I had an issue with my new honda I took it in and Angle the service guy took care of. Places need more people like him. GREAT SERVICE

Whatever you do not buy a car or extended warranty here, they will push you into any vehicle they can and the warranty is AWFUL. You can only have it serviced at their shop and even when you make an appointment with them to have it serviced they tell you they don’t know if they will be able to get to it that day after you drop it off. Why make an appointment then!? The warranty takes days to approve any claim leaving you without a vehicle even if it was drivable prior to dropping it off and only covers 3 days of rental, if they order the wrong part and you have to extend the rental you’re just sol because it’ll be on you. No accountability or care about their customers or the time they waste just the $$$. We’re in the market for a new vehicle since ours is almost paid off and I definitely won’t be using Selma Auto Mall!

Great salesman by the name of Thomas. If youre looking for a car this is the place.

Well they were very helpful and came to look for the car that i really like.

Awesome buying experience, answered all my questions and went above and beyond to help on a deal

Great experience with very friendly staff at the Honda dealer. The Kia guys were awesome too even though we went with a Honda.

Our experience at Selma Auto Mall was exceptional! We were interested in a truck they advertised online and when we arrived the truck was parked out front and Anthony G. was immediately available for a test drive. My wife and I both test drove the truck. It was what we were looking for and we were very interested. We had a few minor issues with the truck and they immediately worked out a plan to fix those issues. Anthony and whole gang answered all our questions and were very interested in the making a fair deal on both sides. We ended up buying the truck and are very satisfied! I was very impressed with the professionalism and friendliness of Anthony G. and the whole crew. We felt from top to bottom that everyone at the dealership was involved with making our experience great! Thank you!

Dishonest- the usual tricks. I found a car on their website. I called ahead to verify that it was actually on the lot. Made an appointment. Dragged my wife, 1yr old and 4yr old down to see it. They greeted me and immediately started talking about looking at a different car. Cant see that car because blah, blah, blah.

Great service! My sister in-law bought a car and had a very smooth experience with Jose and Eric. It was thoroughly explained and all questions answered!

I was looking at the reviews I’ve made over the past several years, and noticed that my review of this company got deleted. 🤔I had such a bad experience with them that I think it is important to repost. I had called about 2 years ago regarding a Honda Hybrid that I wanted due to my truck breaking down unexpectedly. I called Selma Honda and Honda of Clovis. Clovis Honda made me a deal I couldn’t refuse literally over the phone. When Selma Honda called me back, I politely informed them that I had a car. I was then yelled at and berated by a member of the sales team for buying from someone else. I work in upper level management and 9 times out of 10 this behavior is a reflection of the culture of the organization. If I am going to drop 30-40k on a vehicle I want to at least be treated fairly. This place is an absolute waste of time, go somewhere else. At Clovis Honda they were fair in price and literally catered to me from the second I started talking to them.

Went to look for a Kia Carnival, they had one and Joe the salesman was very nice and cooperative but unfortunately Isaiah the sales manager was very rude and condescending. Msrp on the vehicle was $39,200 and he told us no way we could get payments lower than $850. When I pointed out that this would add up to over $64,000 over the agreed term, he simply showed us the door for us to leave.

Love this place. Got my nieces car here and had to come back and get my daughter her’s here as well. Amazing service!!

Awesome car lot,very helpful an willing to show us around.The sales team is on top of their customer service.Thank you Selma Auto Mall.Thank you fabion for all your help.

We had every intention of purchasing a car there. Even though the dealers are separate they are the same, so we were told. The salesmen promise you the world and cannot deliver on anything. They tried the old bait and switch. A tactic they are horrible at. Mostly because the left hand doesn’t know what the right hand is doing. Also they made promises to my active military son they could not keep and were not helpful to his situation at all. I know the market is easy sales right now but I have never seen a group of such lazy dishonest people assembled in one place as here.

Today I purchased a Mazda CX-5 from Jose Torres at the Mazda dealership in Selma! I highly recommend him as a salesperson he was very knowledgeable about all the vehicles my husband and I looked at. I started looking for a vehicle on Saturday and came back on Monday.He came in on his day off to help us on Monday with a vehicle. He went above and beyond by taking not one but two vehicles out of the showroom so that we could drive and feel the difference on the power behind the car. Great personality, very friendly and he was all about the quality of service to meet our needs for a new vehicle. Left with a great car and a great experience! Thank you Jose Torres!

