Doctors and staff very nice and personable. High tech high touch practice. Always very helpful and able to accommodate my schedule.
I unexpectedly needed glasses. And from start to finish I received nothing but top notch service.The staff worked with my insurance and I got a better frame than what I thought I could afford. I actually love my glasses. Hundred of styles to choose from which is always a plus. From seeing the doctor, eye exams, getting my script and picking out my frames, I received nothing but first class service.Made me feel very comfortable.I will definitely be coming back for all my eye care needs.
INCREDIBLE service! I hadn’t had my prescription updated in about 3 years and needed new eyes desperately. Dr. Hutchins was efficient and kind and made double sure I didn’t have any questions or concerns after my exam. I was then lucky enough to have Ashley the Assistant Manager personally help me select my new frames based on my budget and personal style. She’s also gone the extra mile to keep me fully updated on a pair of sunglasses I hope to have before I leave for vacation. I can’t see myself going anywhere else! 💕
Had to come in for new contacts and glasses. The staff were so welcoming and nice!! I immediately felt taken care of. I saw Dr. Nguyen who made my exam very comfortable and also took his time with me when deciding which lens I preferred. I would 10/10 recommend and will continue to come back for my eye exams! Also the place is very clean!!!
This place was recommended to me for my childrens vision needs. While there, they were extremely nice and patient with my son and I. After they received my sons glasses, Stephen took the time to go over the prescription as well as the procedure for ordering any replacements, contacts and sports glasses. I was thoroughly impressed with his customer service and will continue to utilize them so long as my children need glasses and contacts.
Texas state optical puts the customers needs first. They pay close attention to detail and they are sensitive to the request of every customer/client. They were able to accommodate my same-day request without question and charged me nothing in the end. I plan on returning to Texas state optical when I need new sunglasses. Great service!
I recently moved to Texas and was getting caught up with doctor appointments. A friend recommended this place as great and I can absolutely confirm. Dr. Nyugen was fantastic and helped me better understand how to take care of my eyes for my office job (Ive had light sensitivity and a stigmatism). The staff were also phenomenal; super friendly and helped me get a pair of glasses my wife approves of (Im not fashionable). Great service, check them out if you are looking for an eye doctor.
Staff was really nice and supportive! They really helped me select and choose the best pair of frames with their expertise and valued opinion. Staff member Aaron was a great help.
Excellent services. All staff respectful and helpful. Opthomology provider provided exceptional care.
Great service. My entire family had an eye exam. Very thorough and professional.
The staff is beyond courteous and helpful. I was also very impressed with the vast frame selection and speedy turn around time. I will certainly refer all my friends and family here!
Very friendly staff! They were very helpful with all of my questions. Especially when it came to helping me pick my glasses. Dr. Nguyen was an amazing optometrist and very informative! The whole staff was super professional and I would definitely recommend anyone I know to this location!
The staff was great and Stephen made me feel comfortable and was very helpful and answered all the questions I had. I Would recommend them to anyone needing an eye exam/glass. Stephen made me feel like family.
Absolutely fantastic service & I love my new glasses! They worked with my insurance and made everything super easy. Would definitely recommend!
This place is awesome! Very friendly and helpful staff, Ashley was just amazing and helped me through the whole process. Very happy with my glasses!
SUPER friendly staff, everyone of them. First time going here, they got me in and out without any hassle. Had a great experience
The staff was very friendly and welcoming. Stephen was helpful and this location had a great selection of glasses. Awesome customer service
Arrived on time and exam moved quickly and professionally. Happy with level of detail on post exam discussion.
Dr. Nguyen was very good. The other staff were also very good and the process of the eye examination was done swiftly and efficiently. Front office staff were also helpful and patiently provided me a copy of the breakdown on possible costs based on my plan benefits available. Glad to have found this place. They also have for an extra cost a high speed retinal image taking camera which provides you an option of avoiding the uncomfortable exercise of pupil dilation during the eye exam and hence gives you the independence of going alone and being able to drive right away after your exam is finished.
Great service and very helpful friendly staff. I will definitely be returning for future glasses, and Stephen was most helpful. Thank you .
Great place to get your eye exam. I will definitely recommend it to my friends and family.Doctor Nguyen and everyone that works were very patient and friendly. They answered all my questions and gave me their opinion on what glasses fit me best which is my biggest struggle 😂Thanks for the great experience
I have been to this location twice. The doctors perform thorough eye exams. The staff are very friendly and very professional. They help with selecting frames and I like the cost break down that they give you when ordering. If you are looking for professionalism and friendly this the place for you.
I didnt walk out wanting glasses but let me tell you, the service was really awesome. Technician Ashley was great and answered all my questions.
