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Family Eye Care
1603 Vance Jackson Rd, San Antonio, TX 78213, United States
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Family Eye Care
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Ka
Review №1

We always have a great experience here, the visit takes abt an hr from beginning to finish; including the eye exam and purchasing of glasses. The same people have been helping us for years, its nice to see familiar faces still working there after 5 years. They have a good selection of frames as well, especially if you dont want to break the bank.

Ch
Review №2

Excellent services from doctor and eye staff. They are very knowledgeable and friendly. Answered all my questions and were very helpful. Front attendant could be friendlier, but he wasnt too bad.

Ta
Review №3

I would highly recommend this place to anyone! The doctor and nurse I had were amazing and super nice! Also the 2 women who helped me pick out my glasses were wonderful as well. I believe their names were Isabel and Wanda. They truly care about their customers. If I could rate them all 5 stars I would!

Ga
Review №4

I brought my 8 yr old in for an eye exam, I was very pleased with the customer service and the Dr as well. Everyone was polite and treated my child with respect and patience. I am definitely a returning customer! :) thank you all for being so great.

Sk
Review №5

I thought the doctor was cool. I had trouble completing the eye exam because I couldnt keep my eyes off of her! :p

Re
Review №6

Wow! Top-level care. The doctor takes the time to explain everything to you and talk about your eye health. Even the technician/assistant is knowledgeable rather than just mindlessly executing tasks before you see the doctor. Moreover, the person checking you in behind the counter was extremely patient, kind, and helpful. I cant recommend this place enough. Dont let its location in Walmart make you think twice about it. Youll have a great experience.

An
Review №7

My kids and I see Dr Nazia Maredia. She is Very knowledgeable. Very satisfied with service and clean environment.

rh
Review №8

The person at the desk should ask if i need a school excuse for my son. I left out of there and i had to go right back 30 min later because I forgot to get a school excuse. All the other doctors for my son have the excuse ready before we leave. I shouldnt have to ask is what makes me irritated. The girl or guy at the desk should offer. Then i can yes or decline.

Pa
Review №9

Being my first time ever having an eye exam, the staff and doctor made it very comfortable and they were very understanding about it, as well! I would highly recommend this office to others!

Hi
Review №10

Dr. Maredia is great! She is thorough and communicative. Her staff is competent and compassionate. I have been coming to her for years for regular check-ups and urgent needs, and I will continue to do so. I highly recommend this office.

Id
Review №11

I highly recommend this place. Staff is very friendly, and there is no waiting time. We will definitely come back to our annual follow up .

Da
Review №12

Love the service Dr Maredia and the staff Cecilia and Kimberly provided. Made me feel at ease at my appointment. I recommend her to everyone for their eye vision care. Best service ever worth my trip from Round Rock to see her. Thank y’all so much.

Ka
Review №13

I found everyone to be very professional and courteous. The Dr. took her time to explain everything and answer all my questions. Service was great. Will recommend to others.

Ja
Review №14

Not only are they kind and understanding but very patient and very theral with all the people they help. But the care they have on the phone and to explain for what they do and how not to worry as older people do they were so soothing BEST EYE PLACE i have been in and all my kids hsve glasses. Thank you so much pls keep up the great work after this pandemic allot of places dont know how to talk or treat people but this place they treat you like more than a client more like family. Thanks guys..

mo
Review №15

The staff at this facility were very helpful and friendly. The Dr. Was very informative in explaining my diagnosis and showed compassion. I will continue to go to this establishment for continuing check ups in the future.

lo
Review №16

Been going here for 2+ years. They have great friendly service & clean equipment. Dr. Maredia is really sweet and knowledgeable in doing what she can to treat your eyes with care. I can finally see clearly again!

Bo
Review №17

The place is spotless. The equipment was clean and ready to go. They made me feel like I was the only patient there even though there were 2 other clients being checked. My prescription is spot on!

Ja
Review №18

I loved it ! They’re all so sweet and informative 🥰 thank y’all for my contacts

LI
Review №19

Very helpful thoughtful and they explain things so you can understand whats wrong with your eyes

De
Review №20

Thank you all for helping me keep my sight. All of you are so kind and professional! Dr. Maredia is brilliant and such a pleasure to follow her directions and instructions to keep my sight in good health. I thank you all!Deb Garza

Ka
Review №21

Staff were super patient with my 4 and 6 year old and were overall amazing and understanding. Very professional and polite staff. Office was clean and sanitized after every patient as well.

Is
Review №22

The staff was amazing! Thank you all for what you do.

So
Review №23

Very lively people and very nice and patient with kids

Me
Review №24

Very friendly stuff and the doctor is also super nice! Definitely recommend going to this place.

No
Review №25

My eye appointment was done in a very professional and caring manner. From the minute I was greeted to the moment the examinations were complete, the staff was very courteous and engaging. I highly recommend this eye doctor and her staff.

