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Iconic Motor Company of Shelby
325 W Dixon Blvd, Shelby, NC 28152, United States
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Iconic Motor Company of Shelby
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Jo
Review №1

The team at Iconic Motor were very friendly and even stayed late so I could finalize on my purchase...if u need something nice please go check them out they got want u need

Ch
Review №2

Iconic motors is a great place to buy a car! The customer service is excellent and the car buying process went smoothly! I highly recommend iconic motors for anyone thats looking to buy a car !!!👍😃🎉

de
Review №3

Very disappointed... I asked a day in advance.. was the car still available? Was told yes.. they were not open on Sunday, drive down today 1hr away, get there.. and they say its been sold, it just happened, was a cash sale, online, out of state. Car is still posted on their website as we speak??? Was going to pay cash. Never again!!! emailing for days about the car, response from general manager on yesterday, it was still available. Received an email this morning, was I still interested. No bank open today to do that type of cash transfer... makes me wonder? Will never go back to this dealership, my time is valuable..they couldve emailed me and said no longer available, have a cash offer. Instead of wasting my time and gas!!!

Ch
Review №4

Best dealership I’ve ever dealt with! Mitch is awesome! Traveled from New York to North Carolina to purchase a car and easily traded in my car. Honest, no pressure dealership. The deal was exactly as promised. I recommend to all. I miss my orange challenger but love my new green one!!

Te
Review №5

W:OW...! What a wonderful day I had with Icroic Motor Company! Not only am I extremely ecstatic and in Love with my Dodge Challenger, but the experience of buying it from such awesome people & company means just as much! Thank You for a day l will always remember! YOU GUYS ROCKED MY WORLD THAT DAY!!💜

Be
Review №6

Terrible Experience !!!! WHATEVER YOU DO, DO NOT sign any contracts with this company before getting an attorney to look over the contract. ALL THE WAY FROM GREENVILLE SC, I just recently bought a car on April 10. My first official big girl purchase at the age 20 and I was excited, and nervous because I was alone. I had it for 3 weeks signed and agreed to the contract of the payments. On the following Friday the dealership called me up there to sign another paper for the car but when I got there it was a whole new contract with a higher payment amount they were making me sign. I felt forced to sign the contract and they told me to bring the old contract back so they could shred it. I called them the same day and told them I didn’t want the car. I also called both lenders on the both contracts they both had said they hadn’t gotten the contract yet so the dealership should be able to refund me but they won’t. I put down $9,000 and they are trying to keep it ! The original contract was a lower price than the new contract. I was alone when I purchased my car let alone my First big girl purchase at the age of 20 and this dealership just cons me out of my hard earned $9,000. Every since I contacted the dealership about making arrangements to return the car and my FULL REFUND they refused me and told me to refinance the car and pay the $520 car payments. They refused to talk to me anymore once I mentioned a lawyer for the manipulation of these contacts. I have reached out to the Better Business Bureau, The NC consumer affairs and also gotten an attorney. The dealership has not responded yet to either of them that is trying to make arrangements on my behalf and it has been almost a month. Do Not Work with this business! That would be my first and LAST time. P.S. they put FREE ADVERTISEMENT ON THE CAR for their company !

Ka
Review №7

We purchased a Jeep Wrangler in July of 2020 from Iconic. Outward appearance it looked good, had decent mileage and was already dressed out how we would want it. Or so we thought. It’s been nothing but a lemon. After getting it home we quickly realized we were had. From electrical issues to improper installation of lifts to the quick cover up of rust on bumpers and step sides that had paint overspray on the Jeep body. I would never recommend them to anybody. We’ve now poured $3000 into a 2016 that was touted as a “solid” vehicle. Definitely saw our newness to Jeep ownership and took full advantage. Lesson learned! Not a great pic of the overspray but alas it’s there.

Ja
Review №8

The easiest and fastest time I’ve ever brought a car. I came all the way from Rocky Mount,NC to purchase a vehicle which I’m absolutely in with. They made the process so easy. Thanks again to all the staff. Absolutely would buy from them again.

