I pre paid the understandable and reasonable $60 pump repair assessment/inspection fee. When I recieved the quote to repair it the cost was nearly same price of a new pump. When I declined repair and returned to pick up the damaged pump I was charged an additional $245 because of the extra time it took to assess/inspect it.
The receptionist is a little curt. However, the staff were terrific. Mr. Romanov quickly understood the problem and technician Mike fixed my motor in a very professional manner.A+++. Thanks EMS!
Very good service polite people and got the job done quickly and in a professional manner. Highly recommended.
Have been using EMS to service our buildings pumps and generator for several years now, and have always been very satisfied with their service, response time, and the overall cost.