First time here and it was a great experience! Friendly and helpful answer all our questions. Fred helped us with everything and we are very excited and we will recommending this place

Bought 2017 Hyundai Elantra from Selma Auto and before I put 1000 mi on it, car started making grinding/popping noise and check engine light came on. It took 3 weeks to get appointment. I was told once car had been inspected that part would be there in 3 days and I would get car back in 3 to 4 days. A week later, after being told part was still not there, I spoke to service manager who actually made progress and I finally got car fixed and back. After not having car for a month, two weeks after getting my car back, car started shaking hard while at a light and check engine light came back on. At least this time I was told about Hyundai roadside assistance so I didn’t have to pay another $130 to get car towed back to Selma Hyundai. Wish they had told me about the Hyundai roadside assistance when I bought car or at least when i called for 1st repair appt. I was told yesterday car would be checked out that day but when i called, they had not been able to do that. At this point, my Selma Auto experience has been less than pleasant.

I received excellent service, but the vehicles are overpriced compared to other dealerships. I recently bought a Silverado 10k more than the dealership in Visalia, California. I recommend this looking at other dealerships before coming here if you want a fair deal.

We have bought 2 cars there,great staff of employees there

Wish I’d came here years ago, customer service is AWESOME!! Everyone really wants to help & does!!!!! GREAT DEALERSHIP BEST IN CENTRAL VALLEY hands down!!!!! #tOOta Bought my 3rd vehicle today going back for 4th soon!!! ASK 4 ENRIQUE VERDUZCO”

I bought a truck there less than two weeks ago and the wheel is completely diagonal and looks like it’s going to fall off, that stability control system and the antilock breaking system is messed up on top of a leak found underneath. The sales rep pushed me into getting this truck and it’s not even safe.

All the people I delt with were so nice and respectful. No pressure to do any thing. I loved my visit and would recommend this place to anyone looking to buy a car, new or used.

I was greeted among when I arrived with my family and I was able to walk through and look at some vehicles and the Chevy Silverado spoke with young man very pleasant I bought my first SUV there which is a 06 Tahoe brand new so I thought Id visit again and check things out and it is just a wonderful place very pleasant happy joyful loving place no pushy people none of that just its just a great place to go buy a car and relaxing talk with.

Hi, I am writing about Selma KIA. I have a appointment for 2018 Chevrolet on 05/23 Thursday at 10 am. I talked at least 10 times with sales person Sammy and his manager Eric. Also I emailed them couple times and we already talked about price and everything. I came this morning little bit early around 9 am and went into inside the dealership. They told me that they are vacuuming the car and in 10 min car is gonna be ready and I said that’s ok I am waiting. And 10 mins later they bring the car like that. You can see the pictures. I set up appointment on Monday for Thursday and yesterday I called them and check if the car still available because I am coming from Menlo Park which is 3 hours drive. When I saw the car I just shocked!! I never this kind of thing in my life. I trust the dealer because they are selling under the KIA company! And we one more thing; on the website list the mileage was 31,948 but when they are showing the car mileage is 34,489. Basically just want to say STAY AWAY from them!!!

Very friendly and helpful staff. All our questions were answered.

Went there to purchase a 2021 Silverado pickup, we were greeted by Alfonso Z.in sales. He took us right in and treated us as family. The knowledge and experience he displayed as well as his team were unmatched anywhere, as I have buying cars for 30 years and this is by far the best car buying experience I have ever had. They gave us a fantastic trade in price, plus they were instrumental in finding us the lowest possible interest rate for our situation. I would recommend this dealership all day long. They work hard AND will earn your business! Thank you Alfonso and the team at Liberty Chevrolet!!! YOU GUYS ROCK!

From the moment I entered, the staff was exceptionally friendly and helpful as my daughter looked to make her first car purchase. Victor was our salesman was able to answer our questions clearly. The manager, Bruce, may be the most pleasant dealer professional I’ve ever encountered. He was informative, knowledgeable, and friendly. Fred, the money guy, listened to our desires and made the numbers work. I highly recommend Honda at the Selma Automall.

Funny I wrote a review a year ago and its now deleted? Do NOT purchase a vehicle here, they have the worst customer service. I was overcharged and didnt get the Costco discount I was promised. I purchased from the Chevrolet dealership. I did inform Costco and I hope they find another dealership to do business with. I have stopped 2 people from going to buy a car here since my mistake of doing business with them.

Very helpful people. Very patient service center.

Please go somewhere else. First I can say the sales people are very nice. Now when it comes down to the manager trying to help you make a deal. What I can say to help you dont let the Chevrolet manager help you. He tried to tell us that he bought a truck for 59,000 and at the end with finance, taxes and everything it came out to 102,000. First that is a lie. No way you are getting a truck and paying double. Then after all he was mad at us. First make sure you go somewhere they actually care and want to make a good deal. Not where they want to rip you off. I just want you to be aware especially as a women you want to be treated equally and this wasnt equal treatment. I believe because we were all women he though he can over price us.