Is
Review №9

I found the car I really wanted in their inventory, right away I requested info and applied for financing. They very quick in responding with the info and got me approved right away. The next day I hopped on a plane and flew over there from Houston, Tx and drove back in my new car. Absolutely a great staff and very helpful with the process, I definitely recommend them for anyone looking for a high quality pre-owned vehicle at a great deal!

Ch
Review №10

Mitch Vining and the team at Iconic Motorsport did an amazing job helping me get into my new truck! They we’re friendly, efficient, and super professional! Mitch, and his team treated me like family and worked tirelessly to make it happen. If you’re in the market for a new vehicle I highly recommend.

Ma
Review №11

I am updating this review. I was in the process of purchasing a car from this dealer, which ended up having some issues. They were honest on the issues and the repairs. However, being a technician/mechanic myself for some years, I did question that the repairs being made were actually going to fix the car. They were unable to fix the car, however, Travis did step up to try to correct this issue and we worked out a deal I am satisfied with. Coming from this sort of back ground myself, I do understand not everything works smoothly and perfectly, and to their credit they did their part after the fact to correct this.

Mr
Review №12

Big shout out to Kim! Excellent customer service, not pressure to buy but willing to help. Her professional demeanor and knowledge allowed me to purchase my vehicle with no regrets! The financing portion was quick and painless, just as professional as the sale of vehicle. I would recommend Iconic Motor Company of Shelby to everyone!

To
Review №13

By far the best used car buying experience I have ever had. I found the truck I had been looking for online, called and talked to Travis who was very helpful. Being almost 600 miles away I wanted to be sure truck was truly as good as it looked online. Travis answered all my questions, sent a couple videos, and even answered questions on his day off. Once we settled on a price I booked a one way rental car and headed that way on an overnight road trip, Travis even picked me up at rental office. The truck was about as close to new as you could get for almost 20k less than new sticker price. Knowing that I had a long drive home to NW Ohio, they filled her up with gas while taking care of the paperwork....nice touch. The final hurdle was getting the out of state title work completed...well no problems here. Their title department rep Mandy called me a couple days later and explained every step of the process, she made a couple more follow up calls and text messages until everything was complete. I have purchased cars locally from big dealers that didnt go this smoothly. I know a lot of car dealers get a bad reputation, and being far away from home I was a little concerned....but, like I said to start this review - this was by far the best used car buying experience I have ever had. Thanks again to everyones at Iconic Motors!!

he
Review №14

Tony the GM did a great job In making sure we had a great experience!

Au
Review №15

Phenomenal people and extremely happy with our vehicle purchase! They did everything to get us in a car and out the door without breaking the bank. Mitch and Abbey were amazing and so friendly!

To
Review №16

Outstanding service! I purchased a 2012 Jeep Wrangler Unlimited from Iconic Motors and I had the pleasure of speaking with Travis and Tony! Helped me out a lot, and we drove all the way from middle Tennessee. Definitely worth it! Thanks guys! Y’all are awesome!

Ca
Review №17

I had the pleasure of talking to and buying a 2014 Camaro from one of your wonderful salesperson (Kim). Kim made the process and event very easy and a memorable experience. She was very professional and knowledgeable. I let her know my personal situation and she was able to get the finances to where I needed them to be comfortable for me. This has been the best buying a car experience ever!! Thank you Kim!! I would/ will highly recommend Iconic Motor Company of Shelby, N.C.

Br
Review №18

We are so happy with our experience with Iconic Motor Company, Travis & Abby went above and beyond for us in their customer service etiquette. We were in and out in less than two hours, they were super professional and friendly. Any issues or concerns I had they were sure to address them immediately, I Would absolutely recommend this dealership for many reasons and are very glad we did business with them and would do it again!

Ry
Review №19

Very professional and welcoming environment. I worked with Travis on the purchase of my 2015 Volkswagen gti and was very pleased with the detail and willingness to help someone who was their first time buying from a dealership. And any questions or issues I had after the sale they answered and assisted me in a timely fashion. I recommend this dealership and if you get a chance talk to Travis, he will work with you and help find what youre looking for.

