My wife took her car in to get serviced and she said the customer service agent Eddie R was very attentive, friendly and that he was very thorough in explaining everything that was going to be done to the car. She was happy with the experience!

A cool place to look at cars, but the outdated dealership model is slowly making way to their ultimate fulfillment role the car shopping experience. During pandemic, an interesting thing happened, not only did people do their car research online, but they were still buying out all the available vehicles from the dealerships. But change is coming, and the traditional dealership model needs to change in order to align with the new wave of the car buying behavior.

The lady that served my uncle and I was very nice. I have stage 4 colon cancer and so does her husband. God bless her and her husband. I hope a miracle would happen to her husband and that hed be in remission.

My mom left with a new Toyota Rav-4 shes very happy

I was not satisfied with the service department. They did not do everything I requested. They fixed the recall item and did not do my 22,000 service. The rep. made lame excuses and filled my wiper fluid with water and rushed me out. They dont wash cars anymore. We have had much better service at the Capitol Mazda and the Ford Store in Morgan Hill.

A lot of cars but no one coming out to help. You have to go in and ask for help. Of course it was very hot when we went.

Nice place that have wide variety of different car makers almost at the same place.Particularly I had an appointment with Kia service and it was good experience. They have good customer lounge to wait for a car and friendly service.Not sure about other brands but I could imagine this is good to have one place for all of you would like to compare cars when shopping for a car.

Another job well done. Everything looked really nice today. Looking forward to getting some more repairs done on my old school...

The sales people are non-commishioned. They share the profits. Prices are not negotiable. Very refreshing way to buy.

Andrew my service adviser was awesome. Ask for him when you take your car in for servicing.

Ignacio was great. Very friendly, professional and kept me informed.

Going to the Drive In was such a terrific way to go out on a date and feel normal, LOL. In an odd place and entry is a bit confusing,, (lanes could be more clearly defined), but we didnt care about that! LOL 😂We were out, safely in our cars, 10 apart, watching TWO movies, Great sound, top down, under the stars, snacks in hand... PERFECT ♥️

The staff members were really very helpful and polite.

Hard to write a review for an entire AutoMall. Decent location to shop for cars but who does that these days? Most people have done their searches online and are going to here to either test drive and see vehicles in person or to outright purchase. If you want to go to a mall to shop around, Id recommend going to Stevens Creek AutoMall.

Quite convenient to have so many dealerships together plus CarMax. That makes buying new cars and selling old cars easier.

My latest visit was to take care of a couple of recalls. My service person was good at communication. It only took a couple of hours for them to complete fixing the recalls, plus, they washed my car. AND I was surprised to find that they charged my car as well (I have the electric Kona)

Got 5 star service there. Took my vehicle for a recall issue to be taken care of. They even do a car wash on the vehicles. What a nice treat, my vehicle needed to be washed. Employees are very pleasant.

Very good they take care of business very well good service

Bought my truck here, year ago and love it

My fiancé gets her car service here at Capitol Honda, they have fair price and any warranty issues they take care of ASAP!

Love the spot the employees are awesome so is the management

My daughter had to take her car here. I wish I could buy a car here . I got bad credit so I cant 😞

The salesman was very helpful

Mazda Dealership fantastic service

I called Ford for a service appointment that had one the next day when I came in for my appointment I was in and out

Already left a review for this Capital Toyota dealer. Top notch, clean, spacious, large inventory with Crackerjack sales associate.- Ill be back there tomorrow or Wednesday to close the deal on a new 2021 Hybrid Camry XSE to replace our faithful be graciously aged Toyota Sienna which, with 230K miles with other standard required routine maintenance we only a had to have the tranie rebuilt at 120K (well, and repair a deer-strike, but thats no reflection on the Vans reliability).- Besides the Sienna weve also had an Avalon (now replaced by a Scion TC), and 4 MR2s (since replaced by supercharged Mini Cooper S). Amoung the other cars weve owned Toyota has always proved the most dependable and reliable. Looking forward to 200K+ out of this new Hybrid Camry. It actually has the chance of outlasting me!

It was unfortunate that they just laid off 30 workers as our sales rep was trying to sell to us and another. We kinda expected after spending 40+k on a new car, we could have had undivided attention. Not so much. I felt bad for the gentleman who was helping us. The vehicles that we wanted to test drive were eventually proffered. They seemed to be a bit overwhelmed. We understood if a bit difficult to deal with. We got there around 10:45 am and left about 3:30 pm. Car in hand so to speak. Unfortunately, they lost the second key. They will ship out see if we can get it through another dealer closet to home. We drive 2.5 hours away to get this car. One last thing,. The bathrooms were gross, cracked wall, filthy tiles part way up the wall. Floor, ewe. All in all,. We came what we came for the price we were expecting. Great financing.

