I love GameStop! This is literally one of my favorite places to go with my Family! The staff there always shows us kind hospitality! Our Local GameStop always has what were looking for! The store is always clean and in neat fashion! Very friendly and knowledgeable helpful service! Always reminding us of our points the perks that comes with them! Amazing Staff and shopping environment for our community! Thank you for this amazing crew GameStop!
This guy Steven is totally unprofessional at the S. Bradley rd. He just rip me off by giving me only 18$ for a PS4 PRO DUALSHOCK, Golden Controller, He didnt ask me about my home address to where I needed my new purchased PS4 PRO CONTROL, He entered the wrong APT Number & because of that it was delivered to the wrong address. Than, they tell me that the control never left the wherehouse so I had to call FedEx and Game Stop 1800 number and the store where I bought the control they gave me different stories. Now, They sending me another control and again they didnt enter the right address. Omg! Dear Lord why there so many dumb people on earth. Worst people ever including the GameStop in Lompoc, California. Dont go there ever.
Very friendly staff!!! A staff member came up to me, gave me his knowledge about the nintendo switch, told me which is the best controllers for it from the type of games I played, told me what was in stock and what deals I can take advantage of even when they were sold out and ordered it to be delivered to my home. I asked him about Cyber Punk on PC, he was honest of his review that it was even glitchy on PC. A lot of the i formatuon he gave, sure, I can look it up myself on my phone. However, this guy was such an awesome person, who needs a phone when you have a live person.
I take my grandson there often and the employees are wonderful!
One of the nicer gamestops Ive been to. Very friendly and helpful employees.
The facility is very clean and the staff are helpful. Great selection of games for all consoles.
The service was great. Had no problems with picking out what I wanted. Customers and Staff was very polite. 10/10 would go here again.
Rude, disrespectful and unprofessional manager. Didn’t care of my situation and had no consideration at all.
I love every time I game up I can hear the beating drums of new games I cant afford...almost like jumanji the game but louder. yoyoyo chick motha gama!
Great option for all your gaming needs, has everything youll need whether it be for playstation, xbox, switch, or pc. Cannot reccomend any other place above this for gamers.
Nothing special here, staff reminds you of a pawn shop. They are friendly though, but you always feel like you are trying to be sold this or that. Understandable but still not exactly enjoyable. A good selection of games and an ok place to shop
I always go in there bcuz my bf but Employees are very nice & knowledgeable about everything. They pretty much always got the answers. They are outgoing & tell us the best deals or if they dont have something they know where to get it for sure.
Gamestop has always been a refined shopping facility with great spirit and sense of welcome ness but today i was greeted by a salesman with a terrible attitude i couldve got better service from a sleeping snorlax or geodude using harden while we were communicating with said boy he had me feel as if i were shopping for him and not myself and contradicting everything i was saying hopefully when he crashes out tonight a jigglypuff will break into his house and continually sing the sleeping song and his parents walk in and get intransed in its beautiful vocals
Great prices and choices of games.
Great store. Even better staff. Was able to purchase my item by buying it online first and then picking it up at the store. I would not use the Gamestop app as I was not able to complete my purchase. Purchase your item on gamestop.com. Wait till you get an email confirmation and you will get a 2nd email saying your order is ready. Very easy. Heather is awesome
I would have gave 5 stars before my last visit! Got completely scammed this weekend by the SANTA MARIA GAME STOP! Been a loyal customer for years!! I will not buy another thing in the Santa Maria Store or any game stop store or online until this is rectified! Which I’m sure GameStop will rectify it but it takes a lot of my time to turn it all in and do the follow up so they can rectify it, after getting scammed by some employee at GameStop !! ( I would love to blast HIS name all over but I just don’t feel that’s right, Karma will handle that ) The guy in the SANTA MARIA GAME STOP WILL SCAM YOU IF HE CAN! Just beware if doing any trades Or turning anything in for cash in the Santa Maria at GameStop!!!!
Cody is awesome. My son is very excited to play his new games. Thank you
Didnt let me return splatoon 2 just because i took off the tape
BUYER BEWARE. NO RETURNS EVEN WHEN THEY SELL YOU A BROKEN PRODUCTBought a broken (out the box)refurbished playstation 3 and when i called to get a replacment the assistant manager said no returns at this time. When asked what do i do he said I DONT KNOW???call the 1800 #Poor management at the very least
So I gave this shop a call at 12 18 and I asked how to facilitate an order from them and the person on the phone explain to me how to do it so Id already have an account with them as far as having the rewards and all of that and when I set up the app it would not let me log in even though I already have an account tried to go ahead and do the reset and it said and maximum take a half an hour well an hour and a half later I still did not have a reset password code gave them a call. as someone was at the door but when I realized that everybody was standing at the door and no one was answering the phone after 5 minutes of calling I walked up while still on the phone hung up and asked why no one was answering the phone the girl at the end door was very rude and said well I was handing them a package and I said well does that mean everybody has to hand them a package and so she just slam the door and locked it. so I called again and no one answered and that kept calling until someone answered and then I asked if there was a way that someone could facilitate a phone order because I could not log into their stupid app. she then went on to continue to say that she couldnt facilitate this request for me because in her words she couldnt because their POS system was locked. she then went on to state that the only way that she could facilitate an order was I had to place it online and if the online system wasnt working that she couldnt help and she didnt work in customer service. So I waited almost two hours for no help in my car for nothing do not go to this place they are terrible terrible customer service and unless they know you they dont care stay away bad bad bad go to the san Luis Obispo.s they will take care of you. I hope when all this is said and done that they close the store down.
