THIS IS A OUTSTANDING, AUTO REPAIR FACILITY, THEY ARE THE BEST OF SCOTTSDALE AND WHAT WORKING ON AUTOMOBILES IS ALL ABOUT, I WOULD RWCOMMEND, THE CAR REPAIR COMPANY TO EVERYONE, SIMPLE NO HASSLE, AND DO THE JOB AS ASKED TO DO, AND OFFERED OTHER SERVICES I KNOW I NEED, BEING ON A FIXED INCOME, DISABLED AND UNABLE TO WALK EVEN 10 FEET I RELY ON MY CAR TO GET ME TO MY APPIONTMENTS, RIGGT ON THE MONEY, DEDINATLY 1ST RATE OWNER, MANAGER AND MECHANICS
I dropped my car off at a Ford dealer in Scottsdale that led me to believe that I needed a new engine. Given the outrageous price they quoted me, I needed a second opinion before I could commit. I decided to call these guys and immediately felt comfortable. Bryan called me every day in the process of running tests, going above and beyond to keep me updated and reassured I was being taken care of correctly. Within the first day of them digging into my car, they found that I needed far less than a new engine. A 10k quote from Ford turned into a 2k fix here with the same warranty. I can’t stress enough how happy I am with their service. They turned me into a life long customer when it comes to all my car repair / maintenance needs. Thanks guys!
Excellent service! Knowledgeable, and honest! I have been using Car RepairService for years. Always happy with their work!
My car wouldn’t start this morning due to my lights being left on! The Car Repair Company came to my rescue! They take great care of my car and are always there to help me out!They provide excellent service on my car and it’s still like brand new at 100,000 miles. Plus, the staff is friendly and I love the comfy waiting room with all of the automotive antiques and Scottsdale memorabilia.Thank you Jim and The Car Repair Co!
Great company! Came to Scottsdale for a vacation, had an issue and they got me right in to take care of it. Thank you Brian and Jim!If you live here or are just traveling through, call on these guys!
Local, friendly, professional auto service you can count on!Car Repair Company have been servicing my vehicles for nearly 20 years. Whether its scheduled service or the occasional emergency, Jim and the staff have always taken good care of me and my rides. No BS, just good service with a smile and a thank you!
I was purchasing a used 2010 Prius in town and had a pre purchase inspection performed here. Brian and Jim went above and beyond to help me out and ensure a confident purchase. I was visiting Scottsdale to purchase a vehicle and they kindly picked me up from my friend’s apartment and shuttled me to their business! You can’t find that kind of service anymore! I know nothing about cars and they pored over the facts & details of the vehicle with me. They have an excellent report with their customers and their extensive vehicle knowledge shows and is very reassuring to someone like myself who is clueless about cars. I walked in wary and unsure about my purchase and walked out confident and happy! That’s a game changer! Thank you for your high level of engagement, professionalism and honesty. I highly recommend these guys! A+++
Pulled into the lot with an emergency bumper fix, Jim and angel came to my rescue and helped fixed the issue temporarily until I could get back home to Washington. Very professional and super nice. Will be coming back with any car issues. Definitely recommend!
Once again The Car Repair company came to my rescue. I was at work running some errands for a client and my car was acting like it didn’t want to start . After I got off work at 2pm I headed straight over to the Car Repair company. They greeted me and recognized me when I walked inside even though it had been some time since a brought my car in to be serviced . I explained what was going on and they quickly did a diagnostic and. Determined it was the battery, they had a battery delivered to the shop and installed in no time . I am so thankful I have a place I can trust to take my car in and get it fixed. Thank you again Jim and staff for always taking such good care of me . Trina W. From Phoenix
I had a prepurchase inspection with the Car Repair Company. They were thorough and saved me a bunch in would be repair costs.
One of our customers had an issue and needed to be seen right away. We called up and Brian, who was excellent on the phone, was able to accommodate them. Our customer reported a great experience and we wanted to pass along our thanks and appreciation.
These people have never done me wrong!
Thoroughness again!Thank you, Jim and Brian and the Team ... for watching out for me and my wheels!They Detail It Out For You!I received a detailed explanation of what is important for maintenance, what truly NEEDS to be done now! and what can be done LATER. This really helps with budgeting! Thank you for your attention to detail and the communication!
The reason I utilize Jim and his team is because I trust them.Excellent experiences with them in the past three years.Highly recommended.
Thought I was having a problem with my battery.....stopped in without an appointment. They were able to fit me in and check things out. Gave me peace of mind. They are very thorough and reliable. Nice to have a shop that I can trust!!
