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Hertrich Family Of Automobile Dealerships
Seaford, DE 19973, United States
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Hertrich Family Of Automobile Dealerships
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Ja
Review №1

The best Buick dealer on the peninsula. I love them and recommend them.

St
Review №2

Be careful they are the typical car salesman hideout and shopping around Ive always done better going other places

El
Review №3

I had been shopping around for a new vehicle for months. At my first visit at Hertrichs GMC Buick location I found my new car AND in my perfect price range!! Highly recommend going here if you’re looking for quality service! Nav is the right guy to talk to!!

Th
Review №4

Just rode through the parking lot to check inventory

Pe
Review №5

I went to see about Recall in my SUV. Very helpful. In wrong Building. Sent me to Ford Frederick Building.

Gr
Review №6

Beware - do not buy a vehicle from this dealership. They will sell you a faulty vehicle that will end up costing you thousands in just a few months after purchasing. I would never recommend this place.

R
Review №7

My mother inlaw had her Honda Civic taken to their Easton MD dealership to be fixed, instead of fixing the car, they decided to declare it totalled and sold for scrap. They told her that she had no choice. She owns the car and no payment balance is on the car, no settlement from the insurance company had been signed or agreed upon. We are still in shock over the experience. They used to be a great family based company but like many businesses that grow quickly, they lose what made them great.

Ke
Review №8

Good service

Ja
Review №9

Really nice friendly employees

To
Review №10

Service department second to none, always fast friendly service at a reasonable price.

Mo
Review №11

Hertrich in seaford is a great place and Tony woods is a great salesman and even after he makes a sale hes there when ever u have an issue u might have a question about

Cr
Review №12

Will never allow this place to work on my vehicle again. Even though my vehicle is under warranty, I have been choosing to receive services on my car elsewhere. I would rather have someone I can trust work on my car, rather than someone who put incorrect parts on my car and screwed me over multiple times. Severely lacking in customer service skills.The lead mechanic is the worst. Claims he checks everything before it goes out, but when something goes wrong, he says he didnt check that particular one.Take your business to Preston Nissan. They have not disappointed.

Ba
Review №13

It was very helpful the gentleman named Matthew white sales Consulting was was very nice I gave him a five-star answer my question help me even look for the vehicle that I was looking for and he had men and you answer all my questions about I came that for I would definitely look him up in the future

Ho
Review №14

Salesman was great. Sales manager was great. The service manager, is worthless as a screen door on a submarine. They charged for a covered diagnostic test that they knew would fail, because they caused the issue to begin with. When it was brought back to be fixed, the service manager became argumentive and unprofessional. He contradicted himself multiple times with belittling us. To top it off, once the part was replaced, it was for a completely different vehicle.I have made numerous attempts to get something done about this but I have not been contacted back for over a month. I tried the service manager first. What a waste of breath. Then my salesman. Nothing. The Hertrich Buick dealership manager. He listened, said he would help and then promptly moved on I guess.

Ev
Review №15

If it wasnt for the manager Paul I wouldnt have purchased a car from here. The salesman Will was rude and unpleasant. They have also not upheld their agreement of fixing parts of the car that were damaged before it was purchased.

Da
Review №16

Great group of people!

Br
Review №17

Exceptional customer service by the whole service team including the techs.

MD
Review №18

Found a good older Toyota Camry at a reasonable price. Allen found us a car, and the dealership even delivered it to my grandson at college. We then found that car was too small for his size (62, 200 lbs.), so Allen found us ANOTHER car (the older Toyota Camry) for the same price. Thats service DURING the sale!

Ha
Review №19

Top Auto Dealer. They beat price of another good dealer in the area, plus my 1rst three service visits were FREE!

Cr
Review №20

My experience with Hertrich was phenomenal thanks to Will Decker he was friendly, and understanding during the whole process from test driving the SUV to driving off the lot with it.

