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Enterprise Car Sales
10000 Shawnee Mission Pkwy, Shawnee, KS 66203, United States
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Enterprise Car Sales
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Ra
Review №1

I have a few comments:The front tires were questionable, Matt got out his tool and said they met the enterprise standard, but they were bad enough to call a supervisor.Obviously needs an alignment.I guess thats not part of 124 point inspection.The windshield was spotted from rain and I didnt notice a chip, Im sure they did but did not fix it or even bring it to my attention.Every time I I rented from them they inspect the windshield upon return of the vehicle.There was no owners manual, no passenger side floor Matt. When I asked Matt to provide an owners manual he just gave excuses.There is a ding on the rear fender, Matt said his guys would pop it out. Didnt happen.I feel that the attention to detail is lacking. ButLip service is abundant.I feel that Matt didnt do anything he said he would do, it wasnt even clean.All that said, I love the truck.We flew out and drove back 1400 miles. I feel it could have been a great experience with a small amount of effort on the part of the staff.

Cy
Review №2

The staff at the Shawnee sales location were exemplary! They were very helpful to find a vehicle.The vehicle I wanted was going to have to be shipped to Kansas City. I was told 7-14 days to be delivered. The sales staff were notified the vehicle was being transported on the 14th day. What was a little upsetting was that no one in New Mexico bothered to make sure everything was working correctly. When the vehicle got here one of the doors wasnt working so had to be repaired which took several more days. It irritated me that a vehicle for sale & sitting on a lot waiting to be transported wasnt checked out down there.Again, the Shawnee staff were fantastic to work with!

Ni
Review №3

Just want to thanks Devin for listening to my concerns for a new vehicle. And Craig for sealing the deal.

Et
Review №4

Poor customer service when you start arguing with a customer trying to do business with you. Sad to see a dealership not wanting to do everything they can to work with someone driving 3 hours to make this transaction possible.

Da
Review №5

Horrible experience as they are terribly unprofessional. Purchased a car (“certified” 2020 Nissan Altima) from them March 1st and it has been one headache after another. Shortly after purchasing the car I noticed that one of the vents was broken. The next day one of their “managers” reached out to me to ask about my experience. I mentioned the vent and how that was kinda ruining the experience and was promised that it would be no problem fixing and the manager Matt would promptly take care of it. Here we are a month later and it is in the exact condition as when I bought it and Matt refuses to take my phone call or call me back. I understand that parts take time to be obtained, but they are unable to give a date as to when to expect the part to arrive. It feels as if they have my money and simply don’t care to stand behind their car or the promises they have made. Mind you, I did not call them or ask for them to replace, I simply mentioned it. The title took 23 days to get to me which made titling it a nightmare considering weekends and work. When I reached out all I received is excuses from Adam, and when I was told the title would finally be there of course it wasn’t.Do better research then I did and take your business to someone who is reputable and will stand behind their product.EDITI received a call and voicemail from Matt informing me that they ordered the wrong part and that the correct part has been ordered and I would receive a phone call when it arrived. That was March 31st, today its April 15th. I’ve received no phone call.

Ca
Review №6

Experts in customer service and knowledge about the cars. Very concerned to make sure that you get what you want !

Sa
Review №7

Had an issue with first car and John was great and got me in another one quickly and painlessly!

Ra
Review №8

I was very pleased with the process. Joshwa was my original car salesman, but he was taking care of another customer when I got there, which was totally fine. Adam stepped in and took care of me the rest of the way, and he was super helpful. I’ve never traded in a car before and he made the process very easy. I’m super happy with my new car and with the customer service. I’d definitely recommend to my family and friends to buy from Enterprise Car Sales.

Be
Review №9

Devon was very professional and I enjoyed working with her and buying from her. This was my second car purchase from Enterprise and I’m sure we will buy again as it is always positive experience.

Ba
Review №10

I just left with my new Durango!! This place truly is top notch!! Had the pleasure of working with Matt 1 and Matt 2 as well as Josh! From the first call they have all shown amazing customer service and created a car buying experience everyone would be 100% satisfied with! Thank you all for such an outstanding transaction! We will be enterprise car sales lifers after this!!

Jo
Review №11

Great experience. A good selection of low mileage vehicles with a set price below Kelly Blue Book. I did my research and had it down to 3 cars and was able to pick from there. Worked with them on financing which got me a good rate and they were able to sell me extended warranty for a very reasonable price.

