Vince, Dan and the crew at CAARS are amazing. I have been using there shop for nearly a decade, and they always do excellent work, at very reasonable prices. Very professional and extremely ethical.
Ive been a customer of this honest and professional shop for over 10 years. The integrity and overall auto knowledge of the technicians here is THEE BEST in all of Orange County. It doesnt matter the make/model or year they have an incredible team that can take care of your auto needs - your solution is at CAARS!!
I had a great experience at Caars. Dan spoke with me on the phone, originally offering an appointment time about a week later. When I told him the urgency of my need, he told me to bring my car in right away and that he would see it the same day. He took time out of his lunch to take a look at my car.Within 2-3 hours after dropping off my car, Dan called me back and gave me the synopsis on the car. All costs were up front and handled professionally and efficiently. I got the feeling this business is honest, trustworthy and competent. I will go back to Caars when I have car trouble again.
Last week while I was at work some not so nice people cut the Cadillac converter out of our Jeep. With the help of AAA and CAARS we were back on the road within days. Dave and his team were so great, very informative, answer all my questions, even took the time to look at some other issues we just became aware of.We will definitely make CAARS our only choice going forward.Thanks for the great service.
Very pleasant experience. Took the car in right on the appointment time, took care of the service and had the car ready way ahead of time. Also, the cost was way less than what the dealer quoted. Both Dan and Vince were awesome.
Was visiting from out of the area and a high pressure radiator line went out. Located CAARS through AAA website. Called Vince explained situation. He just about diagnosed over phone and said part was Cadillac dealer part only and he could have it at his shop the following day. The car would be ready for pick up by close of his business. The car was towed in to his shop. He called first thing in the morning with his diagnosis and suggested all hoses be replaced as they were factored original and were 15 years old. He laughed and said got good use out of them. He gave me a price over phone, the work was completed on time and he discounted my bill for having AAA. Recommend shop to anyone.
The kindness and professionalism that I experienced was refreshing. The staff is gracious, honorable, highly competent and most pleasing to work with. I have an older car with high milage. I asked them to examine all aspects to see if anything needed repair. They did with the result being one quart of oil added. They are mechanics who can be trusted, caring about the customer.
I went to this auto shop for the first time when my car needed its breaks changed. I called them and while they offered me service that day I couldn’t leave my car overnight due to work but I made an appointment for the next day. The next day I dropped off my car, and the day after that I had my car back. I experienced excellent and swift service. I paid electronically so if you favor Apple Pay or anything similar you’re good. They even checked up on my car a few days later to see how it was doing, and I assured them that it was running great. This happened a few months ago and my car is still doing great. I’m definitely going back.
Have used this mechanic shop for 16 plus years. Very trustworthy people. Vince and his crew are top notch mechanics that do not over charge and perform great work. Highly recommend Caars Automotive.
Vince created time in the schedule to fit in my friends car in. So appreciative of him and Caars for being a great company. I highly recommend using this business for any car repair needs. Caars is a first class business with a first class owner .
Clean shop with great equipment. Knowledgeable staff, friendly, prompt yet thorough. Vince was very helpful.
I have been using cars Automotive for a few years now and I am very pleased with their service and their personal mannerism towards customers and fair prices.
Can’t say enough good things about Caars. Nice crew, clean shop & great technicians. I’ve had both of my trucks worked on here & they always do great work at a far price. I highly recommend!Micah
Always a pleasure to do business with and always fair priced
This has been our go to place for over 10 years. An amazingly capable garage that can do it all!
The people we have met at Caars are very congenial. This was a pleasant surprise to both of us as, in our experience, this type of service does not seem to attract this sort of person. I feel we got a fair deal and am assured that we can return if theres any problem. We would definitely take our cars here again.I guess they dont have a huge customer waiting area with free coffee, widescreen TV, and Wireless because the wait time here is so short 😉
Great team, knowledgeable and best customers service. Vince is a knowledgeable technician, curtios and honest. I feel comfortable with confidence that my car will be serviced properly.
Ive been going to Caars for many years and theyre awesome! Theyve been able to fix problems on all of my cars... The prices are fair and they give a AAA discount.Highly recommended!
They always do a great job and seem fair on pricing.
My first experience bring my car to Caars. They were excellent in reviewing the entire area to be repaired. Repaired the job on time and took time to discuss their findings from their review of the area to ensure all was in good shape. They also found some areas I thought would be required were not necessary. Now that is refreshing. I give this firm great review for my experience. I would not hesitate to recommend them to my friends or others for automotive repair.
Fast Professional and Excellent Work. Highly recommend these guys. Will be back to see them again.
A hidden gem in San Juan Capistrano. Excellent service, friendly staff and reasonable prices. I definitely recommend this place of business.
