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KC Used Car Emporium
5500 Merriam Dr, Shawnee, KS 66203, United States
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KC Used Car Emporium
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Da
Review №1

Daniel and Don were both very professional and laid back. Not a high pressure sales environment at all. They let their inventory and prices do the selling for them. I would highly recommend KC Used Car Emporium to anybody in the metro area that is in the market for a used car. They’ve got the best selection at the best value around. Thanks again!

Sa
Review №2

Excellent customer service. In and out in about 2.5 hours. Thank you so much. We will be buying another vehicle from you when it comes time.

Ca
Review №3

These guys are awesome!!I have been buying cars since I was 18. This is one of the only two experiences where the staff didnt hold anything back about the car, and even shared flaws and failures they have had in the past. A+ for honesty! I was treated fairly even though I am female. I am from Topeka ks, this was a 60 min drive for me. Well worth my time. The price of the cars is fair, and not your usual price gouging used dealship.If you live within a two to three hour drive. I highly recommend these guys if you are looking to buy used, totally worth the experience and the drive! Thank you Izzy for being awesome today!

Er
Review №4

It was a quick and easy transaction. I was immediately greeted and treated with the upmost respect. I test drove 2 cars and found my car after the first drive! Daniel took care of me and my mom. He got me into a good car so I can go back and forth to school. He was nice and personable and overall a great salesman! Never put any pressure on me and answered all questions with 100% honesty! I’m so happy with my new car.

Ma
Review №5

Had a fantastic experience here! Fred was fantastic about not pushing me into everything especially since I was nervous about buying a car. Tamara helped me get everything squared away with financing and I am walking out a happy customer!

Go
Review №6

I Brought a car their about a year ago. It’s was a decent car at first but then the problems came and I realized that they truly don’t check their cars to see if they have any problems. Would not recommend going their if your not going to spend a good amount of money, go someone else that actually checks their cars if your not looking to spend much on a car. Don’t get scammed!

De
Review №7

AMAZING service!! Great staff and everyone was so friendly!! My salesperson, Fred, IS THE BEST!! Tamara in Finances IS THE BEST!!Buy a car here and you will not be disappointed!! I’d recommend ANYONE here and if I’m ever in the market for another vehicle, this is the FIRST place that I’m going!!

Ma
Review №8

Very nice and accommodating. Willing to work with you and seem very professional and trustworthy. I would definitely recommend to anyone. Great place to get a used car!

Im
Review №9

This was my first time purchasing a cash car and it was a great experience. Don was an awesome salesman and made sure I was super comfortable with my purchase. I’d highly recommend going here and I would definitely go back again for another purchase!

Do
Review №10

Great service and easy to work with! Daniel was super friendly and accommodating. Paper work was easy and smooth. No BS, just fair offers and understanding staff

Al
Review №11

Came here to get a new car after mine died. They were amazing! Don was SO friendly and helpful without being pushy, they replaced the brakes and shocks on the car I was interested in at no extra charge. Definitely felt like they genuinely cared about making sure I got the best car for ME. They were swift, helpful, and super easy to work with. Great place to buy used cars, will visit again next time.

Ch
Review №12

We bought an amazing car from these amazing people. Every single person we encountered at this dealership was friendly, knowledgeable and professional. Because of our situation we were not super easy to work with. They put up with all of our weirdness and took excellent care of us. We will be back and will tell everyone we know!!

Br
Review №13

Izzy was awesome! And getting the floor mats for free was just such a nice surprise!UPDATE: Izzy was SO WONDERFUL through our whole experience, but it was not pleasant otherwise. It took us almost 60 days to get our title. We love Izzy, but won’t shop here again.

Jo
Review №14

Great car + great service! Don was a dream to work with. We went to several other dealerships and were treated poorly. Not only were we treated well, but the dealership also did not hesitate to ensure all our concerns were addressed with the car. They even fixed it before purchase after we test drove it and had a few concerns. 10/10. Go here first and save headaches!

Ma
Review №15

We had an amazing experience at KC used Car Emporium! Everyone was very helpful the whole time we were there. Tamara made the buying process so smooth and enjoyable. I would recommend the car emporium to anyone looking for quality service and cars.

Da
Review №16

“Don was very helpful and courteous. Got a very good deal on the vehicle i bought. 10/10 will buy them again”Friend purchased vehicle and used my account to post review, phone was low battery!

Ja
Review №17

Salesman was great to work with. He allowed us space when we needed it and provided clarity when it was needed as well. The financial lady was very good about explaining things and giving me al the information needed to make it a smooth process.I felt comfortable and trusted them. Being from a small town in western Kansas that is definitely a big let of the sale.