Tr
Review №12

Issac & Adam we’re both great. It was a simple & seemless process.

Kr
Review №13

My 2010 Focus died on me last week, so I went online to Enterprise’s website and filled out an application. I got a phone call from Adam a little while after I applied. I told him what I was looking for and how I desperately needed a vehicle as I am a single mother with a 3 month old. I set up an appointment for Saturday and left it alone. On Saturday I completely forgot about the appointment until Adam contacted me. I told him that I’d gone to another dealership and that I was awaiting their phone call. Adam told me that he’d do everything he could to get me in a vehicle that day. 20-30 minutes later, he’d gotten me approved for my down payment AND for the type of vehicle that I was looking for. He even sent a Lyft for my daughter and I to get to the dealership. I just want to thank him again for not only getting me the type of vehicle I was wanting but for getting me affordable payments as well! Thank you Adam!

Ce
Review №14

From start to finish, Enterprise Car Sales was the best car buying experience I have ever had. The team quickly communicates, and does it well. I never felt like I was told “what I want to hear”. Even the associates I didn’t speak to were kind and welcoming.Apart from the great experience with the company as a whole, Craig did an outstanding job - the definition of proper salesman.In short, I had very little guidance growing up. I made a lot of bad credit choices. A lot. Getting into my thirties, my business ventures have spoiled me, so I have been fortunate enough to be given a path to repair the damage I caused in my youth. Most people know the struggle of recovering from bad credit, so I won’t need to go into specifics. Needless to say, I have struggled a lot. Even just early in 2020, I was denied by every credit card company I applied for, for even just a $300 limit.As the spoils of my extensive work has piled in, I have done my best to start paying as much of my old credit history, or at least start. This process is very difficult, sometimes you can pay something off - and never see it removed, others you may never find a way to pay - and there it goes, away without a trace. I was able to raise my, already very low, credit score by minimal points - maybe 25-40 points.I didn’t have a very strong credit application, but I do know I can afford a new car.So I found the exact car I wanted on the Enterprise Car Sales website. I wanted to put in my application, and see the exact reasons for being denied, the goal was maybe in 1-2 more years I can have my credit repaired enough for the luxury car I wanted.I didn’t expect much, I put my information in, selected I preferred email communication, and within 2 weeks, Craig had me approved and driving away in nearly brand new Jaguar F-Pace. He handled everything behind the scenes, he never made any false promises, but the way he explained everything gave me so much hope. It worked!The beginning of 2020 I couldn’t even get a credit card. Now, because of Craig, I am literally driving my dream vehicle. There are a lot of events this year that are getting many of us down. I think if we all remember kindness, and apply the same hard work Craig did, everything would be better.Thank You Craig,Thank You Enterprise Car Sales,-C

Ad
Review №15

They took such good care of listened to everything i had to say about my situation. they made everything so easy and they cared about what i need in my new car . i would refer them to everyone they are kind and they care.

Ma
Review №16

I bought a car here back in March. I worked with Craig and Michael, who were great. I told them exactly what kind of car I was looking for, and they showed me the 2 cars that best fit my needs and budget. I think people dread buying cars because of the way dealerships act, but you dont get that here. There was no pressure to purchase something I didnt want, or that was out of my price range. They listened attentively, made sure I got exactly what I wanted, and paid attention to every detail from start to finish. Best car buying experience Ive ever had. I would highly recommend purchasing a car from this dealership.

De
Review №17

Dishonest and lacked integrity. We payed to transfer a vehicle from out of state. Prior to transfer we were assured that the vehicle was enterprise certified and had passed inspection by a ASE technician. Upon arrival we noticed multiple electrical problems with the vehicle. Enterprise would not refund our transfer but assured us that they would fix the problems. After purchase they arranged for us to take the vehicle to a Honda dealership for the repairs. Enterprise paid for one repair but then said they would only pay half of the second repair due to the high cost of the first repair.This vehicle has never been as they had advertised. When we requested to return the vehicle we were told that they would buy it back for $3,000 less then what we had paid.

Ga
Review №18

The sales person took the time to answer my questions and was very helpful. Very professional and great personality.

Fl
Review №19

We came to for a specific vehicle, Devon was amazing. She wasnt pushy and she did everything she could to help us out. If youre looking for an awesome salesman go give her a shot.