Great Service..Very Prompt.

Premier Subaru is the best!! Jeff and Flora were great. They listened to our needs and were straight forward during the buying process.

Found the car I was looking for and had more confidence in the purchase because I was getting it from a dealership. Zander and Randy were able to get everything done quickly for the sale, which I really appreciated.

A GREAT PLACE. SEE ALAJHANDRO FOR AN HONEST NON JUDGEMENTAL FAITHFUL SALES REP...COULDNT HAVE BOUGHT OUT RIGHT WITHOUT HIM. HONEST PEOPLE ....

Clean and using proper safety precautions! Received advice I need to make informed decisions about my vehicle

Very convenient to have multiple dealers in one area. Conveniently located right off freeways.

Nice variety of dealerships and cars

Great service. Sales team hungry as ever. But very personable.

Theyreawesome. Better customer serivicethenredwood city Dont seee.ployeesburningout in customercar

Capitol Mazda was a very comfortable experience shopping for a car . Our salesman Hong was excellent in customer service and caring in getting me a deal I was comfortable with thank you Hong for everything .I would recommend strongly on asking for Hong to do business with.

They take real good care of their clients.

I take both PRIUS cars to be serviced there. The service is excellent they always tell you what services your car need and cost and they have transportation help.They call back when your car is ready.The customer service are very nice and helpful.They have all Toyota cars and you can schedual 0a test drive.Their covid protection is excellent. Inside the car and inspde the building. Masks are required.They accept all credit cards.The new building is clean and inviting. Highly recommended.

Im giving it 5 stars because LOOK AT THAT GOOD BOY WITH HIS HEAD OUT THE WINDOW! OMG

I have purchased 2 cars here. Both times with Cody, who made the purchase easy! Great job Cody, thanks again!

Traffic movement is good, and the location is convenient, but getting parking and between dealerships can be a challenge.

Not much really to say then they have plenty of options of cars to choose from. And if youre in the shop, theres a Popeyes to enjoy for lunch!

Clean, lots of sales people, busy place

A classic auto mall with all the usual suspects. Ive been going here for years for cars for me and my family.

We went to Normadin Chrysler, Dodge and Jeep. We bought a 2020 Jeep Gladiator, our salesman was very kind band helpful. We had to sit outside to work the deal because of social distancing. We knew what truck we wanted because it was a sale vehicle. This dealership treated us very well, even with the social distancing they made it a pleasant experience.

Many car, truck choices in one stretch of the street. Convenient 👍

I bought a 2020 Chevrolet Red Spark. I love it big time! Service was outstanding! They filled up my tank and detailed my car before I left! They are hooked up to a special all womans car buying network so if the men became too pushy i would have them But these guys from sales to finance were fabulous!

Good place to buy a car

Nice customer service at the service center

Nice location

Everyone was very nice

Great experience 🤙🏽

Always accommodating. Excellent customer service!!

Normandins is a great dealership. Love Paul and those guys up there. They will treat you like family.

Small showroom floor could use a refresh/redesign, but the staff is knowledgeable and friendly. Service is prompt and the mechanics are highly skilled. Always leave happy.

Prices are all too high,to me for used trucks and theyre arent any two door type.

My experience they wasnt in a position for Greatness...How Great is the Greatness of our Amazing Father

Leave your vehicle, dont expect it done in a day.

Honda is the best, they changed my oil and filters in no time. I will always take my Honda there.

Lots of cars and models

I ended up buying a Bolt from them but I would rather have had a tooth extracted. I went the Consumer Reports route. A few days after making an inquiry through Consumer Reports I was contacted by Capitol Chevrolet and told that they had the car I wanted at the price I specified. I went there within a few hours and accepted their offer. I was sent to their closing department to take possession of the car. After waiting for more than one hour the salesman came by and told me that the vehicle had been damaged and he would not sell it to me. I left the dealership.A week or so went by and the same salesman called back to let me know that he had located a similar car and he would honor the deal. Back to the dealership. At this point the salesman let it slip that they had sold the previous car (presumably to someone willing to pay more). While signing the papers for this new car I was informed that this was an Executive Demo (

The best place t OP get a good deal in cars. Theyre very good. And very fast do filler up all the paper work

Very good service

Good service advisor and fair price on service and parts. Easy to get appointment for service.

Pretty wide open and has tones of seats for customers to sit and have a beverage.

Parts deparment was very nice.

Lots of new car makes and models.

Good sales person

Super convenient that all these dealerships are in one place when car shopping

Feels like you have to beg to give them 30k on a car... Omar, the salesperson wanted me to feel bed about calling half a dozen dealers to get him to give me a better price. Took almost 3 hours to buy a car, no trade in. I hope I NEVER have to set foot there again. Would give minus one star if I could.