Ma
Review №18

Don has been very friendly and accommodating. We test drove over five different vehicles here over a couple weeks time. Sales is friendly and low pressure, there ware no sharky/shady creepy vibes on the lot. They dont negotiate because prices are reasonable.

Li
Review №19

Great service! Very helpful! Helped us find a car quickly and efficiently

Ge
Review №20

Don was great to work with! Fast, efficient, and fair. Great no pressure dealership.

Ju
Review №21

Don was able to work with me through the entire process. Even after finding problems with the vehicle he would get it fixed before trying to sell it. Also held the car for over a week for me to decide.

Ty
Review №22

Great place of business. People are really laid back and easy to work with! Highly recommended

Qu
Review №23

Got my dream car here! super easy process and very nice people!

Jo
Review №24

Don did a great job helping me out! If you go to this place talk to Don, very nice gentleman.

Le
Review №25

Really nice affordable cars and the salesman was great he got me in the car i always wanted. i recommend them for sure

Ch
Review №26

We purchased a car for our daughter and Don was so helpful through the whole process. Definitely will be back!

cy
Review №27

Very kind people they will do all to help you in to a car i really like is place i suggest you come on down

Sh
Review №28

Don was Amazing and so kind he made sure that all my needs were met that I was looking for in a car.The price is Amazing as wellI am very satisfied!!

An
Review №29

The employes received me with some exellent customer service, and were very patient helping me with the entire process of buying my first car.

El
Review №30

We have been searching for a used SUV for our high school daughter. We visited KC Used Car Emporium and were greeted by Izzy. He listened to our budget and pointed out the SUVs they had in our price range. He was not pushy, and did not try to push us out of our budget. There were a few things on the vehicle that needed attention and they fixed these for us before our purchase. We were happy with the selection, price and especially the experience. Highly recommend!

Ks
Review №31

Wonderful experience buying a car. Sales and staff were fantastic. Highly recommend!

Co
Review №32

Izzy and Anthony did a Amazing job with helping me get a car today!! Best day ever

Al
Review №33

Tamara was extremely nice and helped us out even when she was stressing. She wanted to make sure everything was fine and I am very grateful

B0
Review №34

If I could put less than one star I would I was pre-approved for a car went in to talk to them about the purchase and they had sold it from out from under me to someone else and wasn’t told about it and then they tried to get me to buy another car. The other cars that I looked at had check engine lights that came on while I test drove them. Ended up going to Hendricks Toyota and getting a car that wasn’t going to either die on me or cost me thousands to repair and based on the other reviews I’m glad I did buy a car from here

Jo
Review №35

They were patient and cooperative with us. We found a car we love! However, it had too many broken things and bandaid fixes. We did not successfully find a car there.Be strong, be confident, and look VERY closely. Know how to say no because they will pressure you. The same goes for any car dealership, but still. Be careful.

Sa
Review №36

Great place! Cars are good looking and cleaned, very friendly people. Great character !!!

An
Review №37

It was great. The first time I stopped they didnt have what I wanted and I figured the guys was gonna try to push something on me that I didnt want. Man was I wrong, I asked when hed get more cars in, he said Friday or Monday and now I have exactly what I was looking for and he made the paperwork a breeze. Thank Emporium.

Ga
Review №38

I had a great experience! They got me into a car quickly and at a reasonable price! They are very friendly and dedicated to getting you driving, I will definitely refer my friends!

Hu
Review №39

Great selection. Polite salespersons. Reliable and clean vehicles.

Na
Review №40

Ken helped me find my new used car! He was very nice and informative. Everyone was very helpful here.

Tr
Review №41

Worked with Fred multiple times, across multiple car purchases, they have always been incredibly ernest throughout the entire process

Ke
Review №42

Don was super helpful I came looking with no clue what I wanted. He wasn’t pushy just let me walk the lot and try out cars until something felt right. I will for sure be telling my friends to come get something nice !

Am
Review №43

Very friendly staff. Do not rush you into buying anything. Tam n Izzy as well as John are absolutely amazing. Highly recommend them thank you

Cl
Review №44

Had a great time here. The guys knew what they was talking about. Everything went smoothly

Xa
Review №45

Quick and easy to find a car we liked in our price range!

Su
Review №46

I was once a loyal customer but after this purchase I might not go back thanks to their loan company Nicholas they where rude and unprofessional . Had trouble with John very disrespectful, rude and no customer service skills. Hes right not the customer. He dont like people who dont work and are on disability. Even though I did work part time here and there and had a job was off do to an injury at the time. Sorry Jon if I gave your freedom for the country and have Ptsd. Not all people are bad there. Kudos Don Daniel and Anthony and front desk lady.

Jo
Review №47

Their customer service and vehicle protection plan are amazing! I would highly recommend this car lot.