Pe
Review №20

Thoroughly enjoyed the excellent customer service and premium quality of the vehicle! I would highly recommend you give them a shot! Exactly if not almost like getting a brand new vehicle.

B&
Review №21

Really great experience. First time buying a used car without physically inspecting and driving. Was a bit hesitant but Enterprise rep made it easy. Quickly answered and addressed all my questions and concerns. Will definitely buy from Enterprise again.

me
Review №22

Just wanted to give an amazing shout out to Devon Powers for taking care of me yesterday!!! You were awesome and my kinda sales woman. Thank you for providing such great attention to detail in walking me thru everything. Plus staying late even on an empty tummy 😂 your hangry never showed! Great people person indeed! Great place and people in my opinion! Love the family atmosphere you all provided.

Ty
Review №23

Adam P. was a BIG help in my search for a new car. He called me to see what I was looking for and was very knowledgeable about the car process overall. Meeting him in person he was super nice and I didn’t feel pressured at all to purchase anything. He had some cars pulled up that seemed like a good fit for me before I even got there and made sure to stay in a budget I was okay with. He had a great sense of humor as well which is always a plus! Thanks again Adam for matching me to the perfect car!

Ti
Review №24

I purchased a 2018 Ford Fusion Hybrid about three weeks ago, and am still a little shocked at how smoothly it all went. The process began with me needing to rent a car to drive to Houston for Thanksgiving. I had a wonderful experience with the rental office in North KC -- the guys there had a great balance of being down to earth and also extremely professional and polished. Its not a balance thats often pulled off as well as these guys did it. When I returned the next Monday with the Ford Fusion I had just been driving, I joked about people renting a car and never coming back. Mike took the opportunity to make me aware of the sales offices. I was put in touch with Cole in Shawnee, and I knew I wanted a Fusion, wasnt sure I could get myself into one right now -- but they had ONE... that was right on the money, and I was able to drive it out the same evening I went to go look at it.... I could tell they genuinely cared about me and my time. For better or worse, I wanted to get the deal done and get moving. They respected that, did their job well and I drove a new car home... Im still kind of amazed at how smoothly it all went down. I would recommend this location to anyone who let me know they were looking to buy a car. Thanks Cole, and Mike -- and the Finance guy (sorry I dont remember his name...!) Everyone there was great.

Ly
Review №25

I needed a practical car and the sales staff contacted me after I rented a car.They were very polite and personable, listened to my needs and found me a car very quickly.The whole possess was was very easy and painless. buying a car is not my favorite thing. It all went very well.

Ga
Review №26

I was extremely satisfied with dealing with Enterprise when I purchased my 2019 Mazda CX-5. They were very good to with and went the extra mile to make sure I was satisfied.

Re
Review №27

Went to purchase a vehicle due to an accident that totaled mine. The person who hit me insurance company had me rent from Enterprise. At the rental location, I was informed about their car sales division. I received a call from a Rep. named Joe, and made an appointment. He was very attentive and helpful. After looking at several vehicles, I picked out the one I liked. As I was waiting on the insurance check, they checked with me to see how I was doing and the status. I did not feel pressure, and it was a very relaxing atmosphere. The finance manager helped when I went back to pick up the vehicle, and assisted with all the questions I had. He also made us feel comfortable and was very attentive to our needs.

Ca
Review №28

The staff is amazing and I absolutely love my new car!!!!

Ci
Review №29

Very smooth and quick transaction. I had a wonderful experience working with Devon. I appreciated the time she took to really listen to my needs and identify what vehicle would be a match for me. She nailed it. My Nissan Rogue suits me to a T and fulfills everything that was important to me. She took the time to show me all of the cars features and answer all of my questions. The trade in process on my existing vehicle was equally as simple. I like the variety of all makes and models on one lot. I got a great purchase price, interest rate and was on my way in my new car in no time. Highly recommend. No high pressure. Would definitely refer others (and already have!).

An
Review №30

Wayne Shepherd II was the best car sales person that I have ever met! He was not pushy. He met my needs and helped me find exactly what I wanted. While we were waiting, all of the staff in the store were super friendly. Their customer service is above and beyond. I have recommended you guys to many people, and I will continue to do that. If I ever have to buy a car again, I will always come back to you. You guys are AWESOME!!!!!!!!Annette Walker

Al
Review №31

Craig Mueller at Enterprise Car Sales in Shawnee mission is he was great!! He sold me and my husband 2 cars less then 24 hours. He was awesome and the Fiance people Thomas and Mattew their awesome. These people know what their doing and I would refer them to anyone. Buy your car from them you will be happy!! God Bless you guys!!!