Extremely friendly and awesome group of people working here! They saved my butt after a horrible day calling and driving all over San Antonio looking for a same day appointment and set of glasses after my toddler broke my only pair. They helped me choose a frame that looks good with my face shape, got the glasses made in less than 30 minutes, and they even made me laugh a few times (which was a very welcome change after a day that felt like it couldn’t possibly get worse)! I can’t thank you guys enough!
Laura assisted my fiance and I, she was very friendly and great in helping me decide what glasses work best. All the employees here were very nice and helpful. I would definitely recommend.
I went in just interested in sunglasses and i had no problem with ashley’s help! She had so much experience and made it super easy for me, definitely coming back
An amazing experience from start to finish. I felt like everyone took their time to explain my options. Will be back!
Love this location. The people are super nice and attentive. The frame selection is fabulous.
As soon as I walked in I was welcomed, and couldn’t help but notice the great selection they have on display, my overall all experience was amazing!!
They have the best optical services really great selection of frames and the customer services are just amazing, they make your optical experience really enjoyable
Great customer service and selection of glasses. I would highly recommend to friends and family!
Ashley honestly helped me so much pick out the right frames! Convinced me to get some nice sunglasses too.
Went in asking pricing and the staff there was very helpful, They had an answer for all of my questions and they are all very professional!
What a professional crew! I’ve been a customer since 2013 and have always been treated respectfully and professionally. Recently, my eyeglass frame order was delayed due to the manufacturer. The great folks at TSO on 281 ordered a temporary spare in a different color so I could have glasses. Then when my original order came in, they switched lenses on the spot. They even threw in eyeglass defogging spray...all for no charge, just for the inconvenience I had, which was no inconvenience at all because they took such great care of me. I will not go to any other eye care specialist.
Laura and her team have are always very welcoming... Tso Stone Oak will always be my go to optometrist office!
The staff at the Stone Oak location was very helpful and friendly during my visit. Even with all the obstacles these days they are very welcoming and don’t make you feel rushed.
TSO in Stoneoak is a great place for glasses. They were very professional and helpful with my needs, and their selection of frames is excellent. If you are in need of top notch service visit TSO Stoneoak. You won’t be disappointed!
This office has a great selection of frames very resonable pricing! My experierence at Tso stoneoak is always a great one! Thank you Dr hutchins and staff
Iv been to several Tso locations this one by far the best when it comes to quick and effecient service!
I couldn’t be any happier with my contacts. I usually go with Pure hazel but ashley convinced me to take a different color and I left super confident
This TSO is amazing!!!! Their customer service is unbeatable. I was experiencing a rough day and running late to the appointment after missing the initial scheduled appointment due to being at the wrong location. Not only did they move the first appointment they insured we were seen for our appoint even through we were so late. In addition, although the appointment was for my son, they adjusted my military glasses, sprayed them with anti-fog, gave us a free bottle of the same and made sure they were a perfect fit all for free.We will continue to come here!!!!
Best place to purchase your eyewear! Thank you tso 😊
Great customer service! Awesome selection!! Highly recommended
Excellent service, great quality, people is so nice! I love this place!
Came in just looking for some frames.. ended up getting the eye exam and everything else done in the same day. They have a nice selection of high end frames. Tom Ford, Fendi, Gucci, Silhouette and so much more. Staff to Doctors were super nice. Love this place.. and highly recommend..
First time here, my experience was great. The staff was professional and knowledgeable with my eye appointment. They were also very patient and helpful with the selection of new glasses. I will be recommending this eye center to friends. Thanks!
My entire family received amazing customer service and perfect prescription glasses; 2 adults, 2 children! We love Texas Optical and highly recommend them!Krystal Rivera
Absolutely awesome! Dr, optical department, as well as counter staff!!! Amazing results ! And timely!!! Will be telling everyone about your Stone Oaks location!!!😉
TSO is the only place I trust my family of 6 to go to. Everyone that works there is professional and always pleasant. I would recommend to friends and family!
I can honestly say that this place is amazing. The entire staff is amazing and Steven helped me out so much. Definitely recommend coming here for an eye exam and glasses. 100 out of 10 stars!
Awesome place, great choices of frames and excellent service. We have been going there for almost 8 years and always had excellent service. We have never had any issues. They never disappoint!
Amazingggg staff! I left very satisfied!
Friendly staff and great customer service!
Excellent exams and selection on eyewear. I only go here for my annual exam and glasses. Thank you for the wonderful service.
In my 24 years of wearing glasses, I have never loved an optometrist office! I felt very safe even in this time of Covid, which is saying something considering I pretty much never leave the house these days. Great selection of frames, polite and helpful staff, attention to detail and a great chair side manner from Dr. Nguyen. Thank you all for creating a welcoming and comfortable atmosphere.
Staff is always professional and friendly. Great experience!