The gentlemen in service/maintenance were very kind and quick with a last minute appointment I scheduled. Definitely prefer this location.

Friendly customer service. Financial manager worked with getting us the best deal possible. Were some very happy, excited customers. Thanks!!

We had a very nice experience truck shopping thanks to Daniel Aranzazu he was very professional and friendly. We had a very nice experience and we purchased a 2021 Dodge Ram 1500.Thank you Daniel

Looked around the lot for a while before I got some help and only after I called from my phone I got someone to approach me. When I finally did get help, I got the worst representative. Told this guy my price range and he tried to up sale me. During the test drive he tried to up sale me again. The car was as good as sold but the experience was just terrible so they will not be earning my business. Hope others will get a better experience.

Helped me till I got a great deal and left with a 2020 brand New Car

Went in to the Honda dealership in Selma Auto Mall to purchase a car for the very first time, Victor and Bruce were both huge helps as I had never even been in a dealership before let alone bought a vehicle. They got me a great deal and it was a smooth process. i would highly recommend visiting them here when you are ready to make your next car purchase or lease!

Nice customer service

The Chevrolet Service Department is horrible. They’ve had my car do over a week and it’s so hard to get any information about it. I’m always calling and the service manager says he’ll call me back with an update but never does. When I call to check on my car, he tells me it will be ready tomorrow. If you want your car service complete in a timely manner DO NOT TAKE YOUR CAR TO THE CHEVROLET SERVICE DEPARTMENT.. The service department manager sucks at his job. They should be calling me with updates about my car!

Called Tuesday and I was able to bring in vehicle on Thursday for an oil change. Very friendly staff I felt really comfortable asking questions.

When we went looking here for a car, we wanted something like a Honda pilot. We got there right before it got dark. Been looking all day. When we got there a sales man names Agent Cody Banks helps up out. We told him what we wanted and he was very patient with us. With everything we needed to accommodate our kids and us, this car wasnt for us. We told him we need to sleep on it. He called us in the morning and asked if we slept on it. We told him we decided to stick with a mini van. And he found us the right van fully loaded and at a great price. It was a very great and stress-free car shopping experience. It was great.!!! And everyone had mask on. And they had hand sanitizer everywhere. They also have access to all the car lots out there, we didnt have to go to each one. We got a used car, and after taking it we found a oil leak. Our insurance didnt cover car rentals. So they cover a car rental for us till our van was fixed. They took care of us. Thank you Agent Cody Banks 😁 WE LOVE OUR VAN.. highly recommend this place.

I know every one went up on prices on cars. But this Selma Honda was really really high on prices.

Looking replace family vehicle due to unforeseen circumstances. Art was able us in our endeavor when no place else would. Very welcoming, professional, addressed our concerns quickly and in a way that was easy to understand. Highly recommend, they will take care of you.

Sam was awesome!! He guided us throughout the entire purchase. Made it very smooth & non stressful. Great job Sam 👍🏻 Your customer service skills were much appreciated. I would highly recommend you coming here & asking for Sam

Took a while for someone to come find us and find the car we wanted. Victor was friendly and helped us find the exact car we were looking at a reasonable price. He helped answer all our questions clearly.

Daniel Aranzazu did a great job helping us out finding us a car for a good deal.

Great place to shop for your next vehicle

Great service for my Tahoe needs

Everyone who helped us from the manager to financial handlers, a big thank you!! A big shout out to Danny Sanchez!! Very helpful and very friendly! Thank you so much for everything you guys did to help us drive home in a 2020!

My experience at the Selma Automall was Phenomenal. The salesman Daniel Aranzanu was very accommodating and insightful best salesman on the lot.

Its always a pleasure when I come to get my car serviced. The hospitality is Awesome! Great Job service team! Tina thank you for making sure my car got done in a timely manner. My A.C. is nice & cold!

Show my wife one car she fell in love with it we went to the procedure buying it and everything we get it home and its a whole different car theyre not very honest to deal with good luck if you go make sure everything you ask for you get it at the end being in the 80s we kind of got confused but we bought the car

The service here was excellent. They were very understanding and patient with us. Overall they do their job really well and are respectful towards their customers. Thank you so much for the service Jesse.

Good Service.

An absolute great place to get a new or used low mileage vehicle. Huge inventory and multiple makes and models to choose from. Staff is friendly and knowledgeable. Always great deals and welcoming employees

Excellent customer service and the service department is top notch

Sales rep Tony did his very best to help find us what we were looking for. The finance manager Jose worked every angle he could to get us the price and payment we were looking for. Best customer service Ive received at car dealership.