De
Review №32

Adam and Joe were amazing and helped me through the entire process. I would definitely recommend buying a nicely used car through Enterprise

Ev
Review №33

Great customer service! Vehicles clean and they have a variety of choices.

Ol
Review №34

I had a wonderful experience at Enterprise! I had a car issue and had to get a new car ASAP! I reached out to Wayne at Enterprise Car Sales and he was great to work with! I told him what I was looking at, he got all my information and had me fill out all the paperwork, let me know what I needed to do and answered all my questions right away! He sent me a few options that they had on lot. Matt helped me find the best loan, and helped with the trade in on my car. I was able to come see the car the day of, and I was able to leave with my first car! I will definitely be going back when in the next few years and would recommend them to anyone who needs a car! I got a Nissan Rogue Sport and it is in wonderful condition and drives great! I am nothing but happy with my purchase! Enterprise is a great place for a person who is a recent grad and first time car buyer and they work with you! The process was seamless and took only a few hours! I would definitely recommend going to Enterprise Car Sales and seeing Wayne and Matt! Very helpful guys who answered all my questions, followed up after, and answered any other questions I had! Best service, best help, and nice people!

Gi
Review №35

I have purchased 2 vehicles from Enterprise Car Sales. The staff, particularly Wayne, was personable, professional and dealt with questions and issues promptly. The listed purchase price was very reasonable and there is no dickering involved. I highly recommend Enterprise Car Sales to anyone who dislikes the experience of purchasing a vehicle from a dealer.

Ja
Review №36

Craig Mueller is the man that you need to go to if you want a car in the Kansas City metro area. Nobody knows more about cars than Craig and hes got supreme character. I wont buy another car in life unless its from Craig and his team there at Enterprise!

Ro
Review №37

Everything was great. The employees are considerate without being pushy. Only thing I didnt like was the brow beating about a warrantee package. With this in mind, I would not hesitate to recommend Enterprise to family and friends.

Se
Review №38

So far so good from this and these folks. I enjoyed my experience working with the team over at Enterprise car sales and my Toyota Rav4 meets all expectations.

Ro
Review №39

Talk to Zack, It was a great experience in Buying my car. Love it.

Al
Review №40

Purchasing a car from Enterprise Car Sales was by far the easiest and most enjoyable experience we’ve had when purchasing a new vehicle. Devon, the sales rep was fantastic to work with and found us exactly what we were looking for. The financing was also quick and easy. If your looking for a stress free buying experience i would highly recommend Enterprise Car Sales.

Da
Review №41

Fantastic folks at the Merriam location. Devon is a rock star. I told her exactly of what I was after and she gave me a couple of Choices of what they had in stock but offered to search anything I wanted. I went to kind of cheap on the 1st one had the car for 5 days and discovered it was not gonna work for me. I was below the mileage for the 7 day Return policy. Very next car Devon showed me is the one I am driving today. I love it. Saved a ton of money, and had the most stress free buying experience in my 53 years.

Ja
Review №42

I purchased a car on Saturday, February 29. My entire experience - from beginning to end - was great. This was my first time car shopping, as I have been driving my first car (which was gifted to me) for over a decade. Craig made me feel very comfortable. He was extremely knowledgeable, helpful, and patient. I am detail-oriented and even brought a list with me of things I wanted/didnt want. He really went above and beyond to help me find the best car for my situation. That is really saying something since he is a Mizzou grad and Im a KU alum, ha! On a serious note, I cannot thank him enough for all of his help and I highly recommend anyone looking to buy a used car through Enterprise to ask for Craig. When it came time to sign the paperwork, Thomas was extra informative and helpful with respect to all the financial aspects. We had a good quote from an outside lender and miraculously Thomas negotiated an even lower rate. Both Thomas and Craig had to stay 2 hours past closing time to help us get everything finalized. I felt so bad we kept them there late, but they did not rush us or treat us like an inconvenience. I am thoroughly impressed with the customer service at Enterprise Car Sales in Merriam and I am grateful to everyone we worked with, especially to Craig and Thomas.

