James was wonderful to work with, honest, professional and more than fair. He found a great truck and got it delivered in a timely manner. I would highly recommend him for anyone looking to avoid the challenges of working with large dealerships in order to buy or sell a vehicle. Thanks so much, James.

Great purchase. Fantastic service. No hassle. James is professional, cool, honest and trustworthy. I am filled with joy and relief I came upon Personalized Auto. Visit and leave regrets and fears somewhere else. Thank you James.

Great experience! Easiest purchase! No hassle, no run around, very knowledgeable and honest! Highly recommended and if you live in another State he will work with you and ship your vehicle if necessary! I will never buy a car from anyone else EVER!!! Thanks Mr. James Byrd....you’re awesome!

James is the best! Helped me with everything i needed and found the perfect car at a good price. Always go to James!

If you are looking for a new car this is the place to go! James is amazing and went above and beyond to help me get into my new vehicle. He is the most honest car dealer I have ever had the pleasure to work with and I highly suggest Personalized Auto.

We got great help when we went to get a specific car. James told us everything he knew about the car & a couple issues it might have. For having so many miles, not too much that needed to be done right away. The car drives great & my husband loves it.

If you want someone to be honest, straightforward, and show integrity behind running a business then you will not be disappointed doing business with James. There are not that many dealers out there that I trust and I knew without a doubt after a few minutes of speaking with him he was a trustworthy guy. I will forever support family-owned businesses or any business at that, that gives that type of customer service and value to their clients personal needs.

With the current state of the market, you don’t want to go anywhere other than Personalized Auto. James took his time to walk me through the lot and explained each car from the repairs performed to how to make each car last longer. I’ll be sending everyone I know to James from now on

Very pleased with the service. Bought a used car and absolutely love it. Theyve went out of their way to fix a few small minor details that I contacted them about. Theyve really been great!

I was recovering from ankle surgery and James was very helpful in the purchase of my vehicle. He brought the vehicle to my home for me to test drive and when we agreed on a price he delivered the car and I was able to sign all the paperwork at my home. He followed through with everything that he had promised. He was friendly and courteous. In a day and age when good customer service is so rare I was blown away! What a great experience. I highly recommend James and personalized Auto.

Thanks James for the 1st time purchasing a car I didn’t feel harassed or pushed into something I didn’t want . Every dealership should be ran by a James. Love my mustang GT super fast! Thanx for the experience James I’ll definitely be recommending personalized Auto to my friends,David D

Professional friendly service. James the owner is Great!

I’ve had a lot of experience purchasing cars through the years. As you’d expect many used car dealers are at best, disreputable. James Byrd, The owner of Personalized Auto is a good man. The first thing you notice after talking with him is his willingness to show respect. Second thing you noticed is his willingness to work with you on what you want. James found me an amazing Infiniti at a quite reasonable price. Unlike other experiences with car buying, My time spent with Personalized Auto was actually enjoyable. If there were minor defects in the car James worked to help me get those things straightened out. Truly when I’m ready to buy more cars, I’ll start with Mr. Byrd.

James was extremely helpful! He helped match me with the best car that fit my needs and lifestyle. If you’re a college kid or new adult who just wants someone who can be patience with you during the process, James will help! He just wants to make sure everyone gets quality car and leaves his lot satisfied

Personalized Auto made my car buying process the easiest it’s been! I’m so happy with my new car and the staff was helpful and patient with me.

James is a really cool guy, even thought we had some set back because of some bad weather we were having during my processes of buying he made everything go smoothly. I’d say take his number down and give him a call or a text and just ask question ask questions!! Communicate with him and your experience will be so much better, definitely recommend!!!

Came in, a little while later I drove off in the car Ive been looking for. Made it real easy to get things going, definitely recommend.

If i could give Mr. Byrd 6 stars I would!!!Nice guy Nice Cars and he seems like a guy who cares for his customers. Love my car.Hopefully I wont be looking for another car for awhile but when or if I do Ill be back to personalized auto.Thanks Again.

James is a blessing, the most down-to-earth kind of guy, Personalized Auto is the best place to get a vehicle, if youre just getting started or youre starting over, James knowledge and experience is above and beyond what you would expect, overall great guy.

It was a pleasure to work with James. He was responsive and provided fantastic customer service. Car is great! Thank you James!

I had a great experience at personalized auto, Mr. Byrd was great and help me tremendously in purchasing a vehicle. I recommend that you go check out what he has to offer. 👌🏿

I have purchased many vehicles over the years and to be honest most experiences have been a nightmare. Pushy salesmen, up-selling poor to mediocre cars. But NOT this time! James is amazingly knowledgeable, honest and completely considerate. The entire experience was was super comfortable and i walked away knowing that Personalized Auto had me (the customer) first! When i was there, i didnt feel like a sale, i felt like family. Thank you, James. I appreciate your patience and i highly recommend Personalized Auto. I only wish i could give my experience MORE STARS!!!

James was great he helped me get into the best vehicle for me

Throughout my whole process of look for a car, Im glad I ended up finding James. Best service Ive experienced and he is a very knowledgeable bussiness man who cares about the customers.