Christina and George helped me out today with my very cracked iPhone 7. It was done under an hour and they were both extremely pleasant to talk to. I am overjoyed to be able to use my front camera again!! Thank you guys!! Looks and works as good as new!!
The phone screen was cracked so the entire phone went black and wouldn’t work. Before replacing the phone and losing everything on it, we tried Smart Phone Fix. Jacob helped us and the phone works perfectly now. He was very honest and helpful and respectful. I highly recommend Smart Phone Fix!
They were excellent! Made it easy to get screen protector replaced - quickly, well done and reasonably priced plus I was able to go at 7 PM after my day job! Yeah.
They did a great job on repairing a laptop touchscreen monitor. Hard to get part, but they sourced it in the end. Would definitely trust them to fix my monitors and screens.
SmartPhone Fix is amazing! I always buy my phones from them and have them do any repairs that I may need. Very reliable, affordable and their customer service is always top notch! Highly recommended!
These guys went the extra mile for me regarding several issues with my phone. Always very responsive and helpful the couple times I have been in. I would highly recommend them for anybody needing cell phone repair service.
Shout out to Nick for a great customer service experience glad to know there’s PEOPLE out there still able to deliver 100% RECOMMEND
I had such a great experience with this place not only were they able to fix my phone but did it in a timely fashion. After I was told by another phone company I needed a new phone and my phone was unworkable they changed that real quick. A big kudos to Jacob for fixing my phone. Awesome place to get your phone fixed!
If you need an iPhone repair, this is the place to go!After replacing my iPhone screen, the phone was not working. I was able to get the phone to the store in pieces and worked with Christopher who was able to diagnose my problem within a minute. Because I came in with all the parts for the repair, he didnt charge me for anything. He was a great guy to work with. If you need a repair on your phone, check out these guys!
Had the best experience today. Great deals and awesome customer service. Customer friendly at its finest. I remember, I went here before for my phone issue about my sim tool, they fixed it without fee. 10/10 I recommend this place. 😉
These guys are fantastic. Fixed my phone in less than 5 minutes! Highly recommend.
They have great service, very kind and always made sure my phone is working perfect. Being a college student I need my phone to contact my class mates for study groups. I am happy I can trust them with my needs. Always ask for Christopher
Took my daughters iPhone with a broken lightning plug in the port. I was afraid they were going to have to take the phone apart, but he got it out clean without damaging the port - and he didnt charge us. Definitely going to take our devices here in the future.
Love this place! Only giving it 4 instead of 5 is because their on hands are always off. Online it says they have 5 yards of something, you go in and they dont have it at all. This happens alot. Selina is always so nice.
Went to the location in the mall. Great customer service and fast. Dropped my phone off cruised around the mall for a bit and they had it done faster then they expected. Will definitely recommend them to everyone.
Very happy with service I received! I got off work late and was told as long as I came down before closing they would take care of my phone, I arrived only 9 mins. prior to closing and they took my phone back right away and started on screen replacement. They were so courteous despite my late arrival. Lowest price in area and great service, what’s not to LOVE!
Chris was very helpful. They fixed my phone for a good price and it only took about 45 minutes. Great place!
Bought a new phone with their available finance!! Super stoked. 90 day same as cash! Karla and Jacob where awesome. Took care of me. Great customer service.
Chris helped us and was so amazing ! Not only did he have a happy a positive friendly attitude but he was able to address our issue professionally but we left the store so impressed with the service we received. I highly recommend going for all your phone needs! Ask for Chris!
Christopher was very helpful. I had a cracked screen protector and he was very helpful and efficient. Definitely coming back for any phone repair I need.
The people that I worked with there were super friendly and patient and we’re listening to what I had to say. It’s a good business with good people I can appreciate their patients concerns and willing to help and there kindness of friendship.
Christopher was a great help. New exactly what we needed fixed and got it done quick. Thank you Smart Phone Fix!
Yo! This place it litttttt!!! Chris is so freaking awesome. Hes such I nice dude. I appreciate his help with fixing my galaxy s7.
Carla, you’ve been a doll. Thank you for your honesty ❤️ And thank you so much for repairing my phone for free with the minor issues. Please come here ! Once you get your phone repaire you have a life time warranty 🤙🏼 My aunt suggested this place and just been beautiful with business. Thank you!
I went to this location to see what it would cost to fix my phone. The owner answered all my questions and more. I was so happy with how the transaction went that I recommend this business to everyone I can.
Honestly love this place! Their friendly and fast at fixing anything under 45 min. Thank you Mr. G for fixing my iPhone
The workers did extremely well. Carla and Robert were super great to us and we would definitely recommend coming here again if necessary !