El
Review №26

I had a great experience visiting this facility. Ladies were very helpful and friendly. The doctor saw something worth a second look and didnt hesitate in doing so. She explained the results very well and made sure I understood. My while family gets our eyes taken care of here. I would definitely recommend to others.

As
Review №27

Dr. Maredia is an excellent eye doctor. Very thorough explanation and very patient about everything. Staff is kind and friendly too.

re
Review №28

Dr. Nazia is great with kids, and really take time with her patients. Every time we have been at her clinic we always have pleasant experience. She is very knowledgable and friendly.

Ro
Review №29

Dr. M and staff are awesome! They are fast and everyone there is very helpful.

Aj
Review №30

Staff was amazingly helpful and professional. Clean, sanitized, with everything you need to feel safe safe comfortable. Staff made my little one feel comfortable and not so nervous. Thank you again.

Br
Review №31

Everyone was very nice and friendly. I really liked this place.

Ro
Review №32

It was great. Personally, it couldnt have gone any better. The assistant was awesum the doctor was great and overall, I was given the exact readings on my vision.

An
Review №33

They r very friendly & professional. Family eye care is exactly how they make u feel, they r definitely my choice for eye care,Cuz they care about my eyes.

Ru
Review №34

Best optometry check up I’ve ever had. Kind staff. Thorough exam was performed. Genuine care was displayed for clients.

Lo
Review №35

The doctor took time to answer any questions I had about myself and about my children very helpful and patient with my questions I am very happy with the experience at family eye Care .

Ch
Review №36

I have been going here for years and I love how sweet everyone is! Theyre clean, quick, and so nice.

Li
Review №37

Excellent place to go if you want to get it done quick! Everyone is very friendly! COVID procedures are very easy to follow! Thanks!

Th
Review №38

Excellent service and thorough examination for vision/allergy issues.

Ra
Review №39

Great staff and care from Dr. Highly recommend a visit here for all your eye care.

Pa
Review №40

The staff was great. They observed all COVID protocols. I felt safe. I am a returning customer and have not been disappointed.

Li
Review №41

Very friendly staff. Respected covid precautions.Will use again and refer my friends and family

Mo
Review №42

I trust the Dr. she is very thorough. You can tell when someone is just in routine of their job but you can tell she truly cares. She takes time to explain things an explains them in a way my 4 yr old can understand, meaning she simplifies things so anyone can understand the complexity of what she is explaining. I also noticed the extent of slowly the spread precautions she is taking in her office. Only 2 people in the office at a time. Wiping everything down after each patient. Appointment took a bit longer than usual for this matter but I definitely appreciate it. The front desk is also very nice :)

Le
Review №43

The staff was friendly and helpful. They explained everything and answered all my questions.

Gi
Review №44

Great seevice,knowledgeable doctor and top notch assistant.I will go back.

ju
Review №45

I have been here several times and have had a good experience from beginning to end. This last time wasnt any different besides the manner that they made us feel safe and taking all needed precautions and safety for themselves and the patient.

Do
Review №46

We love the fast professional service at every visit!

Ch
Review №47

Dr Maredia & staff are professional & pleasant, they listened to my concerns and addressed them. The time I was with there felt like I spent time with friends.

Fe
Review №48

Wonderful clinic! Took my 6yo to get an exam and it went so smooth. We have already reccomend to family and friends! Thank you!

Ve
Review №49

I really loved the ladies that work here from the front seat all the way up to the optometrist. Everyone was extra cautious and clean and very patient with me. Prices were fair and no one minded answering my million questions no matter how dumb it may have been. I would recommend this place to all my friends and family. Thank you for a great experience.

co
Review №50

People work there are professional manner, given the feeling that they are doing the works complete and happy to help, my experiences there was great.

Re
Review №51

Really nice service. Doctor was really nice and the staff was helpful throughout my exam. Didnt have to wait long either.

Pe
Review №52

Great office, great staff! Thank you

Ja
Review №53

I arrived and they took my temperature and asked preliminary questions and immediately began the exam. They were professional and very friendly. The eye doctor was quick, but accurate in her evaluation of my eye sight needs. I highly recommend Family Eye Care and Dr. Nazia Maredia for your vision needs.

Am
Review №54

Family Eye care is very professional enjoyed my visit. Would highly recommend their office to family and friends. Very clean and follows COVID guidelines very well.

Ro
Review №55

Great people who are very understanding and helpful with the elderly

Ye
Review №56

Dr. Nazia Maredia is super sweet, knowledgeable, and is truly there for any concerns you may have.

