My review is on the product not this location.We bought a Miele Lumen dishwasher a couple years ago and have had nothing but problems from the time it was installed. The dishes don’t get clean. I have tried all their “suggestions” and several different soaps. A tech came out a few times but nothing changed. As a last-ditch effort, I recently decided to try it on the “sanitize” cycle and that worked finally. The part I hate about this is that it is a 2 hour and 50-minute cycle!!!! So much for saving on electricity. On their website it says “Save up to 50% on electricity. All Miele Dishwashers can be connected to a hot water connection at a temperature of up to 150°F. This reduces electricity consumption by up to 50% and running times by up to 10%. In the Economy program, the energy consumption of the dishwasher drops to as little as 0.45 kWh.” If I ran it on economy my dishes would be so dirty!The dishwasher also condensates or leaks water under my cabinet and drips onto the floor leaving a puddle. Not to mention it drips on the electronic panel. I imagine there is a failure waiting to happen there. On the same side it drips it also build up all the gunk on the inside of the door panel. It is weird and I have no clue how this is happening. I keep cleaning it off and the next day it is back again after a cycle of dishes. I have pictures and video of everything I am explaining. Lastly, I have a horrible rattle when the dishwasher first starts.We had a working KitchenAid before we thought we were “upgrading” to a Miele. We now wish we had never got rid of the KitchenAid. We have a Miele vacuum and have been happy. Miele is supposed to be the best of the best. Sad to say that after our experience with the dish washer we will never buy a Miele product again. To say I hate this dishwasher is an understatement! I’m ready to “office space” it!After I wrote a review awhile back a manager had contacted me and had someone come out to try to “fix” it. However, nothing was ever fixed. In fact, after inspecting under my sink recently I have noticed that the water line is connected to the cold water. It should be connected to the hot water, per their website. I have reached out recently but no one has returned my emails/calls.
This place is so amazing. I want it all!! They are very knowledgeable and happy to share their knowledge.
Its great to have such friendly, helpful people working in your backyard I have had nothing but great experiences with Miele.
My father bought a 1500 dollar vacuum here. It didn’t work correctly right off the bat, we were told they couldn’t refund it but repair it. It took two months to repair a vacuum and came back with the same problem. Again the couldn’t refund me. They sent it BACK, another 3 months. Yes that is right a vacuum has been out for repair for over 6 months and flatly refused a refund. I just got it back today and guess what. Same exact problem. This place is to be avoided at all costs they will screw you and just seem to not even care that a thousand plus dollar vacuum hasn’t worked since bought. This is a joke.
Went to the Experience center 10/12 knowing what we wanted and were ready to make a quick purchase. Waited for 20min without attention and were getting ready to leave. Asked sales person if we could come back later, she just shrugged and whined about how busy she was. Called later same day, nobody picked up, left message, nobody called back. Absolutely no interest in our business.
Awesome luxury kitchens and appliances. Pamela did fantastic job showing features and benefits.
We were treated very kindly and our saleswoman was not highly pushy. She gave us a knowledgeable run down of the vacuum cleaners line. On top of this she gave us very personable recommendations on the use of the machine. We look forward to going back for other purchases if needed.
Awesome staff, super friendly and of course they know their stuff.
Great appliances, and cooking classes. Pam is the best and will help you 8n any way possible.
Simply the best in home appliances, advice and service.
Our Miele dishwasher never worked properly...We had 2 service calls and the machine stopped working after each service call...they said it was the circulating pump. I wrote to Miele USA...they did respond they received my e-mail but we never heard from anyone....Poor product and problem never repaired
I love love love my Miele vacuum.. I tried to buy a washing machine but all the extra charges stopped me dead in my tracks.
Great array of products to view
Miele has done right as a company in repairing our machine.
Great showroom friendly staff
Josh helped quickly and efficiently.