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Elite Overhead Garage Doors
2220 Hawthorne St, Savannah, GA 31404, United States
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Elite Overhead Garage Doors
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Sh
Review №1

Elite Overhead Garage Doors has a hidden gem in their head tech Mike. When Mike came to install my garage door he had already been on an all day job out of town but still came and installed my door effortlessly and professionally without not one complaint, he also walked me through setting up my wireless clicker through the app. And when a small situation arose after the initial installation, Mike returned the next day after another long day and corrected the problem in a matter of minutes. Everyone that I have spoken with at the company has been great but there is no one like Mike, he takes so much pride in his work. And my garage is gorgeous!!!!!!

ni
Review №2

Lawrence was my service guy and he did an amazing job. He was very nice and went above and beyond. Very happy with this company and highly recommend them.

De
Review №3

Our appointment was first thing in the morning, but due to some technical issues on their end, we had to be pushed back. It happens, but there was no communication of this until we started calling, which was mildly frustrating because we had other companies coming in for other work and places to be that needed rescheduled. There were communication snafus when someone came out for the estimate too. That needs some work. HOWEVER, once they got here, Mike was fabulous. The work was quick and efficient, especially considering our door issues. Everything was fixed, and Mike took me through everything I needed to do to maintain our new equipment. I would have given 5 stars if the communication wasn’t lacking both times they were out; the work itself was great.

Ma
Review №4

Mike did an excellent job. As a matter of fact he came earlier than scheduled. He was very professional and courteous and most of all patient. I highly recommend him and Elite; will definitely use again. As a matter of fact, were going to use them for preventative maintenance service.

Al
Review №5

Mike did a fantastic job on the garage door! Thanks a million from the mini Cooper and me!

An
Review №6

I called Elite Garage Door and my call was returned within minutes and they were able to diagnose the problem over the phone and give me a time when they could be at my house to get my car set free from my garage ASAP. This was exciting, since another company I spoke to couldn’t be here for another two days! Dennis and Justin arrived on time and completed the job as they had described over the phone for the price that they quoted. I’m happy with their service and would recommend them.

La
Review №7

My technician MIKE was so friendly and helpful with my repair. He was fast and efficient, which made for an even more pleasant experience.

Ja
Review №8

We purchased a home in Richmond Hill and the three garage doors needed to be replaced and we called upon your team. Anthony was able to get us the doors we needed and at a price that was lower than expected - and they are so quiet!Thanks for making our transition to GA so smooth...!

Na
Review №9

I made review and then amended it to see if Elite would make the situation right and they did not so here is the truthTechnician improperly installed our motor (I have pictures of how it was installed improperly). Garage door broke 6 days after they charged us $425 to install new motor. Our door was stuck open 5 minutes before our house showing. we called the “24 hour repairs” number and was given horrible customer service and they “couldn’t come repair it until Monday” and would have to charge us another $400. So they wanted our garage door to sit open for 5 days as there was no way for us to safely put it down...wow.Called another garage door company who was here the next day, diagnosed problem, offered solutions and a discount. They stated it was 100% an install error from Elite, I have their write up to prove it. When I stated this to owner of Elite he claimed he “couldn’t speak on the ethics of other companies” funny statement to make when the bad ethics of YOUR company is shining brightly.Owner offered no solution other than to “give discount on labor” which was the exact same price other company quoted us. Owner stated our garage door was old and broke because of that. How ironic that it magically happened 6 days after their tech did an install....hmmmmm.24 hour tech even stated “if we came out and fixed everyone’s garage door that we did work on and then had issues within a week, we would be out of business!”. I told him that wasn’t something to brag about. Technician never mentioned any other repairs needed when he was here installing.Taking our money and our business elsewhere!

Ja
Review №10

Mike and his co worker (didnt get his name)were great.new springs removed and replaced in a hour.highly recommended. Great service.thanks garage back in business.

