Good selection. I had my eye on one vehicle that i think has already been sold but great customer service. The guy we dealt with was super nice. Blue eyes. Tall. Cant remember his name. Id go back and purchase from him. The fiance and I loved browsing for our new vehicle here

Mr. Luna was so helpful in purchasing our Mercedes. He made everything so simple. Answered all our questions. I recommend you ask for him specificity when shopping for your new Mercedes.

Salesman Raj is FANTASTIC! Started off looking & inquiring online for vehicles. Received an email right away inviting to come look in person! Drove over in the day and took test drives of different vehicles. Dealership is Sparkling clean. Staff is patient and Raj took great care of me. I never felt stressed or pressured. Felt so comfortable I bought my Silverado 2500HD...and at a great price! I really recommend Raj...and ALFANO Chevrolet!

We had a great car buying experience at Alfano. We were in the area on vacation and found the Mercedes I have been looking for! Our salesman Wells was great from beginning to end. He wasn’t pushy and let us look at the car and not hover over us like at most dealerships. He even went above and beyond with the details of getting this car to our home state. 10/10 recommend Wells and Alfano.

A wonderful experience working with Mr. Luna and one of my clients to get the loan approved for the truck needed for his business. Friendly, funny and knowledgeable staff went out of their way to make it happen. Thank you all!

Made it right, I had my 2019 Sprinter in for a recall and when they had the seat out they may have inadvertently bumped something that made the power controller on the coach malfunction. After contacting the service manager they dispatched a RV service company to come check it all out, the problem seemed to self resolve and I am back in business. Hats off to a company that stands behind their work, Great job, highly recommend .

Just bought a car from Mike. He knows his stuff and is super helpful. I was in a time crunch and he was happy to work with me. Thanks Mike!

We had a good experience working with Elías Bautista! After a little mix up on a used car we were buying Elías went above and beyond to make it right. Great service! I highly recommend you ask for Elías when you visit

Was son bought his recent car here as well as his grandmother. They both raved about their experience

Phone system was having problems when I called for service. Very responsive to the recall repairs.

Professional attentive staff. Phil always ensures smooth sailing from start to finish. Excellent communication. Cheers!

Such great, awesome, and trustworthy service department. Professional, friendly staff. It’s been a pleasure, I’ll always return. thank you so much! :) I haven’t bought a car from them yet but I have taken my car in for repairs and service and I am certain when it’s time to purchase a new car I will only be coming here!

They will forever have my buisness! By far the most helpful welcoming, and amazing Mercedes dealer of the entire Central coast. After trying other MB dealers, Alfano is indisputable as the best!!! They helped me find all the parts I needed even overnight special orders to my house! Will definitely be coming back a lot more! Keep up the amazing work! Most definitely on Par on customer service with their German counterparts in Stuttgart!

Our experience was awesome and very satisfying and all because of a great car salesman Roj and well come back to buy another car!Thanks

I have purchased two Mercedes from them in the past four years. I will not go anywhere else. I trust their entire process and always leave knowing I got the best deal around. The entire experience, from sales to finance to service, is professional, efficient and zero pressure. I will definitely be buying my third car from them in the near future.

Our experience at the Mercedes Dealership in San Luis Obispo was outstanding. Anthony Cota in sales treated us most professionally and was not pushy towards my wife and I at all. Our interaction with Leo Shabbar the Finance manager was the best. Our next Mercedes will most definitely be from Alfano, if this is any indication of what to expect.

So I brought my sprinter in at 7:45 and was out by 12:30. A long time for a replacement hose. I was told about an hour. I sat there in the lobby for almost five hours. Would have liked to have gotten breakfast or something. But the real issue is with the fact that they didn’t put the radiator drain plug on properly after draining the fluid and it caused my to lose all fluid while on the freeway home. We were almost stranded and had to be towed. They also overfilled the oil triggering the oil indicator which caused us to have to pull over as well. And after all that they charged me over 400 bucks for maybe a 200 dollar job. Thumbs down.

Stay away..the are not honest at all.. bought a used car, they promised to fix a center console then refused to fix the item...