My uncle recommended me to bring my car here after having a few issues at the dealer when taking my car for service and would always pay a lot and seems they were not doing their job. My uncle said “ Vince is a decent and honest guy and all the guys at the shop and will do a good, clean job with your car!” . I’m really happy that I took my car to them and my car is working good!! Thank you so much!!
They took me right in to do a Required break and light inspection. They all worked on it to get me out quickly on the lake Friday afternoon. They also did minor repairs without any issues. I appreciate how professional and quick they were. Thank you.
Every visit has been awesome and I feel a difference in my car’s performance immediately! The staff is friendly, knowledgeable, and goes the extra mile to make my miles as efficient and safe.
Good Service. Fair prices. Honest assessment of what is really important to take care of now and what can wait a little .
Everyone there was professional and friendly. Kane did my wheel alignment and no more pulling to one side. He’s young but he knows what he’s doing. You will find fairness and honesty at CAARS. Very happy with their service.
Quality work, great service and fair pricing...
Excellent customer service. Kane spent a long time putting in my back up lights. He said it was one of the hardest vehicles to do! He was so wonderful to spend so much time and they did not charge me one cent. I paid for the wheel alignment and that was it. I will return....
Best repair shop in Orange County
They did a great job on our alignment. Friendly and thorough.
Very professional and helpful. Always on time.
Came for a brake and light inspection and was in and out in under an hour. Very professional service and the owner was happy to answer questions from a novice like myself. A great location for those in southern Orange county.
Very nice and honest people.
Spoke to Dan on the phone and explained the air conditioning stopped working on my 2007 Dadge Ram pickup. He explained in detail what they would do to diagnose the problem and what it would cost. Vince checked me in, confirmed what they would do and the cost. I received a call about an hour later. They found a leak in one of the hoses from the AC compressor to the interior cooling unit. He gave me a new estimate to replace the hose and said they would have it done by the end of the day. At around 4pm Vince called and said the truck was ready. The bill was exactly as quoted and I thought very reasonable. They showed me the old leaky hose and explained where the leak occured. I also received a discount for being a AAA member. Overall this was a great experience. Dan and Vince were professional, friendly and courteous. I received a follow up call the next day to make sure everything was still ok and to confirm that I was satisfied with their work and service. They won me over. CAARS is now my go to shop for all my auto and truck service. Try them. Im sure youll experience what I did. A great shop and great people.
Very friendly staff. Vince took the time to answer all my questions. Thank you
The repairs needed were explained to me. They were completed on time and at a reasonable price. The staff was friendly and attentive.
It is nice to know that Quality and Integrity are alive and well in the Auto Service industry. At least at this place it is!
There organized, professional and do quality work on time. Would I recommended them,without a doubt
Vince and Dan are the best! Highly recommend.
We found Caars through the Costco Auto Service Program. We are new to the area and needed an oil change for our 2020 Land Rover Discovery Sport, but didnt want to deal with the hassle of going to the dealership. We called ahead and dropped our car early in the morning before they opened. We were really pleased with how professional they were and we always prefer to support a local business! Cant wait to come back!
Very professional and reliable with the work theyve done to my car.The price was just right. They even gave me a $10 dollars discount om my first time visit. I will surely come and bring my car here again next time. I definitely would really recommend and give them a 5 star rating. Great service. Thank you so much!!
All the fellas over There at CAARS are solid friendly and professional dudes. Great experience and would highly recommend them to anyone. Thanks Nick!
Excellent service at affordable prices.
Great and friendly service. Highly recommend!!!
I only take my car here. Very honest, friendly, straight forward.
They got me back on the road fast and I made it to my destination. Caars came through when other shops in town couldnt.
Very professional and great explanation of service performed
Caars is an amazing repair shop. Genuine people here who car for their customers. Highly recommend to anyone.
These guys are awesome! I went to them because of all their reviews and they definitely met the expectation. They’re kind, funny, personal and have a great communication. They kept me updated the whole time my car was in and explained different problems in ways that a non car person was able to understand. I would 100% recommend and will be going back anytime I need my car serviced.
Quick diagnosis and repairs .
Excellent service, especially explaining quotation for other extensive service.
This is the best mechanic I have ever gone to. Price lower than most and top quality work. I was referred to them by a diesel mechanic. He called Caars the “gold standard” and they are.
