All the people at Fix Auto we’re amazing! They were kind, knowledgeable, gave me a timeline on the work and then even got it done early! It was raining pretty hard when I picked it up so I will still need to see it when it all dries off, but the repairs look really beautiful at first glance. And one of the best parts was that they kept me updated on the work by text every few days so I would know exactly where they were in the process. They even washed and vacuumed it! Thanks so much for a wonderful experience of getting my car paired after the difficulty of having someone crash into it in a parking lot and not leave a note, I really appreciate it!!!

Excellent service. Quick online quote. Easy drop-off. Quick fix and easy pickup. What more could you ask for? Oh, super friendly and helpful staff, too, and very thorough communication.

They do really good work. Hope to do business with them in the future.

The only thing is communication was poor and it took them 7 days to get the supplement estimate into insurance then I had to call them and insurance company to get it moving forward. They had my car for a month after giving me 8-10 days to complete job. Work was exceptional and paint matched perfectly.

I love these guys. Theyre super fast, do incredible work, amazing at matching color. A small fender bender required a whole new bumper. They got it in, painted, and the car was ready in days. They have worked on 3 other vehicles our family owns. We wont take it anywhere else!!

I’ve gone through Fix multiple times for repair work on my car, and every time have been so impressed by their professionalism, prompt communication, and their finished product. Also - each time it was for repairs I had to run through an insurance company and they completely handled that whole side of it, making it such an easy process. I would absolutely recommend them to anyone looking to have bodywork done on their car!

I LOVE FIX AUTO,they are the best and I have used them for years.Oscar, Andrew and all the other workers at the shop have the highest regard to detail and making anything they do look absolutly perfect. We have done work on our own with them and had some accidents that processed through another insurance other than our policy and everytime they have great attention to detail from Paperwork to bodywork. I would highly recommend this shop on Corson Ave to anyone.

I brought my car to Fix for an estimate. It is now a week later and still no estimate even though in my three different calls to them I was promised one was on its way to my email. Never received, never called. They dont care. Im disgusted by them. I used Fix in another city and I was very impressed so I thought I would use them here. Drove 20 miles to get the estimate....all for naught.

I am so delighted to have my car back looking like new thanks to my friends at FixAuto. They did a fabulous job and on top of it washed and vacuumed the car so that it felt almost new when I got it back. Everyone is so nice to work with - accommodating, friendly, knowledgeable and good communicators. Hopefully I won’t need body work again anytime soon but if and when I do, I’ll definitely call Fix Auto.

I needed my bumper replaced and Fix It Auto in South Seattle was extremely helpful and courteous with all of my questions and concerns. Jenseen, one of the managers, was especially so sweet. They got me in so quickly and my car was done within one day! I was so grateful that the team took time to clean the interior and exterior of my vehicle. Thank you so much!

They did a great job! Excellent body work and paint. Better than the factory finish.

So I understand test driving cars for engine issues, but why would they drive around my car if it only needed body work. Should not use peoples cars just to run your errands. Also, they gave me a $300 dollar estimate but ended up being over two grand for the work. Unacceptable.

Would not recommend. Was told it would take about a week to fix damage to the bumper/fender but it took a month. Never got updates on the repair progress or delays. When doing the estimate they just took pictures and didn’t have a technician physically look at the car to see what actually was needed. The repair itself was good so that’s why 2 star.

When my car was hit they fixed it fast and in the amount of time they said it would take. Everyone was nice and friendly and answered my questions in a timely manner.

I was taken care of and notified of changes throughout the repair process. Upon pick-up my car was detailed and they even did some complimentary work that added to the value of the service they provided. I am very pleased and would certainly use Fix Auto again!

Great service.

The entire team at Fix Auto is super great. They are all professional, knowledgable and very experienced. I have used their services several times over the years and I never have to worry about a thing. I definitely recommend Andrew and his crew for any type of vehicle body, or windshield work.

Honest, dependable, and affordable service. They really value their customers, and I wouldnt take my car to anywhere else for my tire needs.

