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Extra Space Storage
401 Farnel Rd, Santa Maria, CA 93458, United States
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Extra Space Storage
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Jo
Review №1

This is our first time renting a unit from Extra Space. Right off the bat, the customer service has been amazing. Angel assisted us and facilitated the paperwork process in a very quick matter and met us at the gate to assist us in settling in our unit. He was very helpful and provided some good advice as well. His customer service is 5 stars! The facility looks secure and spacious for us to drive thru with our trailer. Again, customer service has been great! Thank you!

Sp
Review №2

I did everything online was super easy if you don’t wana go in person. But me being me I needed extra help so I went in at office and I was helped right away. Super satisfied with the customer service they provided and the employees are super professional and very friendly. I highly recommend you won’t be disappointed !

At
Review №3

My partner and I are storing a lot of our stuff here since well be moving to a very small place and have to downsize. My first experience has been great!! A really lovely man came out to help my sister and I find the unit after we drove around for a few minutes completely lost, and even went and got us a dolly to carry our stuff!! Would definitely reccomend to anyone in the area looking for good storage.

An
Review №4

Great customer service! Very accommodating!

Br
Review №5

Aylin was so helpful! She walked me to my unit and took the time to answer all my questions. Great service (:

Da
Review №6

Ive been with Extra Space Storage for a long time now and I think they do a great job. Always ready to help with your storage needs or if you have any problems. I highly recommend them.

Ra
Review №7

Ive have rented a storage unit since June 2018 and this place has always been well kept, clean and Angel the manager is very professional and friendly. I highly recommend this Extra Space Storage facility.

CH
Review №8

The girl who took all my information, checked me in and showed me my space was really nice she did a great job she was super efficient she gets five stars!

C
Review №9

I highly recommend extra space storage i promise you wont find employees quite like extra space storage very respectful funny friendly and so helpful thanks extra space storage

Be
Review №10

Angel was the best helper I will all way miss this storage Ii wish I could stay for life

Ma
Review №11

What a great experience I had renting my storage space from Angel Bueno! He was so helpful and suggested different options for me to choose from. He gave gave me a lot of information that I needed and wouldn’t have thought of because I’ve never rented a storage unit before.I recommend Extra Space Storage, thank you Angel!

An
Review №12

Aylin Eileen help me through the Rental process and it was a very awesome experience

Jo
Review №13

Very helpful and polite very professional. Aylin has a great future with Extra Space. Thank you.

Me
Review №14

I just rented my unit and Angel was very professional. I look forward to my experience with Extraspace. I have rented from extra space on skyway and I personally like the way the cook street extra space property is laid out better than the skyway location. It seems to be more secure. But I guess I will just have to wait and see how it goes. Thank you extra space storage.

A
Review №15

Good customer service. Best price in town for RV parking that i could find. They had a good promotion. Angel was very helpful and pleasant to talk to. 😁

F
Review №16

Big! Clean, well organized

Re
Review №17

Great customer service. Facility is very clean

Vi
Review №18

Excellent staff. Clean facility. Couldnt ask for more! Thank you.

bl
Review №19

Great customer service! Angel made the transition easy and provided assistance and awesome tips, She went above and beyond to make sure I understood the process and that I was comfortable with the rental.

Da
Review №20

Aylin and Angel were super helpful thanks so much

Ro
Review №21

Alll good ]professional and helpful

Be
Review №22

Great customer service provided to my family and I. Angel was very helpful and answered all of our questions.

Mi
Review №23

Excellent service. Fast and easy to sign up.

Ka
Review №24

Having a great experience so far! The place is super clean and management is very friendly! Highly recommend this place(:

Na
Review №25

Aylin was helpfulll and it was fast easy!

An
Review №26

I feel comfortable leaving my belongings here in storage! The guys in the front office are so nice and friendly. Recommended to multiple friends already!