This was my first experience with CAARS and I will definitely be back! My old car needed several repairs and I was concerned that it would be really expensive and would take a long time. I had read their positive reviews online and they are on the Auto Club list of approved auto repair services, so I expected a good experience. But it was better than I expected. Vince listened to my explanation of what my car needed without interrupting, then asked questions to be sure he understood. He said I could bring in the car that day. The next morning I received a call detailing the work needed and the proposed price for each part and the the total expected cost. The proposal was very reasonable. One of the repairs my car needed involved some rather labor-intensive electrical wiring work which ultimately required more time than was originally quoted, but they held to the originally quoted price, which was a welcome surprise. I spoke mostly to Vince and Dan but everyone there was very friendly, courteous, and helpful. I’ll repeat part of the opening sentence of this review: “I will definitely be back!”
Called for a battery replacement. Got one quote the first time I called. Got a higher quote the second time I called. Was told they had the battery in stock and it would take about 30 min to replace. Yet even after giving them the part number of the existing battery, once I got there they said they had the wrong one and had to order it. Instead of taking 30 min away from an hourly paid job I had to take 3 hours. I understand mistakes happen. But 3 hours of lost income more the doubled the cost of the repair. Again. Mistakes happen. And I will give them another chance. Ultimately they were friendly and apparently did a good job.
Vince and his staff are great. Very happy with the service I had done there at his shop. The work done to my car was very detailed and clean. Vince takes pride in his work and it shows. I will be back for all of my car needs.Thank you.
I drove 35 miles to get here and don’t regret it one bit. Highly recommend!
I was turned onto CAARS by a local tire company to get my car aligned. Since then Ive used them for all my car repairs because they have competitive pricing against the dealer and also they follow through with any commitment when making a repair. In addition, they have always managed to get my car repaired quickly so I dont loose time or money. The place is organized, clean and the mechanics explain things and I feel confident in their workmanship based on all these factors and because my car is doing great due to their workmanship.
Dan was very professional and clear with what the issue was and they fixed it same day! If I didn’t live 35 miles away from them, I’d make them my go to shop!
Best mechanic I’ve ever had. The best discount is a quality job and it doesn’t get any better than Carr’s.
Very professional and knowledgeable
HIGHLY RECOMMEND!Finally, a shop were they care, about me and my vehicle.A very clean waiting area w/ coffee & wi-fi and a shop staffed with quality mechanics. When the work was completed Kane said, have a great day and we hope to see you again to which I replied, you definitely will!A+ gentlemen, and thanks again!
Quick & proficient service!
Called and set up an appointment for the morning of my next day off. I showed up at the agreed time and was met by a friendly, knowledgeable mechanic to dis cuss my needs. My car is a 1967, which scared a couple of shops off. He asked me to leave it for a couple of hours. I recieved a text notification that the car was done. I picked up the car, no surprises, and drove it home. The steering wheel was straight for the first time in years, and the car drives much better and goes straight down the road. The shop is clean and organized. I would recomment them to a friend.
Second time using their services. During this CV-19 time, it can be stressful to know you need to get auto work done as well. Staff at Caars was very professional and provided me a fast time frame to return my car after dropping it off when they opened. Came by for an oil change and tire rotation. Happy to give them business and will return in the future. Thanks guys!
The most professional and courteous auto shops I have used. Timing just as promised, on a job that other shops wouldn’t touch. Excellent value.
My husband recommended this hidden gem. Vince was more than accommodating in getting my car realigned and checked out quickly. He took the time to explain everything that needs to be done over time and didnt push any additional services (like most repair shops do). Outstanding service! Ill be back to start those repairs! Thank you, Vince!
I live in San Diego, and travel for work to Oxnard, I had a day off and visited a friend in Dana Point, my alternator went out and there was a very small fire 🔥,! Was at Sushi 🍣 place so called AAA, a local women said call Caars, and they happened to also be a AAA place. Vince was assuming he fixed my truck a friend drive my back to Oxnard so I could work Thursday and Friday! Did late pick up. Very honest I would send my daughter there for work On her car if she needed it!
In today’s world of scams and dishonest people, I have repeatedly uses Caars for my vehicles and have found them to be very honest about issues, not trying to sell you work you don’t need, their pricing is reasonable, and they are always completed on time and sometimes while you wait. I recommend them very highly to anyone looking for automotive service. 💯
Recharged AC and added dye to ensure identifying any potential leaks in the future are easily located. They know what theyre doing.
Very friendly guys working there. They were ready for me at the prescribed appointment time, and got me back on the road quicker than expected. Performed the job I needed done, and did not try to up sell me on anything else. I will definitely return here for future maintenance, and highly recommend them to others.
Very proeessional staff and sevice
Excellent work,service and very friendly.I really recommend this place.Gracias!!
Appreciate all the work they do. Great company and will continue to get my business. Honest and reasonable pricing.
