I brought 2 rugs to them that our new puppy had decided to use as a potty pad. I was very pleased with Adam and his teams’ willingness to help and I thought the price was fair. Our rugs were cleaned to ‘like new’ condition. I’m very pleased with the work they did and will be back.
Adam at Arizona Rug Company cleaned three rugs for me. I did quite a bit of research before choosing a company to clean our rugs and so happy we went with ARC. The attention to detail, knowledge, and customer service I was given by Adam and his team, was above and beyond. After three weeks of deep cleaning, the rugs came back softer and cleaner than ever before. Highly recommend this company.
I took my silk carpet in for cleaning. Adam trimmed the fringe, stabilized a spot the puppy chewed so no raveling, and cleaned it. Like new! I will definitely return for the next cleaning. The store has beautiful rugs for sale too: modern and traditional.
Arizona Rug Company, sincere thanks for your caring attitude towards our community, schools, students and teachers. The Rug you donated to our classroom is very much appreciated. It is soft, comfortable and colorful. The students will love sitting on it as they focus on their social emotional Second Step lesson for the day. You have helped to enhance the appearance of the classroom. You have also helped to make a difference in partnerships and education. Thanks for your ennvolvement.
I had been searching everywhere for the perfect rug for my living room and within 10 minutes of walking into the store Adam had already helped me pick out a rug and load it into my truck. The service was amazing and he even followed up with me to make sure I loved it!
We met with Ed (the owner) and he graciously showed us numerous rugs with a no pressure approach and guided us through our purchase. They have an awesome selection and we selected a beautiful wool hand made rug at a very good price plus they provided free delivery because we live close to store.Thank you Arizona Rug Company for your professionalism and quality rug at a discounted price. We will gladly recommend to friends and neighbors
Just wanted to say thank you again for working w/ us on the several rugs we purchased from you folks!We have to say, this last one, the KAS Luna 7120 works soooooooooooooooooooooo perfectly and we couldnt be happier.The other favorite of ours was the huge Momeni New Wave in our family room.Weve been satisfied customers since 2014 and wont bother w/ others...thank you, Ed, Greg, and Team!
We have been working on a remodel all through Covid. We were looking for the PERFECT 12x15 rug without paying an arm and a leg! Ed, Greg & their crew went above & beyond to do just that! We just went back to look for the perfect rug for my newly built closet...in an hour we walked with the perfect one again! We would HIGHLY RECOMMEND Arizona Rugs to everyone!!!
I highly recommend Arizona Rug Company. They are the BEST. They did a great job cleaning a large home of oriental rugs and it all went very smoothly and the rugs are looking great and clean. They were efficient and very professional and observed all COVID safety protocol. They made the most unpleasant things to a great experience. I definitely recommend them from buying rugs to cleaning them.
Great selection and quality of both goods and services.Highly recommend.
We brought our 9 X 12 Karastan Oriental rug to Arizona Rug Co. It hadnt been cleaned in over 5 years-- since we left Sacramento. We drove it down from Prescott because we didnt want just anyone cleaning it. The accumulation of Arizonas dust had really dulled the color. (I wont even mention the unkind things a certain cat inflicted on it while he was in his dotage a couple of years ago...) AZ Rug Co also repaired a tear in it caused by a nasty vacuum cleaner snagging the over-long tassels on the end. (AZ Rug recommended trimming those tassels, which we did. What a good idea!) We picked it up today and laid the rug in our living room this afternoon. Oh, my. Oh my. Its like a new rug! The colors are vibrant again-- its beautiful!
I am super impressed with the service at Arizona Rug Co. Recently, I called from Wyoming to order a different size area rug like the ones I already have. It arrived very quickly and is exactly what I requested. I was notified when it was ordered and when it shipped. I love the rug and highly recommend buying from this store.
My experience at Arizona Rug Company was just great!! I felt a little intimidated when I first entered the store because everything looked so rich and comfortable, and expensive. But Greg, the manager who truly knows his craft, was helpful and informative. He educated me on rugs, answered all my questions and helped me find what I wanted at a reasonable price. I purchased 2 rugs, one for my office and one for my great room. This was several months ago and I still like to stop whatever Im doing to just admire my rugs. They fit perfectly in my house and I know they are one of the best purchases Ive made for my house. Im grateful I found Arizona Rug Co and received advice from Greg!
