Buying my first car and they got my payment reasonable for me .I would totally get another car when I am ready
Steven and Tom were very nice and patient with me, they assisted me with my first time purchase of a car and I greatly appreciate thier help. Ill be coming here for any further car needs I may have in the future.
The owner an staff were very kind, very helpful an very informative. Merry Christmas Hopkins owner an staff. Please Dont forget the Real Reason for Christmas everybody, God bless😁😙
Worked with Mike and Steve and can I say I just appreciate them with working with me on my vehicle. They were very kind and understanding of my situation and got me to take my car of the lot in less than a week. They are awesome and I love my new Dodge Charger
Ive had the pleasure of buying several vehicles from Hopkins, all of the sales people were amazing and helpful. When I bought my first car I had incredibly bad credit and some other situations that made buying difficult but they worked relentlessly to not just get me into a vehicle but a car I absolutely was in love with and could manage financially. Even better I was able to take my vehicles there for maintenence. This is a family owned n ran business and it shows with the personalized services they provide!
Extremely courteous friendly very professional. Have a great selection of cars very good shape. This place keeps their word and do exactly what they say they’re going to do full of integrity. When I’m ready to purchase another vehicle I definitely will be coming here first to see what they have for my Options.
I’ve had an amazing experience every time I have been to Hopkins. The staff is always friendly & they have gone above & beyond for not only myself, but also my friends/family that have purchased cars with them. You aren’t treated like you are just a number or are treated differently depending on your credit or your budget. They’ve always worked really hard to get us into something we can afford. I will always send my loved ones to them!!
We purchased a 2019 Honda Pilot from Hopkins Automotive last winter. Tom the owner and his wife Danielle were an absolute pleasure to work with. The whole staff was very polite and professional as well. They made the whole car buying process quick and easy!! We will definitely contact them when we are ready to purchase our next vehicle!!
I have purchased numerous cars from Hopkins Automotive. With each one the staff went out of their way to make sure I was satisfied. If you don’t see what you want, you can tell them what year, make, model, color, mileage and the price you want to pay and Hopkins will go find it for you. The staff was very professional and easy to deal with.
I’d give them 0 stars they illegally track your car and then when it’s paid for they don’t ask to remove the tracker. This is a violation of ones rights and a breach of contract.
They have the best service department reasonably priced and great customer service
They were all honest up forwards and friendly they answer every question I needed plus more. I would recommend this place to anyone. They even stayed within my price range actually lower around 300 or less. For a very nice newer car. Thanks Hopkins will always give you service
Great experience as always we have purchased our 4th vehicle from here and always a great experience! Thank you Hopkins Family!
Surprisingly quick and painless car buying experience. The sales teamwork, including the sales rep Joel and his leadership chain were down-to-earth but professionally capable in every angle. Thank you so much Mike and Rob also.
This is my second car with this company. I absolutely love them, they definitely make you happy and put you in the car you want. Robert and Jamie is wonderful at customer service. I definitely recommend!!!
I bought my X-Terra from Hopkins and love it! Super low miles and definitely an upgrade from the Oldsmobile I was driving. Staff was super friendly and helpful. 10 out of 10, will buy from here again.
This is a large, family run business with incredible attention to your needs. They had tons of vehicles to choose from, and offered to get any car I wanted that I didnt see in stock. I have experience with everyone from the salesmen, to the owner, including the service department. Really good cars and super reasonable prices! This isnt just a car purchase, its an induction into a family!
After Shopping Around For More Then 2 Months Joel And Robert Helped Me Get Into A Suv I Actually Liked With Affordable Payments!!!!! I Highly Recommend Them If You Are Shopping Around For A Vehicle.
Nice and friendly staff. I deal my shop with Mike. He was very patient with my issues and final he work out something nice for me.Just take a tour to Hopkins Automotive.
Joel and the manager helped me get into a 2018 Hyundai accent. I was having trouble getting approved other places but he did it quickly. He was nice and efficient.
3 cars later and Id still see these guys for my next purchase. They have always found what Ive been looking for and given my a great buyers experience. Id recomend these guys to anyone!
Traded my car in with mike. He took care of everything in a timely manor was a great experience and I got a great car out of it. Highly recommend them don’t forget to ask for mike
They were great help in finding me a new car! Everyone was very professional and courteous towards my needs.
Bought a car here about 5 months ago car runs fine shifts fine but when i test drove said vehicle my tire pressure light came on numerous times i told them they said well take care of it picked my car up two days later light came back on next day called them took car back they said they swapped tire i had picked up a nail never drove over 100 miles lied to me flat out and then replaced tire with a dry rotted used tire now im at home stuck with no tire and a toddler thanks Hopkins for absolutely nothing
Well I’ve had traded in my vehicle for another one at Hopkins and I only had it for 3 months. The car’s having a lot of problems already. Hopkins only gave me a 30 day warranty. When I went to Hopkins to trade I my car, they wouldn’t let me test drive it or choose from other vehicles. I thought that was strange. Don’t buy a car from Hopkins I’m begging you!!!!!