Alfano Motors is the worst car dealership I have ever visited. I made an appointment in advance to view a specific car in order to be sure it was ready to be viewed. They assured me the car would be brought up front and ready for viewing.Instead when I arrived, the car had not been brought up front. A sales man went back to behind the sales lot and returned to me stating the car would be brought up front in a few minutes.Instead I saw the car being driven off the grounds. I apprised the sales person and he changed his story stating the car had been driven downtown to be fueled and washed.Observing that the car wasnt ready and that the story was changing I asked the salesman if I should come back when the car was ready for viewing. The salesman told me No, it will be back in a few minutes.When the car was not returned in a few minutes, I asked to the sales manager. The salesman became angry saying Of course you want to see the sales manager!I spoke to the sales manager and he defended everything the staff had done without talking to them. The salesperson walked in and falsely claimed that I had cursed which did not happen at any point. The sales manager then ordered me to leave.I was ordered to leave because I dared to politely complain about the poor service I received. I only wanted to buy a specific car, but instead I was verbally abused and refused service. Worst service I received at any business anywhere!

I will never give less than 5 star for any business, we all need a chance to make things better. I want the best for all businesses. But my experience with this dealership has not been good at all. Starting with financing took to long, delivery of the car took almost a month, i was promised that I will get the $1,000 delivery fee refunded several times, as of today 8 months later nothing happened. I have sent photos that the vehicle was deliver with seats damaged from some green stuff maybe they did forget the window opened, purchasing Mercedes S450 new should be a beautiful experience and new car should be in mint condition, no the car was not delivered on time, was not financed on time, was not delivered on mint condition and as of today I have not heard back from dealership, i have exchanged a lot of text, emails phone calls and Facebook messages. The biggest issue I currently have, i can not register my new car in Texas and pay the sales Tax because the dealership has not sent me the documents I will need to register the car. I got so tired with this new car in 8 months I have no temporary plates to drive the car, no registration. Please guys if someone has issues like this dealership this size should fix things very quick. I have no idea what to do now. I am trying to trade the vehicle and i can not trade because the vehicle its not register in my name. Please guys take this serious and call me back. Another optional product i wanted to cancel called XZILION I was told that i can not cancel because the product was applied to my vehicle. I have no idea how this product was applied to the vehicle or how that product works. But the most important its the registration for me. Hope someone will listen and try to fix the issue today. If not I will have to get the legal way, will cost me money but I need to take care of all this issues.

NEVER In my mind would I have thought that I would want to buy a car during a pandemichowever, ALFANO Motors changed that thought.My salesman Justin Williams was very organic and genuine from the start; he made my test drive a want to buy my dream car!My experience with the Sales manager Jerod Hurnblad and Finance manager Leo Shabbar made it very simple, easy and transparent they went above and beyond to make my Dream come true a reality I LOVE MY CAR!!TELL THEM I SENT YOU!!

While on central coast, my trunk on the car would not shut, and I had to wire it shut. Thank you Mercedes for your help. They fixed it in no time, at no charge, and I was on my way. Thank you for your assistance!

The car buying experience at Alfano Motorcars is simply amazing. Their professionalism, vast knowledge and personal touch makes the car buying experience a positive one. Every car I have leased with them over the years has been smooth and enjoyable. I highly recommend them!