Br
Review №11

Got online and requested a quote on a new construction garage door installation. Got a call back later that night to schedule the appointment (two days out, no worries there). The next day I received a call from the representative (Brett) stating that he’d be out between 8 and 10 the next morning (Thursday). No problem.The next morning came and 8-10 came and went. No brett. I received a text around 1030 from Him stating that his last appointment ran long and he’d be out to me in 42 minutes.“ I apologize! It took longer than I expected to finish up but Im in route to you now. GPS says Ill be there in 42min”I called him back and told him I had another appointment at noon that I couldn’t be late for so if he could come out tomorrow that would be great. I’d be home all day.Brett: Same time?Me: Same time!Brett: Ok I’ll see you then and again I apologize.No issues there, it happens. Friday morning rolls around. No show. No call. WTFO!The company has a lot of reviews so I am betting that they are really good and people are really satisfied with their work when they show up. After having tried twice to get a simple estimate, I cannot recommend this company and would give it 0 stars if I could.

Na
Review №12

Garage door suddenly broke on a Friday afternoon. Called Elite for service call. Came next morning on time and called to let me know when he would arrive. Mike replaced both springs within half an hour and made adustments so garage door works better than ever. Mike was not only professional and informative but a great person to work with. He is a true asset to your company. Highly recommend Elite for all your garage door repairs. Thank you Mike!

Ty
Review №13

I consider us very fortunate that we had Mike and Shane come and replace our garage door. We have lived in this house for three years with a garage door that sounded like the opening of hell when one pushed the button. Finally, last night at six p.m., it gave up the ghost. A cable snapped and the door was jammed in a half open position. Worried as it was after hours, we called Elite and Mike and Shane showed up within the hour. They got the door down and made a plan for the next day. They showed up when they said they would and got to work replacing the door.They did really wonderful work with the only downside being that the cat can no longer hear when the garage door is opened so hes a little perplexed as to when he can access his food.I cant say enough good things about our experience with Elite and Mike and Shane.Thank you guys very much, and the cat will get over it.Tyler

Tr
Review №14

Mike and his assistant Shane did a stellar installation job on our new garage door. We could not be more pleased with the work they did. Mike was very knowledgeable of his product and he explained the mechanics in detail. We will be recommending Elite to our friends!!!

to
Review №15

Just got my roll - up door fixed thanks to Mike..... they did a great job ! .... made sure I was completely satisfied before they left..... would definitely recommend them .... thanks guys 👍

Vi
Review №16

Mike and Anthony were great. They came out and assessed our issues and fixed them on the spot. Tremendous job done and I would recommend them to anyone using overhead doors.

Ti
Review №17

Anthony did an excellent job with my garage door installs... I would highly recommend.

He
Review №18

Trey and Anthony did a jam up job this morning on my garage doors! Very professional and quick! Thank you!

Sy
Review №19

Mike and his crew were very efficient and did a great job. I am so happy with the new door. Such a change going from the standard white to a walnut. Much more curb appeal now.

Jo
Review №20

Mike was awesome! Shared some great info and taught me as well. Highly recommend!

Ch
Review №21

Mike came out and was very helpful.

Oz
Review №22

Mike & Shane did a fantastic job of installation. Both had service hearts, exemplifying great customer service skills. It showed that they took pride in their workmanship.

To
Review №23

Mike was awesome! He provide fast service and he did a quality job! My doors are like new again!

B
Review №24

Excellent response time and service from Elite Overhead Garage Doors.Technicians Ryan and Trey were very professional and courteous.They completed the repairs quickly and to my complete satisfaction.I highly recommend Elite Overhead Garage Doors for garage door service and repair.

Er
Review №25

Mike was great! Excellent installation on our new warehouse roll up door.

ja
Review №26

Mr. Mike was very awesome, very knowledgeable and excellent with explaining

Ch
Review №27

Mike was awesome. Door works great, it took them no time at all to get it repaired!

Me
Review №28

Mike was efficient, very knowledgeable and friendly!

Jo
Review №29

Thanks Mike, very informative. Will call again if I have any other concerns.

Be
Review №30

Great service. Explained everything nicely. Showed up on time and very respectful. Will use again!

do
Review №31

We live in a small town and asked around for help with replacing our garage door. We got a referral and had the person come out. He was hammered, tried to tell me the door we had was obsolete and I know that was a lie because Im a customer order specialist and thats what I do.. He then preceded to tell me he would need 500 up front for supplies.. We went to google and found Elite. They were 100 dollars cheaper, had all the supplies and were very professional and quick. Best decision ever!!!