Nice emploies no disrespect in and out
The girl was rude as hell, if you’re in customer aervice you leave your attitude at the door
I love Gamestop. They have a very knowledgeable staff that are gamers themselves. Offering countless new and used games, t-shirts, consoles, electronics, and accessories. If you buy a used game and dont like it for any reason or just beat it in under a week and get a full refund no questions. They also buy and trade for games and accessories.
OMG, I know staff doesnt determine the rules and regulations of the company, but as you say its not what you say but how you say it. Well staff is helpful and knowledgeable but only when you are making a purchase. If you have an issue of any sort its, Pass the buck time. For the amount of money the products sold here cost, theyre return policies and loopholes or store credit gimmicks are a joke that isnt funny.
Great place near by where I can satisfy my gaming needs! Workers there are oh so kind and like to have friendly conversations with you. They know all there stuff never found a fault yet.
Went in sunday morning this week. The manager is a rude, hateful, human being who needs a man. She thinks everyone around her is stupid. Wont be shopping here again while shes in charge. Would rather shop online or buy digital than be treated like an idiot. Wal-Mart has better prices anyway! A better return policy too!
The store smells TERRIBLE! I was helped by a guy for a trade in of a bunch of old 360 games and several of them were my gf.. she gave them to me to trade in when we went through all our old gaming stuff. I understand that game stop cannot take items unless youre the sole owner but this guy knew this from the start and didnt tell me till the end when he had scanned everything and had to take off the ones that werent mine...
I like the stock
The guys in here are great. They as LL have different tastes and different points of view on the way they review the games theyve been trying out.
They are always helpful and informative. The staff is super nice.
Had to wait in line for literally 40 minutes because only one cashier was taking customers. There were two other employees there. Also, every time you buy something they aggressively try to get you to pre-order games, buy stupid protection plans, and sign up for their club. Sometimes you just want to buy a game and leave without having to say NO five times to the same sales pitch.
They put the last wireless controller they had on hold for me until close of day. They were super nice.
A great store with friendly staff, only downside is it can be slow service.
I went in to exchange a controller i got from my husband on christmas. I had to stand in line for awhile n when it was my turn at counter the lil high school chic was on the phone n i set my bag on the counter, she didnt say anything to me she just took the receipt out of bag n got into the register n handed me the amount for the controller n not once ask what i needed. I said excuse me but i didnt want a refund i wanted to exchange it n she said were kinda busy have a nice day ..how rude..im not a confrontational person by far but i wanted to reach across n slap her glasses off. Thats not customer service at all by her if ur goin to be on the phone(personal) do it on break or at home..Other than that. We like gamestop, my husband gets all his games n acc. from there.But they need better counter help..
This store has the best employees, they always provide the best customer service. And they always have all the great collectables and Banpresto DBZ figures. I have not one complaint about this location or its employees. 👍👍
I LOVE THIS PLACE. I GET MY GAMES AND CLOTHING HERE
Sometimes have some good deals, their trade-in prices have gotten better, but it does get busy and dont have a huge stock, as there are often things out of stock or very low in stock.
Great service. Helped me out
The stuff is really nice help me find what i was looking for fast.
Workers were helpful and they always know how to help me
Knowledgeable and friendly staff, clean store, easy to navigate, and wide selection.
Great friendly staff. Variety of games and pop culture items and collectibles available
Always helpful even when they are very busy. Excellent prices and they always have what I need.
If u try to preorder a game that comes with a poster or whater they’ll just lie to your face and they’ll try to give u somwthing thats from another topic . They shouldn’t be doing this is wrong
My husbands favorite place to go in Santa Maria.
Very helpful and fun to talk too
Love this place
Amazing store! Go see Codey to help you!
They have games from A - Z And the prices are even better
They are trash bad service when I went there the employe was mean yesterday
My sister wanted a WII sports edition. They hooked her up along with the needed accessories.
Best place to buy games and Merch
Dont go to gamestop,they have a new program called The circle of life they rip you off because of this program if you dont believe me search on google and typeGamestop Circle of life and itll show you how theyre ripping you off
It is a small shop but love it.
Ridiculously expensive and doesnt price match. Walked over to Wal Mart and got a game for $20 cheaper because gamestop wouldnt price match.
Good people with excellent service
The games are kinda expensive compared to other stores. The people were not very nice seemed rude to be honest.
Just ask Griffen. Hes the best! :-)
Excellent customer service and they are extremely helpful
Ok place friendly service
Awesome place to buy video games.
Employees are very nice and helpful!
Highway robbery 👎 poor 💩 customer service been Ive wasted $💸 & time here.. before they use to be FunCoLand 🎮 Im done ..lost a long time customer
Conveniently located in a shopping center including Walmart and home depot.
Got some games for Christmas presents.
They did not have what I was looking for but they called the Arroyo Grande store for me and they had them put it on hold for me great customer service thank you
Great customer service as always
This place is cheaper to get games then Wal-Mart
Glad to have one here.
They sell geek stuff!
Traded in games. They only take newer stuff as trade in
Staff if amazing
Offered me $24 for my complete Xbox 360s?!?!
Cool place
Good staff
Good place
Not open during hours of operation normally wouldnt of been a problem but in this instance was a huge inconvenience.
Good service.
No battletoads 0/10
Helpful staff
Cool place
Helpful and neat.
Great service
Interesting
Its a GameStop
The best video game store in santa maria ..
With so many children that BA to buy their games ... it is so that the store would be bigger and there would be more ATMs ..... because to pay to and to be a very large line ...
New and used accessories with warranty.