After searching well over a year for a used Sprinter I finally gave up and decided to order one new. I had two particular ‘unusual’ desires, a 4x4 and a ‘low’ roof. I need the 4x4 and the low roof is critical for my parking needs as the high roof is too tall.Since I live in the Bay Area I began my search at the local Dealerships but most had very limited stock. A Dealer across the Bay in Fremont had a ‘cargo’ version of the van I wanted (I was looking for the ‘crew’ model) so I went to look at it and inquire about ordering a van.The salesperson who took me for a test drive knew little to nothing about Sprinter vans. So little, in fact that he tried to fill it up with gasoline while we were out on the test drive…I could not believe how hard it was to find a Mercedes Dealership with a salesperson who knew anything about their own product!Moving on I started asking friends with vans where they bought theirs and if they had any recommendations. One of my buddies said that there are some dealers who specialize more in Sprinters. I remember seeing a number of Sprinters in the lot at the Dealership in San Luis Obispo on a recent drive to Santa Barbara so I decided to try calling them.I was connected to a salesperson at Alfano Motorcars Mercedes Benz Sprinter who knew far more about these vans than anyone else I had spoken to by far. Not only did he fully understand and appreciate the need for the van to be 4x4 with a low roof but he was able to describe and discuss virtually every single option and variation. He even sent a lengthy pdf that went over in detail with photos every single option that can be chosen for this van. We carefully reviewed all of these options and created an initial ‘build’. After thinking more about a few of the options we tweaked the build a little and placed the order for the van. I think I selected virtually every single available option except the headlights that turn with the steering…I was told the van was scheduled to be built in October and arrive a month or two later.This was four months ago.Two weeks ago I contacted my salesperson to ask about the schedule. He called back and said the Van was finished and on it’s way. A week ago he called to tell me it had arrived. We made a plan for me to pick up the van that Friday at 11 am and to do as much of the paperwork, etc. necessary ahead of time. I was going to pay cash so I started pulling together the roughly $80,000 I would need.I live four hours away and needed someone else to come and drive with me so I decided to make it an impromptu short vacation and took Wednesday through Friday off work. The plan was to drive down Wednesday, past the Dealership in SLO, and stay a couple of nights in Santa Barbara before heading back and collecting the van on the way.Three days off work and two nights in Santa Barbara may seem a bit over the top as a celebration for the new purchase but I was really looking forward to it. At 55 and after buying countless vehicles over the years, many new, this was going to be the very first new vehicle I ever bought for myself. I was pretty excited.On Wednesday afternoon, two days after calling to tell me the van had arrived and after I had already arrived in Santa Barbara, the salesperson called to tell me the wrong van had shown up. It had a high roof.“What do you want me to do?” he asked.What do I want you to do? Seriously? I want you to figure out what it will take to get the van I ordered here, how long it will take, and what you plan to do to make this up to me, I told him.Then he sent me a photo of the van (with the tall roof). Apparently when he called to tell me my van had arrived two days earlier he never even went to look at it… Not that day, or the next and not until the next day did he take the time to even look at my van.This was last Wednesday. We had an appointment for Friday that (obviously) I did not keep.The salesperson has not reached out to me since in any way. Not once. Not at all.

Helpful and efficient service department.

Nice Mercedes dealership.

Jorge and Kevin really worked hard with the bank so that we could get approve for my camaro 2021 ss and it took a week to get a respond from the bank and which was great after 5 years im able to get one of my dream car but I its a bummer I wanted a Wild Cherry one and they didnt have it but the color that I chose was the only auto w/sunroof and I appreciate that Jorge and Kevin helped us out thank you I recommend that you go get a new car at Alfano

Absolutely amazing customer service. Super friendly, attentive, and caring. You can tell every single employee really loves their job and where they were work. Thanks, Alfano!

Jorge (Sales) and Mike (Financing) were the absolute worst! Do not do business with this slimy place.The test drive experience was fine, and I set up an appointment to come back and purchase the vehicle. When we arrived they said they had to print paperwork (shouldnt that already be done if we had an appointment?). The showroom was absolutely empty, and they had us sit and wait for over 30 mins before Mike finally came over and said oh I saw you sitting here and thought Id get you started. Its all a big song and dance to wear you down. He then started pushing us way too hard on the extended warranty. I politely declined several times and he finally moved on with the process. Then he came back to it and started telling us how much we needed this BS warranty. It was so frustrating for someone who actually knows what theyre doing, I was about to walk away at this point due to the slime-ball tactics being used. Alfano, please recognize that your customers are not idiots and accept a straightforward deal instead of wearing them down. The entire purchase process took over 2 hours because they kept stepping out of the room and making us wait and overselling add-ons we didnt want. I will never be back to this dealership and advise all to stay away.

First I want to say that the employees are all very nice and courteous. I called for a service appointment on 10/20/2020 for my 2008 Dodge Sprinter 2500. I booked the appointment for 10/26/2020. Arriving at 9:00 AM, I wanted to wait while it was being diagnosed for the check engine light and was told they could give me a ride home because it Might be a long wait. I accepted the ride. It was a very nice, clean vehicle with a very friendly driver. By 5:00 PM, I hadnt heard anything, so I called. Romer returned my call and informed me they hadnt looked at it and would need to keep it overnight. Since its my only vehicle, and I live in it, I said I would pick it up and bring it back the next day. He informed me if I did that, I would have to start all over at the back of the line, and the same thing would happen the next day. I reluctantly agreed to leave it overnight. Same thing happened the next day. When he returned my call that day, he said they would need it another night. On the third day, Wednesday Oct, 28, 2020, I was told they needed to order a part that would be delivered on Thursday or Friday at the latest. We agreed that I would pick up the vehicle and bring it back when the part arrived. I asked Romer for a military discount, and he said, Yes, its 5%. When I went in to pickup the vehicle, Josh told me that their military discount is 10%. He also offered another 10% discount to make up for having to go without my vehicle for 2 days. I thought this was great, and at this point, I felt OK about Alfano. One of the issues I wanted addressed was the dashboard storage box lid was broken, and I wanted it replaced. Romer quoted me $199 for the part and a total of $500 to replace it!!! I found the part online for $155 and replaced it myself (no prior Sprinter experience and no torx bit) in 30 minutes. I never got a call saying the part was in for the blower motor. I left a message for Romer on 11/3/2020 and never received a return call. The next day, I called Josh (I think hes a service manager). He called me back saying the part was there, but it hadnt been entered into the system, so I didnt get a call. I requested a refund at that time. Since I didnt have them do further work on my vehicle, I didnt get a military discount at all! I wont be going there EVER AGAIN.