The best drs and staff!!! :)
TSO will have my business for as long as we live in San Antonio.My 9 year old lost his glasses, and after a week of turning everything upside down it was time to bite the bullet and pay to replace them.Imagine my surprise when I called to replace them and they charged me a small fraction of the original cost to replace them.Life happens, kids are kids, and TSO really came through in replacing those glasses and lenses at cost.
My visit to a Texas State Optical (TSO) store was nothing less than Spectacular! About a week or so ago, I purchased a pair of specially sized glasses. I have a larger head that optical shops have no frames that will me, most optical merchants sell medium sized frames, which are too small for my head. Long story short, I received the glasses, tried them on and they were wonderful. However, after wearing them home, I found that during the ten minutes it took me to drive home, my glasses were sliding down my nose. I was unable to return to the store for some sort of repair a ton or adjustment as I had a business trip.Once I returned home, I reported to the TSO store looking to get my glasses adjusted. Upon my arrival, I was greeted by two of the most wonderful customer representatives, these two ladies were professional, knowledgeable and certainly customer oriented. After keenly listening to my concern and demonstration they able to hone right-in on the problem and devise a permanent fix. They quickly effected a fix, and gave me an Anti-fog spray for my trouble. I will continue to be buy my glasses from TSO at the Stone Ridge HEB Shopping Center and I suggest that you also make time to visit their shop. Thank you for A JOB WELL Done !!!!!!!!!Please try and keep these people as you won’t fine better!!!!!!!!!!!Al-Malik Mustafaa El ShabazzHappy Customerالحمد لله
Best ever!!! Absolutely love Dr.hutchins!! Her team of eye experts are awesome! Cassandra, Stephen and ashley are friendly, professional and knowledgeable. My famiy and I have been patients for over 10 years.Keep up the good work!!Barb
Laura is such a sweetheart. Does a great job and never have any issues going there. Started going to TSO back in 2017 and made the Stone Oak location my go-to. Highly recommend. If you do go just note that getting your eyes dilated or screened is standard and subject to $45 (if I remember correctly). It is highly recommended however you can opt out.
I had such an amazing visit! The staff were very welcoming and friendly! Dr. Nguyen is very knowledgeable answered all of my questions very well and explained everything to my point of view! I will Recommend Texas State Optical - Stone Oak to my family and friends!! Thank you for an awesome experience!!
We have been going to TSO Stone Oak for a few years now, every time they are happy to see us and helpful with us. This time Ashley S. was extremely helpful with a great attitude! She make if feel like family!Thank you, Ashley! 🤗
They keep the office really clean and sanitize everything. Excellent customer service from all team members. Dr. Hudgens is highly recommended. All state of the art equipment. First time here since moving from out of state. The high reviews are what won me, and did not disappoint.
Very friendly and educated staff. I came as a walk in and they saw me right away!
Excellent experience getting lenses here. Great quality and service.
Friendly and very helpful staff!
I have been coming here for years the staff are extremely helpful and go beyond to help me
Friendly staff, great doctor, very clean and COVID conscious. Felt safe and well taken care of.
The staff was really nice and very helpful. The place was very clean and everyone wore mask. I had an eye exam for contacts and the optometrist was kind and patient. He explained everything and showed me how my eyes looked.
I literally drove over my glasses with a 3/4 ton truck. Store was able to repair them to a working wearable condition so I can see. They covered my lenses under warranty and sold me a new pair of frames at a very affordable price and they are now on order. But in the mean time I can continue down the road with a functioning pair of glasses. All done on my lunch hour, thank you!!!
Great service, really like the lenses they made for my glasses!
Great place! Top notch customer service and they carry my sons nano glasses!
Everyone was friendly, very helpful and professional. Also, everything was sanitized and kept very clean so I felt very safe in their care.
I recently had an unexpected loss of my prescription glasses and needed a replacement pair urgently. At Texas State Optical Stone Oak, I worked with Myranda who immediately made me feel like family! She took the time to relate to my situation, while working diligently to find a replacement pair suitable for me. She asked me probing questions to figure out my style, and even considered the shape of my head/face to pick out the perfect pair of glasses. I can say that I am a picky person, and Myranda never once made me feel like I was being picky. She understood that these glasses would be something I would wear daily for a very long time. When I had questions about costs and insurance, she was very knowledgeable about the process and gave me a detailed price quote so I could place my order. Upon picking up the glasses, I was very happy that Myranda was there and she had me try on the glasses to ensure the prescription was correct AND to make sure that they looked good on me! If you ever need glasses and want excellent customer service, I recommend going to Texas State Optical of Stone Oak and asking for Myranda! I will definitely be back.