Ch
Review №32

This afternoon Trey and David installed our new garage door—and it’s beautiful! They arrived promptly and worked efficiently and carefully. We could tell they enjoy their job and take great pride in what they do—and in their fine product. Highest recommendations!

Er
Review №33

Wonderful service! On time and super efficient workers. They communicate their time frame of work perfectly and at the end of the day their work is better than expected. I’m not one to always write a review but they completely deserve it. Thanks guys!!

Ke
Review №34

So I had an emergency on 6/9/19 at approximately 8 pm and I called this company with all of this high praise and almost a 5 Star rating and I actually spoke to a representative. I explained my emergency at which time the representative said he would check their availability and call me right back. Not only did they call back but the owner Josh came out and did the repair and he was on time and very professional and he explained the problem while he repaired it which I greatly appreciated. My wife and I are grateful to Elite and Josh and I will definitely recommend their services to anyone needing a garage door repair. Thank you so much Elite and especially Josh.

Co
Review №35

Mike was awesome!!! He and Shane were great and helped me with my issue.

wi
Review №36

Mike did a wonderful job on installation

Ad
Review №37

Called needing repair and was able to get it scheduled quickly. My technician Anthony was punctual and on time. Very nice and professional. He completed the job to 100% satisfaction. Thanks so much Anthony!

Da
Review №38

Anthony and Trey Cale our and did an excellent job replacing my garage door opener work was completed quickly. Very professional very friendly and great customer service. Second time using Elite and both times great service. Use elite for your garage door needs you will not be disappointed!

St
Review №39

Steve was very professional and installed my Door and it looks great thank you eliteoverhead

St
Review №40

If it was possible to give this business zero stars, I would. The lack of communication amongst technicians became my problem as the customer. Ive had to call on three different occasions about my repair, but got no where until I called for the 4th time. When I called due to no one coming to repair my door, their response was You were scheduled yesterday. Well obviously Im calling because no one showed up. Please take your business elsewhere.

La
Review №41

We called late last night, needing to get our door fixed before heading out of town. Josh, the owner contacted us almost immediately and was at our door by 6am the next morning. They were super affordable and efficient. Trey our technician was awesome! Highly recommend Elite!

L
Review №42

Trey and Josh were early which worked out perfectly. They were professional, did a great job and the cost was exactly what had been discussed. They explained and showed me that there were other issues that needed addressed. I agreed after seeing the problem, the work was done quickly and my garage door is working perfectly. I am very satisfied.

De
Review №43

Just moved to Hilton Head and one garage door wasnt responding to the clicker. Called Elite and Trey Butler and Dakota showed up...ahead of the scheduled time.They were both very professional and personable. Fixed our problem and even installed an outdoor keypad for us.Would definitely recommend the Savannah, Beaufort and Buford Elite locations for any and all garage problems.

Is
Review №44

Excellent company! Their response time and customer service are some of the best I’ve experienced. Trey was our tech and was a able diagnose the problem and order the parts necessary to fix the issue. He was knowledgeable and efficient.

Ca
Review №45

I was very pleased with the prompt, courteous and professional service from Mike.

Mi
Review №46

Brian and Dalton just left my house after installing a new garage door and opener. Not only were they on time, but called about 1/2 hour before to let me know they were on their way. Once here, they were nothing but professional and friendly. They took extra care to make sure the door was properly adjusted, and the clean up job they did was fantastic. They left the garage and driveway in better shape then when they got here. Cannot say enough about the job they did. I am also amazed at how quiet the new door is when opening and closing. If recommend the company and Brian and Dalton to anyone who needs service or a new door.

Ab
Review №47

I replaced both garage doors at my house in 2018. The garage doors had been occasionally malfunctioning for a while and I finally called them back for assistance (well past my one-year warranty). Not a problem for these guys though. They came right over, took care of it, and did not charge me a dime. Mark was the tech that went above and beyond. I will use elite overhead garage doors from now on.

Wa
Review №48

Carole Rodkin is amazed at the prompt and careful service for our new warehouse door.