I took my car to be serviced at the dealership after waiting for over 2 months . once there I was shocked to see NOT A SINGLE PERSON WEARING A MASK OR PRACTICE SOCIAL DISTANCING. Not in the service department or the sales department . The service department work was fine and the staff helpful and cordial but the heath of customers and staff really should be addressed

Don’t deal with a guy there his name is Raj, he is Big lier

I would NOT purchase a vehicle from Alfano again. There were a few detail issues on the truck we purchased but Raj was great. He fixed everything and had the truck back to us fully detailed and in mint condition in a week. However, never got my extra car payment refunded for $526 on the car we traded in that was autopayed a few weeks after trade- in. And got to drive a POS from their lot for a week while the truck was being fixed. That experience took me back to high school days. Since I already paid the money on my previous car for the month I wish I could have just driven that instead of their POS car. It’s 2 months later and enough time for Alfano to have refunded me the money.

Drove all the way from Las Vegas to make our purchase with Anthony Cota! He helped us throughout the entire process remotely and was a pleasure to deal with in person.My husband wanted a very custom build and they were the only dealership to have it! On top of that, the manager offered us specials & trade-in values that made the deal totally worth the drive!He worked hard to earn our business and was in touch with us the entire time. He answered all of our questions and I would definitely come back here again.San Luis Obispo was a beautiful beach town in CA -- where we could go and enjoy the beach after. Made the purchasing experience very relaxing and peaceful. Highly recommend seeing Anthony here!

I go here to get my Chevy Bolt serviced. Excellent customer service.

I was going through a rough time with some issues I was having with my vehicle. As many might know, purchasing a new vehicle can be stressful. I choose Alfano Motorcars in San Luis Obispo and I can honestly say it was the best choice I could have made. I spoke to Ali Khan who helped me find the right car, at a convenient monthly payment for me. I did not feel pressured, I took my time in choosing the car, asked a lot of questions and he was not pushy at all. The staff at Alfano Motorcars were all super friendly and welcoming. I really recommend this dealership. Thank you Ali, George, Kevin, everyone at Alfano Motorcars.

Update: Changing from 2 stars to 1 star.Mercedes Financial called me back to let me know that Jacob and his manager refused to cover the last payment. The rep at Mercedes Financial spoke to his supervisor and Mercedes Financial is taking care of the last payment to make this right. I would highly suggest that in the future Alfano try and at least understand the perception of the customer instead of outright refusing to honor something that in my opinion was implied before I even purchased the new car. Its ridiculous that they would prefer I drive an hour and half for a $50 tank of gas (which would cost me $20 in gas round trip) rather than pay a $140 payment. Im never going up there as I have no reason to drive that far to get gas, which means they lost me, anyone I might have referred and got a bad review all over $90.Update: Changing from 5 stars to 2 stars.When I called to inquire about the new car Jacob clearly asked me when the lease on my current vehicle ended. When I said I had one payment left he responded that it would be no problem. Ive turned in many leases that only had 1 or 2 payments left and Ive always had the dealership pay off the lease since I was either leasing or buying another vehicle from them. Anyway, to make a long story short, I got a bill for the final payment, called and left a message with all the details so they could correct their oversight, then got a call back from Jacob telling me I must have misunderstood him. Why would I not have waited 3 more weeks to finish out my lease when I only had one payment left if I wasnt sure the dealership would pay the last payment? The payment was only $140...and on top of that the dealership owes me a tank of gas since my new car had less than a quarter tank when I drove off the lot. I live about an hour and half away from the dealership so there is no way Im driving up there to fill my tank. And to really get me ticked off, Jacob mentioned they did me a huge favor in letting me mail them my second key for the car I turned in...but were pretty much square on that in my eyes since they forgot to give me the second key for my new car and had to mail it to me. So for less than $100 they now have an offended and disappointed customer. I didnt want to get into an argument with Jacob so I hung up. Ive called Mercedes Benz Financial to let them deal with it._______________________________________________________________________Original review:I called to come in and turn in my leased vehicle and also purchase a CPO C250 that I had pretty much already decided on. I spoke with Jacob a few times over the phone in advance and then drove up from Santa Barbara to work with him to purchase the car shortly after. Although he was new to the dealership he was very hospitable, honest, professional and quick. Was literally the fastest vehicle transaction Ive ever experienced which is amazing considering I was also turning in a lease. Everyone I worked with was extremely helpful and went out of there way to accommodate me. I absolutely love my car and I 100% recommend them if you are in the market for a Mercedes!