CL
Review №21

They sold us 2 cars, ran my credit twice lowering my credit score 40 points for 2 years, check the true value of the car you want. Dont get caught up in excitement, check where you need to take your car for repairs, Lexus must be taken across the bridge hours away, know what you are looking at. Know what recalls are on your vehicle. Know the value of your trade in. You better know everything about what you want, what you can really afford. They are fantastic car salesmen. You need to be prepared and if you think you are buying extended warranty before signing papers make sure extended warranty is bought for repairs. New cars, new used cars are exciting. Slow down and be prepared. Dont trade your car for $1,000 when trade in value is minimal of $5,000. Slow down. We got caught up in the excitement. They did their job but not a morally good service for us.

Ga
Review №22

Great

Ta
Review №23

Top notch dealer from salesman Jack, paul sales manager and Dave finance manger, I love these guys, they are the best! they gave me a great deal, thanks for my new terrain I give them 10 stars

Cr
Review №24

Always have awesome sales at the end of each year##

Ja
Review №25

Nothing but helping friendly faces love you guys Michelle youre the bomb in service

Ca
Review №26

Dont know which one this is but I frequent Frederick Ford and Seaford and Hertrich in Milford bought vehicles from both prefer Frederick Ford wife thinking about new vehicle

Ra
Review №27

Yeah i would buy my next vehicle elsewhere. Unless i was able to do what i did last time, then it would be worth it. If not doesnt that Safford give away everything under the moon when they sell a new car?

Vi
Review №28

I always get good service at this dealership

He
Review №29

My husband and I just purchased a vehicle here at Seaford Hertrich and the quality of service was outstanding.

De
Review №30

Grate love them. Delores Welch

Mr
Review №31

As a repeat customer, I stopped by the Hertrichs Collision Center to get an estimate for my car bumper. I saw Chad L., and hence the 5-stars! 👍🏼🌻👏🏼🌻🙌🌻🤝🏼🌻🙌🏽 🌻

Mi
Review №32

Cant complain I work there it will be 13yrs. this fall

sh
Review №33

Transaction went smooth but the certified preowned car I bought broke within 24hrs to the tune of 4700$ and their trying to make me pay. So far I have been 1 week without a vehicle thanks to these crooks.

Ju
Review №34

Friendly atmosphere, professional personnel.

ja
Review №35

You get the best pricing on GMCs and Buicks.

An
Review №36

Awesome dealership!! Mark Malone and his staff especially Alan Parker and Sondra in the finance dept are A++++

Ed
Review №37

Great place for a great deal on sales and service

S.
Review №38

Walked the lot no assistance decided to jus leave.

Sa
Review №39

They have good service

Ji
Review №40

Great customer service and knowledgeable of their inventory. Thanks for your help.

Ja
Review №41

Bought my last 3 cars here... And plan to give them the first chance to sell me a new truck.

Bo
Review №42

New car for family

He
Review №43

The family of very rich I was typing Hertich keyboard auto changed it to very rich lol

ca
Review №44

Love my car

Ge
Review №45

The female sales person was great the sales manager was terrible

Eb
Review №46

No happy with the way they advertised a vehicle and told it was there. Only to be driven around by a salesman trying to sell me something else. Never saw the vehicle I wanted to look at. Bait and Switch...total BS

Am
Review №47

Just go to Hertrich Milford. Just...trust me. Just...go to Milford.

Jt
Review №48

Good car lot

Je
Review №49

Not like my old ford dealer.

Ms
Review №50

Friendly service team. *Trent

Su
Review №51

They are helpful and polite.

Ar
Review №52

They were very helpful and they always made sure to call me to give me updated about my car.

Ro
Review №53

A good complete inventory of Ford 150 trucks

Sh
Review №54

Nice dealership. Professional.

Ly
Review №55

Nice service

Aa
Review №56

Overpriced compared to other dealers. Everytime I shop around I end up somewhere else buying a car.

Me
Review №57

Not much of a sale if you really want to know.

De
Review №58

Good 5 stars

Do
Review №59

Hidden charges beware

Re
Review №60

Go see Allen!

Gi
Review №61

Good

Je
Review №62

Awesome car

Jo
Review №63

Good

Je
Review №64

Love it

Mi
Review №65

No good

Information
10 Photos
65 Comments
4 Rating
  • Address:Seaford, DE 19973, United States
  • Site:https://hertrichs.com/
  • Phone:+1 302-262-9658
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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