Sa
Review №49

I just had my garage repaired this morning (Saturday/ September 15, 2018) by Chris, he was friendly, professional, and detail oriented. He completed the work in a timely manner, I would definitely recommend him and wouldnt hesitate to use his services again. And I have to mention, he didnt even mind that my son and I asked a few questions as we watched him work.. We were amazed at how efficient he was at fixing a problem that given a such a headache..Thanks Chris, you do great work..

Sc
Review №50

About 8, or so, weeks ago I called Elite to install a motor in a my primary garage. At the time I was about to start building a storage building in my backyard. Anthony gave me a quote, and I told him I would give him a call when I was ready for it. Anthony asked me to do a review back then, I just never got around to it. Last Sunday on his day off he came out to collect the deposit for the new door, and he was just as knowledgeable and courteous as he was the first time. I work in the construction industry and guys like him are a rare find. I can only imagine what the rest of Elite’s employees are like. I may need to get some hiring tips from you guys. Lol Anyway, sorry it took me so long to do the review, but don’t worry I’ve been giving the company name and number out left and right. Look forward to working with Elite, and Anthony, again soon.

Sh
Review №51

Trey was very quick and efficient in fixing an issue with the weather stripping around the garage door at my father-in-laws house. Elite has a great turn around time and has phenomenal customer service. Highly recommend!

La
Review №52

My wife and I recently needed some garage door repairs. We called several places. Elite was quick to respond. In fact, they came the same day. Their price was perfect. The doors work better than when they were brand new. The technicians did a great job, thanks!!

K.
Review №53

The technicians Anthony and Tre did a great job on my garage door. They were very professional and informative. They explain to me what was the problems was as well as how it had to be fix. They also inform me what will need to be replace in the future. I will recommend this company to my friends.

Ka
Review №54

We were referred to Elite from some friends. Josh and his team did an excellent job installing new garage doors. They look really good. They came highly recommended and I will make sure to refer them to people as well. Thanks guys!

St
Review №55

Best in Business!

Fr
Review №56

Excellent service, done on time, and done right. Anthony was very courteous, explained the entire process, was totally transparent, and he and his assistant did outstanding work. Our new doors color exactly matches our house trims color. I definitely recommend Elite Savannah to anyone looking for a new garage door.

Al
Review №57

After a rocky start with another technician, Robert and Kelly did a great job! They were on time, called before they came, and were very helpful. They acted as a lesion between the homeowner and I and quickly communicated and completed the job. Very pleased with the job done by Robert and Kelly.

Br
Review №58

I was very impressed with the service I recieved from Justin and Joseph... They got the work done fast with precision. I could not have asked for a better experience! This was a very hard working team...

Th
Review №59

We recently had some issues with our garage doors. Elite was very responsive and prompt service. I really like their price and I didnt feel like they were trying to sell me anything. I would highly recommend Elite!

Am
Review №60

Anthony Love of Elite Overhead Garage Doors was awesome! Prompt arrival, very professional and excellent customer service. The garage door was installed quickly and with great care. As a Real Estate Agent, I have had experience with many vendors in this field of service, and have not been as pleased with their professionalism as I have with Anthony and Elite. I would recommend highly.Amy McLartyColdwell Banker Platinum Partners

Ti
Review №61

Elite Overhead Garage Doors did an outstanding job. I really appreciate Josh, the owner, & Trey, the installer, for their high quality work! Thank you all for the quick repair.

Ju
Review №62

Trey was very good at explaining what was being done with the replacement, and the work was done very quickly and efficiently. Elite was recommended by my neighbors, lucky for me! I would recommend them in a minute.

T
Review №63

I really really hope people see this review and take it in consideration when looking for a garage door company!!!!!I called very frantic about my garage door not working (I use daily) and I spoke with Melinda. Before she started trying to schedule anything she started troubleshooting with me. Everything that we did at first was not working which made me even more frantic. She heard how upset I was getting and was trying to calm me down. She spoke with her husband (I’m sorry I forgot his name) and he gave several troubleshooting suggestions. While I tried one more troubleshooting option she said “I just want to make sure we are the company that you need and not another company such as electrician” Finally it worked!!! I just want to say that I really appreciate Elite overhead garage door taking the time out to troubleshoot before they tried to take money out of my pocket.Some companies may read this and say that’s foolish to troubleshoot via phone. Send a technician out charge them a fee and deducted if something is needed, if not pay the fee. Those companies will never get far and will never have returning business. I would highly recommend elite overhead garage door company and if I ever need anything done to my garage door I will most definitely have you on speed dial!!!!!Thanks again!