De
Review №57

The ladies were pretty nice the receptionist lady was very helpful and very nice even the eye doctor was very nice. I didnt feel rushed they were at my pace and I am thankful for them they were very patient I had my two-year-old daughter that was a little fussy and they were very nice and polite thank you the only thing I would say is after the eye testing I didnt get to pick out glasses do to covid-19 2 days before I can go back in to get the glasses I need but other than that they were really nice. I will be bringing my daughter as soon as shes old enough to get tested

j.
Review №58

This is my 2nd visit to Family Eye Care and Ill be going back a 3rd time & a 4th time & 5th time. This is a great operation

Pr
Review №59

The optometrist and her assistants are very pleasant when I came into the place . They are very informative .I felt like they had my best interest. Great Place

Ad
Review №60

Friendly personnel with thorough knowledge of the eye care business —Well Mannered and polite, Safe and extremely clean environment, follow state and city mandate rule on COVID-19, appointment was on time without delay, and will return for their services.

Ro
Review №61

As we entered the office, we were greeted at the door. We were asked a few COVID questions and our temperature was taken. The staff member then walked us into the waiting room. They had a limit of how many patients could be in the office. Once our room was cleaned and ready, they walked us in. The staff was really nice and friendly. The doctor was friendly and did a great job. She was very attentive to my daughter and explained everything she was doing. The doctor made my daughter and I feel safe and comfortable. She was able to answer all of our questions. We had a great experience and will definitely be back.

ja
Review №62

Very sanitary, professional and very much informative. Although I didnt get a lollypop after my eye exam but its cool. 😉👍

Na
Review №63

Highly recommend and great staff! Will definitely be going back to her every year!

La
Review №64

Very Friendly knowledgeable staff...speedy service!

Is
Review №65

Normally I just give star ratings and no comment BUT not for this review. Let me just start of by saying that the staff (Daisy) is super friendly and asked all the right questions, not only that but she sympathized with me and seemed like she genuinely cared. Kudos to whoever hired her, her customer service skills are A1. Now moving on to Dr.Maredia, she is extremely knowledgeable and thorough with her exams and evaluations, she takes the time to explain things and uses her words carefully as to not potentially embarrass her patients. Very sweet Doctor who you can tell loves what she does. The place is clean. I want to thank Dr.Maredia & Daisy for their help. I will definitely recommend her to my friends. If YOU reading this is looking to get eye exams or have problems with vision etc, please go here. You wont regret it, take a look at other reviews, we all thinks this place is awesome!

Ta
Review №66

Always a pleasure.

An
Review №67

Everyone was very kind, efficient, and thorough. I highly recommend this office to anyone! 🤩

Pe
Review №68

Very efficient got my appointment and was treated with great care and very professional manner the exam went well and was explained everything that was found will come back and will let all my friends that I recommend this family eye care.

Pa
Review №69

It was very great! Seeing how the employees were using the protocol with covid 19 ! Just made us feel comfortable about disinfectant all over and having precaution with customers.

JS
Review №70

Timely, safely, courteously, efficiently, and friendly care always. Highly recommend her practice!

Za
Review №71

Best doctor in town for eye check ups and orthokeratology treatment. The doctor is extremely polite and knows what she’s doing, she won’t stick you with extra unnecessary charges unlike the others. My go to place even though I moved I still come back here.

Br
Review №72

They were absolutely the best. Dr meredia was super patient, took her time to produce all the right outcomes for my prescription, she was so thorough with everything & I’m greatly appreciative of her kindness and professionalism.

Ma
Review №73

Great experience and everyone was very friendly. Also very clean inside the office and exam rooms.

Ra
Review №74

All staff friendly and nice the doctor she was professional friendly and she did a great job thanks for helping me.

Lo
Review №75

They were very nice, and explained everything that was easily understood.

Ma
Review №76

Dr. Nazia is remarkable. My granddaughter had never been to an Optometrists. She made her feel very comfortable. We left from there feeling very good about how she would be treating her and about her health. Staff was very professional and so was Dr. Nazia. I would definitely recommend Family Eye Care.

ho
Review №77

Appt date: 16 Sep 2021. I had another quality eye appointment with Dr. Maredia, which is always a positive experience. I have been her patient for over 15 years because she embodies the very qualities people want in a provider: competence, kindness, and effectiveness. She is very patient, listens to your concerns and provides excellent suggestions and information. She gives you her full attention and you never feel pushed out for the next patient.Her staff reflect her high standards and emphasis on excellent customer service. They too are very pleasant and efficient: appointments are easy to make; you receive a courtesy appointment reminder and a follow up call when needed. They make sure everything runs smoothly for Dr. Maredia and her clientele.Summary:Examination fees are very reasonable !Customer service exceeds expectationsDr. Maredia is highly competent and genuinely niceThe staff members are awesome !Appointments are good experiences for patientsProtective masks (Covid-19) are required for the staff and patients.

Ve
Review №78

Staff is friendly and helpful.

