Very friendly and helpful. Took time to explain my options. Would recommend.
Mark was super helpful and even cleaned my phone for free! Super fast service and a clean place, will definitely be coming back here
I came in before a last minute trip and Eddie was so helpful and moved with urgency. My phone was fixed within the 2hr time frame and my touch screen keyboard is now working perfectly fine! Thank you so much Eddie for your help and efficiency :)
Carlos provided excellent customer service. I came in a panicked customer whose screen went out literally an hour before they close. I came in asking if it was possible to get it fixed before they close. He immediately calmed my nerves and found the part he needed, and fixed it all before their closing time. I couldnt be more pleased with Carlos professionalism and services !
Eddie was so helpful and went above and beyond for me in a real unfortunate situation he really made it better outstanding service, which is so hard to find nowadays and when I get the service I really appreciate the level of service
This was the closest store to fix my specific device. Although, I had to stick around for over 4 hours, customer service here was great, helpful, and courteous. I communicated with Kerwin and Jose. Kerwin did my repair. Both are very helpful and willing to answer questions and explain everything you need to know.Got the hinge repaired on my phone but it turned out they had to replace the screen with it which didnt take but about 2 hours. It was the processing on Samsungs side in responding that delayed the completion of the repair.You can wait inside but there are no chairs. Its more a check in and drop off shop. Good thing is the store is walking distance near the beach and plenty of little shops and eateries to visit while you wait.Parking lot is limited as some stores in this plaza have dedicated spots with signs which leaves very few open spaces.Id recommend this store!
Very happy with my experience here! Eddie kindly helped me through the process of getting my cracked iPhone screen repaired. He answered all my questions and suggested helpful tips.
Eddie hooked it up. My phone works like its brand new. Definitely will go back if I break it again.
I scheduled a repair for my Galaxy Note 20 ultra on 9/13/21. It was a warranty repair due to the display panel being defective, and I was told to pick it up the next day. I show up 9/14/21 and end up being 45 minutes late to work because they damaged my phone during the repair process rendering the device unrepairable. I was told I would have a replacement in two days but it actually took two weeks.I went to get the replacement 9/28/2021, two weeks later, and not only was my device not the same color as the one they broke, it also wouldnt connect to a service. I tried explaining to the person at the front desk that I did not have service and his response was that it should take 24 hours to connect (which I know is not true) and that I should be good without a phone until then. He made it pretty clear that he didnt want to deal with this anymore. After a trip to best buy, a two hour phone call with T-Mobile, and a new sim from T-Mobile, they confirmed the device was defective. At this point I was over the situation and walked to the apple store and bought a new iPhone. This whole situation was a mess from start to finish and a major inconvenience. I loved my Samsung, but their lack of in-person, direct support when it comes to these issues (especially for a $1,300 phone) is just plain stupid.
I was not able to download my files from New Samsung A11 had to buy a new J7 to download the old files and they walked me through the entire process. I thought I was never gonna be able to get my files back but they helped me to get it back. They were professional and super nice it really made my day. Make sure you come here if you need any phone issues fixed THEY ARE THE BEST!
Got my iPhone 6s screen replaced after dropping it in a parking lot. Phone looks brand new with the new screen. Jose did a great job and was very professional about the whole thing, even refused a tip I offered him!
Had Kevin help me in seal beach with my Iphone X charging port. Cleaned for free very quickly. Great business, would go back again for future repairs.
Changed iPhone battery. They seemed to go above and beyond what was required. Great customer service, and same day!
Perfect, everything. Fixed everything. That 3 other guys didn’t. 👍
Easy to work with. Very transparent about timing and options. Fast turn around if the parts are in stock. Definitely recommended! 👍
After shopping around, the prices here are really decent. You get a guarantee on original not o m parts for repairs. The staff member Kerwin was really sweet and helpful. The lazy river at Knotts claimed the life of my Google pixel. Kerwin was really sweet about it.
Came here to replace my phone cracked screen. They did an exceptional work and made my phone look like new!!Highly recommended this store!
Great service. Very helpful store employees and great quality of work! Would definitely return for any future repairs.
If they say 4 hours expect 5 hours. That is my only complain. Nice staff and did the job right.
Im very happy with the speed and quality service from uBreakiFix. They had the parts in stock and had it ready the following day. I took my phone in late afternoon. Im sure youll be quite happy with their service too!