Great experience.

Great service from the service department. Interaction was easy, scheduling was easy and all I had to do was drop the car off, show back up and pay!I had a question about the MercedesMe app functionality and my service advisor had an answer by the time my service was complete.Short of being free, this was very painless.

I am specifically writing this review for sales man Justin at Alfano Motorcars. Im for the first time looking for a higher end vehicle. I appreciate how Justin handled me throwing at him the I have no clue what I was looking for. He was relaxed, non-annoyed, no pressure & in no rush. Most of all I really appreciate Justin not dumbing down car/engine talk with me & treating me like I feel he would have treated a potential male client. You wouldnt guess by looking at me but a feminine looking woman that has been trained as both an automotive & diesel mechanic. Too many females HATE to shop for vehicles by themselves due to being taken advantage of & being treated as if we are clueless. I highly commend Justin & if I do end up purchasing a Benz I will definitely be going through Justin. Thank You.

I have a new Yukon, it was in for service Wednesday. My wife drove it home so I just saw this Saturday. When she took the paper mat cover off, the one so you dont get grease on the mat or carpet. The mat was all greasy, terrible!!! I mean sick!!! I know this car only costs $66,000.00 !! The service lady in the Chevy show room is great and very professional. Thanks very much, Bruce and Judi Pedersen

Check engine light came on. Stopped in and they said I needed appointment. Went inside to wait and there was no one available to set up the appointment. Waited way to long with no assistance and left. Will handle by phone so I dont waste my time but they need to do better on staffing intake.Update. Went home called and left phone number for service to call. At 1PM gave up and called local German Auto Works. They answered the phone and set up an appointment. Well stick with them from now on.

I come to look for A220.Staff is very nice. I forgot what his name.

Just drove home in our new (to us) Chevy truck from Alfano Motorcars and we couldnt be more pleased! From start to finish, it was a very relaxed and easy process with excellent customer service. The sales manager, Abdullah, gave us personal attention and concisely outlined our options with no pushy salesmanship. Leo walked us through our financing in quick, clear terms and made a rather laborious process fun and lighthearted. We received a great price and outstanding service. Highly recommend the whole team at Alfano!

We came in to look at a few different cars, not 100% what car we wanted. We told them the monthly payment we wanted to pay and they kept us within our budget while showing us different makes and models. Both Leo and Brian were a huge help making this process an easy and fun experience. Not to mention we got an amazing deal! I highly recommend Alfano if you are looking for a new vehicle.

Very nice people and they go out of the way to make her appearance very pleasant and Beyond is very nice

This place is great! Had the best dealership experience so far. Quick and easy buying. They get your the best price and lowest interest rate. Jacob is a really nice,energetic and patient person who cares about his costumers. Make sure to ask for him on your next visit.

Phillip in the service department went out of his way to be nice and helpful when our car door lock was broken. He was great about communicating when the car would be ready and even took it a step further and fixed our recalled airbag- something I had been waiting months to get fixed in our hometown. Thank you Phillip!

These folks will tell you want you want to hear get the car off the lot. Later they will call you back saying you dont qualify for original terms... predatory lending. sales guy gave me the behind the scenes in text telling us the dealer must pay a fee to give us a 84 month loan. We negotiated the terms and price, everything was signed at 84mo at 0%. They called us back a few days later telling us we dont qualify for the 84 mo program and only the 72 month deal would work. The dealer would not stand behind what the sales guy said in text. The sales manager also told us over text that we could return the vehicle if we didnt like the new terms. we tried to return the vehicle but they wouldnt take it back. dont trust these guys.

