Chris and Jonathan were both so helpful, knowledgeable, and patient while I sorted through their mattress selection. They were very available for questions and guidance but also gave me plenty of space to ponder my choices. I was very happy with the mattress and the pricing that I ended up leaving with. Glad I came here!
We had a great experience choosing a new mattress before we move across the country. Kevan is amazing! So knowledgable, helpful and really put in the effort to get us a good deal within our budget instead of pushing more expensive items on us. It was a stress-free, fun experience! Would definitely recommend the clearance center.
Great service, the only mattress store you need, especially for students. A 10/10, very accommodating staff. Didn’t try to up-sell me on a hyper expensive mattress. Worked with me to find a mattress that fit my needs and within my price range. Even applied discounts to the mattress without needing my prompt, which ended up saving me literal hundreds of dollars. I mean, what else is there to say?
These folks are amazing. My wife and I couldn’t make up our minds on a mattress. They checked in on us multiple times while still allowing us to lay on the mattress and test them. They answered all of our questions and were very knowledgeable. We purchased a new mattress with the electric base. They helped us set up delivery and were very kind. I’d highly recommend buying a mattress from them.
Chris will get you a deal. He scrounged around for a really good deal on the mattress we wanted, and he even proactively gave us a huge discount on some new merchandise. Everyone working there was super nice. Absolutely worth hopping across the street if youre visiting the main store anyway.Followup: everything came, mattress is great, the guys even offered to help set it up even though they didnt have to
We were looking for a queen size mattress platform in Redmond and the only place that had one was the Mattress Firm Clearance Center in Northgate. We called them and asked them to hold it for us. When we got there they had it waiting for us and also found a coupon to knock 10% off. Great experience with friendly folks and was worth the drive. Will definitely keep Mattress Firm on the good place to do business list.
Adam at the Northgate Mattress Firm was great at helping me select my new mattress. He was courteous and informative. I love the Selector they have on their website so I knew my choices and prices of their products ahead of time. I got value from the mattress I bought from them. I like my new mattress a lot. I would buy from Mattress Firm again.
Really friendly sales people. We were able to find what we were looking for super easily and at a really good price. A great experience overall.
Great service and excellent price. Chris is very knowledgeable and friendly. He helped us picking out the perfect bed and offered a really low price. We are very satisfied with our purchase!
Highly recommend this place! Chris and Jonathan will hook you up with amazing deals. My partner and I walked in looking for a complete king bed setup and left with everything getting delivered within a week and at well below list price.
Chris was an attentive, friendly, and knowledgeable expert who helped us with our purchases of two mattresses and a few more bed supplies. He and Jonathan were running the store that afternoon, and they provided great service to all customers who walked in during our time there, which was a little busy on the weekend, so it was nice that no one was ignored. Also store proximity to other shops nearby was a plus!
Friendly service and you can not beat the prices! Chris helped me and I got what I needed without break the bank. Plenty of parking and easy to get in and out for a quick look. Stop by and see for yourself and ask as many questions needed, they’ll try their best to help you!
My experience at mattress firm was great. Jonathan the sleep specialist was really good at understanding our needs and helped us choose the right mattress. He also didnt prevent us from choosing an option thats available in the outlet(clearance) section. In the end, Johnathan found us a great mattress and he even found a way to lower the price by over 40%. I recommend that all customers see Johnathan when shopping here. He will find the mattress you need with ease.P.S.There are two mattress firms at this location. There is a clearance store and a normal luxury store. The only difference between the two is that the clearance store has an additional outlet section and the luxury has a purple mattress section. Besides that both stores are the same.
Chris is the man with vision, passion, and care for your spine. He also cares about your wallet. Yep f you’re having a bad day, come see Chris. You need someone to share memories of Fast and the Furious franchise, call Chris. Amazing.Seriously:Also, he is super chill and no pressure dude. Good salesman. Would recommend
Amazing customer service and dedication to getting me the perfect bed for my ideal sleep and a great discount to fit my budget
Awesome customer service! Kevin, Chris, and Johnathan gave me the deal of a lifetime! These guys are amazing and will get you a deal tailored to your needs. Please please shop. (North gate)
Great customer service! We tried all kinds of Mattresses (Memory Foam, Springs, Hybrid, Gel) with the help from an awesome sleep expert - Jonathan. Extremely happy with them and highly recommended.
