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AAA Cruise & Travel - Seattle
1523 15th Ave W, Seattle, WA 98119, United States
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AAA Cruise & Travel - Seattle
Comments
Ed
Review №1

I went for an International Drivers Permit and the process was seamless. Sarah was extremely helpful and made it quick and easy. The whole thing took only minutes and while I waited I looked at the travel merchandise they had available and it was priced very reasonably. I picked up a travel book on Scotland for my upcoming trip.

Ol
Review №2

Main. Really enjoyed working with Mimi S. She did an amazing job planning our family trip. From start to finish she covered everything an made sure we were happy with the choice. If there was ever an issue she worked with us to figure it out.

Lo
Review №3

Just moved here from Orlando. Time to get some passport photos and switch to the WA location. The staff was so helpful and friendly. Photos were super quick. They gave us so many suggestions on things to do and see here in Seattle. So glad they are so close to our new home.

Ja
Review №4

Went here to get international driving permit. It was quick and simple. Staff was very nice and helpful. Permit fee is $20, instant photo $12 (Feb 2020).

Di
Review №5

Had a little trouble finding the place, but once we got there it was like finding a safe harbor in a storm. Very friendly and helpful staff, bright, clean and well organized, and a clean rest room. Couldnt ask for more!

St
Review №6

Amazing place

Du
Review №7

I recently had my vehicle towed following a heater hose failure. Thankfully AAA has always been there for me.I had the privilege of having George Hirtman as my tow truck drive. He was a stalwart gentleman, great conversationalist, and was incredibly punctual (arriving WAY ahead of the ETA that was quoted to me over the phone).To highlight why this experience was so above and beyond: this happened on New Years Eve. George, thank you so much for sacrificing your holiday evening in order to take care of my old car!~ Dustin Bartolucci

Ke
Review №8

My travel agent was very efficient & knowledgeable. She would always get back to me in a timely manner as well.The vacation of my dreams ... finally coming true.

St
Review №9

Nice setting. AAA can help you with all kinds of travel information and products.Thanks for the coffee!😁

Ka
Review №10

Kathy at the Seattle store was very helpful and timely. My low rating came from Down Under who helped book our trip to New Zealand, north Island. They would only quote me the total price for the excursions and hotels we booked, they did not break it down for me. I was able to collect the prices on line and in person at our stops. Down Under charged us almost exactly double for the entire trip than I could have booked myself. Now that I have the experience, I will never use them again. I am all for a fair commission but 100% mark up is wrong. AAA would only refund us $400 for a kayak tour that was canceled due to weather. They had no interest in any other rebate.

A.
Review №11

I needed na International Driver license in a hurry, and the folks at AAA helped me out same day. They sell a variety of travel goods in the showroom, so that was a cool.bonus.

An
Review №12

What started as a desperate need of assistance 3 years ago has turned into a trusted friendship. I cannot speak highly enough of the team at AAA Interbay, Megan, Heather, Johanna, just about everyone there! Thank you again for working so hard to help me, even for such a small thing.

La
Review №13

Im updating this post from a previous review. Nancy from this office is fantastic. Super knowledgable and well prepared. I highly suggest making an appointment ahead of time, especially if you are trying to meet with someone on the weekend. The experience this time around was exactly what my wife and I expected from AAA. Looking forward to our vacation!

Ji
Review №14

I booked our second cruise this year through this office. I was pleased before, now I must say that I am elated with their consistent standard of service. Both times my agent Kathleen was very adept at helping me stay within my budget and at advising me of what made a good deal.This cruise, when I missed confirming my reservation, Kathleen reminded me. And then when I was unable to print my tickets, she went far beyond the call of duty and made that happen. Of course, I met her with chocolate in hand.

Di
Review №15

AAA has closed several offices in the area and is opening this new space instead. The space is being completely renovated, and will be quite large when finished (open for business but still under construction early June 2016). It is not centrally located but includes free parking.

Fe
Review №16

The people dont know how ti help if theres an issue and my PREMIUM policy i bought (for the 3rd time) i had to wait 5 days to use my towing and was treated like a new customer (and charged to renew my account) because i didnt renew within a couple months of my last one expiring. I was angry when i left this office, and charged an ADDITIONAL $42 TO GET MY STOLEN CAR TOWED 11 MILES...........You are NOT a valued customer to AAA, even tho the ENTIRE YEAR IS PAID UP FRONT!!!To reply to the owner I already did, and they told me they didnt care, its policy.

Bi
Review №17

Despite covid-19 they can help you with air and hotel in countries with open borders.

da
Review №18

They are great I will use them again and again .I have already asked Heather to help me plan my next vacation. They really take care you, high marks

Br
Review №19

I had the BEST experience with AAA yesterday! Its kind of a long story, but bear with me as it was particularly epic.About 4:45pm yesterday, my husband sent me a text saying that he and one of our friends were stranded at this really obscure off the beaten path hike on Mount Rainier as the truck battery had died. He asked me to call AAA since his phone wasn’t getting reliable enough reception to make a call and there was a storm coming in.I spoke to Mark, who managed to be completely sincere in his concern while still being calm and professional. He worked with me to figure out where they were exactly through a variety of online mapping venues and to find a tow truck that would be willing to actually go out that far into the middle of nowhere. Mark couldn’t guarantee that he’d be able to find someone willing to go, so while he worked on it, he encouraged me to look into other methods of rescue, including: park rangers (who wouldn’t go because it was technically not part of the park), the local county Sheriffs (who argued between the 3 counties as to who’s responsibility that particular piece of land was), other local tow trucks (who wanted to charge upwards of $1200), and the state fire marshal (who never even called me back). When I had completely reached my wits end and was preparing to go up the mountain myself, Mark called me back to confirm that he’d found a truck that would be able to go up there! We worked together to pinpoint the specific map to give to the driver and I was assured that someone would be there within a 3 hour window. He even explained that they normally have a tighter window, but due to the location… naturally the longer wait was to be expected.My husband’s phone battery died and I didn’t have contact with him for nearly 4 hours, and with not knowing what the conditions were or if they were safe I was in a bit of a panic until Mark called me back to tell me that the tow truck driver was with my husband and our friend and they were all safe. I was so relieved I started to cry on the phone. Mark was so considerate and wonderful, I will likely name my firstborn son after him… or maybe my next pet, but at the very least my next houseplant. I would also like to give a huge shout-out to Ricky at Grant’s Towing for braving the pot-hole filled roads to rescue my husband. AAA came through for me when literally no one else would. Thank you!