We recently moved into our new home and, as we unpacked our 9 x 12 rug from 10 months in storage, noticed new staining on the rug. With guests coming to visit in just a week, we needed help fast. After a quick online search, we found AZ Rug Co. With their high-rated reviews, we didnt look any further. We called and talked with Ed, who was very reassuring that he could help us. Adam came and picked up our rug the next morning. Ed kept in contact via text (personal service!), even sending photos of our rug during the cleaning process. We were able to get our rug back home and in place prior to our guests arrival. Kudos and Thanks to Ed, Adam and Greg for a job well done! We will be sure to go to AZ Rug Co. whenever we need a rug in the future.
Some time ago I took my Persian rug to Arizona Rug Company for a wash. After I got it back, the color had completely changed. Because I had a matching pair that was not washed it was easy to prove the problem.The owner, Ed Momeni was very non-cooperative and tried everything to avoid accepting the responsibility for the obvious damage. First he claimed, it was the problem with the carpet having color run. After I got expert opinions from several professional carpet cleaning companies (in AZ, CA and CO) to the contrary, he said that he dried it in the sun and was expected that it will fade. Finally when he realized it was his fault, he said that in the contract that I had signed I had waived my right to sue him for damages beyond the cost of cleaning. I spoke to a lawyer and found out that was not true in cases of negligence.After several months of gathering expert opinions and talking to a lawyer I took him court, I was able to prove that it was improperly washed and/or dried and he was ordered to pay damages. Unfortunately, he was able to undervalue my carpet and reduce the amount of damages he had to pay, but nonetheless the court ruled in my favor.I would advise anyone against taking their rugs to Ed Momenis Arizona Rug Company for wash or any services.More facts:Die Works in San Jose CA inspected my rugs and explained the proper washing technique and how this kind of damage should never happen when cleaned professionally.Robert Mann Rugs in Denver Co reviewed pictures of my rugs and also explained that professional rug cleaning techniques will not cause this kind of damage.Rug Ideas in Los Angeles inspected my rug and gave me a certified appraisal of $5500 for my rug in its used condition.PV Rugs in Scottsdale AZ inspected my rug and gave me a certified appraisal of $8500 replacement value for my rug.However, Mr Momeni was able to get an appraised value of $1500 for my rug by sending pictures of it to Tavssoli Oriental Rugs in Scottsdale. It is a shame that nepotism superseded professionalism in this case.In the attached picture the rug on the right was washed & damaged by Ed Momenis Arizona Rug Company. Rug on the left was not washed, these used to be a matching pair.
My wife and I were traveling from our home in the Las Vegas area to visit family in the Tucson area and stopped in at the Arizona Rug Company to see if they might have a southwestern style area rug for our family room, foyer and a few small rugs for our bedroom. We really hit the jackpot here. They had a great selection of rugs, all at reasonable prices. The sales staff were extremely honest and not at all pushy. They arranged to have the largest rug shipped to our home (it was too large to fit in our car), which arrived within 1 week, at a very reasonable shipping fee, and couldn’t have been more helpful throughout the entire process. I recommend them highly!
Great experience! We bought a rug from them that we wanted to exchange for another rug. They brought the rug over to our house and helped replace it with the current rug. Very easy and hassle free!
I have used Arizona Rug services since 2013. The appraisals have been accurate and nicely presented. Ed Momeni has been extremely helpful and informative, he definitely knows rugs.
Excellent buying experience and great service by AdamMy wife and I went in looking for rugs. Adam helped us and provided great feedback and suggestions for our selection. We bought three rugs and had them delivered. Adam and company delivered exactly when they planned with great service. This group knows their business and has a great selection with good prices.
Outstanding job cleaning and repairing our rug! A great team, fair prices. Highly recommend! A+++++
Top Notch Customer service! Ed was very helpful and quick to respond tome. I would highly recommend this Company for all your rug needs.
Over the past weekend my wife and I discovered this gem in Scottsdale as we were searching for new area rugs for our new grand piano and our dining room table. Greg was amazing! He took the time to guide us through our options, educated us on important points to take into consideration, helped us choose our new beautiful rugs and gave us an incredible deal for our money. I would highly recommend that if you find yourself in need of new area rugs, stop in and give Greg a visit. You wont regret it!