This place is great! Thanks to Kevan, I was able to stay in my price range and get the mattress I wanted (with the cover and 5 year protection as well!). I would recommend that anyone looking for Mattress Firm quality but not Mattress Firm price come here!
I accompanied a friend who was shopping for a new mattress and I am casually considering upgrading my bed. Jonathan was extremely knowledgeable and helpful in guiding us through the process of assessing our unique sleep needs and patiently answering all of our questions. He was very candid about pricing and happy to work within my friend’s budget with no judgement. He and Kevan were attentive to our needs without pressuring either of us to make a quick decision. They also allowed us plenty of time to discuss options in private.
Kevan was super friendly and assured us he could beat other mattress prices in Seattle. We wanted one ASAP and loved one of the mattresses in stock. It was cheaper than other prices we’d seen around town, even at other clearance/outlet stores.
We worked worked with Chris and he helped us get the mattress we’ve been looking for. They priced matched the mattress and we saved over $1000. Chris was a excellent help and allowed us to test multiple beds. We did not feel pressured to buy the mattress at the indicated price. Had we not been able to price match we would have walked out, but the price match allowed us to be very happy with out purchase.
Felt welcome and respected while looking to purchase a mattress. I was able to purchase one that was exactly what i was looking for (firmness and within my price range). Overall pleased with my experience! Store was very clean as well
Christopher in mattress firm was a great help. He was very kind, quick, and nice. Would definitely recommend coming here for a mattress!
We came in on a Sunday afternoon and was helped right away by Kevan. He showed us around and let us try a few different beds based on our preference and budget and was able to find a Tempurpedic + adjustable base in outlet (basically a returned and sanitized unit at discount prize). They left us alone to try different beds and make up our minds, even helped us get the bed at a price were more comfortable with. These guys work on caffeine and energy drinks behind their computers once you decide and finalize the sales, but surprisingly patient when selling you stuff and listening to your concerns. No complaints. Thanks guys!
Chris was awesome guiding me through the different bed technologies, the financing options, and got me in and out with 30 minutes with a new bed, some pillows, and same day delivery. Highly recommend.
I would give you 6 stars if I could. Thanks for your advice and finding us a good deal.Great services Kevin, keep rocking.
Jonathan was super helpful when working with us in finding the right mattress for us. He was definitely not pushy and gave us the time and space we needed to ultimately make the right decision for us. I would definitely recommend this branch and the people who work here to anyone that needs to shop for a new mattress!
I went in and Kevan made my purchase very easy. He was on top of helping me get my bed fast and a bed I will love. He was also on top of letting me know when the movers would be at the mattress store and when they would arrive at my apartment
I spoke to kevan. I found him friendly and very knowledgeable.He answered all my questions and was able to find what I needed.
This is my second mattress and base and I came here again when my boyfriend needed a new bed and they hooked it up and even had what I’d bought before. They always find what is best for you and a price that also works in your best interest. They have you feeling like you’re the one coming out on top and getting more for your money. I tell all my friends looking to come here also if they have any back problems because I haven’t had any since buying a bed here. I sleep better and I’m happier in general.
I am very pleased with my purchase of ny mattress. Chris Wyatt made our transaction very pleasant and easy!!!
Wonderful service!!! We did a “Goldilocks” test for my mattress which was really helpful and I found the perfect base too!! We had really wonderful service and next time I need a mattress I will definitely come back :)
Awesome store experience. From the first time I called and spoke to Chris on the phone to when we came in and met Chris in person to when we finally settled on mattresses, Chris was a rockstar. He was so patient and offered lots of great insight. We laid on so many beds and deliberated for what seemed like forever. When we finally settled on what we wanted, Chris blew our minds with an even better deal that we had imagined. Thank you so much!
Great and fast service! Kevan was able to help me find a great mattress at a great price and deliver the next day!
Extremely nice customer service! They definitely know their stuff and are there to help not just purely sell. Would come again in a heartbeat!!
Chris was amazing. This guy knows his stuff and wants you to get the deal, had to get a bed the very day I came in and he provided, got a mattress, box spring and amazing customer service.
Jonathan was super cool, funny, and honest when helping me choose a mattress. I told him what I’m looking for and he found exactly that in my budget. I was in and out of the store in less than 30 mins! Very satisfied with my purchase.Chris was also great! thank you guys again!
Very helpful & friendly service. Highly recommend the store on 809 NE Northgate. Ask for Chris!!
The staff is really helpful and professional! I also got a great deal from this store!