Exceptional service as always!!  We are grateful that we connected with this shop many years ago.  Weve always been very satisfied with their professional and quality workmanship.

I didnt end up getting my car fixed (unfortunately totaled) but the level of customer service and concern I received from the office staff, among others as well, was incredible. This team will genuinely empathize with you on a real level. Trust me, no one wants to have to do body work on their freshly damaged vehicle. But I would like to say thank you for making me feel so comfortable while I was there... there arent enough of you around!P.S.As far as actual body work I have seen a couple of before and after vehicles... looking good!

Mallena at the front desk was so help full. I was in ana accident and it was not my fault. They took care of me. So friendly HIGHLY recommend.

Really great Body Shop.

They are sexist and literally stole from my insurance company. They charged my insurance company for things never completed. When I called to say things were missing, I was told staff was on vacation, no one could help, someone would call the next day. For 14 months I was handed excuse after excuse. Imagine 14 months going by while a company committed fraud. I reported them to the attorney general, better business bureau and my insurance company. The employee tried to play it off as they were always willing to help but the next day it was back to unanswered emails and phone calls.They stole money from my insurance company. They did not provide the services required. They are crooks.AS YOU CAN SEE IN THEIR RESPONSE, THEY COULDNT EVEN KEEP RECORDS OF WHAT ITEMS WHEN WITH WHICH CAR. BY THE WAY, I CALLED EVERY. SINGLE. MONTH. FOR 14 MONTHS. It wasnt simply a small call 14 months later. It was over a year of this crooked, horrible, sexist company actively stealing, ignoring my calls, and when I finally spoke to someone, they told me I had lied about the entire thing yet amazingly, the insurance company agreed with me. CROOK!

Super friendly, went above and beyond to provide great customer service. They also finished my repairs earlier than projected so that was great as well.

My entire car was keyed a few months ago and took my car here to get the entire body buffed and repainted. I couldnt have asked for a better experience. The staff was very welcoming, very clear/quick with communication, timing of repairs was as expected and when I received the car, the car looked brand new. I would definitely come back again.

Had a great experience with Fix Auto South. They kept me informed of my repairs throughout the entire process and they were very friendly and gave great service.

Unfortunately a diesel hit a deer into our car on the way to Seattle and we needed an auto body shop. But man did we luck out with Fix Auto! Near my home I know body shops I can trust and have to admit I was nervous being out of state. We had to handle the repair from afar. Mallena and Fix Auto have exceeded my expectations in every single way. Mallena was pleasant to talk to, kept me posted on the progress of the car, and handled all the details with perfection. My auto insurance claim was handled in a timely manner, and we never felt any concern about the process. Thank you for being trustworthy and professional! I highly recommend this place look no further in the Seattle for a great body shop!

I was not 100 percent happy with my repair. When I spoke to the man who was in charge of the repair of rear bumper, I was met with sarcastic replies. The paint color on the new rear bumber did not match the front bumper or side panels. The man stated that he assumed that I had painted the car and I was never asked about it. While the new rear bumper did match the color of the main body, it was clear that it did not match the front bumper or the side panels. As a joke, he stated that if I damage the front bumper, theyd replace it and then the rear and the front would match. Its odd that I am now receiving an email stating that I recently picked up my car, when Ive had it for months. Im surprised that the shop wants feedback. The receptionist, who had a crappy attitude as well, and the man who completed the repair knew I was unhappy, so I assume the shop didnt want my feedback. I decided to pay and tell my friends and family about the repair. They wont be going to this shop for repairs.

I recently had some body work done on my car, and I cannot say enough good things about the work done at Fix Auto in Georgetown. The car looks amazing, and the attention to detail was top-notch. I really appreciate the service provided and highly recommend Fix Auto.

Very pleased with the thoughtfulness and carefulness with which these people approached me and my damaged car. Ask for Oscar, he came highly recommended and I can see why. Friendly, efficient, and flexible with my timing.

