Great experience! I walked in and was immediately assisted by Jachin. She was very patient with me, took the time to explain my options. She was proactive and they had exactly what I wanted. Very easy and I was assisted with setting up my product and felt supported.

Jachin at AT&T in Seal Beach was so very helpful. She took her time helping me set up an old iPhone for my 90 year old Aunt. Very patient and wonderful. The manager Nate was also so helpful. Thank you again for all your help. Recommend this location.

Vanessa was wonderful! she helped with a problem i had. and it was a pleasure to help my mother get get first phone! she made it easy and understandable for everything that was needed and the charges described. she even saved me some money by fitting us with a better plan. this is my new go-to store. i live in a different county as well, just to put this review into perspective.

Excellent service!!!! George, the store representative was extremely knowledgeable and patient. Friendly and kind staff and amazing price. The network is great too. no issues at alll... highly satisfied. THANK YOU!!!!😊

This store has become a den of thieves and liars. I was directed twice to add new phone number at no cost, find out later it was a lie. The employee add another line into a different group, add insurance to it, the added cost is $75 per month and she keeps assuring me all the time that my monthly bill will go down. !!! That the cost of adding an extra line is zero. Lying thru their teeth is the norm in this store.

George and Michelle went beyond what was needed to take care of my replacement phone setup. They were helpful and even stayed late to make sure everything was good to go. Thank you!

Mira did an amazing job!She is knowledgeable and very easy to understandExcellent understanding of at&t productsBest employee in the seal beach area

Jorge gave us great service. He answered all of our questions and helped us buy our new IPhones and IPad. Very pleasant and patient.

Great friendly help from att store Seal Beach from Jorge.Very knowledgeable!

Mayra & Nate did and amazing job, Best customer service . Att is lucky to have them as employees.

Mayra was terrific today. Very patient with me while I asked a million questions. Shes a keeper!

Jorge Del Toro helped me on several problems I had with my phoneHe did an excellent job.I highlr recommend him for his expertise, manner and personalityRuben Baghdassarian MD

My phone was hacked and Isa was able to help me resolve some of my issues. Greatly appreciate the help here in this store.

Isa was super helpful. Highly recommended him to everyone.

Jachin was helpful, patient, and informative. She answered all our questions to our satisfaction.

Its an AT&T store that has phones and you can sign up for service. Staff is fairly friendly.

Wow! Michell was amazing!!! She helped me with an issue that a different store created!! And then she added me to the firstnet network!! Everyone needs to go to seal beach!!!!

Mayra was outstanding! Couldn’t ask for better service .

Everybody at this AT&T was very kind and professional and got my work done at a fast pace I got a new iPhone 12 and I’m very happy with it this is an excellent store with excellent customer service.

I had my doubts about dealing with AT&T after many years with T-Mobile.There 800 numbers mostly connect to Philippina call center which is the worst. The saving grace is the service that I received at their retail phone store on Seal Beach Blvd in Seal Beach. A friendly girl by the name of Mayra helped me out. She was awesome, not only did she have a great attitude, but she was extremely knowledgeable. I was impressed to say the least. She solved my host of problems very quickly. I left a happy man......

Jachin was the best thank you for everything!

Michell was very helpful! She is so kind.

Mayra at AT&T was honest and great. I came in to buy a new iphone SE thinking my current iphone 7 is getting too old b/c it is so HARD to charge it with my cords. She spotted the problem, cleaned out the inside of the iphone where the charging cord gets inserted. Like really dug it out (lint and other normal build up), and iphone charges easily!She was honest. She could have easily just went with my request to buy a new iphone, but she did NOT!!Need more honest people like that in the world!She just bought my iphone 7 another 1 or 2 years of life. saved me $450. 1 less cell phone in the trash. Thank you!!!!

Great service! Mayra was so helpful and we very much appreciate they covid precautions during this time. Thank you for making sure all of my stuff transfer over!! I was so worried after a bad past experience

My phone has gotten water in it and was not working properly. I brought in another phone to transfer the SIM cards. Aspen was wonderful! She was able to transfer all of my data from my old phone to another phone before the old phone completely died. She was able to restore all of my old data. I didnt lose anything! Aspen was so helpful! So happy I went to this store!

Jack Whitebird was very helpful and straightforward. We like that he spent the time to explain what upgrades are best for our needs Very friendly and professional!

I came in about a week ago and then you spotted me right away. She spent an extraordinary amount of time explaining what I needed to know it never made me feel like I was keeping her. I’m returning today to buy the AT&T TV as well as redefining my phone plan. Both Mira and Mia have extraordinary customer service skills.

Had to get a new phone because the last iPhone X max stopped working correctly. My phone has two numbers on it, one for business, one for personal. Personal number wasn’t working because the last person to work on my phone didn’t register number correctly. Came into AT&T in Seal Beach and had the best experience with Nia, the assistant manager. There is a reason why she is an assistant and will be a store manager one day. Best customer service I have ever experienced with AT&T. Literally saved a customer from canceling the four lines. If the company doesn’t understand what type of employee they have they will lose her to my business one day.