Ro
Review №20

Amazing people as well as customer service! Helped me find my dream car for a good price. Will definitely be giving them my business when I need a new car.

Ed
Review №21

Awesome customer service! Great selection and prices. Very pleased with every detail of the purchase! Go see them and tell them Ed sent you! :)

Ju
Review №22

This was the easiest vehicle purchase I have ever made! I have been looking for a lifted Jeep at a reasonable price. I finally found it at this dealership. It was priced right, and drove better than any Jeep so far. Thanks for making this purchase so easy!

Th
Review №23

Abbey at iconic motors is literally the best human being alive! Got me into a 2015 subaru forester with a great deal and did everything she could to make sure I was satisfied with everything. If you are in the market for a car I would highly suggest comming to iconic motors and working with them! If the owner or gm reads this give that girl a big fat raise!!

Je
Review №24

This place right here is the best used car lot I’ve ever been to. They have a little bit of everything from all different price range. I was able to find my dream Jeep and Caleb was able to make everything line up and worked so very hard to make sure I was comfortable in buying. He relieved the stress that comes with buying a $30k vehicle by making me feel like I was in great hands at all times!

Ri
Review №25

Bought a jeep from them. Bad experience. Management is very poor. Voice mail doesnt work. Cant ever get manager to return calls. Need info on extended warranty i purchased. Very poorly managed. Would not recommend.

Da
Review №26

If it had been open would have tried a few muscle cars outBut I shut and closed a few unlocked doorsA mustang and a dodge looked nice around me

be
Review №27

Be aware of fees before traveling to this dealer! $499 documentation fee maybe? but $599 osf fee!? Called around no other dealership has heard of this... Just another shady used car dealer!

Se
Review №28

Amazing selection! Their inventory is such a great mix of super clean cars! We went everywhere in Shelby and found our dream car at Iconic. Tony is awesome, super helpful, wasnt pushy . We could not have asked forb a better car buying experience! Would recommend to everyone! Top notch!

Bi
Review №29

I just wanted to to say that Iconic Car Sales, sales great cars and offers great services. I personally want to thank the manager Tony for taking care of my son 😎. Great Job. I would recommend anyone to check out their website and nice line of cars. Thank You Iconic Motor Company.

Ri
Review №30

Terrible! We called ahead, before driving 45 minutes, to make sure the vehicles we were interested in were available. Got there and test drove 3 different SUVs. Came in and told them which one we wanted and how many $Thousands$ we had to put down. The Salesman Travis, left us with our 2 year old in a tiny 6×6 office for almost 20 minutes! To go talk to his manager. The 2 year old got restless quiet quickly as we did. Finally, I walked her outside. As I did I passed our so called salesman, who was leaning on the doorway to another tiny cubicle who saw us, or rather, it was more like he didnt see me at all. He looked like he couldnt care less! So I went back got my husband. We put our child in our car and left. We have NEVER been treated so rudely! I will never recommend this place to anyone. Oh and there was obvious problems with all the vehicles we test drove. The one we had chose was a minor thing so we were going to overlook it for the price it was listed. But they had definitely tampered with the cars trying to hide whatever real problems they have. Do not waste your time or money going here!

Ch
Review №31

Great staff and fast experience! There was corn hole to play while waiting for paperwork which took half the time of other places. Found the truck I wanted and they worked with me on trade in 10/10 recommend

Br
Review №32

Mitch helped me purchase a beautiful 2016 GT/CS, very knowledgeable staff & super friendly. Their Shelby locations inventory is amazing.Thanks, Mitch!

Jo
Review №33

Great dealership! Made it super easy. Everyone was cool and I got the car I wanted. Negotiation was fair, straightforward and friendly. I’d feel comfortable sending a friend or family member.

Bi
Review №34

Great place to get any car or truck. They will work with you and they have very great customer service. I was able to get my dream truck a black f250 very reasonable. Thank you guys for everything!!!!