My mother has had the Car Repair Co. work on her vehicles in South Scottadale for 15 years and she has always been satisfied. As her son, I followed in her footsteps and couldnt be more happier with the way theyve treated me with the most upmost respect. Growing up without a father has made me car illiterate and these guys never take advantage of me and and take their time explaining in detail over the phone and in person what work needs to be done, how its done, and never cheat me out of my money. They are completely fair to me about their pricing, they dont screw me over and they get me back on the road without having to come back during the same time frame in which I originally hired them. Nicest guys in the business and will never go anywhere else ever again.Thanks guys!
These guys are awesome!!! I’ve been to many mechanics who would have me nervous on the edge of my seat while working on my car. Not Car Repair Company, they are honest and give you peace of mind while working on your car. Thank you for the great service!
I was buying a used car from Chapman Volkswagen. You cant trust ANY car dealership so after some pushing they agreed to let me bring the car for inspection. I thought the inspection was thorough and price was fair. The guy running the show were super friendly and even reviewed the pricing they thought I should pay using some auction/insider info. I bought the car and feel better about the investment. Thanks CRC.
The only way I can describe this place is that its the Ron Swanson of car repair, meaning they are honest and straight forward. My Main contact was Brian when my AC stopped working on my 2013 F150. I first went to a dealership who had all the bells and whistles of a big business and they tried to pile on all the extra things that dealerships do and honestly it was annoying. As luck would have it, I stumbled on the Car Repair Company when I was looking for touch up paint and Brian didnt do paint but directed me to a trusted source, I liked that he didnt just brush me off. So, when I got the huge bill from the Ford Dealership, I thought I should call him up. He gave me a lower price and even was able to correctly diagnose the issue which the dealership missed. My AC now blows FREEZING and it was just in time for summer. I would recommend these guys over anyone I have encountered in the valley. Thanks Guys!
This is the only shop I will go to. I have been coming here for a couple years now. Always great service and work without all of the usual run around you get from other shops.
Jim and Mark are amazing! They just completed some repairs and upgrades to my F150 that I am very happy with! Their mechanics are very thorough and experienced as well!They are honest, knowledgeable and now my lifelong partners for my and my family’s auto repair needs!!!!This is a first-class, long-time and trusted business that I would HIGHLY recommend to anyone!!!! I’ve already had a couple of my family members use Jim as well and they’ve also had excellent, trusting experiences!Thank you, Jim, Mark and your team for everything!!!!!!
Jim and Brian treated my wife and I very well.
Jim has created a great service garage and the mechanics especially Shawn are outstanding. Afterward I was emailed a detailed analysis of everything that was examined and what was done, what will be needed shortly, and what does not need immediate attention. A pleasure to have them servicing my car.
I’ve been coming to Car Repair Company for a couple of years now. I trust that these guys always have my best interests in mind and keep my car healthy and in good condition. They treat every customer like family and with a high level of professionalism.
I’ve never been to your shop but I just found out today that Brian works for you now. He always honestly took care of my 17 years old Toyota Highlander. Lucky you great business move.
I have worked with Jim for18 years and he has been my Guardian Angel! The staff is very professional and excellent service.When my Husband and I had to move to Assisted Living, Jim and a staff member would pick up and return my car for six month services, car wash and detailing. I sold the ole Chevy car my brother had bought for my Mother when she developed Alzheimer’s.Now, I’m always happy that my Mazda Miata MX-5 Convertible in excellent conditions since I love and enjoy long road trips twice a year!Thank you Jim for keeping me safe in my cars! Also, women are always asking me about car service and repair. I never hesitate to recommend Car Repair Company for their professional service and my history with them.Thank you and I appreciate your service!
Jim was amazing during one of our crazy Arizona downpours when of course my windshield wipers failed. He came right over and replaced them! Best service, product and price! Highly recommend!
Got an alignment today and was super happy with the experiance. Great service, fast and friendly. I will definently be coming back for future repairs.
A little extra vigilance...I made the decision to keep my 17 yr old Hyundai Santa Fe with relatively low miles. This presents some problems with rubber & plastic parts as they crack or break, develop holes, etc. Some parts are no longer available at local parts stores. Brian went out of his way to locate the part I needed and only found it available through Hyundai -- and it still needed ordering. That means a second check in & movement by the technician -- all extra time & effort. Part came in a few days later. All fixed. Going forward, especially with an older vehicle, its good to know a repair shop will spend the extra time & effort necessary to complete a repair.
All of the guys are honest and super nice, very knowledgeable and willing to actually explain things to me patiently so I know what I’m spending money on fixing. I’ve been recommending them to everyone since I started going a few years back.
Excellent service and very friendly staff. Highly recommended (and you get your AAA discount too).
