These folks went above and beyond to help us find hardware for our home in a hurry. They even stayed late one night to help us. Highly recommend them.

Absolute hack jobs with no customer service skills. Will never use again and would not recommend. From the owner down, you can tell these people do not care about the customer or their workmanship. They delay everything unapologetically, cut things wrong, and pay no attention to detail. Brought complaints to the owner who played the blame game on everyone but themselves.

I can’t believe I have to write this review. I am SO frustrated with this place!!! I’ve been in my home for not even a year and the 1st thing I wanted to replace was the original 1986 sliding door. Instead of a sliding door I wanted atrium/French doors with a screen. Doesn’t seem too complicated. I’ve seen stuff like this all over. Chris comes out and measures for our new door. I decide to go with Scottsdale Building supply because I want to make sure it fits well and there aren’t any hiccups in the process. First hiccup - the salesman Chris can’t even get the purchase order to the correct email address. Finally after 3 weeks he gets it sent to the correct address. 2nd hiccup - I get a call from them and they tell me that my door is ready. Yay! Almost a week early! My contractor goes to pick it up and it’s NOT ready. Not even close! He tells them he’ll come back the next day. Still not ready. After the 3rd try he is finally able to pick up the door. We knew the screen wouldn’t be ready at the same time as the door but after the long wait on the door we thought they might have had it ready. Nope. Due to scheduling issues we couldn’t get the door installed for a month. After the door is installed I contact our sales person to see if he would be willing to deliver the screen since it took 3 tries to get to pick up the door - and we paid our contractor for each trip. Well, I’ve contacted him several times and after initially responding Chris has gone dark. My contractor was in the neighborhood today and stopped by to see if he could get the screen and no one could find it. What?! And to top it all off there is a problem where the handle of the door is going to HIT the screen when we close it. And they already knew that and never said a word to anyone!! This is ridiculous! I know I’m not a huge client so they don’t seem to care, but this was a big deal to me and a lot of money. I’ve paid in full with no discounts - what gives? I should have gone to Home Depot. 😫

Simon is the best!

Got the stuff i need at very reasonable prices

Always super helpful can find anything and everything that you need for doors and hardware

They seem to have lost there way over the years. Customer service is weak and so forth. I have felt like theyve been on life support. Not impressed.

A great place to buy your door threshold.

Best place to buy high quality doors, and hardware!

Very good place for building materials, nice staff

The best place Very good service

Love the staff and products