I had an excellent experience with Alfano Motorcars, thanks to Jacob Sotelo and the rest of the personnel here. I was leery about buying a car because of my credit, because I thought beforehand I would not qualify. I didnt plan on buying at all, but I was passing by and on a whim I decided to stop in. Jacob made the experience of looking at cars seamless, and he inspired me to take the plunge, Im resolving some credit issues and plan to come back as soon as thats done! I know now what car I want-the C300. Its really a nice car and I look forward to driving it out! Thank you Jacob and everyone at Alfano for a wonderful experience!

THANK YOU RAJ FOR HELPING US BUY OUR DAUGHTERS 1ST CAR!

Great people and no pressure. Its nice to have questions answered

I had originally just stopped in to Alfano Motorcars to replace an old key fob battery. Thanks to Elizabeth Torres I ended up driving out with a new 2017 C43 convertible. Elizabeth was outstanding, very knowledgeable with no pressure what so ever. It was a very pleasurable experience dealing with Elizabeth and making it possible to lease a new Mercedes with minimal effort and no stress. On your next visit to Alfano make sure to ask for Elizabeth Torres.

From his first greeting to the final handshake our salesman, Tim DeLavallade, was a pleasure to work with. Tim gave us a thorough demonstration of the ML-350 we were considering. We had an ample test drive and in depth explanation of the cars many great features. Throughout our negotiations to purchase the car, Tim was very professional and he kept a sense of humor, which in our case always helps.We also had a good experience with Sue in the finance department who facilitated our loan process and paperwork.Thank you Tim and Sue for such a wonderful buying experience!

Took my Ford here for a SMOG check and they were able to get me in right away, at a very reasonable price, and every member of the staff was extremely helpful and friendly. I would definitely recommend this dealership for purchasing or service!

Mark Tatham at Alfano Motorcars did a fantastic job of finding a car with everything I specified. Prior to this, it took me weeks to find a car similar to what I wanted and Mark found the perfect car on the first day. He gave me every single detail I needed to know about the car and was with me every step of the process. He was very relaxed and didnt pressure me into anything and was very responsive over the phone. Without him, I probably would still be looking for my perfect car.

I bought the best truck EVER here and the team went way over and above to give me not only the deal I wanted but to find the truck, make me happy, help me when I forgot materials (I was SO nervous! I forgot my updated insurance card!), and just make me feel like I was in great hands.And I was. I cant believe the truck I got and the deal.And I drove a long way to get to Alfano. The local dealers were jerks---Alfano was patient and represented everything in its honest form. Thats how its supposed to be.Yelp needs more stars. I wish I could give them 10.Parking is great, the team is friendly and patient, the facility feels homey, and they get you in and out as quickly as youd like. Not pushy, but it also didnt take me all day!I would love for people to ask me where to go to buy a car or truck (ALFANO!!). I have nothing but nice things to say.

Craig was amazing! We stopped in today to see what was available in the lot that was in our price range. He was incredibly knowledgeable and although we did not walk off the lot with a car, I know who I am dealing with for all future Mercedes purchases! Thank you Craig for the amazing job! Keep up the great work!

Justin did an amazing job with us

What a great experience purchasing my new CLA250! Love this car and owe it all to Justin Billings! He found exactly the car I wanted that meets both my lifestyle and budget. If anyone is looking to buy at Alfano Motors I highly recommend asking for Justin - he will go above and beyond to take care of you!

I just worked with Elizabeth Torres at Alfano Motors in San Luis Obispo. She called me at 9am to let me know she had the car I was looking for, so we drove down that day from the East Bay. She kept me up to date on what was happening with the car as we drove down and she even waited for us after hours to make it convenient for us. She even put up with my Dutch husband!!! She is honest, no haggle and fair. As a sales person person myself, I really appreciate her forthright approach and highly recommend her!!

We just purchased a used vehicle for our family here. Craig was very friendly, and helpful in this process. He helped us explore the features of the vehicle, and was not pushy or annoying like some car salesmen can be. He was genuinely interested in helping us find what we needed for our family.Thanks Craig for helping us out! The finance manger was great to work with as well. Would come back here again, and recommend Alfanos, to a friend or family member.