Had a great experience. Both Kevin and Chris? (Don’t be mad) were extremely helpful, and friendly. Great store to say what you need and they help make that happen. Thanks guys!
Spent the weekend mattress shopping, shouldve saved myself a bunch of time and money and come here first!Kevan worked with us to find us the specific matress at the price we wanted.Looking forward to a great nights sleep!
Awesome experience! Was able to get everything I needed and the customer service was professional and helpful!
Thank you for your amazing customer service Christopher & Johnathon! This was the easiest buying experience and I will definitely be coming back for all my future mattress and bedding purchases!
Chris and Jonathan were extremely helpful throughout the entire process! Would not have found a better place in the whole state. Definitely recommend to anyone in search!
Stopped by today around 2pm and Kevan was AWESOME! Great energy, knew exactly what he was talking about and gave honest opinions! I will be back to purchase as he gave me a look at my price range and if kevan is not there I will return when he does!
Kevan was so helpful and helped me get everything I wanted and needed for an incredible price! Made for a super easy and enjoyable mattress shopping experience!
Chris and Kevan were awesome! They gave a us a great deal and were wonderful to work with. Definitely stop by and check out what they have to offer!
Chris was so great! He had 5 customers at the same time! He multi-tasked each customer after getting the approval he had worked his magic and got an even better price!
Amazing experience! Kevin worked with my budget and got me an amazing mattress. So thankful I had this help during this difficult time!
Chris is awesome, he provides lots of feature and pricing information without pressuring you to buy.
Excellent service. Jonathan and Kevan were extremely helpful in finding me the perfect pillow that is low profile and slightly firm. Thank you!
Great price at the clearance outlet, havent slept on it yet so I cant rate the product, but service was excellent and Kevan gave me a fair deal... Hopefully his commission will be enough to fix the typo that is his name 😂!
The staff was very helpful and informative. I spent about 2 hours with the team until I found the perfect mattress for me. Thank you Chris, Kevan, and Jonathan I appreciate all your help!Do not be hesitant to ask about deals or specials :)!
Kevan at the north gate was extremely helpful. Got us a deal on an excellent mattress. 5 stars!!
I went in looking for a deal and got so much more than that! I was shopping for a mattress/box set for a friend who is in the hospital and I wanted to surprise her by replacing her worn out bed at home. Starr set me up with a great “outlet” mattress and adjustable frame at an unbeatable discount with quick delivery and haul-away. And on top of that, the customer service and kindness made for a wonderful buying experience...they made me so happy I decided to do this for my friend.
I am extremely happy with my purchase and delivery. I went into the store and Christopher helped me select a mattress that best suited my comfort level. He was very patient, kind, and very knowledgeable on all of the mattresses that I tried. I was able to get next day delivery and setup. The delivery team came on time and were very professional. They wore masks while within my home and were very polite and quick.
Great spot!! Kevan saved me $2000 on a Serta mattress! I’ve shopped here before and will come back again.
Chris absolutely hooked it up! I had excellent experience and he was super helpful.
Henry did a great job! He helped find me find a new mattress & adjustable base & mattress protector! He patiently answered all my questions! He has great customer service! They are lucky to have him!Thank u!!
Amazing experience and outstanding service! We got the royal treatment. We were walked through the entire experience from end to end by a wonderful person by the name of Chris. In the end me got an fantastic deal on a mattress that we are really excited about!
Great experience with Chris! Honest and thorough explanation of what you are buying for the money! Got us our mattress that we wanted for a great price. Highly recommend this store!
KevAn with an A did and excellent job with customer service and helping us and letting us know about how to dismantle the box
Chris was extremely helpful and knowledgeable. He took his time to find us the best deals on a mattress and base that works best for our needs!
We were able to choose the right one of us after trying so many mattresses and Johnathan was very helpful and also gave us a pretty good deal.
Great store, lots of inventory, super sales support from Kevan and Chris. Highly recommended. Can’t find a better shopping experience!
Kevin & Chris were awesome from the entrance they asked us what pricepoint and size we were looking at and never attempted to upsell us. I really appreciate them for making great recommendations within our budget, 100% recommend this place. 🙏🏼
Great experience with Christopher (& Jonathan) today! He was helpful, informative, and no pressure sale! Very happy with our buying experience - highly recommend a visit here if you’re in the market for a mattress!!