Mister Kerwin and Mr Kevin we’re just great. Did not charge me at all for the service they did. Charged my tablet the whole day and advised me where to go get the block charger. Thanks s mil and U wii surely refer u highly for any one that will need their computers phones snd IPads fix. Thanks again.
I was having issues with my charging port for my Pixel 3aXL, no matter what angle I tried charging it wouldnt charge properly. No more than 10 minutes later with them, the issue was cleared up immediately. Charges like new!
I had to urgently fix my iphone since I was going on vacation therefore, I was on a time crunch and Eddie was very helpful in assisting me. He made the process very quick and easy for me. Definitely will be back.Thank you so much Eddie.
I’ve gone there twice and they’ve been outstanding each time.
My phone took about 24 hours to fix, but when I went to pick it up there were shards of glass between the lenses and the back cover. I had to point them out and they had to open the phone back up. A little confused why they need the phone passcode, I didnt know that going into my appointment so I logged out of some accounts on the spot.
Excellent customer service and care from beginning to end! My device was an iphone. Great communication, explanation and honest evaluation. He completed it within the timeframe he gave. Very kind and professional. Clearly knew what the problem was. Would definitely recommend!!
Seal beach store opened on time (1-2!min early- “Ron” saw me sitting at door) and he fixed my phone within 1 minute and did not charge me! I had stuck a toothpick into charger insert area and it caused a problem wi charging phone - don’t make that same mistake- I will come here for any future problems. I am so grateful.Thank you! Chas L.
Called one store to replace my screen On my Samsung S20 ultra they said they did not repair that phone. Called another store and got same day mobile service to replace my screen And destroyed my phone in the process.
Personnel were very helpful and professional.
Fixed my charging port for free on my iPhone. Really good service took 5 minutes and didn’t charge me
Kevin in Seal Beach helped me with charging port on phone. Out in 2 minutes. I will be back to this place.
As a walk in they were super happy to help me with the product or accessory I bought else where
Great experience here. Staff was super nice. I came to get my screen replaced on my IPhone and they were super fast on getting it back to me. Highly recommend. Ron was awesome.
Ron helped me out when my charger tip broke off in my iPad. Thanks Ron! I always have a great experiences here when I take my Apple products in and everyone is always so nice and professional
Came in to fix a phone that wasn’t charging, and Kerwin went ahead and took care of it. I recommend this place to anyone that needs their phone repaired.
Jonathan and Kewrin were very helpful, very thorough and detailed in explaining what the issue with our OnePlus 8 was. I would definitely recommend uBreakiFix to anybody looking to get their phones repaired here. Both of these gentleman are knowledgeable and want to do their best to help you. Awesome experience and thank you both again!
Cracked my Pixel screen, Ron and his team allowed me to schedule my repair, which was completed on time same-day brought in. Highly recommend !!!
I cracked my IPad screen, came here and these guys helped me out. Super happy with the outcome. I will be using them again for my free PC tune up after signing up for their membership. Pretty cool deal.
Kerwin saved me a lot of time and money. He diagnosed my problem and fixed my iPhone X. Thank you so much. I can’t say enough great things about their service.
Great service at a fair price!
Eddie the tech that assisted me, was amazing he explained the whole process and the repair was great. Thanks guys!!!
It took several trips to this store to repair my Google mobile phone. But once Ron took charge my phone was fixed quickly and efficient and at a much lower cost than other repair shops.
Spoke to them initially via phone to get a quote and how long it would take to make repair. When I arrived at store less than an hour later I was requoted (fortunately the same amount) and then another inventory check was made. Finally, was told repair would take 2 hours when originally told 1 hour. Something about a required Samsung testing that needed to be done. Should have been told over the phone about this.When I called to check the status of my phone 1 HR 45 mins later I was told ~20 mins so I headed to the store which was ~15 mins away. Upon arrival I was told ~20 mins until it was done. What happened to the original 20 mins?Anyhow, the phone was finally repaired for a decent price so it could be turned in for a trade-in. Good workmanship but a little bit frustrating with the communication and time estimates.
Robert was very proficient and helpful with the replacement of my iphonex screen. Great location in Seal beach was a plus too. 5 stars.