Da
Review №20

My motorcycle clutch cable broke & I needed a tow to get my motorcycle towed home & my insurance didnt cover it, so I jointed AAA & all the people were grate, from the young lady in the office to the tow truck driver.I dont have any negatives to say about them.Just had a wonderful experience with them all, Im glade I jointed.thank you.

Jo
Review №21

Excellent service in working out a car rental in Hawaii. Never disappointed!

L
Review №22

You can buy foreign currency here. Customer Service is always great!

Do
Review №23

The staff here are very friendly and helpful. I needed to get a new International Drivers Permit (IDP). The process was quick and efficient. The reason for 4 stars is that I think the cost is excessive. $10 to take and print a small photo??? Come on. And $20 to write a few lines in a paper book for the actual IDP is ridiculous.

QO
Review №24

Triple AAA doing great job and maintaining best with on time thanks

Al
Review №25

Its a AAA travel place. Good service and friendly people. Not much else to say. Free parking.

Co
Review №26

AAA services were great - BUT!!!!! Im in the belief that moral values in the Seattle & Tacoma no longer exist! Stayed in a Tacoma Travel Lodge - and talk about shady characters lurking around every corner, and then I had a non smoking room but the pot stench coming in via the bathroom vent about did me in! Traffic delays any and everywhere I went, with findings most of the delays were from the rubber neckers were to watch some homeless person being arrested or controlled from what appeared to be drug related issues. Same issue in three places on I-5 from Washington border with Oregon to Seattle.

Su
Review №27

Always have good customer service here. Friendly and knowledgeable.

Fr
Review №28

The agent at AAA in Seattle spent weeks with me planning a 25 day trip to Europe: Barcelona, London area and Norway. Her expertise and patience provided me with a flawless itinerary. I used trains, underground, buses, planes and a ship - everything was corordinated perfectly. The hotels were all clean and well-appointed, she had to accomodate five for half the trip. Not an easy task. I had a wonderful trip, thanks to her time and help.

Ma
Review №29

As always, we were treated with concern and respect when renting a car in Chicago on short notice. Found a coupon and saved us an extra $50.00.

Ju
Review №30

Sue Winter was Super helpful! Ive been a member for a long time and its worth it.

ne
Review №31

Excellent service. Completely helpful.

Mo
Review №32

I wanted to keep a couple maps in my car for emergencies and since I am a AAA member they gave them to me for free!! They were so friendly and helpful!

Ke
Review №33

For travel and insurance, roadside assistance! AAA Is the way to go! Weeeeeee

bi
Review №34

Excellent service. Lots parking. Has everything for travel

Ma
Review №35

Just went in for maps and information. very helpful and willing to go the extra mile.

Ti
Review №36

My sister is coming up to Seattle from Wyoming in July so I wanted to plan a trip that would showcase the best Seattle and the surrounding area had to offer! I started looking around for some ideas: The Olympic Peninsula looked inviting, or maybe a hike at Mt. Rainier, or how about the Kitsap Peninsula or Antique shopping in Snohomish? Theres also La Conner, or Sudden Valley, or perhaps the beautiful Chuckanut drive in Whatcom County? It was obvious I needed help so I called AAA and Heather answered the phone and we set up a time for me to come into their office to figure it all out. Im extremely please with the results! Thank you! Were going to have a great time! (TripTik here we come!)

Ec
Review №37

Walked in, renewed my subscription, walked out. Took 2 minutes. Excellent.

Ro
Review №38

Very helpful. Gave me lots of info and maps.

Br
Review №39

Great knowledgeable service!

Fr
Review №40

I needed street maps for new areas outside of Seattle metropolitan: and AAA had them! No line, friendly service as usual. Theyve remodeled so it may look like it is closed from the outside, but they are still at the same hard to enter and exit location near the Magnolia Bridge.

La
Review №41

Great services and service.

Vi
Review №42

The ladies were courteous, helpful and knowledgeable...

Ja
Review №43

Great travel store.

Co
Review №44

They were helpful.

Je
Review №45

Always helpful.

Ma
Review №46

Very help for planning trips

Te
Review №47

Ella is fantastic.

da
Review №48

Heather is amazing

Ka
Review №49

Very helpful for AAA members

sc
Review №50

Fast and friendly

de
Review №51

Always helpful

Information
41 Photos
51 Comments
4.7 Rating
  • Address:1523 15th Ave W, Seattle, WA 98119, United States
  • Site:https://locations.wa.aaa.com/stores/seattle?cmpid=int_org_lpo_sxx-2020-yext&y_source=1_MTIzMTQ4MzctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 206-218-1222
Categories
  • Travel agency
  • Auto insurance agency
  • Insurance agency
  • Life insurance agency
  • Luggage store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Offerings
  • Passport photos:Yes
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