Great service and very knowledgeable about the IPhone 12. Nice and very helpful.

I came in have issues with transferring all my info from my old phone to my new phone and Aspen was so quick to help me. She did it with a smile on her face and got it done quicker then any other store I’ve been to. Super satisfied with the entire visit. BEST customer service.

I went in seeking some help with my iPhone, I was helped by Juan. He was very helpful and nice, best customer service I have received from out of all the previous AT&T stores I have visited. He was very knowledgeable and professional. I highly recommend this location and please ask for Juan.

I came here to get my daughter a new phone and upgrade my wife’s. Pretty easy process and Juan and Mayra were really helpful. I think also worth nothing the store seemed COVID safe. All the employees had masks, and were using hand sanitizer often. Thanks guys you were awesome

Michell was extremely helpful and knowledgeable!

I had a great experience at this location! All thanks to Juan he provided amazing customer service and answered all my questions! I will definitely be returning for future purchases!

Michell and Mayra were amazing! They were so attentive to all my needs! I 1000% would suggest you go to this location! I was also very impressed with all social distancing guidelines they were taking to make me feel safe! Thank you

Michelle was awsome. She actually took the time and figured out how to something we thought was impossible. Thank you so much for your help and your time.

I received wonderful service from Mayra. She went out her way to make sure I received the best service imaginable. Thank You

Its been 1 hour ... only one person in front of me, they said it would be a 30 min wait. No one has followed up, no “Thank you for your patience.” I am Seriously thinking of taking my business next door to Verizon.My family and I are sitting here twiddling our thumbs like uninvited guest at a party.

I was helped quickly and all my questions were answered and the environment felt safe for in person shopping. My representative was knowledgeable and communicated clearly.

Nia and Aspen have both helped me at the seal beach store. They are so helpful and friendly. Sometimes there is a wait but it is worth waiting for them as they always know how to solve any problems I have. I really don’t like dealing with cell phone stuff but knowing they are there to assist me, I don’t dread it anymore! Thanks girls!!

We had a great experience, Nicholas was very, very helpful. Theresa is 88 so she doesnt need all the bells & whistles. She is very satisfied with her purchase I just need to school her on it.

Mayra is so incredibly good at what she does. She is an asset to ATT I would definitely recommend Mayra!!

Mayra is the best! She ALWAYS helps me with all my concerns. Thank you

Had a great experience with Mayra. She helped me replace my old s7 edge. No issues. Thanks.

Juan was an amazing sales associate! Got the job done and the service was quick and fast

Amazing job by Mayra

Great service in Seal Beach from George today!!!

Mayra customer Service was awesome! Answered all my questions and very attentive to my needs.

Went to the store, stressed out over my dying phone and wondering how things were going to work with the current situation. Aspen was wonderful, putting me at ease, helping me select a phone and directing me on transferring information between phones. She didnt rush me and was very friendly.

Nia was so helpful. She help my husband and I contact our insurance for my phone. As soon as we walked in everyone acknowledged us and we were helped right away

Top rate excellent service very nice gentleman took care of all my problem thank you

Nicole was Knowledgeable, kind, and patient.

Jachin was very helpful and patient with us.

Thank you Juan for your good customer service! I love my phone & accessories!!

The customer service that Juan provided is amazing!This store is definitely the best.Very friendly and kind people

Jorge was fantastic!

Michell was great!

Juan had excellent customer . My trip to this store was definitely pleasant .

Michelle and Jachin was AMAZING. Explained everything in.detail. I left very confident in my ability to use my new password to unlock my phone. Overall best experience at AT&T!!

Aspen helped my 89 year young father find the perfect new phone. He left happy.

My experience with Juan in exchanging my jbl speaker for a better one, re installed the screen and showed me how to save photos, and connected my speakerVery patient

AT&T is my help me store I am an old person that has new ways with the phone so I need as much help as I can get theyve been fantastic

Great staff! Very helpfu!!!!!l!

Great experience at the AT&T store in Seal Beach. Thank you Michell!

Once again I walk in there and there is only 2 people working. There are 4 people waiting including myself. Everytime I come into this store they are understaffed smh.

Everything was great

Juan was so patient, professional, helpful, and friendly!! I got what I needed and more! Thank you, Juan!!!

Mayra was very helpful kind and patient She deserves a raise

Juan provided excellent customer service. I’ will be back to purchase additional products.

Staff is friendly, but unhelpful with simple task such as getting you a new phone. After 2 hours we finally left with the phones we came in with as they were unable to trade phones in. The manager repeatedly walked away while his employee was asking for help and was more interested in whatever was going on on the back room.You are better off finding a different location.

Not enough employees working (2)...Ja was very helpful and knowledgeable with my questions.

Not a very efficient store no wait took 20 minutes to buy a SIM card for 5$ still had to call customer service !

I decided to visit AT&T because of my displeasure with another phone company. This store was fantastic. The staff was very helpful and understanding of my problems and issues. Left with new phones and I pads plus saving 50 dollars on my phone bill.