Ron was great, got my prob’ figured out QUICKLY & I was out the door in minutes.....exemplary Service!!👍
I stopped in today with my portable scanner. Ron determined the problem in minutes and did not charge me for the quick fix. Thanks, Ron!
Kerwin replaced the battery on my pixel 3xl saving me time and money!! True professional !!
Great and quick service!
I bought a Google Pixel 4.... And within days dropped it. Elijah helped me out and I was back in business the next day. Switching to Android from Apple, he took time to show me some basic functions and shortcuts. Kind, patient,professional and helpful.
Jet and Elijah provided the best customer service and were very professional. They repaired the company phone in less than the time that they estimated. If you’re having any problems with your electronic devices, I would highly recommend that you bring them here. Thanks again guys!!!
Very quick and efficiently service. I was under time pressure and they responded immediately fixing a problem that had me completely befuddled. This is the second time we have used them. First was to repair a cracked screen with similar great service.
Little pricey but they have official samsung products so good on them
Helped me out with my computer great service !
Everything. Ron gave is excellent service
Good food great atmosphere.
Carlos was a great tech, he patiently helped me with getting my new device set up and set up to my Bluetooth and thank you as well Anthony for the great service and transferring my data! Thank you so much!
Very friendly and knowledgeable.
Very helpful over at UBREAK, helped me out with a tempered glass screen protector same day service.
I came in to get data off a broken phone where I though it was hopeless and Anthony went ahead and took care of me. He was able to get my data and transfer it on to my new phone. I would highly recommend these guys.
They were super nice and took care of my problem while I was waiting. Very professional premises. I was very pleased with the service.
Staff friendly and delivered earlier than promised.
I came here at the advice of Google Customer Service as they are an authorized service provider and it was the best experience Ive had at a tech repair shop! The gentleman assisting me was professional, helpful and extremely fast. I highly recommend their services!
There was something wrong with my 3a USB port. It couldnt connect with any wires. The guy fixed my phone in a matter of a couple of minutes. And now it works. Highly recommend this place.
Dont do it!!!!! These reviews cant be real.They dont have it together.
Great service! They were able to fix my laptop same day. Very friendly and helpful.
Ron was fabulous!! Great help!!
Extremely knowledgeable, helpful, and prompt service. My screen was replaced in just under an hour an my phone looks as good as new. I will definitely use them again in the future.
Quick turnaround times, great prices, and expert advice! Nowhere ever makes you feel better after your phone/computer breaks.I really love this place!
Great, quick service from knowledgeable pros who know all about phones and computers.
Have had my phone fixed twice and my husbands once. Service is excellent and they are extremely knowledgeable. They run diagnostics first and communicate through the whole process. I thought my phone was done for, but they fixed it, better than new. Id highly recommend to anyone needing a phone or tablet repaired.
Both my husband and I have found this store and its employees really helpful. They confirmed that my husbands cell phone - that was thoroughly washed with the laundry - despite still having some functionality - could not be returned to normal. Then my older Android lost its ability to charge. Edwin ordered a new charge receptor. I left my phone overnight and they soldered the replacement piece in place. Phone works good as new. As back up, I now also have, purchased from them, a charger directly for the battery IF needed. Service friendly, prompt with clear education. I recommend them highly.
I had my iPhone fixed at uBreakiFix and I personally think they are the best. Very professional and excellent costumer service. I broke my iPhone screen and they fixed it right away. My screen is perfect and the colors are great, they really have excellent screens. I highly recommend uBreakiFix!!!
Unfortunately I have had to come here two times now, but both times the service was fantastic. The second time I submitted an appointment request online, they contacted me in minutes to schedule, and repaired my phone within the hour right before closing.
The tech Anthony was very nce and helpful.
A customer of mine brought a $1,000 pair of heaphones that he purchased from me into this Seal Beach, CA location for evaluation. My buyer claimed they were not working properly and demanded a refund. He provided me a report from this store also affirming they were not working properly. So I agreed to a return. I received these back from the buyer today and found them to be in 100% perfect working condition! Not only are the technicians unqualified to test such expensive audio equipment, one technician Jet even went as far as making a falsified report to give back to the customer so I would agree to a refund. Such shady business practises and totally unprofessional. I suppose as long as theyre getting money they will say anything. Stay away from dishonest places like these. If they have no issues writing false reports for other people, they have no issue telling you false information to take more money from you.