Days later I still have a smile on my face - the entire process was smooth as silk. Adam took the time to show me what makes for real quality in a hand-made rug, negotiated a good deal with me, and drive 90 minutes each way to my home to professionally install the rug. This was truly a five-star experience.
Arizona Rug Company is a fantastic place to buy your area rugs. Ed and his family provided truly exceptional service. Their selection of rugs was tremendous. And if they dont have something in the store, they will help you select it online and ship it directly to your home. The quality and service was exceptional. We bought 3 beautiful rugs and will only go there in the future. Go see Ed when you need a beautiful rug for your home office. He will take care of you!
I called Arizona Rug company yesterday to have some carpet services undertaken and they answered the call promptly. I love that we handled all the communications through text - love a tech savvy company! Communication at every step of the process was flawless and Jorge was an incredible worker - friendly and efficient. I would highly recommend Arizona Rug company if you are in need of any carpet services.
I highly recommend Arizona Rug Company. I needed to know if an old family rug had value. One phone call, pictures via text and my answers were received. Ed is a polite, knowledgeable and conscientious man who got back to me ASAP! Need a new rug? Check! Need one cleaned? Check! Want to do business where they know all aspects of the business? This is the place to go.
Arizona Rug has been my go to store since 2012.They have cleaned and repaired my antique rugs...even offered their services when I was living in Northern Arizona.Recently they helped me sell an antique rug that no longer worked in my home.They are very knowledgeable and wonderful to work with whether you are taking care of an older rug or purchasing something new for your home.Ed, Greg and Adam are the best. Thank you.
We have purchased for AZ Rug previously and loved our rugs so when we wanted one for another room we went back to AZ Rug Company. They have a great selection and and the whole staff is really patient and very knowledgeable. Service is outstanding!
We have used Arizona rugs on several occasions to clean and appraise our Persian Rugs. They have been outstandingly polite and knowledgeable, our rugs were picked up and cleaned in a timely manner AND they looked beautiful again after they were professionally cleaned by these great people. I was given accurate appraisals and would recommend them to anyone looking to buy or have their rugs cleaned, appraised or repaired . Great job
They have a great selection with different sizes and price points go here first dont waste your time anywhere else
Very large and varied selection of quality rugs at reasonable prices. I ordered a rug that I subsequently had to return because of a size issue. The owner and managers worked with me to get the rug returned and were very gracious and helpful about everything.
Greg at the AZ Rug Company was a huge help in choosing the new rug for my new Scottsdale investment advisory office. I didnt know much about rugs but I knew the look and feel I wanted for my new office. With Gregs help, I found the perfect high quality classic wool rug. I was able to take it and try it out in the office before buying it...so when I bought it, I already knew exactly how it would look and feel in the office. Greg educated me on what to look for in a high quality rug. I appreciate all his help. My clients will appreciate the high quality rug in my reception area along with the top grain leather love seat, hand carved tables, ambient lighting and stone accent walls. The rug fits perfectly with the rest of the interior....everything the highest quality. Thank you Greg.
Choices of quality area rugs for your Arizona home is overwhelming. One stop shopping at Arizona Rugs in Scottsdale is where I hit the jack pot! Gregs customer service is OUTSTANDING! He helped me select multiple rugs of which I brought home and tested in my living space. I found the perfect one and Greg was able to lower the price reflected on the tag...quite the DEAL! Count me as one satisfied customer!
Very timely and honest evaluation and appraisal of rugs passed down to our family. Also made several useful suggestions. Very helpful indeed.
I highly recommend Arizona rug company to everyone in need of area rugs for your home! The selection, availability & prompt delivery topped by the service received from Adam is exceptional!!!Being new to the area & originally not knowing where to shop, our 1st rug was ordered through a Furniture Store which was a huge mistake. When the rug finally arrived 4 weeks later, we discovered it was too small for the area it was intended for. Not wanting to wait again for the correct size, I searched & found Az Rug Co. Adam was extremely helpful & knowledgeable. Five days later, he arrived with our rugs & even brought an extra rug to help decide which one looked better in a certain room . We were so happy with the outcome, that weve ordered 2 more rugs.In the meantime, were still waiting for the other rug from the Furniture Co!Thank you Az Rug for helping to make our home complete & beautiful in such a short time. The quality, service & great inventory are exceptional!
