadgeable and addresses all your concerns.

om
Review №80

Was refered here by a friend. Picked the glasses I wanted yet they didnt have it in stock and they billed my insurance so they said I couldnt get a refund. Finally picked out glasses over a month later. Did get a discount though for the inconvenience and they do have good friendly customer service. Just wish I had a better experience to get my glasses in a timley manner.

Gl
Review №81

Staff was great. I came in toward closing time. I was in and out with no stress.

Ni
Review №82

Wonderful! I went in for a regular exam, but I got a lot more out of it. Dr. Amir was extremely thorough. He took the time to really explain everything to me, ask me questions, and adress my concerns. Seriously, Its the first time after years of going to the optometrist that anyone actually evaluated my dry eye problem. Highly recommend.

ka
Review №83

Have had nothing but positive experiences at Bella Optical. Everyone seems to really care about your wellness and they’re all kind.

Da
Review №84

The doctor was very thorough. And everyone was very friendly.

Ra
Review №85

Excellent service..Very kind, helpful staff and great service...

Va
Review №86

Quick, kind and clean. What more could I ask of an optometrist’s office!

Jo
Review №87

Great staff, great service, great experience. Always responsive to needs of patients.

Am
Review №88

Great customer service from the time I scheduled my appointment through the time I left my appointment.

Pa
Review №89

Update: I just wanted to add something incredible about this place that happened last week. It was the day before my scheduled C-section, and I had lost one of my contacts. When I went to get more, I realized that I was actually out. I called Bella Optical, and not only did they order me a a new box, but they also gave me two contacts to take to the hospital as well as a travel-size saline solution for my hospital bag. This just shows you the level of commitment they have to their customers. I couldnt be happier that I found this place when I first moved to San Antonio 8 years ago.------------I am really happy I found this place. They were not only accomdating with my schedule, but I also did not have to wait long for my eye exam. The staff was friendly and Dr. Amir was great at explaining everything. A really wonderful place and experience.

Al
Review №90

Second time Im having to wait for a month! Wont be using bella optical again!! Waiting several weeks for glasses is completely unacceptable. When you spend near $1,000 for glasses and get the run around, you feel cheated. I brought my glasses in under warranty on June 3rd and am now told that I wont get them back until June 29th.....MAYBE! What a joke.

Gi
Review №91

Wish I could give more than just 5 stars. I am a very wishy woshy customer. I hope not a rude one, just indecisive. My husband was no help, of course. The entire staff is so patient and vey customer oriented. I went in after working 12 hrs in an er, and they made it a very relaxing and informative visit. I have found my optometrist for life and would recommend them to anyone (which I already have). Yall are awesome!!!!!! 👌👍

Ja
Review №92

Dont know what alex p. Is taking about/ Always have recieved excellent services from staff to doctors / cant think if a better pkace in san antonio

co
Review №93

Great professional staff and products. Will visit again.

An
Review №94

Very friendly and welcoming staff, very recommended.

sy
Review №95

Friendly,knowledgeable care

CJ
Review №96

The worst place to go

m
Review №97

Professional and friendly staff.

Je
Review №98

No

ja
Review №99

They are very knowledgeable of my eye problem when I recently went in. I have been there for eye exams and treatment for dry eye. Staff is friendly and helpful with any questions I had/have at appointments. Dr. Cummings took the time to explain everything to me after diagnosing my problem. Bella Optical is a great place to go for basic eye exams to having any issues with your eyes checked out. I am very happy having Bella Optical as my optometrist.

Information
15 Photos
99 Comments
4.7 Rating
  • Address:9577 Huebner Rd #3, San Antonio, TX 78240, United States
  • Site:http://bellaopticalsa.com/
  • Phone:+1 210-641-4999
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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