Sc
Review №64

Same day service. My garage doors werent working at all, and they got me up and running after making a few adjustments and replacing a faulty sensor. Will definitely use them in the future!

Br
Review №65

Great and quick service. Best price. The technician Anthony was very friendly and knowledgeable.

An
Review №66

Just had Trey with Elite repair the motor and replace rollers on the garage door which wouldn’t stay closed. Very pleased with how quickly they responded. Very competent and professional.

Li
Review №67

I am so impressed with Elite! They made an appointment in a very timely manner. They are very professional. My technician Robert was great and took the time to talk to the home warranty company to get the call approved. I would definitely recommend them!!

Ch
Review №68

This guy is good. Competent, knowledgeable and friendly. Came over just to change springs but also lubed and checked the rollers. Out of here in about 20 mins.

Je
Review №69

Greyson and Layne did an outstanding job for me. They persevered with a tough couple of garage doors. They were polite and considerate.

Pe
Review №70

I don’t emergency need for door repair a leak returned our call was out the next day ordered the necessary part and was back there are two days later with the part on time so good quality work pleasant people to deal with I would highly recommend them. Thank you Greyson and Josh

To
Review №71

I called them last week to help my mom with a repair. They were there the next day. Only took them a few hours and they were done. Mom said they were very polite and quiet too. I will call them again if she has anymore issues. Thanks

Li
Review №72

Robert was awesome! Had my garage fixed in no time for a great price! I would recommend this company to anyone. And on top of that he was good looking!

La
Review №73

Trey replaced the trim around my garage door in a very efficient and polite manner, he also serviced my door and motor for free. I highly recommend Elite!

Ga
Review №74

Had a great experience with this company the employees are courteous and professional one of the ones that stood out was Justin Rogers He had excellent work ethic and was very reliable. I definitely recommend this company.

St
Review №75

Recently had some work done on our garage doors. Elite was quick to respond and did a very good job. Didnt leave me with a mess to clean up either. Thanks Elite, I will make sure to send referrals your way.

Re
Review №76

Trey was very knowledgeable and extremely helpful. He let us know what we needed. He gave me a couple options and found installation was very good

Pa
Review №77

Anthony and Greyson did a terrific job servicing my garage door and installing missing springs and a key release. I highly recommend Elite Garage Doors!

Da
Review №78

Made service call to check out my broken door. I was given two different prices for the service call by two different people. When tech arrived he didnt quote a repair he quoted a conversion kit to be installed. Let him know I was only interested in fixing what was broken. I asked him to please just close the garage for me and he told my boyfriend the door couldnt be closed. Which was untrue because I closed it after he left. The technicians dishonesty, fluctuations in service call price, and quote for more than we need to repair our garage door left me questioning this companies business practice. I would definitely beware. Im very disappointed and feel like i just threw away my money for the service call. Still looking for someone to just repair my door.

Ja
Review №79

Brad came out and very nice. And he was very knowledgeable. And very professional

Ja
Review №80

Anthony & Dave are the best ever, the wind beneath my wings. Seriously a great team, awesome professionals.

De
Review №81

I needed a new garage door after the recent storms. Josh and his crew were very courteous and did a great job. The new door looks great. You cant tell my house was hit by storms now. I would recommend Elite.

Ju
Review №82

My husband was out of town when our garage door stopped working. I needed it repaired as quick as possible. Elite answered on first call and came the same day! Very impressed with this company.

Fr
Review №83

My Garage wouldnt open on Saturday afternoon with both cars stuck inside. Called Elite and Grayson was there on Sunday morning at 8:00am. He was awesome. Young, clean cut, polite, and knowledgeable. He showed me all things done incorrectly by my Buddy and fixed everything in less than two hours. Thank you Grayson!!!

Ci
Review №84

Trey was very helpful in all his work. He explained what I needed. He gave me a couple options and found installation was very good

Li
Review №85

My sister lives in Savannah and needed some help with her garage door. I have done business in the past with Elite so we gave them a call. Just like my experience, they took care of everything quickly and professionally. I will continue to recommend them.