Ag
Review №48

The whole team is full of great people. Thank you So much DON for everything, we love our car.

Ka
Review №49

If you’re looking for a good place to buy a car from, it’s here!! They have the best prices and good costumer service! 10/10 recommend!!!

No
Review №50

Great experience with very friendly employees. Would recommend to any family and friends!

Ri
Review №51

Used Car Emporium is the best. Don was great to work with, patient with me, informative, and helped answer all of my questions and concerns. If you’re looking to buy a used car, make sure you check out Used Car Emporium and ask for Don.

Ka
Review №52

Very friendly place. Looks like very good vehicles on the lot. Salesman was nice & knowledgeable. Easy procedure and smooth.

Je
Review №53

Don was super nice and worked very well with me and moms crazy schedule. Definitely recommend coming especially if your helping someone look for their first car.

Ti
Review №54

Izzy, and Anthony are amazing! They were very kind and helped me tremendously!

Ke
Review №55

Very helpful, I will definitely come back if I have further needs. Fred was great and got us hooked up.

Er
Review №56

My husband and I bought out right with no trade-in. We spent A LOT of money, but thats because I picked an expensive car ... Anyway, we got a 2008 Buick Enclave for $2000 less than the car fax report!! I was amazed ... Anyway, the Buick had some transmission issue and some oil leaks from gaskets and seals.... The warranty says 50 - 50 coverage.... We did not have to pay for any of the repairs!!! Mike at the dealership was up front and helpful from day 1! As a real person with a large family of 7 I highly recommend this dealership! We are so pleased with our experience.

Em
Review №57

After a long day of car shopping we found a good car at a great price!

Cr
Review №58

Don really helped me out gettin 2011 Chevy was very helpful with explaining things. Enjoyed the experience

Da
Review №59

Great service and honest and no pressure in buying a car. Got both our daughters first cars here

Sh
Review №60

The vehicle I bought started with having dry rotted 15 yr old tires. Then we figured out the sunroof leaked and actually found that they had taped it so it didn’t leak and obviously removed the tape once we showed up. 50 days after the purchase my 17 year old son was driving back into our town and the car began to shake violently. He pulled into our mechanic and he put it on the rack. The frame actually gave way where the control are connects to it. The frame is completely rusted out and it looks like this was a flood vehicle. $5000 and it has to go to the junk yard 53 days after I bought it. These guys do not backup anything they sell. Mike the owner told me I won’t get anything. Zero integrity. Zero accountability. Horrible place to take your money.

Da
Review №61

Good people, good service and experience. Responsive and good value compared to Kelly Blue Book.

Ry
Review №62

Great people, got the deal done quick. Don and Anthony were awesome! Definitely recommend!

An
Review №63

Great overall experience. Staff was very friendly and easy going. No pressure whatsoever. They do all they can to help get you in a vehicle.

Da
Review №64

Tamara Senders gave us a very good service at KC Car Emporium. I recommend it.

Ja
Review №65

Staff was great! Tamara and Izzy took care of me - and I don’t much about cars!

Pa
Review №66

The staff was great, they put my husband in a reliable truck, with a great price. Would do business again😃

To
Review №67

Izzy in Sales and Anthony in Finance made this transaction painless and did what they could to get me the best deal possible. Thank you both!

Re
Review №68

Fred really made my experience great. He took the time to find out what I was looking for and what I needed. Genuine good ppl and they support the troops.

de
Review №69

Got a really good deal on a really nice vehicle and was able to finance and get everything i needed quickly. anthony was also very helpful to me and saved me a ton of money. i would definitely recommend this place to anyone looking.

Ap
Review №70

This place was great! Super friendly, easy going and not in your face. We bought 2 cars from them and the process was super simple and quick. Would recommend them to anyone

Fr
Review №71

Good service the people is very kínd and the cars are in a good condition for a good price

Gi
Review №72

Great man, very nice and considerate, It was a pleasure dealing with Don!! Great Salesman…

Bo
Review №73

Scandalous. Cant even give a high school age girl the title to her car. Shame on you. The media will be seeing you soon.Youre the next Auto Enterprise of Lees Summit. Youre donezo.

Na
Review №74

Nice and friendly salesman. Great experience, I will definitely recommend!!

Ma
Review №75

Wonderful experience helped me out quick and fast thank you for everything I love my Chevrolet Malibu!

Au
Review №76

We got a pickup there and the where helpful and addressed our concerns.

Ba
Review №77

Great service! Izzy and Tamera were great to work with!

Ca
Review №78

Fred helped me get into a nice whip! Highly recommend!

Al
Review №79

Did not feel pressured into buying a car. They left us alone until we were ready to test drive and buy. Would highly recommend!