So very disappointed. What started out as a happy and exciting day became so very disappointing and scary. We purchased a vehicle As Is, and I understand that means you are getting it with whatever problems it may have, but to sell a vehicle that is completely unsafe to a large family, knowing we are putting 6 small children in it, is wrong. On the way home from purchasing our vehicle, the brakes locked up on me and caused us to slide to a stop. My husband climbed underneath after arriving home and noticed it was steadily dripping brake fluid. He also noticed that the ABS system had been unplugged underneath the vehicle. He decided to drive it back up there to talk to the dealership about and as he was leaving our neighborhood, the brakes went out completely. He had to drift across a busy road and roll to a stop in the grass. Imagine if the kids had been in the car and another car had been coming! Now we are stuck with a vehicle that we sunk all of our money in to that we cant move out of our front yard. We used everything we had to purchase this vehicle and now, the same day we purchased it from the dealership, were stuck with a lawn ornament. The salesman simply stated that it had brakes when it left their lot. Shady and dangerous. Im just so so thankful my children are ok.
They are good sales people but bad customer service there not that professional. Then when trading in a car that you owe money on its been almost four weeks and they still havent paid it off. So be careful of that. I just think they just wanted a sale. I wouldnt recommend any of my family or friends there
This is my familys 3rd vehicle from Hopkins and Ive been very pleased all 3 times. The last 2 times we bought through Mike Horvath. I definitely recommend him. He was very personable and worked with us in getting the right vehicle for our budget. The cars were clean, mileage was low, and runs great.
This is my 4th time getting a car through them. Great customer service. Always an easy process.
Excellent customer service and great selection.
Overall, a good experience. I traveled over 3 hours to purchase a vehicle here. The staff was nice, and Erica was very helpful and efficient even with the dealership being busy. I did have to buy a new battery when I got home because it was 5 years old and was having trouble turning the engine over. Couple other little issues with the car but they were receptive to it and I also understand its a used car.
They were very nice and friendly. They have nice cars and they are cheap and affordable Joel and Robert are very good with working with your needs
So I went to Hopkins in Seaford and I had Robert and mike helping me out today and they pulled some strings and got me my 2015 Dodge Charger me and my husband really appreciate all you guys at Hopkins I suggest everyone go to Hopkins and get you a car
Salesman Michael Horvath was very helpful and pleasant when I was browsing SUVs. He welcomed me to the dealership and answered all my questions. Should I decided to buy a vehicle, Michael would be the salesman I would seek out. Thank you Michael for being so pleasant and answering all my questions without pressuring me.
I had no problem at all. Everything went great.
What an awesome place that you get personal attention and such great service!
Robert the general manager was great in the assistance of purchasing a practically 2010 Dodge Journey with 3 rows only 55,000 miles!!! Come shop today!!
Jay really was a pleasure to work with... Got me into something that I liked and a payment that was manageable....
These are the best people I’ve ever met in my life they make sure you leave happy and try their best to give you what you ask for.
Good customer service and I am very happy with my new vehicle
Very satisfied. My sister got a car same day!
Dont buy a car from this place.The place is sketchy.They told me my husbands credit was locked and called the place it was never locked.Also they kept trying to put me in a car I didnt want and kept promising me they would get the car I did. The car they kept showing me was way over priced. I went that night to another dealer got approved for a 2015 mustang in perfect condition and didnt need any of the things they said i needed to bring them. Seriously BE CAREFUL BUYING A CAR FROM THESE PEOPLE
Please look at the reviews and do NOT BUT A CAR from Hopkins . This is basically their junk lot. Ive had nothing but issues starting from the next day Ive had the vehicle .. Their mechanics cant fix a damn thing, and is always busy because all they do is sell lemons. Dont be fooled by the outside nice appearance .. Please dont make the same mistake I did & DO NOT finance with American Finance you will regret that as well .
This is a great place to buy a used car! My sales guy whose name is Erik, was awesome and true to his word. Robert the finance manager was terrific he really did an awesome job. Overall very friendly and honest people.
Gave us a chance when our life had hit a speed bump. I have a work relationship with Tom jr. Hes always been straight forward. THANK YOU
Bob is excellent! His customer service is top notch and he is honest. He worked hard for us and got us in a truck that we love! Rhino Contracting will be coming here for our fleet vehicles from now on!
They are GREAT !! They will work with you make sure you pull off the lot with a car,
Was totally freaking out the day we went had car issues couldnt get to work... We were blown away at how much these guys were able to help us! Our salesman Mike Horvath was totally amazing put us in a newer car with very few miles! 2016 Nissan Altima hubby and I LOVE IT! Car had a check engine light on it guys in the service area did let us know they dont really handle that but due to a convo prior to buying the vehicle they are gonna check it out for us..Cant really ask for more integral car people... Especially when you yourself know your credit isnt all that great. Thanks Hopkins!