Great overall caring, personal and timely services!!!

Good

Went here thinking I had a car waiting for me and nope. Finance matter once again. Im strong financially 💪 so one of them said. But thats all, they just say I am without showing it. Grrrr

Service section knowledgeable on needed car repairs.

Good I was at Capitol Honda having my car smog.

This review is for Capital Expressway Used Car Factory. This is the best place to go for a good used car. No pressure at all, but these people are sales professionals and they will do their best to find the car you want. If they dont have what you want, theyll say so. Also, the most fun staff!

Punctual service. Car was ready when said. Offer rides and have a great waiting area if you decide to stay

Went in 4 inspectionInstead of doing g the job!

If you do a little research and make an appointment, you will have great success! David Bradly gave outstanding service and we are very happy with the deal we received.

You can usually find any car your looking for here. Great service in the dealership area and service area when your buying a new car. However when you call in Nissan, for some reason the person on the other end of the phone doesn’t have a clue how to help. Also after we took my daughters newer Mazda in for a routine oil change. The mechanic failed to refill it with coolant and our college daughter drove it home (8 miles). It was smoking. We had it towed back to find out the head gasket was blown. With about $2,000 later and no apology or acknowledgement for their actions. They lied to the point of throwing all the used parts away and rudely laughing at us. I love my daughters Mazda but never will I purchase another car from them again. I do not recommend this dealership at all and after that experience and no help at all with the situation, I will not purchase another Mazda.

I posted a one star review in about a year ago and then changed it when they made good on their service. Its been excellent ever since. Their behavior suggests theyre interested in keeping customers. Yes theres a wait, like every other place Ive been, and they manage it pretty well given how many vehicles pass through there. Waiting area clean and accommodating with free wifi, coffee, and vending machines. Service staff are vitreous, friendly even!

Costco told us to call about a new VW, so we did. Juan V. answered. We told him what we wanted and he gave us a price better than anyone else. We showed up & bought the car at the quoted price. Juan was great the whole time. He was very low key. The finance guy tried to sell us various ad on packages, but even that was low pressure.I do encourage you to get information on the after sale packages (if you can) before going down so you already know if you want them or not.

Very high price, if you how to deal then youll get what you love to have.

Friendly and quick!

Experience here was great! Nice cars and great staff. Had such a great experience, I honestly didnt leave there without purchasing a car. If youre looking for a new/used Mazda to purchase, I would definitely recommend this place

The salesman kept pushing and pushing after I told them I was just looking since I cant go on the internet and look up vehicles without being harassed all day

Had my car for weeks its covered under warranty they had no loaner car for me and Ive had to calm every day just to get some sort of an answer of whats going on really upset with their communication with their customers dont recommend bringing your car here

Our neighborhood car dealerships which is minutes from our home. The latest vehicle, a 2018 Honda CRV was purchased at Capital Honda. Before that we bought a 2000 then a 2004 Ford Focus at Capital Ford. Both Dealerships had friendly helpful staff. 😀

My rear bumper would still match the rest of the car if it werent it getting damaged while it was in there hands.. they repainted it but the paint just didnt match and number was pitted from sand blasting I believe. Had them try again and was so fed up the service and the horrible communication. When it was returned to them the bumper was better but not back to how it was supposed to look. The blue looks hazed and faded. And to top it off they forgot to put my bolts back on the car before returning it to me. So yet again another trip back to the dealership. Guess what my compensation was. A free oil change... what garbage is that..

First time visiting Ford dealer ship and Robert Flores treated us great he let us know everything in advance before doing anything else to our car in a timely matter he was great hes a very good communicator he communicated to us through text message and we were very pleased great job Robert Flores.

Great car buying experience

Subaru dealership was great. Had a problem installing the last of my 4 mud flaps and they finished it for me right there in the parking lot. In and out in no time; and cheap! (Dont want to get anyone in trouble using the F word)

Im going to buy my next car here

My Fiat was given great service

Capital Hyundai...if you need a car, buy it there..service is off the charts!!! Great deals..they love to see cars and will do anything to make you happy...I am not kidding...they arecso nice it us almost unnerving!!! Lolol

Easily the best spot to purchase and service your Chevrolet.

Lots of cars and trucks and such and people who love to help you.

The waiting are is clean and tidy. I waited 3 hours for my car to be done just for an oil change. The free car wash is not something to write home about. I think they just ran the car under a hose and tried to dry. Well its not a luxury car dealership so dont expect much. They just ok.

Great place to buy a car if youre in South San Jose. Most dealerships are super dog friendly... Especially if they can smell youre ready to buy a car.