An automotive repair shop run by a meticulous honest and decent guy (Pat!) who diagnosed our campervan (charging system failure) as if it were his own. Who could ask for more?Professionals like Pat are a gift to road warriors far from home… if you live in Santa Maria, Ca, consider yourself lucky his shop is in your neighborhood!
They are friendly and do a great job. They are honest didnt charge me when they couldnt identify an intermittent problem I had. I have used them for all my personal and work vehicles. Worth the price.
Very GOOD & Helpful, Thanks.
Helpful they do rv smog
Great price, super fast, very accommodating, pat is a total gentleman and professional.
By far the most honest business that I have had ever dealt with. I would recommend coming here 1st, they will not screw you!!! I was blown away by the honesty and professionalism. Save yourself time and money by using them!! This is the only place I will ever use for my vehicles!!
Their honest and good service.
Fixed my overheating RV within 2 days of first calling, for the best price I could imagine... $331 for new thermostat on an RV and done within 5 hours of dropping it off. Couldnt ask for better work and better service. Thank you Pat!!!
Excellent customer service and craftsmanship
Great Customer Service Staff are always Friendly
The best customer service ever!
The people here are VERY rude AND very dishonest when it comes to pricing. They tried to charge me $2000 for parts that 3 other auto mechanics said was WAY too much. I will never go here and I will never recommend this place to anyone.
While en route north, one of my drive belts disintegrated, leaving me high and dry, so-to-speak, on the side of the road. Smittys Tow took me to Pats; they were full to the gills; but somehow, some way, Alex/ Saul & Pat found the belt I needed (a rare one) and had me back on the road by close of business. Pats went above and beyond in my book. I will never forget them. Courteous, clean and thoroughly professional. You cant find a better garage on the Central Coast.
Pats Automotive was, courteous, friendly and most of all their work was excellent.
I have been using pats for years now and they have always fixed my issues with ease and efficiency. To tell you how much they care Ill tell you a quick story. I had them rebuild my front end on my truck. Once it was done i needed new tires so I drove slowly down the road to a tire shop and had them put 4 new tires on once I left and would hit about 40mph my whole.front end would jump and jerk and feel like it was gonna fall off. U took it back to pats and told them. Pat himself spent all day working out the problem. He even took the wheels off of his own truck and put them in mine to see if that was the problem. Which it was the tire shop screwed up the balancing it was no fault of pats. So when I went to pick my truck up and asked how much I owed them for trying to find the problem. I was told I owed nothing. They spent all day working on my truck trying to find a problem someone else caused and didnt charge me a dime.Love these guys
We have used Pats for years now and I can tell you how great it is to have a mechanic you can trust. They have saved me and my family many times over. Ive had many times when I took my vehicle in to get diagnosed and of course it ran fine and they didnt charge us. Alex at the front desk is very friendly and professional. I can say enough good things about my dealing with them over the last ten years.
Pats is the best. Ive been taking my cars there for years. They have always been professional, effective, and honest.
Wonderful shop. Staff was very helpful.
My dad has been taking his car to Pats for many many years. I had his car towed in on a Thursday and it was ready for me to pick up on Friday. Great bunch of guys there.
I was referred to Pats over 16 years ago. I was immediately impressed with the neat, clean look of the facility, and every more impressed with my first few visits. Over the years, I have been more than satisfied. The staff always tells me what the service is likely to cost. They then always call if something is encountered during the service/repair that will add to the cost.People often complain about other auto repair facilities that regularly push expensive repairs that likely do not need to be done. This has never happened to me at Pats.I recommend Pats Automotive to any and all.
I have an older car that had some issues. The whole team at Pats contributed to solving its problems. I appreciate the care they took to send me home with a much better car than I brought in. They have also serviced two other cars I own honestly, carefully and cheerfully.
These guys smogged my car very quickly, were friendly to me, and even made a joke. Good enough for me.
Love these guys.. they fix it right.. also offer AAA discount, and discount for rental car while yours is being fixed at enterprise rental.. a ride to and from if needed... they also work on motor homes..
These guys are top notch...service is honest and at fair price. Make sure to get Alex to help you out, he is so friendly and knowledgeable
I visited Pats Automotive for a smog check. They found a small hole in an exhaust line and I failed the smog test. The car passed the machine test but failed the visual inspection. I was a little upset because I thought they were being to by the book. Alex made up for it by going out of his way to help me find the replacement part. None of his vendors had this part and it was no longer in production by the manufacturer. He took the time to search eBay and found the correct part. Pats Automotive was willing to do the repairs if I supplied the part from a third party. I thought that was cool.Professional integrity pays off:After my experience with Pats Automotive I brought my moms van in 3 times. The first time they looked at the van and they did not find any problems with the vehicle after spending time examining the car and test driving it. They did not charge us for the service. Mom loved that. The second time the check engine light would come on but would soon turn off. Mom asked me to take the van in again and nothing was found wrong with vehicle and again no charge. The third time I took the van in for an oil service and after the service was completed they gave me a list of things to consider for future service. Charged me a fair price and didnt try to up-sale me any unnecessary things. These guys on more than one occasion earned my trust. Polite, professional and honest. My mom will not allow me to take her vehicle anywhere else. I wouldnt dream of it.
Great service, fair prices
Can find good care for your demand
Ive been going to Pats Automotive for over twenty years. Now they have never disappointed us in their service and when they had they made it right at no additional charges thats honesty and fair prices just cannot find these days
Their good and very high quality and good customer service
My husband, Jim, and I have been taking our vehicles to Pats for years. Weve taken our kids cars and our grandkids cars. Weve taken RVs, new cars and old, beat-up trucks. Whatever needs fixing, the people at Pats know what to do. They do it right the first time, stay in touch so you know whats happening and charge a fair price. They seem like family to us now and we would never go anywhere else. We also get a discount with our triple A card which is nice. We highly recommend Pats.
Always very pleased with their service.
Excellent service!!
Excellent job. Fair price. And Alex is awesome.
Very nice & helpful, highly recommend them.
I strongly recommend Pats Automotive for quality and honest auto repair.
I give Pats Automotive a 5+ star rating...honest and professional. Pat and Alex are the best!!!
They do good work at industry prices.
The guys at Pats are great. Knowledgeable, fair, great service.
I have known Pat for years, He has serviced my cars and I recommend him to all my friends and family.
I have been taking my cars to Pats for 16 years and have never had a bad experience with them. They do good work and charge a fair price.
Being new to the area, I didnt know where to start when looking for a trustworthy auto shop that provided great service at a great value. Pats Automotive is definitely all of the above. They were so good the first time I went in, Ive been back since and have recommended them to my friends. FYI, I have tried Meinike in North Santa Maria. Meinike has a reputation for having good quality service, so I gave them a try. Overall, I wasnt as impressed by the people at Meinike versus Pats. Plus, the particular issue I went for Meinike was one where it was originally a $300 job but then ended up being a $650 job by the time they were finished, with the problem slowly coming back over the last few months. Even though I doubt Meinike pulled a fast one on me, it does make me think, The price never ballooned and the problem never came back whenever I used Pats Automotive. In the future, I think Ill still branch out and try other auto places in town, but in the end, for the majority my auto work, Ill be heading to Pats Automotive.
Cleanest shop and very professional
Theys are very professional and on time service
Honest and Fair
Went to talk about an estimate for my car.
Great staff knowledge
Very friendly staff. They where smiling the moment I entered the door. The AC on my car was broken, they called around, found the replacement part, and refilled the system well before they closed for the day.
They are the best
Uhm no.
Outstanding!!!!