Apparently theres a new ownership of stetners and when we spoke to him over the phone they were completely unprofessional and I do not recommend this new ownership.

Fantastic service!All the guys that helped me were helpful and nice and took care of me.Highly recommend.

I took my car here to have the rear bumper fixed. The staff was great, very friendly, helpful and did a great job. They definitely go the extra mile to make sure they return the car in perfect condition. I will definitely use them again!

Nice people. I didnt use the service so cant comment on it

Best experience Ive ever had for car service/repair. Professional. Highly quality repair, done quickly. Good communication. Coordinated seamlessly with my insurance company. They even vacuumed and waxed the car! 10/10.

Great service and helpful employees. Took the time to inform me of everything and easily worked with my insurance. Will return if needed.

Came here on a State Farm claim. Friendly folks, easy and accurate estimate, turnaround seemed quick enough, car came out looking great, and they did a really nice job cleaning the whole thing to boot.

As good as it gets! I have been here twice and have been incredibly impressed! They are professional, trustworthy, and did a great job! I now feel that if anything happens to my car, it will be ok because they will take care of it.

First and foremost. The the man that appraised my car was extremely professional and concise. He completed the appraisal in a timely manner. I had my car appraised at another shop. I am not saying the other shop was bad as everyone estimates differently. I just know Stetner came in 1,000.00 dollars less. The work will be done soon, and I am looking forward to it.

Sean found a new side mirror for my older car and had it installed within an hour. He was kind, helpful, and a great professional. Highly recommend this place.

I came in for an estimate for auto body work. They were friendly and efficient. Their office is clean and everyone was wearing masks.

Teared up, yes I cried. Why? Because my cute little car was my cute little car again! It had been horribly squished between two other cars before I dropped it off. Stetner is a Good-Hands business and worked seamlessly with my insurance provider. Thank you for everything!

Absolute best service and quality work. They made my car look just like new. I had a 2012 Chrysler town and country mini van with a pin stripe. Someone hit my passenger door. I was worried about taking the insurance claim, paint match and pin stripe matching. These guys got it done and perfectly. They even cleaned the inside of car! It took a week to get availability but well worth the wait! Thank you again!

Excellent quality. The work done by Stetner is very impressive. The shop might not look like much from the outside, but they do an amazing job. I will only trust Stetner with my truck. Excellent communication and professional customer service. Thank you for the great work.

I sent an email to get a quote for a couple painting services. Kurt Stetner replied in a timely manner with information to help me make a more informed decision on what I could do with my vehicle. He even recommend another shop that specialized in one of my requests. He could have easily said he could do the work but he was upfront and honest in his appraisal for services. If I ever need body work in the future, this will be the first place I go.

Do not recommend. After 4 attempts to repair and paint a Subaru Forester bumper and rear body panels I gave up and took the work to a shop in Ballard Id used previously.Id posted a review in the past, thats been taken down, with details about the awful, drawn out process and lumpy, orange-peel paint Stetner provided. At no time were they abusive, but they were incapable of providing work that satisfied me, and when I showed it to other shops I was told it was amateurish at best.

Coming from a small town in Idaho where customer service can make or brake your business. Too many times Ive been so disappointed with the way businesses treat their customers in Seattle and with how passive they are towards customer concerns and lack of basic customer service skills or common courtesy. This place blew me away with how real they were. No ass kissing but still so incredibly respectful, to the point, honest and did a beautiful job putting my car back together. Thanks guys! Youve restored my faith in good local business.

HORRIBLE experience...If I could give -1 star I would. I was hit by a drunk driver on the driver side, impacting the driver wheel and bending it inward. I was referred to these people by a family friend, and proceeded to have them hose my Insurance company and do an incomplete repair.Price quote to my Insurance company jumped 3 times, the last of which had to be approved by management because it was above their normal limit of repairs, of which they only approved the repair because my vehicle was in such excellent condition, with such low miles.Final price paid out to Stetner from my Insurance was Over $3200...And included a grocery list of Junkyard and recycled parts purchased for dirt cheap. What didnt they replace? The tire, strut, wheel bearing or control/support arm. After test driving the vehicle, I informed them that something was still not correct, as there was a definitive vibration and humming, clearly rotational noise once I hit 40 mph. I stated that my vehicle had never done this, and they had something else to fix. After test driving it 4 days later after they did a thorough inspection and test drive and didnt feel anything. I show up, do the test drive and NOTHING has changed. they claim that they cant tell anything is wrong, and that clearly the vehicle always did this.DO NOT DO BUSINESS with these dishonest crooks. They will rip off your Insurance company for as much as possible, and do the cheapest, or even incomplete fix possible to maximize profits. Deplorable!!!

