Ashley and Richard gave me awesome customer service if I had a business I would want employees like them working for me, Because of this service I am a repeat customer and will recommend friends to Money Mart Pawn. Thank you for the great service.
Came here to take out a layaway that I originally put in late September and put a $20 down payment. Wasnt able to come on the exact day that it was due, since every time I would show up, it would be closed. I finally got a friendly call to remind me to make a payment, which was awesome of them to do that. I did mention to the associate that I had been trying to make my payment and how it was always closed. So he did tell me that they had been closing early and closed a couple of days due to Covid. He did tell me just to come in and they were open now. Because of my schedule, I did wait another week. Today I called 1st, and asked if my layaway was still available and if they were even open. I mentioned how I didnt want to come all the way over here if they werent open or if I lost it. The associate told me it was all good still. So sure enough I come and ask to pay off the balance on my item as desired. The associate grabbed the merchandise from the shelf where originally I chose it. I was confused. I would have thought that it would have been in the back. So the associate tells me that I am to pay for the merchandise in full as if I never deposited anything. So I did ask what was going on. She explained that I had lost the layaway and lost the $20 that I had deposited, due to a restocking fee. I explained that I had attempted to come pay for it several times and how they were closed every time. She said that all they could do was give me $10 towards that particular item rather than the full amount that I had paid already. So basically the phone call that I had made and what was said to me was all false. I came across town for bad news, after trying to avoid that. I decided to not do business anymore.. Surely not coming over here for anything. Going to let others know not to neither. Had my eyes on other items as well before going to the counter, but definitely not wanting to get served here anymore.
Great customer service. Very nice people working there. Highly recommend.
Okay so let me start of by saying Money Mart is the best, hands down! Richard, the manager goes above and beyond to make sure his customers are happy and satisfied, hes just incredible! Anthony one of my favorite employees always smiley and helpful, well Fabien is great too( i think thats his name)...i mean theyre all absolutely great! Super recommend this place, Im a super busy person and never write reviews, first one ever! So if i actually took the time to write a review, youll are AWESOME👍😁🙌🙋💃💯💵👜💻⌚💍💎📺🔫🎸🛍
Love coming to this store because they always treat me great. Anthony was really helpful when helping me out with my loan. Prices are reasonable compared to some other pawnshops in the area and I will be returning! Richard has always treated me great as a returning customer and that why I love coming to money mart.
Great place to visit. Richard the manager is very helpful and knowledgeable of all items he has in the store. Store always looks great and is always welcomed by employee. Anthony is very helpful and friendly on every visit. They offer the best amount and take time to contact you so you dont lose your items. If youre not able to make it to the store, you can make payments on the phone. This store is top notch and the service is always 1#. I would not take my business anywhere else. Go in with expectations and come out with a smile. I got to hand it to the store manger for setting a good work ethical culture because the employees follow that culture. Thanks for giving the Southside the best service on this side of town!!!
This was my first time here and I got excellent service from Claudia and Richard. Their customer service was awesome. They did their best to help me. They made sure to tend to customers in line acknowledging them and letting them know they knew they were there and would get to them asap. I will be back. Thanks
Amazing customer service!!! 10/10 recommend! First time at this shop and soon as I walked into the shop I was excitedly greeted by staff, i felt very welcomed here.. Anthony was amazing! Greeted me with a huge smile and proceeded to ask how my day was going and how he could help. I went in just to look what the shop had but Anthony convinced me into buying some James Avery jewelry that he got me a great deal on! Way to go anthony! Amazing customer service, amazing salesmen, he deserves a raise! Will definitely be coming back when I’m ready to splurge!😄👍🏼👍🏼
Literally they deserve zero stars!!!! Tell me why i spoke to a lady and she said they accepted the item i wanted to pawn!!! Then when i pick up my sister and go they tell me they donnnttt!!! Worst thing ever to drive somewhere then get there for no reason!
I just want to say Ashley is awesome. She is always friendly and helpful. It’s employees like her that always gets us coming back. The products that I always buy here are in great condition and for a great price. Keep up the great work Ashley.
This shop has the best deals in town. I love going in to peruse what they have, and get new stuff. The team is always friendly and nice. I especially love working with Anthony, he always has a smile and friendly, and ready to answer my million questions!Keep up the good work Anthony!
Very good customer service. Richard always helps me with whatever I need. I would definitely recommend everybody to come to this pawn shop. Great place.
The service was awesome. The employees were all eager to help!!!! The price for my item was a great deal would recommend this location to anyone!!