This is the second time I used Fixed Auto. Their customer service and quality of work is why I came back again to repair my other car that was hit. They stayed in touch with me the entire process and made sure I received any updates that I needed via email. I highly recommend them and would use them again if I need to.

The work was good on our car. Only reason they dont get better rating is because we alway got a run around when it came to getting an update on our car. They have a space on intake form to request daily updates which we requested, but never got. I understand work takes time especially when insurance is involved but all we wanted was to be kept in the loop which was I guess a hard thing for them to do.

My car required a lot of work and multiple vendors to complete the work. There were a few issues with timing, but the company resolved the issues in a great way. I am satisfied with the outcome.

My car was taken here after an accident the interfaced with USAA my insurance company perfectly and were very helpful in getting the process moved along. Probably a 4.5 it is more accurate

One of the better auto body shops you can go to. They do good work and Andrew will work with you to make things right.

Great Local company, nice friendly service but was upset on lack of communication. Tried getting updates on the progress on our car, took 3 days plus to get me back. Job was done well, just had to twist arms to get an update.

TL;DR: Best auto repair facility Ive ever dealt with. I received almost daily notifications/pictures of the repairs as they went along. Went above and beyond my expectations in both timeliness and customer service. Come to think of it, Ive rarely been treated to the same level of attentiveness and care that they provided me anywhere else in general.I have never encountered a shop as enjoyable to work with as Fix Auto (South Seattle). I was moving out of state in 8 days when someone backed into my 3 week old Jetta. I immediately called my insurance and they hooked me up with Fix Auto, who got me in the next day. When I told them I was moving and I needed to have my car packed with all my belongings and driving out of state in exactly one week, they made a promise to have it all wrapped up in time for me to leave. They called me a rental car, and I was picked up at the shop by Enterprise. Honestly, I was skeptical that theyd get it done. They had TONS of cars packed into their lot, and from their perspective, there was really no reason to rush my repairs; I wasnt anything special.Those doubts were flushed away almost instantly when I received my first text/email update from Andrew, who had sent me a full photo album detailing my damages, and a notification that they had sent my car to Les Schwab for some alignment diagnostics to make sure nothing was wrong internally. Throughout the rest of the week, I continued to receive updates on the status of my car, including pictures during repair itself!Finally, the day came to pick it up. I was leaving the next morning at 7am, and I had my rental car packed full of everything I own. They called earlier in the day and told me itd be ready by 5pm. 4:30 rolls around and I get another call saying its actually going to be closer to 6:30 or 7, and that theyd call back about an hour before its ready. At this point, Im biting my nails, nervous that the next call is going to be them dropping the ball, confirming my skepticism; no auto repair shop was actually that good. Lo and behold, by the next phone call it was done, ready to be taken away at 7pm. I sped down to Georgetown. By this time it is well after closing, but when I pulled in there was an entire team of dudes focused solely on wrapping up the final touches on my car.After transferring all my stuff to my car, I left the rental at the shop. Andrew said theyd drive it back for me in the morning. He gave me a thick packet detailing every bit of work they did to the car, including pictures of the steps along the way. He thoroughly answered all of my questions, and was very patient and attentive.Overall, Ive never had a better experience. I really hate going to mechanics. Maybe its just me, but Ive found so many that Ive encountered to be gruff, obstinate, and generally reluctant to entertain questions or requests/deadlines. At Fix Auto, even among the sea of vehicles in their lot, I felt like for the entire week I was their only customer. I was on a time crunch, and they got it done just for me.If you ever need body work done, go here. Great customer service, outstanding quality of work.

When I have to get my car fixed, this is the only shop I will take it to!

Great body shop, excellent service, and most importantly, great people!

Theyve had my car for repair almost 2 months and I have to call to find out what the status is! Not good customer service! And my insurance is trying to charge me for the rental because my car is not ready!

Great service

Good customer service

Friendly, courteous, and professional.

Manager is a total douche bag.

Nice work