We have had our cars serviced by Car Repair Company, Jim, Mark and their staff of great mechanics, since we moved back to the valley in April, 2015. I trust them completely to be honest with me and to only fix what needs fixing and doing it accurately and with a guarantee of their work. You can definitely trust your beloved vehicles to Car Repair Company in Scottsdale.
I went to an auto repair shop and got the run-around and then I took my car to THE CAR REPAIR COMPANY and Brian came out to my car with an ASC certified mechanic and quickly saw the problem and fixed my AC compressor in a timely manner and at a very fair price!. I didnt think there were any honest auto repair shops out there anymore, but THE CAR REPAIR COMPANY proved me wrong. I will come back for my future car repair needs. Thank you Brian very much!!!
This shop is so organized and into customers satisfaction. If they need your car long they will take you home and pick you up when it is ready. I really appreciate the very personal service they give. The fact they check my car in every respect and keep me trouble free. Their prices are great too!
The most reliable repair shop in townIm a long-time customer, having cycled through probably 5 cars, both new and aging, both routine and repairs, and every visit has been remarkably professional, without any up-sell whatsoever and everything covered with great competence.I get a report after every visit with green light, hey, we noticed something to watch, but dont worry, or well... you probably want to really take care of this.Jim, the owner, has a knack for finding really skillful technicians and very helpful front desk staff. Ive recommended the Car Repair Company on many occasions to others in the area (Scottsdale & Thomas) and no one has reported back to me with anything but a good experience.
Jim, the owner, offered me a courtesy check to see if I needed shocks which I ended up needing. The service manager, Brian, actually showed me where my existing shocks were leaking which I really appreciated. Even though, they had a full days work schedule, they not only replaced my shocks that very day, but also shuttled me home and back to shop so I didn’t have to wait there.This was my first visit to Car Repair Co. and they absolutely exceeded my expectations !!I’ve been looking for an honest & ethical mechanic for 25 years and finally found one today and I couldn’t be happier. They were all so knowledgeable, friendly & professional. Thank you so much Jim & Brian. 👍
I fully recommend The Car Repair Company. We have used this shop since 1994, for service on multiple cars. The service was always professional, rendered by knowledgeable and concerned technicians. While we’ve moved out of state, Jim was able to send me complete service histories for past visits, helpful to prospective buyers of a well serviced Jeep. This established company is honest, professional, interested in your safety and highly recommended.
Very professional. Quick turn around time. Mark and Jim take time to explain all your options to help make a decision on repairs. Convenient with courtesy vehicle to take you home.
Jim and Mark are awesome!!! And, if you have major work that needs to be done, ask for Shane. Hes very good at explaining what needs to be done and possible problems that could happen. Prices are reasonable and they are very thorough with their inspections. They even fixed problems on my 2004 Xterra that they didnt charge me for. I feel very comfortable that they are honest and not finding or looking for repairs that arent necessary. I normally dont write reviews, but in this case, they deserve it. -Thanks guys!!!07-09-21...You guys did it again...Excellent customer service !!!They fixed a part on my 2004 Xterra that nobody makes anymore.Jim, Brain, and Shane...you guys rock !!!
I took my 2008 Ford Escape into the Car Repair Company for an oil change If Jim did not have integrity, respect, a love for his business, a fond appreciation for his customers and the same characteristics in his personal life I would not take my car back to the Car Repair Company.Of course the initial oil change process was easy as pie. My entire vehicle was inspected to make sure I was/am safe on the road and I was not bamboozled with unnecessary repairs. Let’s not forget our 2 favorite greeters Brandy (we miss you) and Riley. If you are a dog lover you will be in heaven as Riley will make you feel right at home in the comfy waiting room of this dog friendly facility (bring yours too).I would strongly recommend the Car Repair Company for any of your car care needs.
Wont take my car anywhere else. Unless its a factory mandated warranty repair. Im sorry, Tommy. Dont be angry.
Brought it in for overheating, told them it was likely the waterpump. They came up with the stuck thermostat to be replaced, which they charged me a total of $ 370 ! thermostats cost about $16 and are easy to replace!!
Great service as always. Ive brought my cars here for over 20 years and Ive never had a bad experience. Not once. Cost is always reasonable they go out of their way to take care of you.
I have been using them for my repair needs for a Land Rover. Not only are they fair and professional but are capable of working on uncommon vehicles. I highly recommend them.
Love this shop !!!!!!!!Tommy and Jim are a couple of the most professional and honest guys in the auto repair industry. They really go the extra mile to take care of their customers. I would very much recommend this shop.