Ma
Review №80

Really enjoyed our experience here at the Emporium and Daniel and Anthony and Don were awesome and we are very happy with our Impala

Co
Review №81

Daniel made buying a car very quick and easy, helped us find a good car for our family. Much appreciated

Jo
Review №82

Ryan was great and easy to work with. My Mom was able to get in a nice Buick Enclave for a great price. Not to mention Anthony was awsome and got her approved with no problems. Thanks fellas!!!

Mi
Review №83

EVERYONE IS SO PATIENT AND FRIENDLY, BUT MORE IMPORTANTLY THEY TAKE CARE OF THEIR CUSTOMERS!!!! THANK YOU SO MUCH. THIS WILL ALWAYS BE OUR GO TO SPOT!!!! REFERRALS COMING RIGHT UP! #JOHNTAMARADANIELROCK!

Ja
Review №84

Bought a Death TrapI thought the car was decent car once I test drove it, it was a little shake so my thinking it was because of the tires or the wheel alignment boy was I WRONG !!!! been having the car since March 16 2021 .. Took the car to be inspected because of the shaking come to find it was alot wrong with the car then I thought (didnt tell me it was a trade in & wasnt inspected) and ended up paying 2500 for the car and the sad part I have two little ones I had to take in this car ..- The tires threading are coming off (one rim is bad)- Tire rod is rubbing against tire ( causing a blowout at any time)- The muffler is leaking exhaust fluid (and rigged)- The gear shift has been glued together- The engine has antifreeze/oil on the bottom of it- The ABS system has been cut- The rotors/brakes was rubbing together on the back tires- Mounts are broken- The transmission has been tampered with- The bottom of the car is rusted badly (in horrible shape)And the crazy thing is I presented all this paperwork and I couldnt get my money back or get a different vehicle but was told they would take a look at that car and make it safe to DRIVE!! And the Owner MIKE was very rude and didnt care that I told him what was going that basically they was putting me and my kids in danger Would Not Recommend to anyone

an
Review №85

Helpful and friendly staff. Assisted me throughout the whole process. Thank you Don!

pa
Review №86

Don and Anthony help me get in to a great truck and help with financing thank you

Ta
Review №87

Would Recommend This Lot All The Workers Are Nice And Will Work With You On Getting Your Car 💪🏾

Er
Review №88

Junk used cars. Test drove 2. Both had engine and transmission issues and the air didnt work. Both were dirty inside not making a good first impression. Paneling and plastics falling apart. A lot of rust. Windows wouldnt go down. Salesperson said his cars dont drive well. Also they said a salesman would call me back before i drove out there and never did. Wouldnt recommend.Regarding owner reply I am not mistaken and salesman said these are sold as is and no repairs will be made!

Pe
Review №89

Just purchased a beautiful Ford Focus! Customer service was excellent! Thanks Izzy!

Za
Review №90

Thanks Don! Great experience! You made it easy!

Az
Review №91

I would never trust this dealership. I went to look at a Toyota Tacoma they had for sale. They wanted about $6,000 for it. After looking at it I realized that the drivers side frame rail was almost completely rusted out. Not only was this INCREDIBLY UNSAFE, they had obviously spray painted over it in a attempt to hide it. NEVER TRUST THESE GUYS. SKETCHY, SKETCHY, SKETCHY!!!

Re
Review №92

Anthony and Izzy were absolutely wonderful to work with! Very pleased with the whole experience. Highly recommend this place!

Da
Review №93

They are great got me in and out thank you so much

ja
Review №94

Very clean lot with lots of great cars. Everyone who helped us were nice and personable. We would definitely recommend them Again.

Br
Review №95

Easy and quick no hassle experience.

SE
Review №96

First car I bought. Straight to the point, fair prices, and very friendly service.

Me
Review №97

Great people to work with and Kenny was great and took car of us for the new car for our daughter to go away to college in! 😁

Jo
Review №98

Every one was very nice. I ultimately did not purchase anything because I found a once in a lifetime deal on my way home. But Israel was very polite and professional. Will definitely consider them in the future.

Fa
Review №99

Daniel and Anthony were very understanding of our budget needs and worked with us for hours. For a used car lot with this price range, they were accommodating. The cars aren’t sparkling clean like they would be at some of the larger lots, but for the value I felt they were fair and friendly. Great selection for someone needing a working car.

Cl
Review №100

Very nice and helpful when buying a van. Few things wrong minor items and they are fixing them before I take it home. Highly recommended.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5500 Merriam Dr, Shawnee, KS 66203, United States
  • Site:http://kcusedcaremporium.com/
  • Phone:+1 913-432-4700
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–4PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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