Kaylin was absolutely amazing in helping me figure out how to get my Xbox One voice commands up and running for Formula1 2020. She was super friendly and incredibly informative! She exuded intelligence beyond what Microsoft and even Turtle Beach knew. She resolved my problems within seconds of me asking her and it took Microsoft an entire hour of charting online with them to give me the same answer!! Turtle Beach was no different, they had ZERO solutions for the issue of understanding why the Voice Command would not work. What blew my mind and why I absolutely needed to get on google and write a review was that she knew exactly what the voice commands were for and how the MFD worked. PROBLEMO SOLVED BY KAYLIN!! Thanks again for all your wonderful help. You are the best!!

It was my first time at this GameStop. Kaylin assisted me. She made several suggestions as to what to get a teenager as a gift. She knew exactly what she was talking about and took her time explaining what each item was and how it worked. This of course made me very comfortable and willing to purchase something while making an informed decision. I really appreciate when someone does that. If the GameStop corporate office is reading this you should give her a raise and promote her as soon as possible. She is a very valuable asset to your company. If you dont know what to get your teenager just asked for her and shell take care of you.

Kaylin continues to be the only reason why I come to GameStop. :-)

The service is excellent the employees are really friendly and helpful

I love going here the employees are always so helpful.

Nice employees and the store was clean.

I love this GameStop in schertz the employees are really friendly very helpful. I use to go to the one s both in converse TX and the one in the forum. But now I keep going to the one here in schertz Texas. Because they a very nice and helpful. They go out of their way to help customers. And now a days thats hard to find.

Ordered games online from this gamestop. Said they were open at 12 for curbside. Multiple people waiting in cars outside store from 12-1230 no employee shows up. 1pm still no employee l all signs say open for curbside. If your going to close then dont advertise that your open. I want my money back. Complete lack of customer service skills.

Nice and efficient staff. Did a trade in a good deal. And they have all the latest games.

Nice store and good location.

Great selection of games! The staff is also very knowledgeable and in the know. They take the time to talk you through any large purchase and never any pressure to buy.

Knowledgeable employees, always very welcoming and lots of cool stuff to buy.

Helpful and super friendly staff. Great selections.

I love this place. All the employees are super friendly. And very helpful. I would definitely recommend this location to everyone

Excellent customer service. They replaced a defective item I had ordered online and answered all my questions, very knowledgeable and helpful!

Staff is great. They always take time to answer questions and helpful when making preorders.

Very polite and friendly staff had a great selection of products it was great.

Terrible customer service at this location, I went here out of convenience. Will definitely go a little further out of the way and go to The Forum location from now on.

Really good service and a friendly staff

GAMES, MERCH,COLLECTIBLES! What else could a nerd ask for!? Plus, the knowledgeable friendly staff make it an enjoyable place to spend spend spend!! Game On!! 😁

Smells like grape when you walk in the store, then mildew towards the back. Helpful staff, comparable prices, good selection of games.

Was a great experience! Great selection, the staff were friendly, and i was able to find exactly what i was looking for.

Polite but they pre ordered my game for the wrong console, then sent me to another store to get it sorted out. No gift card for troubles, just refunded.

Best location in San Antonio always a great experience

There really fast to help u out and their always nice and make sure to tell u any deals that they have also they make sure u are satisfied with what u have

Its a game stop the staff makes it or break it each day ...The stock was good and mostly neat stacked ..

I was able to get a few PS3 games that were out of print. Staff was helpful and nice.

Our favourite gamestop. JACOB and his employees are attentive and knowledgeable.

Staff is very friendly and informative.

Always treated well by most everyone at this location. I have seen management handle a variety of situations with nothing but polite and helpful service. Thanks Gamestop FM 3009 for another great year of gaming!

Great selection and really friendly staff working there ready to help if you have any questions or need help to find something specific...

Easy in and out to pick up a game Son had preordered.

Nice people. Very patient and helpful!

No one goes to game stop sadly

Everyone in the store was very nice an helpful. I brought about 70 games to sell back and they were very nice and didnt get upset with the amount of games i brought to sell.

This gsmestop is amazing the staff is super awesome and friendly shout out to my girls that work their keep up the damn good job and keep on gaming baby

Amazing customer service; always eager to help and enlighten gaming enthusiasts.

Great used prices on the not so popular items.

Only there to take tablet back but had good stuff..

I dont think I need to explain much. I want yall to go try and return something and thatll say it all for me.

The employees are so helpful and friendly!

They are so awesome they have good quality and cool games the best

Gamestonk!

Great friendly staff good selection of games

Always fast service!!

Helpful smelled a little weird..

Great place. Friendly employees

Good GameStop with a decent selection. Staff is very friendly.

Very patient n helpful

Always very helpful.

Good service clean store

Good games and amazing sales associates

Busy. Small. Easy to get to.

Fond exactly what I was looking for 👍👍

Great customer service !

Game Stop is a rip off. I can get new games at Wal-mart cheaper than their used games. It makes no sense to me why you would shop at games stop and pay more for a used game than you get a new one somewhere else. Total rip off.

Descent GameStop woukd like more staff.

Poor customer serviceI just went in looking for a new headset and the guy there didnt bother to help or anything. Im a pro member and I couldnt use my points to get my discount.

Always like Gamestop!

Sold me a dud for an xbox i wanted to test he said there is no reason and wouldnt do it now the thing freezes and i have even played for a min freezes every first opening scene >:(

Professional service!

I come here for all my games.

Very nice location

Almost gone

To over priced

Best one in town

Its alright due to prices

Amazing Just amazing

Its a little overpriced, but they usually have what you need.

My favorite Gamestop👍👍👍

Nice employees

Close by, has what i need

Normal gamestop

Very busy place

Great staff

Awesome

Friendly