Always great service from Stetners! Ive had several estimates done with them in the past, my parents recommended them to me. Theyve all been very professional and friendly.

Seamless process through and through. No headaches, did what the said they would do, overall an easy experience and they washed my car inside and out before I picked it up!

Great work and great service!

Stop looking for a place to get your car fixed. This is it. Kurt, Sean and Rockie are all amazing to deal with. Very professional.

Top quality work and made my car look like I had just bought it. They are across from Hertz (in Toyota dealership) and a short bus ride from Enterprise Rent a Car. Many car rental companies will pick you up and Hertz let me drop off my car rental after I remembered to fill it up.

Went to Stetner to fix a broken bumper. Though I had to wait almost a month to drop the car off for repairs, they did a marvelous job.

Their customer service and assurance of quality is a rare find! They did a great job on our Subaru and when we were in an accident we waited for their availability rather than use another shop because we knew we could count on their service. We will use them every time.

I have taken my car to Stetner Auto Body three times now and they do a fantasic job. Kurt and team kept me informed on the progress of the work being done, and was completed on time. High quality work and cannot even tell there was any damange to my cars. Highly recommend them.

They worked on my GTI, it wasnt the fastest but they were fantastic at keeping me updated on the progress of the work. The car looked great at the end and the staff was phenomenal throughout the process.

Everyone at Stetner Auto body was great – all were professional, friendly and happy to help! Repairs were done well and on time as promised!

They do good work here, and my car was ready on time. They were also cheaper than the other estimate I got.

Fixed my Jeep! Looks great. They did a great job.

We had our ten year old Lexus repaired a Stetner Auto Body on Lake City Way. The work was excellent and the repair made our car better than before the misshapes. The work was done before it was promised and we couldt be happier with the work. There was damage to the front left fender from a fender bender with a GEICO insured motorist.. GEICO estimated the cost to repair that damage at about $1750. Stetner had estimated that repair at about $1600 before I got the GEICO check.. I had backed into my garage wall and had damage to the rear that Stetner estimated a about $1200 dollars to fix. I had collision coverage from my insurance, USAA, with a $500 deductible to cover the damage to the rear. I ask that they fix both front and rear since it was going into the shop. I signed over the GEICO check for $1750 to Stetner assuming they would apply the extra $150 to the deductible I owed reducing it to $350. My wife said I had made a $150 mistake and she was right. The repair of the rear of the car cost $1350 instead of the about $1200 they estimated before I signed over the GEICO check. I think I learned something about Stetners business practices from this interesting coincidence.

Helpful, personable, and fast when I went in to get an estimate

Great autobody shop. Good service and work.

They have repaired a few of my cars and my parents over the 10 years that I have been going there. They have been my preferred auto body shop for years. From the small dents that we have had to the major car accidents, they have done an amazing job. I wouldnt trust anyone else with my cars.

A great family owned business that always gets the job done right. My family has been using them for years.

Mediocre food but decent location and wait staff

Worst experience ever.Maybe they do not know how to fix Mazda,or, they did not like meFor sure all the above

After my car was broken into, I went to Stetner to repair the broken window, and repair small cuts in the front passenger seat leather and the inner door just below the smashed glass. Stetner returned the car with piles of glass still on the floor in front of the rear seats, and the fix over the slices looked like a dried up dull paste smeared over the areas. In two weeks the patches, that didnt match the feel or look of my leather seats, began peeling off considerably. Not a quality experience.

They gave me estimates of repair for free.

Professional service!

Friendly staff