2nd mattress we have bought here and again more than happy with the experience. Kevan offered great advice and we were happy with the price, too :)
Amazing service - can’t say enough about the customer service by Kevan!!! Would recommend everyone check out MattressFirm Northgate Clearance on NE Northgate Way!
Just got my forever mattress I hope.🙂 Kevan was great👍
I got amazing experience from Jonathan here! I highly recommend this store if you really want to find a good deal mattress!
Great shopping experience and very knowledgeable salesmen running the store. Kevan got us a GREAT deal and made us feel like we were in very good hands. We will refer them to friends!
The guys were great. They worked hard to meet my budget. It was a great experience. Highly recommend.
The Northgate outlet center offers not only the best prices of any other store or company, but also unexcelled customer service, and a highly knowledgeable staff.Don’t waste your time shopping around and don’t hesitate to shop here; you’ll be glad that you did!
We had the very best experience at Mattress Firm at Northgate in Seattle. Our salesperson was Chris, and he was amazing. Not only was he incredibly knowledgeable about ALL the products, he answered my very specific questions and listened to me and directed me to two different mattresses - one for my daughter and one for me. He even knew how to help when my restless 5 - year- old daughter got even more restless while I was thinking. He was so sweet. I never knew that getting new mattresses could so important and emotional. When you think about it, it makes sense - getting rest and getting good sleep is an incredibly important part of life. I really want to thank Chris and his team for being so nice and helpful.
Did an amazing job getting me a mattress and frame I love. Amazing salesman amazing sevice
Amazing staff & excellent products! Cannot recommend this location & Kevan highly enough.
Chris is fantastic! Super nice guy and very helpful. He gave us a great deal.
Chris and Jonathan were very warm and delightful to work with in getting a new matress. Jonathan was very enjoyable and knowledgeable about the various matresses and was very easy to both talk to and work with. Props to Jonathan for great social skills
Absolutely fantastic service! Don’t waste your time anywhere else, and make sure you’re going to THIS MattressFIRM…oddly enough there is another directly across the street.
The new guy Jonathan was great, really helped on our mattress journey lol. Also the manager Chris was awesome and really funny. Great guys, great store 😎🥸😎
Go with Jonathan!!! He was awesome!! Go with him- ask for him! Super knowledgeable! He was VERY kind.
Couldn’t have been a better experience. This was my first actual trip into a store after almost a year of staying home. Kevan made it simple, fast and got me the deal I was looking for. Easy peasy. I really appreciated his efforts. Great store!
Very friendly staff, helpful and willing to do a price match on the mattress protector!
They saved me so much money! Really nice guys and they helped us out a ton, highly recommend!
Jonathan was great and Kevan was very kind! Definitely recommend shopping here.
Kevan and Kris were both awesome! They tag teamed and helped us find exactly what we needed with great deals! Super helpful, friendly and not pushy!
Best place to go! Chris is super nice and helpful. Overall great experience
Not only did these jokers deliver a bed with a box spring that wouldn’t fit in the room they refused to communicate with me except sporadically via text for weeks. In the beginning I was amenable to exchanging for a frame I could assemble until they started playing around with additional inflated costs. I asked where I could return the unopened brand new box spring to avoid the $99 fee plus 20% restocking fee. I was told a week later after multiple follow up attempts to throw it in a landfill. This was the manager Chris Wyatt at the Northgate Seattle clearance center. He was rude, condescending and unprofessional. Clearly they have a warehouse he would not give me an address. I didn’t even order the box spring. I ordered a base. I WAS TOLD TO THROW IT IN THE LANDFILL! Avoid these extortionists.
Wow just had a great experience purchasing a mattress for a guest room. Kevin was great and knowledgeable. I’ll return soon for my dream mattress
Chris was fantastic and truly was so patient and knowledgeable! My experience was amazing. Grateful for how thoughtful Chris worked with my budget.
Friendly and helpful service! Glad I stopped in today for my new queen.
I had a great experience buying a bed here. Starr listened to what I needed and made recommendations that resulted in my leaving with a better bed than I could have anticipated for myself, still within my budget. Thank you again, Starr!
Awesome assistance from Kevan and Jonathan, helped us get a great deal! We are really happy with mattress we got.
Chris was so helpful, patient and informative. He also tried to ensure I got the best deal for my bed after I compared prices online!
Chris was super amazing and helpful! Very happy with our new mattress.
Chris & Kevin were great quick and fast approval on exactly what I wanted. Great memorial deals! Thanks again!!