I had been looking at some MB online, and went to Alfano Motorcars to check them out.I had gotten there a little early and met Craig Buington one of the sales reps. My experience from the beginning, test drive and sale was fantastic. Craig was very knowledgeable, and helpful, along with Tim. Finally the paperwork with Sue went very smooth.I then went to the parts department to pick up a sunshade fro the car and met Bill. He was very helpful and friendly.Great experience of buying a car from them, and the follow up has been great.

Mark Tatham did a great job getting us into the cars we wanted when we visited Alfano Motorcars! He was friendly and very helpful and kept it real with no unnecessary information. We traded our SUV in we bought from Alfano a few years prior and they gave us a good trade in value. Thanks Mark, Jeff, and everyone at Alfano Motorcars!

I was in the area shopping around while my husband was running errands, and decided to stop in and take a look at the vehicles in the lot. A gentleman named Craig was so enthusiastic and knowledgeable about the vehicles. They had a beautiful Jeep on display which I could not take my eyes off of. He gave me all the information I needed to pass along to my husband. Craig is a great asset to the Alfano team

Worst dealer ever. Would give 0 stars if possible They tell you one thing over the phone and start bs-ing when you get there. Drove 200 miles for nothing. Whatever they tell you make sure you get it in writing. Better yet go to a different dealer.

Had never considered purchasing a Mercedes because of price, but they had a 2015 GLK 350 at a great price. Justin was s new salesman, but very personable and informative. No high pressure like your typical car salesmen.We are now the proud owner of a beautiful black Mercedes. Ask for Justin if youre looking to buy!

Went in today after I had my car wrecked in an accident, and Jacob was incredibly helpful in finding me a safe, new, good on gas and reliable vehicle. We wound up with a 2018 Chevrolet Malibu and i love it! He was helpful and fast through the process, and I would highly reccomend asking for him and visiting this dealership!

Recently bought a E350 CPO convertible from these folks. We recently moved to Nipomo from Los Angeles, and are amazed how friendly people are. We worked with Leo and Justin, and they were great. Helpful and not pushy. Hank, the finance lady was great too. They made buying a car almost non-streeful. Service so far has been helpful also. I will gladly refer friends to Alfano in the future.

Had my Sprinters passenger side air bag replaced (recall) and had to take it back because the dash control panel wasnt working afterwards

Absolutely the best car buying experience....easy, fast, and fantastic customer service. I wanted to support local and so pleased I did with Alfano Motorcars. Happened by chance to work with Abdula in Sales Dept! It couldnt have been better. He made the process so easy and educated us along the way. He was looking out for our best interest. Ask for Abdula when your at Alfano.

I knew little of the various options in the Mercedes-Benz line of car, so my learning curve was greater than most person who walk onto the Alfano lot here in San Luis Obispo. Jacob Sotelo did an excellent job in giving me ample time and information so that I could test drive and determine which model was the right one for me. I was never pressured or pushed in any direction. Jacob is exceptionally knowledgeable about cars and he exhibited endless patience in allowing me to slowly come to my own decision. Buying a car with Jacob was an enjoyable experience.

I met with Michael Escalle and it was a great experience. I was able to drive a 2017 GMC Sierra and really loved it although it was a bit out of my price range. Michael took me around to many other cars for about an hour and answered all my questions. I let him know that I was looking for a bit older car that was in my price range and he took down my email and said he would email me whenever one came in that fit my price range. I was real impressed. Thanks guys!

I want to thank Jacob at Alfano Motors for his superb attentive customer service. His knowledge of cars was very impressive. Although I am still deciding which car I like to purchase I know I will be back and have Jacob as my go to guy when I close the deal!

Justin was extremely helpful. He patiently showed me around what they had available on the floor in my price range. His carasmatic personality, and kindness made me feel comfortable throughout the entire process. Highly recommend seeing Justin at Alfano Automotive!

I will try to make this short. I drive a C250 Mercedes 2014, purchased used at Alfano Motors in 2014 with 10,000 miles on it. I recently was told that it needed a new Turbo (36,000 miles). My warranty ended Nov 30 - I was at the dealership on Dec 10. Mercedes good willed the part, I was supposed to pay the labor (still expensive). Well, good news the state of California has a Vehicle and Emissions Warranty Act with specifications. They paid for the labor. Yahoo. I big shout out to Alfano Motors in San Luis Obispo and Dan Tanabe for following through with everything. A very pleasant experience and I am telling everyone.

Leo and Justin were the most helpful coolest guys helping my family and I buy a brand new GLS450!! They were very attentive with whatever we needed and made sure we left satisfied and prepared. 100% recommend coming to Alfano Motors!!