Adam helped us and he is very friendly and knowledgeable. He went out of his way to find the right rugs for us.
My Name is Vanessa we went to the Arizona Rug Company to have our special wool/silk rug clean, the work was amazing the colors look so bright, the wool feels so soft. Adam and Olga are very knowledgeable. The Customer service is top notch, we bought a rug too. Used them for your cleaning of the rugs and purchase from them huge selection.
It has been a delight working with Ed of AZ Rug Company. We had several high-quality used rugs to sell, and Ed responded promptly and courteously with a fair price and excellent service. I highly recommend this company!
We were in the market for a large area rug for our family room. Arizona Rug had a nice selection of carpets from which to choose and the kind, knowledgeable staff helped by listening to our ideas and directing us to the appropriate displays. We found just what we wanted at a very fair price. We couldnt be happier! We will shop there again. Thank you, Ed.
My wife and I searched high and low for the perfect rug, and Ed at Arizona Rug Company helped us find that. He was very patient, and incredibly helpful. The price was very reasonable for a high quality wool rug that we know well enjoy for many years to come!Ed worked within our budget and showed that he cares about his customers. We will definitely be back!
I have an Oriental rug with fringe that was starting to ravel, I emailed a photo to Arizona Rug asking what could be done to repair the rug. That same day I received a return email explaining a possible solution and a price for the repair. I shipped the rug to them and received an email letting me know when the rug arrived. I just got the rug back, they removed the fringe and hand stitched the ends of the rug and washed it. The hand stitching is really well done, the rug looks better than when it was new 20 years ago. There response to my emails was always the same day. The price was what was quoited and a reasonable turn around time for the repair. I was very happy with their service, price and the quality of work, a great company to do business with.
Ed was very helpful and knowledgeable when choosing a rug. We then changed furniture and the rug did not fit. Ed advised we could return the rug for a full store credit or a partial cash refund.What fabulous service. I was very impressed and would highly recommend this store. Ed and Greg were great. John and Aileen Phoenix
I was a bit nervous when I walked into this business as I had never purchased an “area” rug. And, this was in SCOTTSDALE, and I’m a “country girl”. Well, Adam made me feel very comfortable. He showed me some absolutely exquisite hand loomed silk and wool pieces. When he told me the price, I thanked him, and told him what my budget was. He then showed me, without leaving me feeling like I was a pauper, some beautiful pieces well within my budget. He also educated me on the differences between hand knotted, machine made and natural versus synthetic fibers. He also describes the vacuuming and cleaning techniques to use at home versus what they do in store if I needed them professionally cleaned.I went home with the rug I liked and had 48 hours to “see how it fit” with the hardwood floor and the rest of the decor. My husband loved it.Before we returned to Arizona Rug Company, we stopped by another rug “shop” just up the road. What a difference. And not in a good way for the “other” store. We went back to The Arizona Rug Company within a few hours and purchased THAT rug as well as the “twin” that was at the Tempe location. We also purchased a third rug that they cut and selvaged for us. I am so glad I went there first!Thank you ADAM for your kindness, respect and taking the time to educate us about our purchase.We will be loyal customers for life!Deb C
I had a 50 year old very large Chinese rug, mostly ivory, cleaned by this company. It is a fine piece from Harmony House in NYC. The men who came to pick the rug up (and deliver it back) were on time, polite and knowledgeable about how to move large pieces of furniture and to handle a rug. The rug came back looking new. Next time they should take me. I felt the price was fair. Not cheap but equal to the cleaning job. Im a very pleased customer.
Great experience at Arizona Rug. I had been looking for a very specific rug been to the Dump didnt like it so lose of $50 Arizona Rug is very kind in allowing to hold for 24 hour with out any additional charge they have very great collection no match collection Ask for Greg he will do everything for you I have seen very few sale person like Greg he is very nice and helped to pick the right thing.Greg said he would price match if I could verify the price at the other store. just i have shown the details on my phone he did the price match, price match made this an even better experience for us. Greg was very nice to work with and even took time to talk a little about explaining Rugs and their maintenance...I would strongly recommend working with Greg and Arizona Rug. They are a step above their competitors in terms of quality and collection...and are willing to price match! I will go to Arizona Rugs Scottsdale and for sure I will ask for Greg only !!!!(Never go to The Dump for your Rugs if you live in Phoenix AZ area)
We bought two area rugs from Arizona Rug Company, Tempe store, and we are happy with the quality, the buying experience and the delivery/set-up. Everyone we encountered were pleasant and professional. Ed also helped us with an appraisal of the rug we were replacing due to flood damage.