Jo
Review №27

Well when I went the price was really at perfect spot didint know it was going to jump up after siix months there it did, but, at least I like it causer it is a clean area and there are not rats or mice as there was at the other place I was at, let alone i was there for 8 years, i didnt like it was more open to debris from outside and Extra space is not really extra space but it is closed in and, everything remains clean, that I like of cours its now the same price I left the other place for but what the heck everything is always highly priced in California

An
Review №28

Excellent customer service! I recommend this storage to anyone who wants a easy friendly experience! Good job guy

Pa
Review №29

Quick and easy to set up a unit. Ive been using mine for storing books and clothes for the next season. It was a bit tricky to find my unit by myself. I would first recommend checking with your storage on site manager where it is so you wont get a bit lost like I did. Im personally using a 3x4 feet one for simple storage and its very affordable.

Kr
Review №30

Excellent customer service today from Angel Bueno . Called the operator and told them I was coming by to get a unit and I was in and out . Very detailed and made sure I got what I came in to get. I would definitely recommend this place to people I know!!

Er
Review №31

Aileen and Angel provided great customer service.

Mo
Review №32

Angel youre awsomeThank you for everything!

Ca
Review №33

Good storage, good service .... when I left the storage unit 2 days before expire the month and I called them to make sure. they charge my card with the next month.

Br
Review №34

Thank you Angel for the help! Quick an easy and got me a great rate!!!! 🤩

Ch
Review №35

Not because of the running the spot it the service of all they say nothing and come out to another thing they say First month free but then you pay over two hundred dollars the ten minute later they send you a other email saying I own 199 for next months so they really don’t give a free month there just know that before renting there

Ni
Review №36

Angel was a big big big help on getting us our storage. Thank you, very well managed

Wa
Review №37

Ive been using this storage facility for over a year and have nothing but positive things to say .The two gentle men that run it are always kind and helpful. This place is kept clean always.

Gi
Review №38

Angel is very professional and the crew keeps place safe and clean.

Ka
Review №39

Although I originally chose Extra Space Storage for its pricing and location I was thoroughly impressed with the customer service I received. Every aspect of my experience with Extra Space Storage was positive. Angel, who helped me on site was a pleasure to work with. He listened and provided solutions that fit my needs and his communication, both before and after I signed, was speedy and useful. I enthusiastically recommend Extra Space Storage.

Jo
Review №40

Aylin was very pleasant and helpful.

mi
Review №41

Great prices and awesome staff!

ma
Review №42

Awesome people, made it easy and super helpful, Angel explained everything well and made it that much easier!

Je
Review №43

Great facility, great front desk service. I highly recommended to anybody

An
Review №44

Javier was awsome help really helped me out i would recommend this spot they got me in and out i really needed a spot fast thank you guys

no
Review №45

Angel great costumer service :)

Su
Review №46

We have been renting a storage unit for several years now the staff is exceptional, the facilities are clean and well-maintained, paying the bill is easy either over the phone, if we go past our due date we get a courtesy automated call to remind us that the payment is due which we appreciate because we get busy and we forget. Angel is terrific he’s professional, friendly and when Daniel was there he was absolutely amazing awesome we respect both of them tremendously and they run a very good ship.

J
Review №47

Im grateful they are so kind, do good business and have a nice, clean place and good prices. Really nice people run this location, very approachable and pleasant. Angel and Daniel have run this location for years and surprise me when they know me by name outside of the office. Prices are good but insurance is no longer optional, its included (almost gave 4 stars since its not optional). Office hours are good. Gate hours are awesome, closing at 10:30pm. Theres a lot of locker options, indoor lockers with typical room doors and larger spaces are outdoor with roll top doors. Rental parking spaces available for small vehicles upto full size RVs. Carts for moving your stuff are available. Pretty clean and nice looking place. Bathrooms arent always unlocked due to other renters ruining it for us but they have restrooms unlike a lot of places, just ask someone for help. Cameras are watching almost everywhere too. I even noticed a pest control pouch slid under door one day so they are on top of that too. Overall, definitely where you want to go for self storage.