Money Mart is always there to help weather it be with a pawn or a loan.. Ashley was super friendly and attentive GREAT customer service look forward to visiting again. Thank you
All of the staff here is super professional and extremely helpful. I will drive out of my way just to come here to see Richard, Anthony and Aldrin! Such a great staff
Gabby was amazing and really nice
Really enjoy this shop. The staff is really nice and always helpful when I go in. I purchased a all in one computer for my grandmother and she loves it. No problems with the computer and I saved about $300!
These guys were great. I needed a ring to propose to my girlfriend they gave me a great ring at a good price and even helped me find a place to do the proposal. Made my day great guys if you see this she said yes thanks for everything.
Coral was very friendly and social greeted me immediately as I walked in and was truly a helping hand. Going back very very soon. Great jewelry selections available as well!!
Money mart pawn is very great with the customer service i had Ashley who made me feel at home Richard was amazing as well he helped with the labor and also Aldrin is exponential along with Anthony they have no problem with making you feel at home !!! Thank you so much money mart pawn we love you guys
Excellent fast friendly service. Will definitely be returning. Anthony was a great help!
Anthony was a really great help! He always helps me out every time I go into the store! I’m never disappointed! Thanks Anthony !!!! Until next time
Money mart is the place to go Richard is always helpful they have awesome deals and loans too 👍🏼
Aldrin is always great help and the whole money mart family love them😍highly recommended
Money Mart Pawn on loop 410 is a good place to come if your looking to pawn something .The service is great and also have good deals
Aldrin’s customer service was great. Overall good store with the best fit employees.
Aldrin was very helpful and insightful. Will definitely come back!
Anthony G who was most knowledgable and professional was exremely empathetic to my situation. He took care of my situation and then some. He is definately an asset to money mart. They could give him a raise for representing the company so positively
Great Employees!Would recommend highly!Always work on prices and give great customer service!Love this shop!
Great service, very friendly and helpful employees . Would highly recommend this location to friends and family. Awesome.
Always professional service and kind faces. This store is my number one choice.
Great customer service! 1st time here and Anthony helped me out so much ! Definitely referring my friends and family to this location ! Thanks Anthony
Richard and Anthony along with their co workers provide and always make sure appliances are well kept and taken care off been coming for years
Anthony went above and beyond to help me and assist me with finding what I wanted, he ensured I was informed and provided great customer service, thank you Anthony !
Sandra was so helpful like always love my money mart fam
We love our experience with this pawnshop. Anthony did care about our situation. Unlike other pawn shops where they dont care. Ask for Anthony!!!!!
Best pawn shop ever have always been treated like family Anthony and Richard always helped me out ...
Anthony was real professional and funny. Definitely recommend pawnshop! Ask Anthony for help!
Very polite, very good service. Happy with my visit.
Ashley was very helpful! Will definitely be coming back!
Coral was super great and excellent in helping my wife in Jewelry. Will be coming back soon!!
The guy with the red hair is funny. Great service 👍🏻
I love love love this storeWorkers are really goodAshley,Richard & AnthonyAwesome work
Ashely was very good to us and she didn’t cheat us lol
I love this pawnshop!! they have the best staff and they are always willing to go the extra mile! This is the place to go!!
I love this store. They are always nice, and helpful.
Nice customer service shout to anthAnt n Richard
Good working qith anthony very professional
I love this location always helpful, and always attentive Aldrin, Anthony, and Richard are the best.
ANTHONY IS A VERY NICE KIND PERSON
Anthony was very helpful and knowledgable about ongoing sales and discounts
This place is trash. They source their pricing from Amazon. I took a $249 item to this place and they priced it at $50! The lady looked at the wrong item as well! So I took my item to Action Pawn down the street and they gave me $195 cash! I do NOT endorse this business, they will lowball your items!
Fast and friendly service by Claudia and also very helpful
Anthony was helpful and very nice to us.
They are always nice and curtious they will work with you if you run into a problem I highly recommend these guys
Friendly staff, quick service and good deals!
AMAZING TEAM!!! GREAT CUSTOMER SERVICE!!!
Claudia was awesome today she was very helpful and sweet!!!
Great deals! Work on prices and the employees are hilarious!
Anthony did great at helping me !
Since laura and her employees have gone this pawn shop has gone down bad customer services you all need more employees like laura that was there before
Best price cant beat it
Anthony had great service
Worst pawnshop in san antonio
Aldrin and Richard were great!!
This pawnshop never has nothing worst pawn in SA
Anthony did great!
Great SERVICE
Good customer service and good prices I got my TV and PlayStation 4 during the Christmas season if I recommend it :)
Coral was very nice I am going to return very soon very much help with games for my children and her very professional Spanish. Thanks Coral !!!