Kr
Review №43

I wouldn’t ask for Wayne to help you out. I was open and honest with him about what we had to spend and what our credit score is. We were willing to put between $7,000 and $9,000 down on a $16,400 vehicle and after he assured me that this would provide favorable terms, the APR came back at 15%. I would suggest you go anywhere but here.

te
Review №44

Had a great experience. Logan Baker pointed me in right direction then Adam found the truck I wanted.

Ke
Review №45

Thank you Enterprise Car Sales, Shawnee Mission for our SECOND trading/buying experience. You are the best - Specifically Dylan Mays for hearing what I wanted and finding it in less than a week, and Matt for taking the extra time to secure affordable financing with a great interest rate. I appreciate you.See you again, although I may drive this 2018 Rogue SV for a very long time !

Br
Review №46

I received quick, honest, professional service. Great selection of vehicles. The entire team at the Shawnee location is outstanding. I would highly recommend them to anyone in the market for a used vehicle.

St
Review №47

Very friendly staff, our salesman was energetic, with good knowledge of our vehicle. Our experience with the assistant sales manager who completed the paperwork exhibited a great attitude for his company and customer .

Wa
Review №48

Everything was easy, price was very good. I trust Enterprise to have taken good care of the cars while in the rental program so no used car worries.

Ra
Review №49

I was contacted by Devon at this location. Not only did she listen to what I wanted, and what I was looking for. Price, payment etc. She was/is wonderful through the whole process! Explain every detail, any question I had she had an answer or could get an answer for me. She was very patient with me. Made this whole process of purchasing my FIRST vehicle, very smooth! No headache! Everyone in the office was super nice. Devon were outstanding. If you need a vehicle, and no headache. This is the place! I absolutely love my new car!!!If you speak with Cameron (The Manager), Make sure you check every DETAIL. He put the wrong date on my paperwork. SO thats been a Hassle. I never received an apology from Cameron about him Messing up on my paperwork. But everything else has been good dealing with Devon!

Mi
Review №50

Cole Bergmanis was great to work with. It was a pleasurable experience.

Ru
Review №51

I was very happy with my buying experience. After checking out or test driving most of the available cars on the lot I settled on the one was comfortable with. I was impressed with the patience and help I received through deciding on my choice and continuing through the funding and actual purchase. Everyone was helpful and goodnatured throughout the entire process

Su
Review №52

This is the easiest, smoothest experience I ever had! I never dreamed I could own a Nissan Sentra that’s practically brand new and the staff was above and beyond! Did their best to get me financed 😊 I highly recommend this dealership to anyone!!! Kudos guys and gals❤️🥰🎊🎉❤️

De
Review №53

Working with Enterprise was s great experience. Jason, Courtney, Wayne and the rest of the team was one of the most pleasant times I have had to date. They were kind, fun, and very professional; best of all Jason asked questions about my needs and hit the ball out of the park on the first try. Thanks to this great team, I am the proud (and happy) owner of a great and affordable car.

Al
Review №54

Craig Mueller was so awesome ! He really made us feel special when we bought our car! I would refer him to anyone. Thanks again CraigHe works at the enterprise car sale in Shawnee mission.

St
Review №55

I had an exceptional experience here. The staff was very professional and helpful. I found the vehicle I wanted and everything was completed in 90 minutes. A good group of people who dont work on commissions, they work to get you the car or truck you need with the features you want from every brand imaginable. (Although I didnt see a Bentley). Definitely a 5-star experience.

Do
Review №56

Great experience and professional. Best way to buy a car

Ro
Review №57

Again, i just wanted to say that i was over all pleased with the service and the personality of each and ever person I dealt with. this team is a true Blessings to me and made my car shopping a success. i would recommend this location and my team to anyone. and if i need another car i would go back. I adore Calvin as he meet all the needs of my new car. Gods blessings to the entire team. and i will keep singing your praises. God Bless the whole team. Happy Holidays. Keep up the great work.Robbin B.

Ta
Review №58

Everything from begining to end was amazing. I love the customer service and hospitality. They made the process easy and fast. I would purchase with them again. I highly recommend. You guys get down to Enterprise and get you some Devon, Dylan, & Matt

Ve
Review №59

OMG!!!! AWESOME STAFF AND COMPANY. VERY PROFESSIONAL, HELPFUL WILL HELP YOU WHEN NO ONE ELSE WILL. VERY PROFESSIONAL. THEY TAKE CARE OF THEIR CUSTOMERS. I WONT GO ANYWHERE ELSE.... THANK YOU ENTERPRISE.