Great service, got the bundle pack & it was worth the pay!
Chris was a big help in saving my life and my phone. Best experience ever. Thank you!
Had never heard of this place, HapPy we found them.Thank you to the wonderful ladies and gentlemen that work here for their kind, prompt very curtious service. So grateful for them. Nicely done!
Came into the store at 10:45 to have a battery replaced. Christopher said my phone would be ready in 30 minutes so I took my wife into a neighboring store. I come out ten minutes later and Christopher politely says “you’re phone is ready sir”. Not only do I appreciate the professionalism but the store policy and warranty is second to none.
Carla and Robert helped me and were awesome! Super nice and it is cheaper than other places. Definitely recommend!
Riendly, great customer service, upfront with prices & warranty. Quick application of glass protection.
This place is amazing. they fix phones fast and they are back to normal after. great customer service
Just got my iPhone 7 screen fixed and never been happier, awesome customer service. Employees were respectful. 10/10 🔥
Great customer service!! Phone display not working but got it fixed in no time at all. Would highly recommend.
Carla and Robert were fantastic! Very professional. I would definitely come back again ! 😊
Exceptional customer service. Their first location in the Town Center Mall was also a GREAT place. They HAVE never really said No, we dont or cant do that but theyll do their ABSOLUTE BEST to find ur solution, and repair the problem. And on multiple occassions they even have gone so far beyond the blah normal or disappointing typical customer service experience, and found out what I needed to do, how much it could cost AND tell me where I can go. This town is even better now with TWO locations. You will NEVER leave disappointed. Incredible experience each and EVERY time. Keep it up yall! 👍⭐⭐⭐⭐⭐+ ⭐ extra cuz you have MORE than earned it! Thank youuuu-Victoria Rose
Nick and Christopher were very helpful. Fast and efficient. Good quality service
I can not thank Nick and Maria enough. I thought for sure my phone was a gonner. I spent Easter Sunday reminiscing about photos and video I thought I would never see again. Depressing. Monday morning I was the first customer at smartphone fix and THANK YOU Nick! What I thought was terminal, Nick took care of without hesitation. And thank you Maria for being so sweet while I was waiting. My phone is fixed and I could not be happier.
Definitely recommend this shop if you are ever in need of any type of cell phone repair. Great customer service and team members that care about the customer. Carla and Tony are your go to people!
Chris was awesome and was knowledgable. Would recommend coming here if you dont have insurance for your phone! Very pleased!
Robert and Carla saved my phone!!! Screen was cracked and they did fantastic work. All within the hour we went to dinner! So great!
Christopher help me and explain exactly what they were going to do to fix my phone and hooked me up with there total protection package . He was awesome and friendly and got my phone in and out in great timing.
I came in looking for a phone for my mom and Christopher was extremely helpful in helping me. He gave me his honest opinion and gave me the best plan for what I was looking for I will defiantly be coming back for future repairs and I recommend it 100%!
Chris helped me out with my phone with a high quality service and I have just hood thins to say gym rat service
Great first time experience. Robert who was the sales representative who assisted me was very helpful. Thanks
Robert and Carla were quick and very professional. Took less than a minute to fix the problem. Very knowledgeable !
Great customer service. Had both my phones done in about an hour. Fast and reliable.
Good working with Christopher he helped me out with my questions and gave what I think is the best deal the shop was fast and easy to work with
We came in today and MARIA helped us out, she explained to us everything pretty clear, totally recommend this place 😊
Chris was amazing and gave so much assistance and care to my phone. Absolutely perfect.
Carla was amazing, was fast to helpfull i would bring all my repairs to this place for George to fix thanks guy my phone looks perfect!!!
Friendly service Carla was a great help and robert made my phone look like new again !
Today I came in to buy a new phone and got all my devices protected carla helped us out and was really nice.
Carla did a great job today helping us out and getting us the best deals! Definitely recoomend coming here!
Christopher, helped us a lot with getting a new phone .he made it quick and easy and we are very happy about the service . Love the protection plan and find it interesting about waterproofing the phone which is awesome .
The customer service is amazing nice friendly people. Know their stuff !!!! Carla welcomes you with a big smile
Christopher was really helpful and they fixed my phone in less than an hour.
Christopher helped me out with my phone super quickly!!! Great service
Amazing customer service highly recommend Jacob and Christopher thank you guys for your help
Very quick and low cost place def come back. Thanks Robert and Carla !
Christopher was very kind and helpful, he answered alm my questions and had lots of patience
Maria and the rest staff were great, very helpful! My phone was fixed fast!
