The customer service isn’t there to put it nicely. I’ve gone to this location a few times because it’s my only cosmoprof locally and wish it wasn’t. The other times I have been there I’ve never been greeted or asked if I needed help and have been followed around the store. I went in yesterday and was greeted, so I was pleasantly surprised, as soon as I had a question I found one of the employees to ask, she answered in a rude tone as if annoyed I was asking anything and immediately walked away after answering. I was stunned. I turned to walk over to the register and found another employee just staring at me at the end of the aisle, she immediately averted her gaze and walked away. I hate places of service were you feel like you inconvenienced the employees while they’re at work. Do better.
My go-to super close to home and convenient
Great service
Would have liked to see a better sign that reads. This store is for salon professionals only, not just a hand scribbled salon professionals only ... for what?Just trying get something nice for myself amongst lifes responsibilities, only to be disappointed this store is not for the general public. I really wasnt expecting that. Maybe allow the public in but dont give the discount if you dont have the profession card?
The ladies that work there are so wonderful, nice and styled. I appreciate their help and that they remember me
Screw that place. One lady wouldnt let me in because I wasnt a licensed professional. The person who I was with was and I went along for the ride. The lady refused to let me in in a rude way. Theres so many other places to go and other locations dont come to this one.
Went in yesterday...the blonde sales women never spoke to me..no hi..do you need help.. nothing....then I went to the register with my items and she still never spoke..nothing..I didnt know why she wasnt ringing in my items until it dawned on me that she needed my card..but she never asked for it..just stood there looking at me with no words...nothing! I asked her if she needed my card...she acted like she was doing me a favor....I may never return! Who hurt this women...why is she so rude?The help wanted sign told me that maybe this is not an ideal place to work...or shop.
Great products and professional staff.
Great people great service great prices
Not friendly, welcoming or helpful...no customer services at all!!
Ok place just dont speak Spanish and thats the language kept speaking to me.
Too weak
Snobby