Good place with nice associates 10/10 would go again
The service is great at TSO IN STONE OAK. THE PEOPLE THERE MAKES ME FEEL RIGHT AT HOME
It was my first time getting glasses and I was quite nervous in regards to the experience. I even came in at a bad time 10 min before closing 😅. The staff was very supportive and inviting. They providing the right care when it came to consulting me on the look and feel for my eyewear. After just 15 min I was squared away without even buyers remorse. Thank you everyone.
I didnt have a perfect experience, but after meeting the owner, I feel better about it, so Ill start at 3 stars and add half a star after talking with her. She really impressed upon me that she cares. Thank you for taking the time to speak with me, even after my not so great previous review.Add an additional half star for the tech (the aspiring nurse). She did a terrific job.Maybe next time will be a five star.
Got my eye exam and glasses here. The eye exam was very thorough but speedy. When picking out my new glasses, the technician helped me so much .she told me what worked with my face and prescription .Made the choice so easy. Also love that they are open Saturdays Very convenient. Recommend
I thoroughly enjoyed my visit. Their team is awesome! From the girls at the front desk, to the tech, to the doctor, and especially Laura. She was super helpful and seems to love her job! Such a great personality! I recommend this location if you’re looking for a new eye doctor. Loved it!
Wonderful customer service
Everyone is very pleasant and helpful! Great job!!!
Outstanding Exam by Dr. N - courteous, knowledgeable, professional. Highly recommend.
Definitely worth coming here for all your vision needs:) I love my new glasses, and the woman gave me full attention with all my questions. I tried getting glasses once from an online retailer, but they fit terribly. TSO did everything to help me pick a perfect frame and fit, which is so worth the extra penny. Love coming here!
The people are okay here, no nicer than any other place I have been to. I took my daughter into get glasses and ordered them. The following day I received an e-mail about a sale they were having, that started they day we were in office. This could have saved me $200. They did not mention this sale to me, when I called they said it was on facebook. This is not acceptable to me. As a business it is their duty to look out for the customer. Of course they say my glasses would not fit the sale, but shouldnt it be my decision to have the option and decide and not be left in the dark? After I pick up my daughters glasses, I will not be going back.
Very professional staff. Outstanding customer service!!
The doctor was very friendly and knowledgeable and the technician was very helpful in adjusting my glasses and helping me find the perfect pair.
The team here is FANTASTIC! I had gone to another doctor and got all the wrong prescriptions and here at TSO they were so helpful and patient and saved the day! Their optometrist took great care in getting me the right prescriptions and they redid all my glasses. They were wonderful and so nice! Highly recommend!
Dr. Dunlap and staff were very friendly, cordial, and professional. Made my family very comfortable and provided the care we needed for getting glasses as well as contacts. My son loves his first pair of glasses. I have recommended them to friends and family.The office was very clean, as well as movies provided for kiddos while waiting for our appointment.Dr. Dunlap was very knowledgeable and explained in detail the conditions of our eyes. The staff was very knowledgeable as well, in helping with glasses, contacts, dealing with our insurance and payments.I would not be able to see the normal things I am able to see now if it werent for TSO! Joshua, age 11.
Staff was super nice and helpful. Doctor was friendly and knowledgeable. Great experience. Will return.
Great service... Staff is very knowledgeable and extremely friendly. Definitely recommend and will be a return customer.
Great experience. Myranda has been helping me for the last 3 years. She is very knowledgeable and professional. Keep up the great work!! Thank you for making my experience as pleasant as you have.
We have been going here for my son’s glasses and lenses for a year and Laura is probably the best person I have ever come accross for customer service and meeting the needs for our son. I cannot say how thankful I am to deal with this office and staff. Great job all around and thank you!
I had a wonderful experience at Texas State Optical - Stone Oak! Not only was the staff very knowledgeable, they were also very helpful when I had questions and concerns. Dr. Hutchins was extremely honest and helpful during my examination. She fitted me with a newer version of my contacts and updated my prescription to fit my eyes even better. Everyone was kind and very prompt. I have been going to the eye doctor since elementary, so I have been dealing with eye doctors for years, Dr. Hutchins is top of the line in her field and knowledge. I recommend this place to anyone who needs their eyes checked. They will help you out and get you exactly what you need.
Great place to get your glasses, very friendly staff and can tell they really care for their customers. I ordered my glasses and picked them up same day. Great selection of frames too. Would defiantly becoming back for another pair.
I had a great experience at Texas state optical! The customer service from their entire team was truly world class! I would recommend to any of my friends or family to come here to be taken care of!
Excellent service will be returning every year from now on :)
Professional and friendly staff. Have been bringing my kids here since they were 5 yrs old. Great service!
Very friendly and professional staff. Was able to assist me with all the questions that I had. My eye exam was very quick and easy. Everything was completed in a timely fashion.