Quick SIM card exchange...didnt used to have to sign up to talk to someone to do this, but now you have to sign up for everything - even a quick question I guess. As we were waiting our turn (about 10 minutes) I charged my phone. The guy went to get us a SIM card and someone in line behind us stopped him to ask her two minute question; fifteen minutes later I stood up and told him I was leaving so he ran to get the card. Another girl came over to help us install the new card while he went back to that women. If you are going to make us wait in line for everything, than you should not pick and choose the order for helping customers. I was there for something that used to take less than 5 minutes and was there nearly an hour!

Evelyn and Regina are great! They helped us add two extra lines and it resulted in a net savings of $20/month. Not sure how that happened. Ill update the rating if the bill reflects otherwise, but today we are happy customers.

The young lady that helped me was very nice. My phone worked properly for the 20 minutes I was there. However, by the time I got home (15 min) the phone was locked up again.

I visited to do a warranty replacement of a car charger and it took almost 30 minutes, when it has never taken more than 5 minutes in the past. There was no line either.The girl helping me finally had to get her manager to assist for some reason. Maybe visit a different store if you need an accessory replaced through the warranty?

I had problems with my phone, and let me say Juan was very professional and very helpful.

Been here waiting for 40 min now no one is even acknowledging me n the other people here ...seems they are just cruising with customers trying to take as long as possible with the simplest questions.... Im over it goin to downtown lb

I waited an hour for someone to help and left with no service.unhelpful staff and no one cares for your problem.

3 times came here trying to buy a prepaid contract and each time nobody paid attention or I was told I had to wait forever. Terrible customer service. They don’t need new customers.

Came here with my girlfriend. Overheard the various discussions going on. All 3 customers were complaining about different issues. It was typical cell store runaround. When my girlfriend was finally helped she asked about a prepaid flip phone for her Grandpa who is 90. The assistant manager told us to we should go to Taget. I think the security guard is there to protect the salespeople from angry customers. Lol

Worst customer service. Sales people are not knowledgeable, they tried, but never connected to right customer service at 800 number. Verizon wireless is better.

Great if you want to spend your whole day there.

Worst place I ever dealt with. I checked into the shop at 13:45 on 12/27/2017. Young asian fellow asked my name and he put it into his notebook. Disappeared. One black young woman asked me why am I here. I requested her help on my email of At&t Galaxy smartphone. She never finished listening to me and brush me off. She said it is not AT&T problem. Her manner and posture were so bad and walked out. I do not think they are running a business.They are so rude and they are tainting image of At&t.

This place is a rip off, the sales lady sold me a tablet for .99 since I bought a Note8 and said, I have 14 days to return the tablet if I decided to return it, what She Did Not say that there would be a restocking fee of $45.00 if I return it, until I brought it back 2 days later. The feeling is like buying a car, they try to sell you everything, in fact the sales lady told me they get talked to if they dont sell you accessories when buying a phone. This was the worst experience of buying a new cell phone. I have been an AT&T customer for over 16 years. I probably will switch carrier once my contract is up.

Very nice, friendly and professional staff. They always make it a nice experience when going to this location.

Went in for temp phone set me up fast and on way

Edi was the most helpful person on our vist today

Went in to get my digital life and was helped by Ryan. It was and easy transaction and I am very satisfied with the level of help and customer service.

Horrible . Nothing was done . Left the place and everything was incorrect . I am no canceling all my services with them over them solving a simple issue. Called 3 times and spent over 40minutes of my time . Then the store and nothing was solved.

Very professional, courteous & great selection of AT&T phones & accessories.

Vanessa was quick and efficient

Mayra was awesome everyone there was super friendly

I purchased a Samsung phone a couple of years ago and was given a FREE Mi-Fi. Yeah. Right. It wasnt free at all. I didnt know I was being charged $20 a month for the connection. I never even used it. I didnt realize this until I went in the other day and got suckered into buying Direct TV and got what I thought was another great deal on a huge Samsung tablet. I love the tablet but they AGAIN neglected to tell me it would need to be connected to my account as a cell and now Im being charged $10 a month for cell connection on my huge tablet that will never leave my house. What a bunch of LIARS and CHEATS! I cant wait to get out of my contract with AT&T and this is after 25 years of being a loyal customer. WHATCH OUT! THEY DONT TELL YOU ABOUT ALL THE EXTRA CHARGES ON THEIR FREE ITEMS!

Simply the best AT&T store I have been to. Not sure if that is because it is an Official store or not, but I do know that if you go to an Authorized Retailer when you could be going here, you are a straight up fool.

Incredibly rude customer service. Sales person threatened to call police if I did not leave after asking questions about at&t service. Ignorant staff. DO NOT RECOMMEND!!!

I went to get a sim for a bargain phone I picked up for various reasons. (I use my 8 LG tablet for a phone mostly. ) But what you can expect is a Direct TV hard sell. Ah well, I doubt they much money on my $5 sim.

Juan was great!

The employees are nice, but the wait is ridiculous