Nice laid back and friendly staff. Amazing warranty. Oscar was a great salesman.

The best dealership I’ve been too!! Awesome customer service, attentive to my needs! Very professional.

RT and Romero really saved the day we went to another car place who gave us a huge headache and run around ruined are whole day we got our hopes up for nothing today we woke up I said let’s try Selma auto came to their Honda area RT greeted us we told him our situation and man he went above and beyond to help us I’m so happy and Romero also for handling our finance they really took care of us so thankful for them saving the day you guys won’t regret coming

Best service I ever had will definitely go back thanks to Arthur Moreno your the best

Israel was amazing! Allowed us to take our time, was super patient with us. Got us into the perfect car that had everything we asked for. Great experience. The manager Eric got us a a HUGE deal! By far the best car buying experience weve ever had

Overabundance of used cars at new car prices. Honda has a full back lot of new cars.

Coming here a little too often, more than i would like car having problems since first month i bought really frustrating not cool for having put 7000 cash down payment.

Selma Auto Mall had great customer service. The salesman Jesse Flores was knowledgeable and professional. I highly recommend Selma Auto Mall!

Fast and friendly service everytime. Staff is amazing!!!

Long story short. Moved from one vehicle to another. Now I’m out said vehicle, as it’s in another dealers hands for engine repair...from day one. Typical low service dealership... once you leave the lot you’re no longer a valued customer.

Great customer service. Our sales rep was awesome

I bought my car from the Selma Nissan dealership and let me tell you how HIGHLY I recommend you do the same! Not only did the process go so fast, the customer service was on point! The staff from the minute I pulled up, still in my vehicle, were so pleasant. They fulfilled everything I asked for in the price of the car, to my trade in, to my monthly payments, and did all of it with smiles! Thank you to Beverly, Sam, Robert, and to Manuel, go Miami!!!

I’ve been coming to Selma Auto Mall for all of my service needs since I bought my Honda in 2014 and every time is a great experience. They’re extremely knowledgeable, helpful, and professional.

Isaiah was very rude and dismissed my family and I because we wouldn’t pay $12,000 over MSRP in added markup and hidden fees.

Great oil change service. I was told about the online service coupon and my oil change was done on a timely manner . My car always gets a free car wash .

Cody & Juan did a great job to find us our dream car! Fred worked with us to ensure we got a payment within our range! I would definitely recommend them!!

Purchased my Vehicle here and loved the experience! Arthur Moreno was Great! I would definitely recommend him to all my friends and family!!

Take the drive to Selma, you will be happy you did, service, selection, price❤️

Very good car buying experience! The Nissan staff is especially wonderful! Ernesto, Beverly and Rudy were gems.Not 5 stars only because I think there was a tiny bit of miscommunication as to the super extremely fine print. Once I got into Rudy’s office for the finals steps of taking a new car home, Rudy helped me understand better when signing documents and saved me quite a bit on monthly payment! Just make sure you read the details on EVERYTHING you’re purchasing along with the car and you’ll be good.

Im am so awesomely pleased with the help from the team at Selma Honda. Peter is an awesome gentleman working hard along side with Bruce and the whole automall team to help put me in a brand new car. I am so satisfied with the outcome. I know I will be back for my future car purchases . Thank you all . On a scale of 1-10 I give these gentlemen along with the automall an 11 . They do all they can possible to meet your needs . Thank you once again 🙂

I bought a Mazda CX-5 Grand Touring and was very pleased with my salesman Rene. I know he put his heart and soul into making the deal right for me. I wish every sales man was like him. I would definitely buy another vehicle from them as long as I deal with him. Selma Auto mall is the place to buy a vehicle and have the best selection. Rene also knew everything about the vehicle. I really like that he’s available even after I bought the vehicle and is more than willing to answer any questions I have about it. Thanks Rene and Selma Auto mall

Great customer service by Josh Vang. Service dept has us out in no time. Great checkout service. Highly recommend.

Still waiting on my 2 Starbucks gift cards, that I was told I would receive in the mail. It’s been over a month.

COVID-19 updates:I made sure I had an appointment like always just to make sure my wait time was shorter. Upon arrival I did see that everyone was masked and they were using social distancing in the waiting room. Service employees are considerate and respect personal space. They greeted me and got straight to work.In the waiting area, free beverages are currently disabled and free cookies are gone too to avoid germ travel. I felt pretty safe waiting. All areas were clutter free and clean. They have signs posted that they do offer hand sanitizer readily available to those needing some. I have been coming to Selma Honda for my service needs for years and will continue to do so.