Alfano motorcars was the easiest car buying experience my brother and I have ever had. Hank and Mark were great to work with, and we LOVE our new car!! Thanks again for everything!

I experienced the best service & attentiveness @Alfano motors in San Luis Obispo by Jonathan Crabtree & Staff. They personally contacted me to see if we could work out a deal that I was pleased with. I would highly recommend Jonathan @Alfano motors.

I had great service, especially from Jacob, who sold me my new car. He was knowledgeable and patient with me as I asked many questions. I am happy to have given this shop my business!

Great looking selection of new Mercedes and Chevys. Big sales lot, always busy. Sales crew there are polite and professional. Its just a good place to shop for a car

Bought a used Lexus here and the staff was incredibly helpful and never pushy. Mark was especially great to work with! This was the first time in the last four vehicles that Ive purchased where the experience was quick and painless.

My wife and I came to test drive a Chevy Volt. The salesperson, Mark, was super helpful and friendly, and really knew his stuff! He answered all our questions and wasnt pushy at all--Im super impressed with the service!

Icame in to look at a sports car and have never thought of them for sports cars. Michael E let me drive some and absolutely love them. Payments were a little much for me at the moment but his customer service was fantastic and recommend for anyone looking for a new car.

Went in to look at a 2013 Toyota Tacoma and I was blown away with the service. Abdullah first reached out to me personally after I inquired online and was very easy to communicate with. He was very helpful scheduling appointments and dealing with the finances. Jonathan was extremely helpful showing me the vehicle on the lot and walking me through the process. They were all very understanding of my situation and even let me take the truck on an extended test drive. I never felt pressured into buying the vehicle or any add-ons either. I couldnt recommend these guys more, an easy 5 stars.

I have lived in SLO for years and hate going to dealerships to buy cars. I always buy used cars on a private party because of my bad experiences with dealership sales people. I came to Alfano Motors to look at a 2014 Toyota Camry. A young guy named Justin helped me look at this car. He was really nice and didnt make me feel pressured to buy that day. He definitely changed my mind about dealerships and sales. I plan to come back and see Justin for our car needs in the future. Please tell him thank you from our family.

I bought my used 2006 vehicle from this dealership out of town and had an extremely positive experience. I was helped by Daniel Z. and despite purchasing an older vehicle, I experienced the same professionalism and courtesy as I feel I would have if I were to have purchased a more valuable/brand new car. If youre looking for trustworthy and honest dealers Alfonos is the place to go!

I stopped in a few weeks ago, as I am in the market for a new used car. I hate sales people, especially aggressive ones. However, JUSTIN was so easy going and able to answer my questions with confidence. As soon as I am ready to make the transaction I will be back to talk to him.

I went in today and came out with a dream car thanks to Justin! He made us feel welcomed and comfortable. My family and I had a great experience!

Beautiful facility, knowledgeable service technicians, everyone so well dressed.

Chris Casillas was a great help when I bought my car. I would definitely recommend buying your car from this dealership. 10/10.

If I could give a ZERO star service it would better reflect my frustration with this MB dealer. I have never experienced such poor service. I expect better from the Mercedes Benz dealer on the central coast, California.

We came in on a Saturday an hour before closing and Mark Tatham helped us out with no hesitation. Great guy. He helped us get into the vehicle we really wanted! Thank you for your help.

As far as sales go, Craig was the man to go to. He was friendly, professional, and went out of his way to help. He made the whole experience of buying a car fun. And in the end, I do feel like I received an honest deal on the car.

I went in to test drive amg45 and Mark Tatham was able to make that happen today. He was professional and gave me the run down on the car. I will be back in the future to look into this nice ride. I was pleased with the great service!!

Tim was great, havent made our purchase yet as our model isnt available this year but were excited to begin working with him as he was extraordinary from the getgo.

Great service! Very helpful and knowledgeable. Worked with us and made us feel comfortable and we love our new car!! A great experience!

So stupid buying from u

Failure! They are the worse mevhmechs lied to me about the cost, doubled the amount from _$2,600 to, __$4800. Sick people. I have to get my law firm after them on .DO NOT TAKE YOUR TREASURED CAR TO THEM. BY, Dr. David H Rickard. SANTA MARIA Ca.

FANTASTIC car buying experience ! Wonderful to know PROFESSIONAL sales reps still exist !!! David Idell is The Man, customer for life, my E63S is a monster !!!