Mu
Review №60

Hello,I can’t say that I’ve ever had an experience such as this when buying a vehicle. From the first person we met to the last, everyone was polight and helpful! Daniel, was my initial salesman and he stayed in contact throughout the process even though he had changed location. I can’t say enough about Cameron! Managers are hardly ever involved in much of this process but Cameron was accessible through the whole process. Devon, top notch!!I’ll definitely be back for more vehicles!!!Thank you all so much!!Kevin and Amy!

C
Review №61

Great place to rent a car. Always very friendly. Very good staff at all of there branches that I have been to.

Na
Review №62

What an amazing experience. After my partner and I were in a head on collision we were referred to the car sales division from one of their rental agents and Im more than pleased we went this route. We had no down payment which they were more than accommodating about and we had to use my father as a cosigner and he lives in another state. They played for me to stay in the rental for almost a month till all the paperwork was sent back and forth. I will most definitely return to them for all my future car buying needs.

Jo
Review №63

Great experience! Easy and smooth! Devon answered all of our questions and worked with Matt to find the car we wanted near our price range. I’ve recommended them many times since. Thank you!!

Me
Review №64

Very friendly and professional. They always do a great job!

Ja
Review №65

Had been shopping for a car for a while no body would approve me for a auto loan. Went to Enterprise car rental and was referred to the cars sales department for the first contact with them there customer service was the best I’ve experienced they went out of there way to get me approved for a car. Want to thank everyone who help. If anyone reading this is looking for a great used car please check them out.

St
Review №66

We went in to the office and everyone spoke to us said good morning. We had went in to see Wayne and he was very nice and professional explained all of our options. We already set our eyes on one vehicle so it wasn’t had to choose. Then Courtney finished the deal up and we were on our way! These folks aim to please and we highly recommend them!! We even noticed a small scratch on our back tail light lense and a ding in the paint so we called and the next day they fixed it. We really appreciate their kindness and knowledge of the vehicle and we will definitely be back if we need any other cars in the future!

Ki
Review №67

Brandon Pearl, Dakota and the entire team at Enterprise Sales in Merriam, KS were terrific. They were responsive, efficient, upbeat and helpful in every way possible. They found exactly the car I was looking for and they guided me through the process of personalizing my new-to-me car. I have long been a fan of Enterprise Rental and now Im just as enthusiastic about Enterprise Sales. I congratulate you on finding and keeping such personable, intelligent and capable employees and I look forward to recommending Enterprise Sales to my friends and associates. It really works to put your emphasis on customer service....consider me a customer well-served.

El
Review №68

We have had nothing but a great experience with Enterprise. This is only the second time I have ever bought a car. We werent expecting to have to buy another one so soon, but due to an accident, we had to. I was terrified because the last car buying experience was so terrible. But Enterprise was amazing! We bought our first car at Hendrick Toyota and they were awful! It was a terrible experience and I just assumed all car buying experiences were terrible. But not anymore! I will 100% recommend working with Enterprise to anyone. They seem to actually care and they make sure you drive away with the car that is right for you. Thank you Enterprise for getting us into a car that we love!

Ch
Review №69

Wed visited a few other places around town looking for a car, but Enterprise was the best. I think what really set them a part from the others was that they all have families. We were looking for a new car that would fit all our new baby stuff, and the sales people at Enterprise were the only ones who really knew what that meant and what we would need, because theyd all been through that experience themselves.

Am
Review №70

Overall great experience. Joe was super helpful!

Gr
Review №71

I bought an Altima here from Devon. I needed to get register it and get a loan from out of state and they worked with me and made the whole process pretty painless. I highly recommend enterprise used cars if youre in the market.

Lv
Review №72

I recieved quick, friendly service, and had my rental I no time.

Ra
Review №73

All the salesmen were very nice and easy to talk to. We went over several vans and chose one. Everything went smoothly, but found a problem with a heated seat, but they had me take it over to a dealer and they are going to fix the problem.

Wa
Review №74

Ok

Aa
Review №75

Everything was simple and made life easy. Calvin, the sales consultant at Enterprise, was very helpful in explaining the process and was overly genuine in making sure I found what I wanted. Everyone in the office was helpful and the general vibe was the exact opposite of what I had experienced at other dealerships. There was no sales pitch, no whats it gonna take to get you in this vehicle? speech, and definitely no smoke and mirrors to try and confuse me.