Currently paying $800 in repairs for a truck I got 7 months ago because when the check engine light came on TWO DAYS AFTER GETTING MY CAR FROM THEM they told me they don’t guarantee check engine lights .
Very helpful in getting into a vehicle same day. Even did my taxes 😊
Their customer service is awesome. They will help anyway they can. Thank You so much
As a employee and a customer of Hopkins Automotive I can honestly say my car buying experience was wonderful. Keep in mind I was a customer before I became an employee. From the moment I entered the showroom I was greeted by a salesman that helped me every step of the way. Hopkins definitely stands behind their vehicles and I know this first hand. Just to be honest, I had a minor issue with my vehicle but rest assured it was handled immediately and I havent had any problems since! They did exactly what they promised and I have since referred my family and friends to purchase vehicles from Hopkins! Whether you buy in the Seaford or Salisbury location, give us a try, you will not be disappointed!
No hassle, no pressure, no problems, fantastic service!
Hopkins Automotive is your place for quick, easy financing!! They will get you done no matter what your credit score is!!
Every week my daughter is calling me telling me that her truck is not running properly something is wrong with transmission..they supposedly fix the problem 2 weeks ago over 15,000 for a vehicle bought from an auction ...i used to work at the auction ...and no paper work showing any work done to it....shady I say and just now Im on the phone with my daughter it is October 6th of 2017 at 2:47 p.m. and she almost gets clobbered by an 18-wheeler and couldnt get it to stop so shes in a ditch with my two grandchildren in the truck with her because the transmission that they supposedly fixed messed up something better be done or Im going to take care of it for them
Tom and his crew are incredible. They work with you to get you what you want at a reasonable price.
Be wary of signing anything or even buying from Hopkins. I purchased a 2003 trailblazer from them. I was told in front of my step father the truck was 4850. After a long day at the lot I was given paperwork with another number so I questioned it and was told that was just the price with the interest. Ive recently looked back and found the price I am ultimately going to pay is over 13000. The vehicle was financed at an 8300 plus the 1000 I put down and all the interest plus tax and tags comes to 13k+. Partially my fault for not being more diligent but I went in with good faith intentions to buy a vehicle and was screwed by Hopkins.
I bought my truck from Hopkins. I wouldnt have it if it wasnt for my friend Amanda who referred me to Erik Finkbinder who helped me get into my Chevy Colorado. The team there at Hopkins were so friendly.
They went above and beyond to get me into a newer vehicle with low miles. Very friendly and helpful!! Highly recommend buying a vehicle from Hopkins Automotive!!
💘 this place I bought a 2007 escalade Esv And I mean it was loaded. Very comfortable and classy
Wonderful people. Relaxed. Erik and Ericka are the best!
Best experience ever they put us in what we wanted and didnt force us to take what they wanted us to have newer car and all Hopkins are great unlike dream cars
Very Warm Welcome, Mike Was Amazing !!!HIGHLY RECOMMENDED !!!!!
Need more people skills.
These guys are amazing. I went to a few other dealerships first who werent willing to help me (even though they COULD have done something). I ended up travelling to Hopkins in SEAFORD because the Hopkins in salisbury is horrible. I was here for 10 hours on the day i purchased my car from the Seaford Hopkins and even though it seemed like a long time it didnt matter because they worked with me all day to make sure that I left with the car that I wanted for under the top monthly payment that I was willing to pay. They dont work on commission so they really made an effort to make sure that I was satisfied. They care and they are honest. I have and will continue to recommend everyone that I know to Seaford Hopkins. Erik is a great salesman and with the general manager Erikas help, they made it happen. They even contacted the regional manager when things werent looking so great at one point. I love the car and the price was ridiculously low. It runs great and has super low mileage. Great job guys!!!
Great place to buy a car with affordable pricing for anyone in the market. Good credit, bad credit, or no credit, Hopkins Automotive does it all!!!
They are very professional until they get what they want, ur signature and that check from the bank.. had issues with the vehicle .. and they were so willing to help me .... because the bank didnt cut them there check yet..... had issues couple weeks later ... but they didnt care about my issues or me anymore there whole atitutdes changed.. why? Because they got there check now....
Best place to do business looking for an automobile!
Nice dealer good service
Had a bad experience at one place came here and explained my situation they had me in a vehicle the same day.
I was thinking about looking at hopkins auto but after reading the reviews there comments are the same so its copy and paste to customers comments so it looks like they dont care
Rediculious wait. Tried to overcharge 3 grand for an acquisition fee that they tried to say the loan company was charging. Total BS! Total waste of time!
Typical used car dealer. Oil was low in car when i brought it.
Very pleasant.
Just stop by to look at some vehicles and had a lot of selection.
Never again. So many reasons.
Mike Horvath.
Buy here pay here my foot if your down on your luck skip this place they have no intentions of getting you in a vehicle
👍
Erics customer service was above and beyond.
Its ok
Awesome experience
Almost Guaranteed approval for most applicants
Fast
Marvelous
Hell
Very expensive
Quality vehicles at the best price