Cl
Review №86

Great experience! I have tried working with several companies to get someone to fix my garage door. In my search to find someone Who will actually show up, I called Elite Overhead Garage Doors. They sent a professional by the name of Grayson the next day. He was polite, on time, and had me a new motor installed in no time at a fair price. If you are looking for someone to install of fix your garage door, your search is over. Call these guys!

Ky
Review №87

The owner, Joshua, was very professional and he gave me a great value. His installer, Trey, did great work and ensured my garage was left like he found it.

Ji
Review №88

Greyson is an exceptional technician. Came in, looked at both doors, knew exactly what was to be done, didnt waste time and went right to work. Door is working like it was on day one. Very very happy with the service and I would reccomend to others.

Li
Review №89

We needed garage doors before Thanksgiving. As a lot of people I am sure, we had a lot of our family over to observe Thanksgiving. Our garage doors were a mess. We called Elite and within 48 hours we had two new doors! Thanks guys for your help!

Re
Review №90

Mike was great,on time, replaced motor

Ma
Review №91

Chris came out and took care of my garage quick fast, and he was very professional and very knowledgeable about my issues in my garage. I would most definitely recommend him to all the people i know that has any issues with their garage, thanks Chris and keep up the good work.

Do
Review №92

Went into the garage this AM only to find a broken counterbalance spring on the garage door. The door is too heavy to lift so our cars were trapped in the garage. Worst luck because I have to pick up someone at the Savannah airport at noon..It was 7:00 am and no garage door repair businesses were answering the phone. I tried Elite Garage Door and a real person answered and told me he would send a team out right away. At 9:00 am Dalton and Zeek arrived and fixed everything by 10:00 am. They did a terrific job and the door has never worked better. Great customer service. We are sticking with Elite for our future garage door service..

Ma
Review №93

Mike. He was great!

Br
Review №94

Trey did an amazing job evaluating and fixing my garage door. I’m so happy I chose this company to fix it!!

Je
Review №95

Elite just installed a new garage door and garage door opener for me. They were fast, extremely efficient, courteous, and professional. Greyson is so passionate about his work. He loves installing doors and learning about the nuances of each one. He took the time to show me the ins and outs of the system -- as this is our first garage door opener. He even set up the app on my smartphone so I can now actually open and close the door from my phone. Cool!

Th
Review №96

Brian and Dalton were very polite and professional. They showed me all that was wrong and told me how to maintain the garage to keep it from further ware and tare. They had it repaired in no time. Best i have seen yet.Theresa Wilker

Do
Review №97

Greyson came out to install two new garage complete door opener. Upon completion of first unit he was having a problem with with communication of it he was able to diagnose the problem of a bad eye sensor.very impressed with quality of work ethics and a great personality.You should be happy to have an employee like him.I would recommend this company as last year they installed two new doors which we are very happy with 👍

A.
Review №98

Brad and Ralph were very fast! They were able to replace the tension spring rod, 10 rollers and a few other things within 45 minutes. Both guys were very friendly and answered all my questions.

Pa
Review №99

DO NOT USE THIS COMPANY! They dont care about the quality of their work. My NEW garage door they installed hasnt worked for a MONTH!!!Tesponse to their comments: NO ONE called me or told me that it would be 2-3 weeks to replace the garage door opener!The only reason they had to keep coming back is because they SCREWED UP and had to come back to fix it!They only came on Sunday because they had to complete my job after they pulled their crew before it was done to send them to a new job.Its been nothing but a hassle dealing with them. First, they pulled their team off my job before it was completed so they could start a new job and it took days for them to come back and finish.Then the garage door opener they installed hasnt worked right since they installed it. I asked to have it replaced but instead they just kept fixing it. They came back three times and it still doesnt work! i have been waiting almost two weeks since the last fix with no communication from them at all about when my garage door is finally going to work!Then they hung up on me when I called them today upset because my garage door wont close!!

J
Review №100

Mike was geeat!

Information
5 Photos
100 Comments
4.8 Rating
  • Address:2220 Hawthorne St, Savannah, GA 31404, United States
  • Site:http://eliteoverheadgarage.com/
  • Phone:+1 912-398-4828
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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