Cu
Review №76

Everyone was friendly and respected the COVID requirements.

Ja
Review №77

Jason and Matt were great to work with. They were very helpful and allowed us to look and answer any questions that we had. I would recommend them to anybody looking to buy a car.

Ed
Review №78

Great place to buy used car in for great service!!!

Ka
Review №79

The sales staff are all incredibly friendly and helpful. I really thought Devon was outstanding. The car is great. Highly recommend going thru Enterprise!

Da
Review №80

Salesteam was great. Only reason for 4 stars and not 5 is that the vehicle I bought had an issue with the hands free equipment. Enterprise sent it to a dealership and is paying to have it replace and has given me a rental. It has taken two weeks. I feel this is something that should have been caught before offering a gaurenteed vehicle. Other than that the experience was wonderful and will recommend them to anyone looking for a used vehicle.

Ka
Review №81

They had good collection of cars to select. Staff are friendly and picked up and dropped as quickly as they can.No queues. Quick service. Satisfied with their service and support.

Mi
Review №82

For our first time buying a car from a dealership this was extremely painless (I may be only saying this because we havent made our first car payment yet). Everyone we worked with was kind and patient and did everything they could to make this work for us, even when my husband forgot his id and I forgot to clear the amount we were paying for a down payment with my bank on the day we were supposed to pick up the car because were totally irresponsible people who maybe shouldnt have signed a contract for an unmentionable number of years. But it worked out, the cars pretty and works and I would recommend this place to anyone else looking to sell their souls for a shiny box to ride around in.

To
Review №83

Enterprise makes car buying easy and stress free. I know I am getting the best deal they can offer with their no-haggle pricing. I never felt pressured to buy a car, they were friendly and very knowledgeable. I will never buy a car from another dealership!

Er
Review №84

I just bought my car last week and very happy I decided to buy it at Enterprise. They were all very courteous and professional. It took less than an hour from the beginning to end. I’ll definitely be back if I need another car. Thank y’all again

to
Review №85

Devon Powers was a pleasure to work with! She was spot on with my budget and need! My car is exactly what I didn’t know I wanted and needed! Bravo Enterprise

Sc
Review №86

We recently purchased two separate cars from Enterprise. Devon was our salesperson in both cases and we had an awesome experience. We had some hiccups with a transfer on one of the cars, not the fault of the Merriam store, and Devon, Cameron, and Kevin worked with us to make everything right. The car selection is awesome, pricing is solid, and the service has been tremendous. This is our third purchase from Enterprise and wont be our last Im sure.If you go, Id ask for Devon. Shell treat you right. No pressure, just good service.

Es
Review №87

Very friendly people, they strive to make sure customer is happy when they leave the lot . I really appreciate them working with me when i didnt have much to work with.

Na
Review №88

I recently bought a car from Enterprise Car Sales and had a lovely experience. I had been to many other dealerships and had quite different experiences. Matt helped me at Enterprise he was very professional as well as knowledgeable, at one point he even stayed late to help find the perfect car. The car I purchased is exactly what I wanted! Wonderful experience, I would definitely recommend.

Ly
Review №89

These guys were AWESOME!!! I had attention from so many people, I felt at home! And of course, I LOVE MY NEW CAR!!! I have already told everyone I work with what a great place this is to buy a good car from a huge selection!! If I werent so old, Id come back again and again and again and again.......

Ka
Review №90

My experience at Enterprise Car Sales was exceptional. I was referred to Cole Bergmanis by a car salesman the Grandview location. Due to my car being totaled. He suggested that I give Mr. Bergmanis a call. I was amazed from the phone calls that were made and the fast turnaround into my new vehicle. I would recommend anyone who is looking to buy cars from Enterprise Sales first before going to used car dealerships.

sh
Review №91

Very helpful.. they made it right for me... thank u very much!!!

Su
Review №92

Our car buying experience was without a doubt the easiest weve ever had and during the midst of a very busy time. Matt listened to what we wanted, including that it be a hybrid model, found us the ideal vehicle at a great price, we did a test drive, signed papers and were on our way within a week. Were getting great gas mileage and love the car. Appreciate working with friendly, accommodating staff from every area - sales, service, finance - all outstanding!

Fr
Review №93

We think you guys were awesome and great to work with. Good friendly and very polite working team at Enterprise Car Sales in Merriam. You made the process for purchasing our vehicle fair. easy and quick. Thanks for all you all do to make buying a vehicle so simple, fair, easy and quick.