Nice staff, up front with service needs. Send a report after service, which is very helpful.
Since I started go to them will only take my truck there very reasonable prices and have never tried to get me to have work done that I didnt need
I had a great experience and would hands down recommend this place above any other place in the area.
My wife and I began bringing our vehicles to Car Repair Company for nearly 10 years. When our children switched schools, we found a shop closer to house. That will now change...Our 2007 Toyota Sequoia has been a great vehicle. The one issue is around tires and road noise. We bought it used from a dealer in 2010 so we would deal with the dealer at the beginning.In Summer, 2016 I started hearing some of what I would call excessive road noise. In my mind, it was coming from the front end so after consulting a different mechanic he suggested front wheel bearings....done.....still dealing with noise. Next was shocks and struts.....still having noise . Given that this car is typically driven by my wife, sounds really stood out when I drove it.After hitting a road block with the mechanic that I had been using, I tried the dealer (it was in for a recall at the time) - still had noise. Next - another independent.....still headache.Checked the internet blogs and decided to take it back to Jim and Shane at Car Repair. I was heading out of town for a few days and said you have a few days......please do what you can to fix it.After Shane and Joe spent some time with the car on the rack, wheels spinning and using their ears to listen for the crazy noise. FINALLY it was determined that the REAR WHEEL BEARINGS were the culprit.I gave the thumbs up to Repair and the process was completed.I came back from out of town and drove it home - in wonderful quiet! My wife drove it the next day and she texted this car drives like a dream.Thank you Shane, Joe, Jim and Marc! You guys really went above and beyond and revived our experience with our Sequoia.In the future, we wont even consider another shop.....the drive is worth it.You will not be disappointed with this shop.
Jim the owner will do everything he can to make your experience great. Honest and fair repair shop.
I have been a loyal customer for many years. I trust these guys.They are talented, knowledgeable, and honest.
I shopped around for the best car repair quite a bit and found Car Repair Co. I brought my vehicle in and asked them to check it out. Within a small waiting preiod they came up with a detailed report as to what was wring with my car. I went ahead and had the work done and the final price came in much less than anticipated. Very unusual for a shop and a great benifit for me. The work was done and my car ran great. Their service manager called me on every step and I was the best experience that I have had with a repair shop. I brought my wifes car in also and the same excellence in service. I highly recommend them and will continue my relationship with them
Great bunch of guys! I can always depend on what they tell me and the work they do. Youll not find a more honest crew. I have been doing business with them for several years and have sent friends to them. I have NEVER had any problems or complaints. I cant image going anywhere else. I would highly recommend them to anyone!
Highly recommend this place. Quality service, honest people and prices.
Ive been a loyal customer for over 30 years...Always a professional experience.Shane is a mechanical expert!
They have a Grandmaster technician ready to skillfully diagnose and repair your car right the first time!
I have used these guys since the 80s, always great service, fair prices without the surprises. I plan to continue using the Car Repair company for all my auto maintenance and repair needs.
We have been taking our cars to Car Repair for years and have been pleased with the car care, fair prices and pleasant, helpful personnel.
I have been a customer of the Car Repair Company for 8 years now. Theyve seen three of my cars for both maintenance work and for repairs, ranging from minor to major.The owner has fair prices, ensures that his team thoroughly explains the problem found, gets permission before conducting repairs, and delivers when promised.Everytime Ive been in to the shop, Ive been treated as though I was family. Today, they took it to a whole new level. This morning my wifes car smelled like gasoline...they got me in without an appointment first thing....got the part...and repaired it, all within two hours. That would have been great enough, but what took it to a whole new level? The office manager was cooking up lunch while I was there...RIBEYE steaks of all things, for the team. When they invited me to join for lunch, I thought they were kidding. No way they said....and here I am stuffed after downing 14oz steak. Im still shaking my head in disbelief.Car Repair Co has a life-long customer.
Honest & experienced mechanics
Great people, service and shop that we highly recommend and trust with all of our vehicles!
The folks at car repair have done excellant work even when we needed to get an old truck thru emissions,they did it and then took it thru emissions for us. this was a big help for people who are getting alittle long in the tooth, much appreciated. The mechanics are very good and Jim and office staff will go the extra mile, highly recommend this shop.
Best auto repair shop in Scottsdale. Fair prices and honest work.
Honest, fair prices, geat service!
Been going to them for years. They treat me like family or a friend rather than like the automotive dummy that I am.
Extremely helpfull, and point you in the real direction
We have been taking our vehicles to them for almost six years if not longer. We have always been leery of where to take our vehicles to be worked on, but we have found the Car Repair Company to be fair and above board when it comes to pricing and only do what is necessary.