Gl
Review №48

My experience was fast easy and painless that’s why I came here because of friends word of mouth, the staff is great and always eager to help,I have been to other storages and was not happy with their staff.

lu
Review №49

My family rented a storage unit at the location. Their unit was robbed TWICE! When they went to ask they were just told that there is nothing they could do. After reviewing their security system they could only come up with lukewarm conclusions as to who could have possibly been the perpetrator. To be very clear, the employee who assisted my parents was very understanding and professional. This review is not an indictment on him.More frustrating is the fact that they (my parents) do not recall having been told that they had the opportunity to purchase optional insurance against theft. The most infuriating and discouraging part of my parents experience is that there were priceless possesions that were stolen. These are apart from other items such as tools which my father had accumulated over decades.I CANNOT IN GOOD FAITH RECOMMEND THIS PLACE. Their security measures failed to keep my parents possesions safe not once but twice.

Bi
Review №50

The manager Angel is very friendly. I havent had any issues and he is always willing to help me.

La
Review №51

Aylin was helpful it was fast and easy

t.
Review №52

They good price

Ty
Review №53

Good service, professional, and cheap prices def gna make it my go to storage spot.

Ju
Review №54

Employees are friendly courteous

Ca
Review №55

L paid monthy Rent was very efficent, but pricey 5X10 = 95

Ru
Review №56

Angel was great, he made the process super easy and fast! He was very friendly and cordial. The facility is well maintained and affordable.

Mo
Review №57

Wow, Angel and his team really made it easy to sign up and made me feel like my trailer was in a safe place. Having an on-site manager is a huge reason of why I chose Extra Space Storage on Farnel. The rates are totally reasonable and it’s really easy to sign up for auto-pay or pay by phone. There was even one time that I had picked up my trailer for the weekend and he called me to make sure that it was me that had picked it up. I enjoyed my experience so much that I chose to go with a different Extra Space Storage Branch when I moved. 🤘🏼🔥🙌🏼

Ca
Review №58

Overall great experience. Great costumer service, very professional and clean environment. Talk to Angel he’s awesome! 😊

Ge
Review №59

Great service here. Awesome customer satisfaction. Daniel helped us get the perfect storage and fast. A++ definitely recommend this storage facility.

Cr
Review №60

Great customer service and very good prices:)

Jo
Review №61

Great service even better staff. And clean units highly recommended

80
Review №62

Excellent customer service. I worked with Javier who concisely laid out the different rental options available.

Ke
Review №63

Javier and the rest of the guys has been very helpful with assisting me in finding storage space. They found me a good deal and a nice spot in a timely manner. When I forgot to bring my locks, they brought in temporary locks to secure my space as I had to go back to get my own. Easy going guys and highly professional.

Hi
Review №64

Great staff, well kept clean storage area.

Ch
Review №65

Javier was excellent. Courteous and professional. Made it super easy to secure a storage space for me and my belongings.

ma
Review №66

I am more than satisfied with the good service and super friendly treatment of your staff, I highly recommend them and their rates seem very convenient.

Pa
Review №67

Service is excellent. Property good, tour was great. Highly recommend

Ni
Review №68

Javier was extremely helpful and showed me various units, a very thoughtful business that I felt comfortable at! Honest rates, no hidden costs, great place!

Ca
Review №69

Just left the extra storage place yesterday, it’s a good place secure, clean, Angel really helped with the right Choice of unit that I needed, He was lots of help!!! I’d recommend this place to anyone that needs long and short term storage

Mi
Review №70

Excellent experience here. Had to put my household goods into storage for a deployment and they were able to get me in a good sized until quickly. Area overall felt safe, no issues with my unit. Agents at the front office are extremely friendly and courteous. They were very flexible in helping me.

Je
Review №71

The place is very well maintained, well lit and secure. Signing up was very easy and Angel was super friendly and professional

Al
Review №72

Excepcional service! clean and safe units! Javier helped me to find the exact size unit that my team needed! Im very satisfied with their professional service!!!

Em
Review №73

Conveniently located. Very friendly and knowledgeable staff that was willing to assist with my storage needs. Alex was very patient, kind and a pleasure to work with. Thanks

Ja
Review №74

Javier got us 2 parking spaces within a matter of minutes & was able to accommodate most of our requests. Also promised to let us know when spots closer to the entrance become available.

Ar
Review №75

Fantastic experience here. I needed to find a place to store my trailer and Javier was able to get me set up. He also got me their promotional rate which saved me a lot of money. Very happy with service from Javier.