Br
Review №35

Beautiful facility, high quality cars, and professional staff that go out their way to make sure you are satisfied. I would recommend iconic motor company to anyone who is looking for a enjoyable car buying experience .

An
Review №36

Really good experience. I was working with John and he’s a straight shooter that knows his stuff. Not like your typical car sales experience. I will definitely be back to work with John when I need another car

Br
Review №37

I think that my experience at iconic motors was absolutely wonderful. I had great customer service and they followed all social distancing policys!

Sa
Review №38

Great place clean good cars and they help you help yourself...ask for travis

Ju
Review №39

Caleb and the rest of the iconic motor team were great in every way! I highly recommend going to see them for all your car needs.

Sh
Review №40

These guys were pleasant and easy to deal made the car buying experience easier than i ever had before Thanks

Au
Review №41

IM SO IN LOVE WITH MY ALTIMA! Caleb was an amazing salesman and was very helpful in picking out the right car for me. He had a lot of knowledge on the car and the process of buying the car. Don’t miss out go see these guys if your looking for a new car.

Mr
Review №42

Very nice people. Great inventory! Highly recommend.

He
Review №43

The staff is very friendly. But what really amazed me the most is how professional they were. They’re fair and work with the customer through each step of the buying process. They made my choice in buying with them today an easy one.

Je
Review №44

If you are interested in buying a car better show up with cash apparently, because I was trying to get a loan for car and had a great down payment, but I was told someone came with cash to buy car during the time I was trying to get the deal done.

La
Review №45

AVOID. AT. ALL. COSTS.These people were rude from the moment I called about a vehicle. After putting that experience aside, I still made an APPOINTMENT to come look at the vehicle drove 2 HOURS in which they knew I was coming. Once I arrived I was told the vehicle had been sold out from under me. They didn’t even offer an apology or a simple sorry for wasting a four hour round trip. I would never even consider purchasing a vehicle from this place ever.

Li
Review №46

Great selection and fantastic staff to help me find just what I was looking for

Ja
Review №47

My daughter purchased a Jeep Wrangler from you guys, Caleb was awesome to work with and she loves it!! Thanks so much!!

Ma
Review №48

We did not buy the vehicle yet..still looking..but staff was super nice and informative

Ry
Review №49

Wowser what a friendly staff. I highly recommend you check them out

Co
Review №50

Fantastic car buying experience. Easy to work with and knowledgeable employees.

Cu
Review №51

Friendly staff that will go above and beyond to make sure you have a comfortable car buying experience .

Ch
Review №52

Great place. Everyone is very friendly and they have a great selection of cars!

Ro
Review №53

Great inventory and tons of selections to choose from. Staff was very helpful! Thank you!

Se
Review №54

Good looking vehiclesBut low balled the tar out of me on my trade In

Vi
Review №55

Cars are amazing. Kim was very helpful and friendly.

Br
Review №56

Stay away from this place they are a joke. NOTHING but lies. Ive had the worst experience dealing with this place. Read reviews before coming in this week and they were claimed “fake” but after my experience it seems what the bad reviews were saying is true.

Ca
Review №57

Friendly Staff that make buying a car fast and enjoyable!

Kh
Review №58

Great selection, cool cars and friendly staff.

El
Review №59

They are really nice and hardworking people.

He
Review №60

Beautiful car!! And Tony the GM is a stand up guy!!’

Ka
Review №61

Caleb Lancaster is always advertising new and older inventory on Facebook and always open for questions.

Ka
Review №62

Very rude to my son when he stopped in to browse, shame on you all

Ju
Review №63

Good guys, great company

He
Review №64

Great service and staff

Aa
Review №65

Great inventory.

Information
66 Photos
65 Comments
4.4 Rating
  • Address:325 W Dixon Blvd, Shelby, NC 28152, United States
  • Site:http://iconicmotorcompanyofshelby.com/
  • Phone:+1 704-981-8888
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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