Exceeding Customer Expectations is exactly what Selma Honda does. From the moment we called to arriving to the dealership Angel and Josh truly exemplify true customer service. We live closer to Visalia Honda however we will only go to Selma Honda in the future.

Very helpful! Got us a great deal and walked out with the car we wanted.Thank you Juan!

Sammy Chheng was wonderful! Showed us around and was very helpful! He was very patient with us and let us just look and we did find what we were looking for.

Called before hand to see a specific car, which they ensured they had in stock. I drove 30 mins there and the car that was showed to me was older than my current car and wasnt even the model I asked to see. Your staff needs to be trained on the differences of entirely different generations of a car and the specs that a customer specifically asked was in stock at your location. A 2016 mazda hatchback is NOT the same as the 2021 mazda 3 turbo hatchback in manual.

Sammy was fantastic! Helped me to get my new Jeep Grand Cherokee. Thank you! Love it! Fantastic experience at Selma Auto Mall

Can’t say enough good things about Sammy and Eric. They have been amazing to work with. Great people to work with. The car sells itself but these great people are an added bonus. Love my car!!!

Josh V. From selma honda service department always takes good care of my honda civic. Always ask for him. He is the best. Knowledgeable n efficient. Thank you

Eh. They made it extremely hard to negotiate prices and honestly, it felt like they made me run circles. They made us deal with like three different people and they all seemed extremely nervous for some reason, it was weird and gave bad vibes. First time buyer and probably won’t be going back because I got absolutely no incentives or discounts. Next time I know what to look for in a dealership and sales person. Finance Manager or whoever the heck you sign papers with likes to talk a lot and use humor to distract you from the papers you are signing. Noticed that he would interrupt me when i was trying to read the stuff I was signing or had questions. It was almost like he was trying to distract me. Now I realize it’s cuz he was adding unnecessary optional items that he didn’t want me to look into too much. Make sure you get the anti theft system taken off, it comes with every vehicle. Don’t need it if you already have full coverage insurance. Honesty, you could just put your own gps on the car lol. I want to feel more excited about my new car but i’m pretty sure I got played lol. Not saying they weren’t nice, buuut they don’t like to negotiate at all. Hope this honest review helps at least one person even if I did get screwed in the end. Not all of us have people who know about dealerships tactics to make more money.Edit: Go somewhere else if you plan on leasing. Make sure you ask for maintenance to be added on your lease lol. Now I know more for the next time I get a new car. Oh well live and learn.

The experience at Selma auto mall was amazing. Mario and trino did everything they could to make this happen. Justin made us feel at home great sense of humor as well. We will definitely be back again

I enjoy coming to Selma Honda because the service is exceptional every time. The service department is friendly, informative and make me feel welcomed every time!

Staff was very friendly and worked as a team to get me the car I wanted for a good price. Will highly recommend

The workers were extremely helpful and skilled at helping me find the perfect car for me. The style of car and conditions all met my requirements. I would recommend coming to Selma Auto Mall for my next car purchase.

Quick and esay process. The workers who attended me were very friendly and helpful.

Great service and very nice people highly recommend to purchase any vehicle.

So to be honest I was told good things about this dealership which is why I called them inquiring about a vehicle they had. I was speaking with an associate there and he was extremely rude. I dont have the best credit at the moment and they reminded me of that constantly. They told me that after looking for someone to finance me people were turning me down with no hesitation Im not sure what the point of telling me that was but they gave me an offer...a horrible one and made it seem as though I should be happy to even get it. When I tried to negotiate pricing the guy went on about how he had to talk to people all day to get me this deal I mean Im terribly sorry that you had to do something thats part of your job description. In the end Im glad it didnt work out. Me and my bad credit went elsewhere and got a car I love and with a MUCH cheaper monthly payment so thank you for that 😊

Love the hospitality and service. The guy that helps us when we get here is always the best and in a positive mood

Excellent customer service! Anthony Garcia was amazing! No pressure at all and really cared.

Always treated with prompt and courteous service. I wouldnt go anywhere else. Service is great, and I am always on my way in a timely manner.

Rene was very honest, respectable, no beating around the bush. He made sure that we were comfortable never pressured. He worked for our best interest and peace of mind.

I purchased a car at the chevrolet dealer and not even a month in it starts having electrical problems it turns out the car was in a wreck before i purchased it and they told me it was never in a wreck when i purchased it and the general manager and sales manager at the chevrolet dealer dont want to help me get the problem fixed i have paper work showing it was crashed it was to much for me to fix on my own so now im screwed with a mest up carDont recommend this place