Carrs was awesome! They took me in the same day for an oil change and alignment. Pricing was very good as well!(much better then what I’ve been paying at the dealership) I’ll be back soon for any car needs
Ive been taking all my vehicles here for 5 years and the place is a rare find, so honest and educated with mechanics. You will never be disappointed. Jimmy
We take all of our vehicles here. They are good, professional, and affordable. And they’re always friendly and willing to fit us into the schedule. Highly recommend them!
Found out about CAARS on social media. Needed an immediate battery replacement and got a fair quote for drop-in service. Vince was very helpful upfront and during the visit. Work was completed in a little over 30 minutes. Liked the service so much I scheduled a follow-up service for the car next week!
Prompt service, nice employees, great rates. I went in for a tire rotation and it took 30 minutes and cost me $25, which is the best deal I’ve found so far. The person who helped me was also super nice! Great place, and I’ll definitely be going back.
Our Toyota dealer is closed for service & a friend recommended CAARS. They are polite, professional & honest. We will keep them as our auto service provider!
Great Service and very prompt!
Super professional, quick, good quality work and good quality workers. Thanks guys! - BMW 325
CAARS has become our place for all our car needs. From oil changes to bigger maintenance issues, they are professional, economical, and very knowledgeable. I recommend CAARS to all my family and friends.
Vince, Dan and ALL the amazing guys at Caars are the absolute BEST! I’ve been taking my cars here for years. As a single Mom, I’m so grateful that I have a place to take mine and my kids’ cars too knowing that I’m in the best care possible. I trust these guys 100%. I won’t take my vehicles anywhere else!
Could have, should have, been a 5 with a little more attention to detail. Please read my Good News/Bad News below:GOOD NEWS: Shop is very clean & organized. Staff is well trained, with Certifications. Everyone is very friendly and professional. Prices are reasonable. Mechanic found an issue I was not aware of and fixed it.BAD NEWS: One day prior to my visit I called the shop mid-morning - no answer so left a message with questions I had; the call was never returned. Next day I took my car in for headlight adjustments and oil change; also to check front bushings. Cost for headlights was posted on Shop Fee bulletin board, but was quoted a 10% higher cost. Was advised that both front bushings need to be replaced. I asked for a quote and was told they needed to check prices and availability - still waiting for quote 3 days later... Going on a road trip soon and need this repair done!Norman H.Update:Brought my car in for a brake job. These guys definitely earned a 10! Job was done at the time promised. Cost was a little BELOW their estimate. I also had a warning light that I could not figure out. Turns out there were actually FOUR issues. They diagnosed and fixed them all and the charge was next to nothing. I will definitely be back again. Honesty and competence define this shop. Go there!
Ordered a part. There next day. Always fixing the problem in a timely manner.When I have had a problem they have helped me get the car going again. Terrific people
Recommend Carrs very highly!!
Honest, professional, friendly, expert. The only place to go.Update 08/2021: Not only does the whole family go to Caars but all my friends now go there too. Still the only place to go.
Caars automotive has been my ONLY mechanic for over 10 years. They have superceded my expectations with above and beyond customer satisfaction and impeccable service. All of them value each and every one of their customers as well as offering very fair prices with fast delivery. Well done guys! You deserve every bit of praise you receive! Thank you for my continued experience.
Was pleased with all phases of there service. They were ready to start on my car when I arrived on time. After the work was completed they explained what they did and the benefit of it.I was pleasantly surprised when they charged me less then the estimate. I will be coming back for other services.
Went in for an alignment and they got me in and out of there within an hour. Great price and service! I highly recommend them.
I have been coming to Caars for many years for different cars and I have never been dissatisfied by their work. I live out of the area but still use them when I need an honest diagnosis and work done. They’re honest, reasonable and they do excellent work.
The guys at CAARS are great! Ive taken my cars to them for repairs and have been totally satisfied with the workmanship. They give you an accurate estimate and repair in a timely manner. Fair and Square! Plus, they are a Costco authorized repair facility which to me, means they have high quality results. Dont hesitate to give them a try!
Very happy with CAARS. Will refer others & return when needed.
The CAARS guys were great. This was my first time with them, and I dropped by without notice after finding positive reviews online. I had chronic brake wobble on my GX, and the CAARs team diagnosed the problem accurately; fixing the problem within a few hours at a great price. Thanks guys, and I will definitely be back👍
Most honest and skilled auto shop I have ever been to, I drive over 30 miles just to go here
In n out quickly at a fair price.Clean, squared away shop.Came in from out of state and was not taken advantage of. Will definitely come back if I need anything done. Thank you
Great service! Honest and dependable. I have been a client for many years!
Vince fit us right in, serviced our car at a very reasonable rate! We were so impressed. Caars is our new mechanic and we are so happy to patronize someone we can trust.Thanks Vince and the staff at Caars!