I was in need of repairing my cracked iPhone. Came across this store on my way home from work, so I decided to pop in and get it fixed. The employee that greeted us (Edwin) was SUPER helpful. He was great at explaining what work needed to get done and was on time with his promise. If youre in the neighborhood and need your stuff fixed - i say check them out!
Experienced and dependable techies... Great and reliable service. 👍👌
Excellent service! My phone battery kept dying, and they replaced it for a very reasonable price.
They replaced the battery on my Pixel. Took 2 hours and its working great now. They answered any questions I had.
I was recently traveling the West Coast when I needed to fix my MAC asap. I found this location on Google and It did not disappoint. They were very quick and concise to identify my problem and I was on the road in a couple of hours. The staff is very knowledgeable and super friendly. It made me wish we had service like that on the East Coast. Absolutely outstanding Service!!!! Thank you.
Great service, effective, quick and excellent job overall. Dropped off my pixel 4 and was ready next day due to how busy it was and my pixel 3 was done in about 3 hours
Helped me get a new phone for free. Very good people and service
My iphones screen got shattered during the holidays. I needed a quick fix since i dont live in the area. These guys were incredible. phone looks like new and in no time. Great costumer service as well.
Had my iPhone 7 screen repaired, immediately after the repair the screen had lower color accuracy and quality than before as well as terrible viewing angles and bad 3D touch. I did not complain at the time but I wish I had as almost 3 months later the adhesive holding the screen to the phone is failing and my screen is falling apart, I have not dropped it or submerged it in water... at least the glass isnt cracked but Id prefer to have my screen attached to my phone.Do not go here if you expect to have your phone back to the state it was in before you broke it.
Good work done quickly to repair my pixel 3 screen
Workers were nice but my screen worked better when it was cracked. The touch sensitivity is off. I cannot do anything when using the screen. Had to get a replacement phone. 🙄
They wasted my time twice, gave the part reserved for me to someone else and when asked why or what they would do the guy said I have no words not let me fix it or heres how I can make it right. I was very disappointed by the lack of service.
Upon arrival I was greeted promptly and received very friendly service. The manager Blake helped give me paperwork I needed and repaired my Samsung Galaxy S8 plus within the time that they told me! I would definitely rely on them to fix my phone again!
LOVE LOVE LOVE THEM!
Great job. I stopped in to fix a problem others quoted several hundred dollars and they fixed it in one minute at no charge. Very nice professional people. Even showed me how to fix in the future. I would highly recommend
I arranged a screen repair via Asurion. Upon my arrival I was greeted by friendly staff the promptly checked in my phone. They quoted me a 2hr repair time and had it completed in less than 60 min. Highly recommend for screen repairs service.
Exceptional service. Very attentive and quick. This is the place to go too if you have a phone thats broken. They fix it ALL!! The employees know exactly what there doing.
Great services and friendly staff. The staff is knowledgable and super helpful. I took my cell phone to get fixed and they did an amazing job. Highly recommended!!
Thanks for fixing my phone
Great service, highly recommend!
Excellent service
A few days ago while Kayaking, my iPhone 6 Plus got wet and did not turn back on. A close friend referred me to uBreakifix Seal Beach. When I walked in, a tech welcomed me and explained to me how difficult it was to repair a phone with salt water damage but either way, they were going to do everything possible to fix it.A few hours later, I received a call from Edwin saying that the corrosion was really bad and the phone was not turning back on. I was bummed to hear that because I had never backed up my phone. For a moment, I thought I had lost all my contacts and pictures. Edwin felt my pain and asked me if it would be okay to leave my phone overnight so he can try another water cleaning process and see if at least he could get the phone to turn back on so I could retrieve my data.The next day, Edwin called to say that after an extensive cleaning on the mother board, a new battery, and a new screen, they were able to access my data and backed it up right away before the phone shut down by itself. I was relieved!!!Since I had insurance, I got a replacement iPhone 6 Plus. As soon as I received it, I went back to Ubreakifix, they set up my new phone and reinstalled ALL MY DATA! Words cannot explain how thankful I am. Well done guys!
Honest people
Very informative.. couldnt help me cuz my fix was specific. Nonetheless helpful!
Excellent cutomer service with competitive rates.