Cr
Review №76

I have used various Storage Facilities over the years, i can say without a doubt this was by far the best experience i have ever had. The Assistant Manger Javier was extremely knowledgeable, friendly, and made the entire process easy, fast and positive. I will certainly use this location in the future and refer anybody i know needing this service.

Ra
Review №77

Very great service very helpful answer all or questions explained every. Thing that we can understand. Will recommend to friends

De
Review №78

Great place to store your stuff or camp trailers.

Da
Review №79

Very anxious to provide great service. Highly recommend!

Ne
Review №80

Very friendly staff. Always available when I had questions. Place was always clean and I have never had any issues.

Mc
Review №81

Great place to store! Great customer service

Ci
Review №82

Been great

Cr
Review №83

This is my second time renting and i like the hours that i can come to my storage its very clean and Daniel has very good customer service and always has a smile when i see him. The prices are very reasonable. Love my extra space storage

Ce
Review №84

Very well maintained. Staff is nice and helpful. All information provided and all questions answered. Willing to show a few different units and they provide carts to help you move boxes.

Jo
Review №85

Great customer service. Very helpful.

De
Review №86

Extra Space Storage was a great place to move my valuable property into. They have excellent customer service, are friendly and very professional. They had a few different size units for me to look and choose from.I was impressed at how clean, well lit and organized everything was.The first month was very affordable at $37 the first month. It was truly a great deal. Towards the end of the month I needed a couple extra days and Extra Space Storage was so willing to work with me and prorate me for those extra days.I was so appreciative of that. Thank you Extra Space Storage for providing me state of the art security and for great quality service.

Ja
Review №87

Awesome storage and great customer service!!! This is honestly the best storage place ever especially with the really friendly staff members! Big shout out to Angel he really makes you feel important and that your stuff matters!!! Will define recommending my friends and family to this storage!!

Mi
Review №88

Friendly, professional, and great customer service! I recently came in to see my balance and pay an over-due dept and the associate there was very welcoming! Made me feel right at home and enjoyed great sports banter with the same associate! Not to mention very professional when handling my business. Will definitely be coming back in just to pay and enjoy great conversation!

Ba
Review №89

Excellent custumer service

C
Review №90

Clean place. Roomy. Has bigger storage spaces available. Friendly personnel.

Ry
Review №91

Very helpful getting a new unit setup, smooth transaction.

Je
Review №92

I have 2 units here. The manager Angel is always willing to help. They keep the facility clean. Highly recommend to anybody that wants a great storage experience

Sh
Review №93

Daniel and Angel are great they have helped me over the years always working hard.So helpful and great guys to see every month. Great employees . I would hire them. Martin has also been helpful.

Ki
Review №94

3 people recommended i check this place out and Im glad I did, they had the perfect set up for me, size and price wise. Not to mention Angel was so incredibly nice and patient with me! 10/10 would recommend.

Br
Review №95

First timer and overall great experience. Went on a Friday, had a unit w a lock and everything done within 20 minutes. Angel Bueno was very helpful and got me just the perfect size storage. Thanks again!

Sy
Review №96

Great place to store your belongings. Ive been renting here for a few years and I love it. Angel is a great manager.

K
Review №97

I highly recommend the customer service I experienced here. I drove up to Santa Maria late on Friday night and Extra Space was going to close for the weekend before I arrived. I called and asked if they could stay open for a little longer to allow me to check in and they stayed past closing time to let me check in.After checking in only one time the staff knew me by name and which unit I was in. They were extremely receptive to any concerns I had and were really nice and courteous. Highly recommend them for their great customer service.

Al
Review №98

Great facility. Great prices. The staff is really sexy, respectful. Their Custer service service is fantastic. I would really recommend this place.

St
Review №99

Great customer service. Great facility. Angel and javier made it easy. Thank you

An
Review №100

Daniel helped me get my first month free. It was fast and the units are very clean. I Highly recommend renting a unit from this storage 🥰

Information
41 Photos
100 Comments
4.9 Rating
  • Address:401 Farnel Rd, Santa Maria, CA 93458, United States
  • Site:https://extraspace.com/storage/facilities/us/california/santa_maria/900414/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgwOTg5NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 805-928-7118
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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