Mo
Review №79

I really enjoyed the COVID precautions. I felt very safe and pleased with the service.

Ja
Review №80

Were in the area and needed to get our eye exam so we came here. Our bad luck we got there around the time they are out to lunch the wait wasnt bad at all. We got there around 1:40. Very on time the sign said from 1pm to 2pm closed. Right at 2pm the employee opened the door that we have to acknowledge most places it says 2pm but open at for example 2:15. The employees are nice also bilingual. The eye doctor was really nice pointed out things that at other places werent pointed out. By that I mean even by a pediatric Dr. My daughter has a problem with styles and pink eye. Never pointed out what she had going on. I have been to different places by far the most best place Ive been too. The Dr does take her time with the patient so if your not the one being seen yet be prepared for a bit of a wait.

Ca
Review №81

I had my first visit here yesterday and was very happy with the customer service from the receptionist and the Dr.. She was very nice and informative and explained all my results and helped me with my contacts to correct my current vision. I highly recommend this office for your vision needs.

Je
Review №82

Friendly, attentive & kind staff.

Mi
Review №83

Excellent doctor and excellent service. Dr. Maredia will listen to your concerns patiently and answer all your questions. She explains the condition very well and is very knowledgeable and professional.The staff is welcoming and friendly too and theres hardly any wait time. Would definitely recommend her!!

Ma
Review №84

Dr was excellent. Took her time and did thorough eye tests and explained about it. I will recommend her to everybody.

Gi
Review №85

Been seeing Dr. Maredia for years now, she is precise, professional and incredibly knowledgeable. I’m a stickler for medical professionalism, she has always exceeded my expectations. I moved out the area and thought about going to another eye doctor closer to me but no other doc compared.

A
Review №86

The doctor was able to test and prescribe glasses to my shy four year old. 🤓 My other child didnt need glasses. The doctor is great my shy children were comfortable with him because he has a welcoming no pressure presence.Cant say the same for the lady who did the pretest but they got through it.She was kind just not welcoming or patient..

De
Review №87

I really like Family Eyecare! Great patient care and good communication with receptionist! Conveniently located at Walmart; you can get your eyes examined and shop at one location!

Am
Review №88

Very attentive..answered all my questions and addressed all my concerns..

Je
Review №89

Very Patient and respectful

Ab
Review №90

Good amicable staff. Dr. Nareida is really pleasant and knowledgeable. She made me feel at ease. The front office staff were very courteous. I will be coming back.

Ru
Review №91

Great customer service. Dr. was awesome patient with my children. Explained everything with detail. I would recommend anyone to visit. 👌🏼

Jo
Review №92

The staff there took care of all of my eye issues needs. I’m finally able to see better with no issues of pain or blurred vision.. I am very grateful to everyone at Family Ey Care. “Thank You!” 🙌🏼😇

Ma
Review №93

Very professional and friendly office.I enjoy my Dr and the office staff.

Va
Review №94

The staff was awesome and everyone had good attitude and made us feel welcomed.

To
Review №95

Was told contact lens exam was $80, which I paid upfront. After the exam, they said it would be an additional $50 for a contact fitting, exam, whatever. I said no thanks, I already have glasses prescription, I want a refund. The doctor refused.Crooked eye doctors do this all the time, and blame it on a misunderstanding or the staff- bullshit the doctor tells them to do this. Why wait until they already scammed the quoted $80, non refundable off me for a prescription I didnt need to tell me it to tell me its another $50 to get what I told everyone I spoke with there was all I wanted, a contact lens prescription? Why not tell me upfront?Be sure and pay with credit card so you can cancel payment.

Ro
Review №96

My eye examination went very well. The entire staff were very professional and efficient.

An
Review №97

Dr Maredia provided excellent care. The Dr and staff are very professional and friendly.

Er
Review №98

Excellent service! I went in as a walk-in needing an eye exam and they were able to get me in quickly. The doctor was wonderful and the staff is super friendly and competent.

Fa
Review №99

I would recommend this office the staff was nice and friendly I was a walk in and the wait was not long and I loved that the doctor explained everything to me and made sure that I understood and asked if I had any questions.

Ve
Review №100

I have been a return customer for years, the staff is always polite and helpful. They make sure you get everything you need while working at an efficient pace to make the most of your time. I most definitely will be returning and would highly recommend.

Information
24 Photos
100 Comments
4.9 Rating
  • Address:1603 Vance Jackson Rd, San Antonio, TX 78213, United States
  • Phone:+1 210-732-3200
Categories
  • Contact lenses supplier
  • Optometrist
  • Emergency care service
  • Medical clinic
  • Optician
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9:30AM–4PM
  • Friday:9:30AM–4PM
  • Saturday:9:30AM–4PM
  • Sunday:9:30AM–4PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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