Adam was fantastic and very friendly. Rug was a great price, we expected to pay alot more at a carpet store. Very comfortable and excited about our purchase.
Greg was great help in choosing several rugs. We live in IA and came across the Scottsdale store. Selection, shipping and customer service is top notch. Will highly recomend.
We purchased a rug from Arizona Rug Company and were extremely impressed with the whole process from start to delivery. Thanks Ed for making this process so easy even a caveman can do it!
We spent about two hours at the Scottsdale location with Greg and Omar. They were great. Never lost patience, showed us all the rugs we wanted to see and helped greatly with suggestions for color schemes, sizes etc. In the end we bought 5 rugs for our new home in Desert Mountain. Greg even bought a rug back from us that we purchased earlier in the day from another store that we did not like, after seeing the rug quality at Az Rug Co. They have great selection, reasonable prices and are very knowledgeable about their rugs. We did not feel like we were getting the hard sell. Would recommend them highly.
I recently purchased several rugs at Arizona Rug Company at the Scottsdale location. The rugs are nicely displayed. They have a great selection. The sales staff is very helpful and knowledgeable. I highly recommend Arizona Rug Company!
Great people to work with. Ed is very helpful!
A great rug purchasing experience! We also had our existing rugs cleaned and repaired. Arizona Rug Company is the first place we’ll check out when looking for a rug in the future.
They do a great job on cleaning and repair!!! I have been trusting them to service my rugs for many years and they never disappoint me. Great customer service as well.
Needed an 8 x 10 rug for the new wood floor in the bedroom. Greg was very helpful in describing the different qualities of the rugs, and let us take one home to confirm it was the right choice. It was perfect! Ill be back when its time for cleaning or a new rug.
Nice selection. Did not have what we were looking for
Absolutely great experience at Arizona Rug. I had been looking for a very specific rug Id seen at another store - the other store had it at a great price but was out of stock and not taking new orders for some reason. As soon as I walked in to the store I saw the rug I had been eyeing. Greg quickly greeted me and we began talking. I explained the rug I was looking at and the price the other store had it listed. I had also researched this rug online and it was considerably more than the cost at the original store.Greg said he would price match if I could verify the price at the other store. I happened to have multiple photos on my phone. In truth, I would much rather buy local than from a big box store...but the fact that he would price match made this an even better experience and more reason to buy local. He was a pleasure to work with and even took time to talk a little about the history of Persian rugs...I learned quite a bit about the rug industry and have a greater appreciation for these works of art!I would highly recommend working with Greg and Arizona Rug. They are a step above their competitors...and are willing to price match! I know Ill be back to buy all my rugs at Arizona Rug.
Arizona Rug company has a great selection of all kinds of rugs, the staff and owner Ed are very friendly and knowledgeable about rugs, and will take their time helping you choose the right rug for your home or office.
They did a meticulous and thorough job cleaning our beloved rug. Highly recommended
Ed and Craig are very professional and helpful. I highly recommend if you are in need of a high quality carpet or rug this is the place to go you will not be disappointed.
They did a remarkable repair on my Turkish carpet, and cleaned that and two others making them look like new. Also, they educated me on proper care, thus helping to preserve my beautiful, valuable assets and memories of my past travels.
A great rug buying experience.The prices were right and the selection was huge. Omar was very helpful and knowledgeable.
I wondered for years what our Turkish carpets were worth, but didnt want to roll them up and transport for an appraisal. Ed was able to provide an appraisal online, very pleased.
Great people to work with, explains things to you if you didnt know, etc...very helpful....and very friendly. great craftmanship and kept all deadlines exactly.
Super nice people and great rugs
Nice selection of rugs. Great variety!
Great selections of rugs! Every time I visit Scottsdale I check them out.
Excellent service and great rugs.