La
Review №94

I thoroughly enjoyed everyone that helped me along in this process. The office guys were awesome and Zach really worked with me to find something that I wanted and that wasnt too far off from my budget. I would definitely recommend Enterprise Car Sales--especially this Merriam location--to anyone looking for a used car!

Ca
Review №95

I bought a car from Enterprise sales a week or so ago and I love it! Wayne was amazing and super informative and found everything that I was looking for!

Je
Review №96

Bought a 2017 Dodge Caravan recently. They entire was fantastic, Devon especially. Best experience Ive ever had buying a vehicle. The staff did everything they could to keep it a low to stress free event.

DO
Review №97

Very easy to work with . They took care of everything with great care.will be going back for our next care

la
Review №98

Heard good things from a co workers wife. She works for Enterprise and we saw her car and loved it. Went to Enterprise in Shawnee and spoke with Wayne and Kortney. We found one we liked and bought it. All in one night. No long drawn out issues or haggling. Straight talking, no hidden issues, no waiting to see if we can do that type of thing. Dealt with only 2 people. Looked at car, test drove car, accepted offer on my trade in, paperwork completed, shook hands, bought a car. Simple, forth coming and complete. No worries. THANK YOU EVERYONE. The Strown Family.

ra
Review №99

I purchased a vehicle in Oct 2019 from Enterprise Sales In Shawnee, KS and had a great experience with my sales person. Beyond that I felt the rest of the purchase was subpar. They didn’t have the vehicle I wanted so instead of shipping in a car from STL, Matt, the finance/sales manager, looked for a car locally from their fleet. He asked that I put down non refundable $1K, sight unseen, and I did so because I put trust in their word. The car arrived and the “certification” process they use in their sales pitch obviously didn’t occur with this vehicle. I felt he wanted to rush the sale to get it done. I get a call that the car is ready for pickup. I arrive and notice the tires are very worn to 3/32. This was part of the certification so I tell them to bring their tread meter to check it. They agreed to put new tires on the car as their sales pitch promises (below 5/32 are replaced). I point out to Matt that there’s hail damage on the car’s chrome trim and get a response from Matt like he’s a hail expert discussing the angle at which the hail hit the car. I told him the hail can dent the chrome trim but may not dent the car’s body since it’s a thicker metal. I’m in the insurance industry. He agrees to replace the hail damaged chrome I pointed out. Remember, this car went through Enterprises’ certification which “only allows to sell the top of the line cars that pass their stringent certification process,” per Matt. The car was never detailed when it arrived but Jason the salesman did vacuum the interior for me! The front bumper was full of dead bugs, or so I thought it was dead bugs. I was told when I bring the car in for tires it will be detailed. I pick up the car with new tires and chrome and dirty front bumper. I go several times to a drive through was and noticed the front bumper was not coming clean. The dead bugs’ acidic remains had left pock marks across the entire front bumper. I go back to ask Matt and he said “yeah that’s too bad, there’s nothing we can do.” I said this is unacceptable and he said I’ll talk to my general manager. I heard crickets since. In summary be very cautious here because they don’t adjust prices, even with hail damage, 3/32nd tires and a front end that was never washed thoroughly to remove dead bugs. My car was a $31k car and I will say I’ll go to a dealer and pay a bit more as opposed to getting a car I had to do the certification on myself.Theyre nice people and although you’re buying used they should prove that they’re selling the best of their fleet & auctioning off the of the worn cars. Just know to be very observant and check the car out yourself. I’m now getting estimates from a auto body shop to fix the front bumper due to the big residue eating the clear coat. Future buyers beware.

An
Review №100

My vehicle was totaled, and I had little time to find a vehicle. I explained what I needed, and they found it. The staff were very good in helping me through the nightmare of insurance and GAP insurance. They took the time to explain every detail of the paperwork for my new vehicle and worked out payments I could afford. This is my second vehicle through Enterprise, and I am very happy with my purchase.

Information
15 Photos
100 Comments
4.8 Rating
  • Address:10000 Shawnee Mission Pkwy, Shawnee, KS 66203, United States
  • Site:http://enterprisecarsales.com/location/0518/Enterprise_Car_Sales_Merriam?CUR=Local_Campaign&mcid=iyp:24489698
  • Phone:+1 913-789-7111
Categories
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
From the business
  • Identifies as women-led:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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