Cristofer did a great job. He had answered all the questions we had! Great job👍
Best customer service, knew what he was talking about. Good job Christopher!
Christopher made an irritating issue seamless. Nobody wants to look at a cracked screen. Appreciate his service
George is great and my phone is superbly put back together.
We had a wonderful experience. Great help from Carla.
Chris from smartphone fix in santa maria helped me out and was very quick and efficient in fixing my phone!!
Christopher was very helpful and kind he went out of his way to let me know exactly what I was buying👌🏼
Christopher fixed my phone today was hassle free quick and good price thanks man
Christopher is awesome!! Really took care of me and my cracked screen 🙁 definitely recommend him very knowledgeable guy!!
Ray and Chris where a great help fixed my phone fast and cheap
Carla was helpful, explaining the screen protection plans and Robert did a great job fixing my broken screen and lcd.
Christopher and the people there are really nice and helpful I greatly recommend this place 👍🏻👍🏻👍🏻
Very nice, very friendly, and great services their prices are budget friendly alsoThank you Carla and Robert
I appreciate the service provided by Carla and the the screen repair was great !
Cool personable people, good prices and quick service.👌
Thanks to Christopher for the great service and being a totally awesome helper and explaining everything to me will be coming back fur sure
Very kind,polite patiant i walked out with not just a smile but a great deal ask for carla and roberto
Today Carla helped us out she was helpful and friendly !
Love this place! Carla did an awesomeJob
Carla was amazing and friendly and beautiful, she helped me out and answered all my questions. I wanna marry her😍
Very helpful and fast Thank you so much christopher
Fast service!! Had my phone done in 30 min
Asked to fix Samsung S8. They could not provide warrantee recovery and said no one provides when I just had a phone repaired in Santa Monica with a full warrantee recovery from Samsung. Know your business before you speak to customers.
I had a great experience here cris was very helpful
So to start, Ive been a customer of this place since it was simply a kiosk in the downstairs food court area. Ive personally had over 7-8 screens replaced here, with an average of 100$ a screen lets just say Ive done plenty of business with them. But today, 12/1/17 I walk in and Im met by two faces Ive never seen before. I tell them I just want the 80$ screen replacement. He spends the next 5 minutes trying to sell me a 200+$ protection plan for a phone thats not even worth 200$ anymore. After Ive made it clear I just want a screen, he says give them about an hour,(even though the sign outside says *30 MINUTE FAST REPAIRS*) and when I return he claimed I need a battery because the battery was creating heat. He tried to sell me a battery for 50$ + tax then he tried selling me the protection plan saying i can save money and spend like 170 if I got the battery now. I declined all this because my battery was working fine before. So then I return because now the sim card is not being read by the iphone. When I return, he instantly goes in the back to whisper with his colleague, and comes back and instantly says well we dont touch the sim card tray at all, but we will check out. After another half an hour, the guy comes out and says so you see the sim card here ? It appears its getting hot, it must be internal. After he JUST TOLD ME the battery was getting hot..... I asked if they could honor a refund or discount of any sort being I just fixed a phone for nothing if it wasnt gonna work anymore to which he instantly said no, with no apologies or anything. Moral of my review ? This place has completely changed from fixing phone screens to trying to take your money by offering all this extra garbage and if you have even the slightest issue, they will basically tell you its not their fault and gladly keep your money. Even if youre a 4+ year loyal customer. I will NEVER come here again and will advise all my friends not to as well. SMARTPHONE SCAM is what I will call them from now on.UPDATE: Im updating this because they made me sign a contract saying I would in order to help me. Today I went in to have another iPhone screen fixed since the last one they fixed had issues. End result ? they took their 5c screen back and I left with a broken screen because apparently it wouldnt work. So I paid for a screen full price that they actually took back.. I got ... well nothing and wasted more time.. Good luck if you choose them lol Although I will say their best employee is Tony, great guy stands out in the place.
Friendly service, knowledgeable & good value
Maria is a great employee I was also very satisfied with their service
Carla helped us on 3/1/18 & was such an amazing help!
Carla and Robert were very helpful !! Phone looks awesome !
SmartPhine Fix is the best place to go if you have problems with your phone. Always great, quick service.
They fixed my messed up iPhone 7plus screen with a decent deal within a good amount of time! Works perfect, every thing !!! Amazing customer service ! Amazing work ! Love my phone again ! Thank you lots !!!
Good service, and good work with my repair.
Great customer service. Christopher help me with my phone problems and resolved it right away
Wanted to charge me just as much as the phone is worth LOL💩💩💩😅😅😅😆😆😆😂😂😂💩💩💩
Juan was a great help, excellent customer service!
Great service, fast and really friendly staff. :D